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Why It's Exceedingly Difficult to Build and Adopt AI in Business
A lot of AI in the press is CMOs or marketing people talking about what a company can do in a way that really is aspirational. They're speaking about what they can do, but in reality, the things that they're talking about, the capabilities won't be unlocked for maybe a year or more. These are just things on the technology road map, but people speak about them like they exist now.
This week, we speak with Abinash Tripathy, founder and Chief Strategy Officer at Help Shift. They've raised upwards of $40,000,000 in the last six years to apply artificial intelligence to the future of customer…
The skinny
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