Latest / Punk CX: Customer Experience Insights with Adrian Swinscoe
Busting some CCaaS and CX technology myths - Interview with Vasili Triant of UJET
Today’s interview is with Vasili Triant, Chief Operating Officer of UJET, the world's first and only cloud contact center platform for the smartphone era. Vasili joins me today to share his CCaaS Industry Hit List, what we should be thinking about when it comes to CX technology and what questions we should be asking.
This interview follows on from my recent interview – Using customer experience as a tool to drive economic development – Interview with Mandisa Makubalo – and is number 424 in the series of interviews with authors and business leaders that are doing great things, providing…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.