198 | Is Empathy Actually Required

Art of Consulting Podcast · Mar 17, 2023 · 14m

In this episode, you will understand what empathy really is and how it can help you become better at serving your clients. Andy explains why it is hard to do and what it requires but he also shows how it can greatly impact your relationships with your clients.

Check out this episode now and enjoy!

Quotes:

"If Our Intent Is To Serve Another Person, Empathy Allows Us To Respond Appropriately. It Allows Us To Be Successful In Our Relationships."

"When We Start To Empathize With Another Person, We Start To Understand Them More Deeply, As Opposed To Just Coming In And Thinking, We Have The Answer…