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A Location in Every Major Metro? Cleaning Grills Across North America | Michael Sutton (Part 2/2)
#804 What does it take to turn a niche home service into a premium brand expanding across North America? In Part 2 of this two-part conversation, host Brien Gearin continues his interview with Michael Sutton, founder and CEO of Grill Hero, digging into the levers that turn a simple home-service into a premium, scalable franchise. Michael breaks down Grill Hero’s membership model (and why convenience beats discounts), how the brand has steadily raised prices by leveling up the customer experience, and what they look for — plus red flags — in franchise partners. He also reveals a brand-new…
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