Latest / Market Pulse / How Small Businesses and Consumers are Responding to Economic Uncertainty
Transcript
- 0:00.
- 0:01Welcome to the Market Pulse Podcast from Equifax,
- 0:05where we break down the latest economic and credit insights to help you navigate
- 0:09today's business landscape.
- 0:14Well, welcome everybody to our next edition of the Market Pulse Podcast.
- 0:20We have a very exciting conversation ahead of us. You know,
- 0:24as a part of the recent small Business week and now small business month,
- 0:29we figured we'd do a little bit of a little,
- 0:31a little bit of a highlight on what's happening in the small business
- 0:34marketplace. A little bit of opportunities, a little bit of threats,
- 0:37see what's going on.
- 0:38And we are extremely fortunate to have a couple of
- 0:42exceptional experts in the space with us today from Fiserv
- 0:48Darryl Tyndort, Director of Economic and Analytical Insights, and Mike Spriggs,
- 0:53Head of Consumer Insights. I really appreciate you guys being here.
- 0:56I think we're gonna have a really great conversation. Before we jump into it,
- 1:00though, before we jump into that conversation,
- 1:02we do want to throw th throw it over to Moody's Analytics for a quick macro
- 1:07economic update and when we will get things going.
- 1:11The US economy is chugging along,
- 1:14but cracks are starting to appear in the first quarter.
- 1:17Real GDP fell 0.3% annually. According to the preliminary estimates,
- 1:22the decline was largely due to a surge in imports from firms who stocked up on
- 1:26inventories in advance of expected tariffs. However, consumption activity,
- 1:31which has been driving the economy forward for several years up at this point,
- 1:36slowed and contributed less to growth than in previous quarters.
- 1:40The good news is that the pre tariff inventory stockpiling that occurred in the
- 1:44first quarter has kept price increases muted so far.
- 1:48Consumer price inflation has been tame and continues to descend towards the
- 1:52Fed's target. However,
- 1:54as firms work through excess inventories and start repurchasing in coming
- 1:58months, prices will start to rise.
- 2:01The April Producer Price Index report also showed some evidence that some firms
- 2:06are eating the cost of higher tariffs.
- 2:09The PPI fell 0.5% on the month led by a sizable decline in
- 2:13trade services. And now the PPI for trade,
- 2:17for trade services is a measure of the change in profit margin
- 2:22wholesalers receive when selling to retailers.
- 2:25So the sharp drops suggests that wholesalers are absorbing tariff costs rather
- 2:29than passing them along to retailers. And given the on, again and off again,
- 2:34approach to trade policy from the Trump administration,
- 2:37wholesalers may be betting that the current tariff framework will be short-lived
- 2:42rather than alienating customers and risking market share,
- 2:45firms are hoping that tariffs are reduced further and costs come down. Now,
- 2:50this is a short term relief for consumers,
- 2:52but it cannot be expected to be sustained. Longer term
- 2:57credit. Stress also appears to be elevating after nearly a year of stability,
- 3:02and much of this is a result of a spike in student loan delinquencies,
- 3:06the rate of which is at an all time high with moratoriums on repayments and
- 3:10interest accumulation and reporting delinquent borrowers to credit agencies.
- 3:14At this point. A thing of the past late payers,
- 3:17some of whom expected mass loan forgiveness have been caught flat-footed and
- 3:22will soon face increased financial stress as their credit scores take a hit and
- 3:26authorities garnish their wages and reduce some federal benefits.
- 3:32Great. Thank you. Really appreciate that economic update.
- 3:36So now we get to get into the fun part of the conversation. As mentioned,
- 3:40we've got some, we've got some great folks out there today. I'm David Adams.
- 3:45I'm the head of commercial product marketing here at Equifax. And again, our,
- 3:48our Fiserv experts who are exponentially smarter than I could ever be.
- 3:54So I can't thank you guys enough for being here.
- 3:56If you guys wanna just say a quick hi and we'll get things going.
- 4:00Sure. I'll start. I'm Mike Spiggs,
- 4:02as you said head of Consumer Insights at Fiserv,
- 4:07and we spend our time looking through all of the
- 4:12card and cash and check data to try to understand what
- 4:17consumers are doing on a daily, weekly, monthly, quarterly basis,
- 4:22and try to relate that back to external factors that are happening in the
- 4:26marketplace.
- 4:26I'm Darryl Tyndorf director of Economic and Analytical Insights working with
- 4:31with Mike as he mentioned. And I try to bring some of the,
- 4:36the nuance between the economics and the consumer, you know,
- 4:41understand that data story and kind of understand where we're going.
- 4:44There you go. So it's, it's,
- 4:46the way I interpret that is you're basically the guy out there predicting
- 4:49everything that's gonna happen tomorrow in the marketplace, right.
- 4:52, you know I don't know about prediction , but you know,
- 4:56I can I can at least say, Hey, this is what I think.
- 5:00Well, I was, I was kind of hoping you'd say you would. I got to, you know, it's,
- 5:04so we got together, what, two, three weeks ago.
- 5:06We got on the Market Pulse webinar. You guys were able to give a nice little,
- 5:10you know,
- 5:10we're able to give a really great update to kind of what's going in the
- 5:13marketplace, but I'm like,
- 5:14it's been three weeks and like the whole world has changed. You know,
- 5:18it seems like uncertainty.
- 5:20I think we know uncertainty is kind of the word of the day.
- 5:22Ask anybody and everybody's gonna be like, Hey, what's gonna happen?
- 5:26I don't know. You know, I'd be interested to get your guys' thoughts. What,
- 5:29where do you think we are? Are we coming out of that uncertainty,
- 5:32or is there still so much uncertainty? I don't know. What do you guys think,
- 5:36Mike? Darrell, you know, Mike, you wanna go first?
- 5:39I think we're in the middle of a global game of
- 5:44hokey pokey. We're in, we're out, you know,
- 5:48what's it gonna be? You know, who's calling the, the shots here? Right?
- 5:52And that breeds uncertainty, right?
- 5:55That's the whole anxiety of that game is like, oh, what am I gonna do?
- 5:58What am I, every week is a new,
- 6:00a different news cycle about deals and tariffs? Are they on,
- 6:05are they at 140% or are they at 30%?
- 6:09Just a lot of uncertainty. You asked, you know, is that gonna continue?
- 6:13I for the foreseeable future, it seems like.
- 6:17I can tell you from what we've been examining with consumer spending
- 6:22once this cycle of uncertainty started,
- 6:25consumers seem to try to take control of their own destiny and
- 6:30made purchases on large scale on or large ticket items.
- 6:35And then that seemed to kind of back off. And now as we're looking now, we're,
- 6:38you know, through April and into May,
- 6:41we're seeing a decided downshift in discretionary
- 6:46spend, which seems to kind of align with people saying, okay,
- 6:50I don't know what's gonna happen,
- 6:51so I'm just gonna kind of hold onto my money until things become more clear.
- 6:56That's, that's what we see in, in the, in the data,
- 6:58the signal that we're picking up.
- 7:00I think a lot of people are echoing that a little bit. It's when you're par,
- 7:05I don't know, is paralysis, is that the right word, Darrell? Like,
- 7:08are people paralyzed?
- 7:10Yeah. You know, and I don't know about paralyzed. I,
- 7:12I think I said this at the time of the election,
- 7:15which was I thought that it was going to be very uncertain times, right?
- 7:20And I think that lags were going to be
- 7:25also the other statement that was gonna be used.
- 7:28And what I mean by the lags is that we just don't know when we were gonna feel
- 7:32any of these pressures because of the uncertainty, right?
- 7:36So we saw Q1 GDP contract.
- 7:39The argument has always, you know, started to come around like, you know,
- 7:43that what's being forced was core GDP.
- 7:46I would argue that core GDP is not entirely the most
- 7:51accurate picture. There's, you know, consumption of demand.
- 7:55And when we look at these GDP numbers,
- 7:59really what I see is that it reflected the,
- 8:02the consumer wanting the cheaper prices because it was focused on already
- 8:08existing inventories,
- 8:10not the production of inventories that we, the new production of inventories.
- 8:16So with that, you know, ultimately, hey,
- 8:21those goods are at cheaper prices. And so because of that,
- 8:25we didn't see the price increases, right? With CPI that was released.
- 8:30And what I mean by not seeing those increases is that ultimately it
- 8:35eased was still high. And, you know,
- 8:39everybody expected CPI to come in hot and
- 8:45really, you know, inventories were stocked up on cheaper prices.
- 8:50There wasn't an incentive to push those on yet to,
- 8:53to consumers because nobody knew it was gonna happen.
- 8:57And so we don't know it's gonna hit, right?
- 9:00Tariffs are higher than they have been.
- 9:03We are going to see increases in prices. It's just a matter of when.
- 9:07And that's why I say that uncertainty in the lag component, really,
- 9:11in my opinion is, is we don't know. And so consumers,
- 9:16as Mike said, right, we saw them kind of pull back.
- 9:20MRTS came out today kind of echoing what we've been saying, which is, you know,
- 9:25consumers slowed in April. And that's slowing,
- 9:30I would say,
- 9:30is representative of the pressures that households are feeling and that
- 9:34uncertainty pressure.
- 9:36So we saw a similar, what you just described,
- 9:39we saw a similar thing on our side. Some of our economists,
- 9:42some of our analysts were looking at it. Like in March,
- 9:46there was this like big bump in some spending and some lending.
- 9:51And we're like, well, that's really strange. Well,
- 9:53everybody's trying to get ahead of the tariffs, right?
- 9:55And then everything kind of stopped there for a second, the next month,
- 10:00where it's like, okay, nobody's doing anything. So like it's,
- 10:03it kind of throws that CPI, you know, off a little bit. And Yeah, like some,
- 10:08go ahead. It's.
- 10:09It's, it's all unprecedented, right? And so,
- 10:12and people are trying to respond in real time to whatever they think is
- 10:17in their best interest, right? And so, just like what you, you guys saw,
- 10:22we saw this off cycle spin, and it was really interesting.
- 10:26We have the the good fortune of being able to kind of decompose small business
- 10:31and big box and total market. And so what we saw in our,
- 10:35in our numbers was across the small business, electronics,
- 10:40retailers and furniture retailers, we saw this early book mm-hmm .
- 10:44Like late February, early March, we saw that bump.
- 10:49And then I guess once the new cycle kind of
- 10:54substantiated the fact that yeah,
- 10:56these tariffs are inevitable and they're coming,
- 10:58then we saw the big box retailers and another off cycle
- 11:03jump in volume across those same large ticket items.
- 11:09Yeah. And, and, and goods across goods.
- 11:13And so now all of that is kind of really settled out, right?
- 11:18'cause Now we're into May, April was like we've been saying,
- 11:21slowed downs a little bit lackluster for a lot of categories.
- 11:25Some of the heavy discretionary spend areas like travel way down,
- 11:29except for, here's an interesting thing.
- 11:32We see a lot more activity now in public transportation. So, you know,
- 11:36what that says to me is this return to work environment that we're in is now in
- 11:41play. I, I think we're,
- 11:43we're headed toward kind of just a really conservative time
- 11:48in terms of how consumers are gonna spend over the, the foreseeable future.
- 11:53Foreseeable future. All this stuff seems so intertwined to me. 'cause It's,
- 11:56you know, there was,
- 11:57there was conversations about fear and uncertainty and that was growing,
- 12:00but like consumer spending was still propping up a lot of small businesses.
- 12:06And now the consumers, you know, there's the deposits,
- 12:10we're seeing deposits grow. People are holding their money back. I don't know,
- 12:14I guess I'm trying to figure out, it's like, what,
- 12:15what kind of pulls us out of this pause? Is it,
- 12:18do consumers start spending more because they're okay and they're feeling
- 12:22relaxed? Or is it like the, the tariff thing gets sorted out and all of that?
- 12:26I don't know. Well.
- 12:27You know, I think, I think what you end up seeing is, again,
- 12:30with the uncertainty, we don't know what's gonna happen, right? Yeah.
- 12:33And I think, you know, I,
- 12:35I think we could end up having this up and down pattern because the,
- 12:40the headline comes in as inflation eased, right?
- 12:43So if inflation eased, you could see consumers, because, you know,
- 12:48ultimately I haven't looked at the the employment numbers
- 12:54claims. But, you know, job numbers came out that, you know, before they were,
- 12:59they were, you know, stable incomes are still stable, but it was, you know,
- 13:03the uncertainty what to do. And the,
- 13:05they were tariffs were being implemented at the beginning of April, right?
- 13:08And so now we're assuming prices go up,
- 13:12and so we see the headline inflation ease.
- 13:15And so that might bring some consumers out to spend,
- 13:19especially those in the income brackets that can spend, right?
- 13:22And so we could see that spending, but then, you know, as we said,
- 13:27prices will increase,
- 13:29then all of a sudden we could then see another pullback because prices increase,
- 13:32right? This is that hokey pokey nature that we are, we're,
- 13:35we're kind of alluding to here, which could be, Hey, we're in, we're out,
- 13:38we're in, we're out. And it's because of that level of uncertainty, right?
- 13:43Households and businesses do better with certainty.
- 13:47They can plan ahead. And so, you know,
- 13:50if prices are in line with something that they need, right?
- 13:54We saw the change from discretionary to essential, and they need it,
- 13:58they will buy it. Yeah.
- 14:00I swear, you know, by the way, where are you? We are, you think,
- 14:02gonna have to create a visual for the hooky pokey or just layer in the music on
- 14:06top as our background? Yeah. , something like that. It's,
- 14:10you know, darl, I forget who said it,
- 14:12there was an really famous economist that said this. It was 10, 20,
- 14:1730 years ago, whatever it was said, businesses,
- 14:20it doesn't matter who's in office politically,
- 14:23it doesn't matter what's happening in the marketplace up or down left and right,
- 14:27it doesn't really matter as long as there's some level of confidence.
- 14:32I think that's the key word.
- 14:33There's some level of confidence that they know what's going on or what could
- 14:38be coming. Hey, we think that this is gonna happen. We're fairly confident.
- 14:42So even if they think it's gonna go down, okay, businesses can respond to that.
- 14:46Consumers can respond to that if the other thing. So it's like, maybe,
- 14:49maybe that's it. Maybe it's just,
- 14:51it's the shift from uncertainty to confidence that we need and who knows what it
- 14:55is that's gonna do that.
- 14:57We just gotta be careful. I hope us as consumers, we're all consumers, right?
- 15:01I hope we, as we listen to the news that comes out, we talk about,
- 15:04hey inflation ticked down from two four to two three, that's great. Okay.
- 15:09Does that give me a little bit more confidence to spend?
- 15:12You just gotta be careful, right? Because that's the top line number.
- 15:14And what we've been seeing is, you know,
- 15:16when you start to pull that basket apart,
- 15:19we still see some of the essential spend things that you gotta,
- 15:22you gotta spend on, are still creeping up, you know,
- 15:27housing and utilities and things like that. So that's still creeping up.
- 15:31The the other thing is, we've been saying for a long time now,
- 15:35certainly since the start of the year,
- 15:38we've been talking about consumer resiliency. It's great,
- 15:43but when you look at how consumers are spending,
- 15:46there's a lot of credit being used.
- 15:49There's a hard stop with that at some point, right? And so we just, I,
- 15:54I just have a, a, a, a legitimate worry that, you know, at some point
- 16:01the ability to spend is gonna dry up because, you know,
- 16:06credit limits are gonna get maxed out,
- 16:08and repayments are not probably gonna come in with the same,
- 16:11at the same level that they are now. That's, that's what I worry.
- 16:16Well, it'd be, well, we, we hear it with small businesses.
- 16:20Access to credit is always the biggest driver. And when the, you know,
- 16:25when the funds dry up again, that's when things go sideways. The question is,
- 16:29you know, when is that gonna happen? If it's gonna happen? Knock on wood, it's,
- 16:33I guess, you know, the, the jobs report,
- 16:35I guess that's a nice part is as long as people are gainfully employed,
- 16:39like to me that that's like, personally, I look at that and I'm going,
- 16:44look, as long as I got a job, as long as other people have a job,
- 16:47we can all pay our bills.
- 16:48We can afford to feed our families and things like that. The bare essentials,
- 16:52you know, we can dial things back. Like the, you mentioned the travel, you know,
- 16:56a good example. Although, funny enough, one of the, in, in one of our,
- 17:01we, our small business lending index,
- 17:04one of the things that we've seen recently is we've actually seen entertainment
- 17:09and retail and some of those nice to have components.
- 17:13We've actually seen an increase in lending, although you're making me wonder.
- 17:17It's like, has the increase in lending,
- 17:20is it a result of needing the money in the capital because of the lack of
- 17:24spending? Or is it money for investment.
- 17:28Yeah. To stay afloat or to invest and expand? Yeah,
- 17:33that's right. Yeah. Yeah. So the mix is as we examine, we got a,
- 17:36we got an end a segment that we call leisure within our spend trend product.
- 17:42Okay? And so it's kinda a, a hodgepodge of different stuff.
- 17:44But what we've been noticing is that
- 17:49some of the,
- 17:50the lower cost family oriented things,
- 17:55destinations within leisure are picking up a little momentum,
- 18:00movie theater box office family entertainment centers you know,
- 18:04where you can go and the kids can play laser tag or bowl or, you know,
- 18:09and stuff like that, right? We've seen an uptick in that. So
- 18:16It's not like consumers are just backing away from discretionary spend, totally.
- 18:20But just like we've seen in restaurants, they're trying to figure out, okay,
- 18:25of all the menu options that I have available to me,
- 18:28how can I stretch my dollars, maximize the value for the,
- 18:32for what I have to spend, right? So we see that in leisure.
- 18:36We certainly see that in restaurants. And,
- 18:38and Darryl's has done a quite an in-depth analysis on the impact of inflation
- 18:42and restaurants, you know,
- 18:43tariffs and inflation and two sides at the same point, right? So we,
- 18:47we've been looking at that as well.
- 18:49Restaurants have a hard time passing on higher prices to consumers right now,
- 18:53right? They, you know, they want to, they wanna be competitive.
- 18:58You know, Mike, you were just talking about, you know, the,
- 19:01the cup of coffee example, right? Like, I mean, coffee beans have soared, right?
- 19:06Due to that price point. And you know,
- 19:10even though when we look at food inflation, that has eased, and so,
- 19:16you know, currently it's still, you know,
- 19:19relatively cheaper and easier to go to a grocery store
- 19:25where, you know,
- 19:27obviously they're insulated a little bit through, you know,
- 19:31the elasticity of prices and so forth.
- 19:33And so what ends up happening is they're also substitutes, right?
- 19:36If it's too expensive, well, I can find another substitute, right?
- 19:40And so there's that, whereas you go to a restaurant,
- 19:43there's not necessarily a substitute. And so what we've seen is first off,
- 19:48the trough of inflation for restaurants, you know,
- 19:52went down to its bottom in January, it started to pick up again.
- 19:56And so we've seen that ultimately consumers have changed their
- 20:01pattern first decreasing at fine dining,
- 20:05which you would expect, right? Consumer behavior, Hey, where am I going to,
- 20:08where am I gonna end up pulling back first?
- 20:12And it's the most expensive pieces that I don't necessarily need.
- 20:15Then all other areas started to see that slowing effect.
- 20:19And the one that is, you know, seeing some, still seeing growth,
- 20:24it's slower than it was, but seeing growth is the quick service restaurants,
- 20:28right? Because now I can stretch my,
- 20:31my dollar and I would also make the argument right quick service restaurants
- 20:36are not the,
- 20:39the all encompassing bad eating out that I think we associate them with, right?
- 20:44They have now adjusted, right? They've improved their menus,
- 20:49healthy eating, you know, we, you know,
- 20:51Kellogg's came out and said that they're seeing an,
- 20:54an adjustment in their cereal aspect, right?
- 20:57That consumers are not in demand of that they want healthier options. And so,
- 21:01you know, QSRs did make that leap earlier.
- 21:06And so, you know, they can get healthier foods at A QSR. And so,
- 21:10you know,
- 21:11I just wanna make sure that we're not pigeonholing that QSR is all bad when
- 21:16it's not all bad. And so there's some aspect of stretching your dollar,
- 21:21right? That people are doing at restaurants. And that's what we're seeing.
- 21:25You know, inflation did take a big chunk of it, right?
- 21:29Restaurants improved after the, the pandemic.
- 21:33But now the, the, the growth levels are below pandemic levels.
- 21:37That's the inflationary impact that has happened with restaurants. And so,
- 21:41you know, the tariff piece, you know, could impact even more. So.
- 21:46I love what you said there in terms of it's not all bad.
- 21:52There's, I think there's another aspect too,
- 21:54I'd be interested to get your guys' opinion on this is some of the stuff
- 21:59that we're seeing here, whether it's restaurants, either lack of, of,
- 22:04of stuff that people are finding or,
- 22:05or my people looking for people to extend their dollar in other places.
- 22:10I think it's creating some opportunity, which I'll get to it,
- 22:14which is side gigs, side hustles and things like that. You know,
- 22:18we're seeing on our side, we're adding,
- 22:20we're adding more than 400,000 new businesses to our databases a month.
- 22:24And businesses that we're looking at credit, credit files and things like that,
- 22:28which is exponentially higher than what we saw, you know, 3, 4, 5 years ago.
- 22:34But what we're finding is we're finding a lot of those business are side hustles
- 22:39where people are trying to make some extra money. And I'm wondering if,
- 22:43I'm wondering if it's just a combination of,
- 22:45are people opening up a side hustle because they need to or because they want
- 22:49to? And are people opening up side hustles and do these things? Because like,
- 22:54there's this perception, Darrell, that maybe, oh, this, this, this place is,
- 22:58is not good for me.
- 23:00I'm gonna do something myself and I'm gonna try and bring other people into it.
- 23:03I'm gonna try and find just grow. I think.
- 23:06It's both. And I don't think it's either or. I think it's both.
- 23:09And I think history has shown us that any economic disruption
- 23:13creates opportunity, right?
- 23:16And so for somebody with an entrepreneurial spirit they see
- 23:21an opportunity to serve a new,
- 23:25a newly created demand or some,
- 23:28some twist or change on existing demands. They feel that they can,
- 23:32they can solve that, right? And so it creates opportunity and they jump in.
- 23:36I think that that's definitely true on small scale, small business, you know,
- 23:41gig type work and large businesses as well, right?
- 23:45We saw that with restaurants during covid
- 23:50the way that they changed their business model to start to serve a population
- 23:54that wasn't gonna sit down and eat and make it profitable. We, we,
- 23:58we kind of witnessed that real time as we were, you know,
- 24:01as we continue to process transactions for, you know, all sizes of business. So,
- 24:06so that's true. At the same time, you know things are getting more expensive,
- 24:11money's getting tighter. Housing is going up, utilities are going up,
- 24:15insurance is going up,
- 24:17all of these essential spend things reducing the amount of discretionary
- 24:22dollars, but you still wanna enjoy your life. You still have a family,
- 24:26you still gotta buy shoes and, you know, pay tuitions and things like that.
- 24:30So I think it's, it's both hands satisfying, you know,
- 24:35taking advantage of a disruption in, in the status quo,
- 24:39but then also just trying to stay afloat.
- 24:42Well, and I think too, I, I think you know, and I don't,
- 24:46I don't know this for certain, and I think it'd be interesting to research and,
- 24:49and find out, because I, if I recall correctly,
- 24:52I thought right during covid and, and during some of our downtimes,
- 24:57there have been increases in LLC development.
- 25:01And it would be very interesting to see if, you know, or even, you know,
- 25:06survey oriented, however, the, the research will be conducted, which is,
- 25:10you know,
- 25:11is it a matter of developing that LLC as a,
- 25:17as a buffer if something does happen, right?
- 25:21Is it an LLC to bring in, you know,
- 25:24additional revenue to continue on that? If, again,
- 25:29hedging your risk, right? In sitting there saying, listen, you know,
- 25:34I, I don't know what's gonna happen, right?
- 25:36If a business can do better without me, they will.
- 25:38So I might as well have something on my side that can end up maintaining at
- 25:43least some sort of income or some sort of benefit to myself. So I think,
- 25:47you know, maybe that's, that's one thing that, you know,
- 25:50regarding the increases in in those LLCs. And I think, you know,
- 25:54two to the point of what you said regarding restaurants and adapting, right?
- 25:58You know, every industry during an uncertain time,
- 26:03we're talking tariffs, we're talking COVI, you know,
- 26:05it's all about the adapting piece, right? In some regards,
- 26:08this is what the argument is about small business, right?
- 26:11Small businesses don't have the underlying red tape.
- 26:14They can adapt quicker to nuances. Yes. And so if,
- 26:19you know covid hits, for example, right? How do I adapt?
- 26:24I increase technology,
- 26:25I increase getting my good or service to that individual in a safe manner
- 26:30during high price tariffs, right? What do I do?
- 26:34I stock up on my inventory. I find another, you know,
- 26:39supplier from a lower tariff place, or if I'm a restaurant,
- 26:44I find another means for that product in a different sort of food
- 26:49or in a different sort of,
- 26:50I find some other substitute or utilize it in a different
- 26:55mechanism. So I think, you know, the thing about business,
- 26:58especially small businesses, is their ability to adapt.
- 27:02And I think that kind of goes hand in hand with that thought process of, hey,
- 27:06you know, consumers aren't any different. So people aren't any different,
- 27:09which is, hey, there's uncertainty.
- 27:12Maybe me developing LLC is a smart move that somebody would still pay me to
- 27:17do these things if they're not gonna pay, like, you know,
- 27:20a larger term aspect of my employment that it could be contractual.
- 27:24Oh my, I think you are a hundred percent spot on on that one, Darryl.
- 27:27It went from, so 2019, I think the number was like 3.4,
- 27:323.5 million small business applications were filed.
- 27:362020 covid hit. We,
- 27:39I think the number was in the 4 million range, or maybe that was 2021, but 2021,
- 27:44it was in the fours and the fives,
- 27:46it stayed in the 5 million new business application ranges the last several
- 27:50years. And the thing that I think is so interesting about it is a couple things.
- 27:54One is I think there was a perception that, oh,
- 27:58to start a small business,
- 27:59I need thousands of dollars and I need all this stuff Now. It's like,
- 28:03for a couple hundred dollars you can go get an LLC set up and a license and
- 28:07maybe to maybe to use a, a funny line from a movie. You know,
- 28:10the difference between ordinary and extraordinary is that little bit extra,
- 28:15you know, in our, in our lives, you know, ordinary versus extraordinary,
- 28:20right? Like my impression is people are like,
- 28:23that little bit extra is okay,
- 28:26I can now take my my family out to dinner that I want to do. Or like you said,
- 28:30Mike, it's, it's, look, if something does happen or like this,
- 28:35this unexpected expense comes, comes up, I'm not going,
- 28:39do I buy food at the grocery store this week? Or do I pay this, this bill?
- 28:44'cause I have to. Yeah. It's like,
- 28:46I think people are just finding it as a way to just soften or just create a
- 28:50level of comfort, you know? Yeah. Confidence. Hey,
- 28:54confidence that I can get through what, whatever's coming my way.
- 28:59Like I no truer words. I think for what you said there, Daryl,
- 29:02a hundred percent spot on. So, but still so much uncertainty.
- 29:06I think everybody's a little bit, you know, okay, great.
- 29:09I'm gonna stockpile some cash, I'm spending a little bit too much.
- 29:14I don't know. Can,
- 29:15can we just fast forward three months and or look into our crystal balls and
- 29:18figure it out? Like that'd be easier, wouldn't it? Yeah, yeah.
- 29:20I just wanna get done with this and just move on to whatever it's gonna be.
- 29:24I just wanna get there, .
- 29:25Yeah, exactly. Let's just get there so that we know what to do and just.
- 29:29Wanna get there, man.
- 29:30Is the apocalypse upon us or is it rainbows in unicorns? I don't know. ,
- 29:34right? No. Anyways, I know we're, I know we're getting,
- 29:39getting close to time. I, I, I could talk to you guys for hours. Like this is,
- 29:45I love these kinds of conversations. It's such good things. I don't know. Any,
- 29:48any last thoughts? Any any, you know, any predictions?
- 29:53I know it's a scary thing. Where are we gonna be in six months? We gonna be up,
- 29:56we gonna be down, we gonna be figuring it all out.
- 30:01Yeah. You wanna go first or what?
- 30:03Yeah, I mean, I can, you know, I you know,
- 30:06I I think we're still gonna be uncertain. I don't know that we're gonna know
- 30:11when things are gonna hit. And you know what, it could be a,
- 30:15it could be a slow process, right? It could be that the,
- 30:20the function of, you know, passing on prices to consumers ends up slower.
- 30:25So we see a slower uptick every month in inflation, right?
- 30:29And a slower pace of decline, you know, in, you know,
- 30:34the Fiserv Small Business Index and MRTS and and PCE,
- 30:38what we're definitely gonna see is we are gonna see rising prices.
- 30:41It's gonna be, it's gonna be how adaptable
- 30:47businesses and especially small businesses and consumers are to,
- 30:52to that. And I think a lot of that will, will depend on, you know,
- 30:58watching the jobs numbers and income numbers,
- 31:02because I think that's gonna be our gauge about when consumers
- 31:07really decide to start to pull back.
- 31:10Yeah.
- 31:11Yeah. Dar I, yeah, I,
- 31:15I think I'll just speak from the consumer aspect of this, right?
- 31:18So consumers are gonna continue to be cautious. And I,
- 31:23I've got an anecdote hot off the presses.
- 31:26We just did a review of Mother's Day activity,
- 31:30and I hate to say mom, we're on a budget this year.
- 31:35So, so we didn't kinda, as consumers,
- 31:39we collectively didn't like go all in to spoil mom
- 31:44with gifts and all kinds of experiences like,
- 31:48like we've done even last year in years past.
- 31:52So I think that that speaks directly to the
- 31:57discretionary spin pullback, right?
- 32:02Summer's coming we usually see certain industries pop with
- 32:07summer travel is, you know,
- 32:10waiting on summer with bated breath,
- 32:13but like we've just been talking about travel has slowed down.
- 32:16So does that create an opportunity for those operators
- 32:21in our leisure segment to kind of pick up those dollars that
- 32:26are not being spent in big travel
- 32:31events and doing more staycation stuff where,
- 32:34you know consumers can figure out how to stretch their dollars, right? And,
- 32:39and local leisure activity providers taking advantage of that.
- 32:43So we may be on the cusp of another shift,
- 32:48another realignment as,
- 32:52as businesses that are aligned to kind of fill those new consumer
- 32:56needs as they align and figure out how to do that.
- 33:00We may see this shift and, and then this will become our new norm.
- 33:05Who knows?
- 33:06You know, Mike, as, as you said that I was thinking, you know,
- 33:08what we should do is we should look at our,
- 33:10our findings and compare it with the lipstick index, right? And kind of see,
- 33:15you know, kind of what ends up happening there.
- 33:17. Yeah.
- 33:18That would be that'd be interesting to see given, you know, the fact that,
- 33:22you know, the belief that, you know,
- 33:24obviously it was coined by Leonard Lauder but you know that as the
- 33:29economy weakens consumers shift, you know, towards, you know,
- 33:32more affordable luxury items like lipsticks and so forth and cutting back on
- 33:36their larger discretionary. So it'd be interesting to see.
- 33:39Thank you for the time. I really appreciate it.
- 33:41This has really enjoyed the conversation.
- 33:43Maybe we could do it again in a couple,
- 33:45three months or six months or whatever that might be when we get through some of
- 33:48this stuff and, and we figure it out. But Darrell, Mike, again,
- 33:51I really appreciate your time and thanks for a good conversation.
- 33:55Thanks David. Thanks David.
- 33:57Appreciate it. Great.
- 33:58The information and opinions provided in this podcast are intended as general
- 34:02guidance only, and are subject to change without notice.
- 34:05The views presented during the podcast are those of the presenter as of the
- 34:09date.
- 34:09This podcaster recorded and do not necessarily reflect official positions of
- 34:13Equifax.
- 34:16Investor analysts should direct inquiries using the contact desk box on the
- 34:19investor relations section@equifax.com.