Latest / What's Going On In Banking
What Banking’s AI Boom Keeps Getting Wrong
What is banking’s AI boom getting wrong? Ron and Stacey debate why bankers don’t need hundreds of agents or another abstract “AI platform" and whether AI governance is necessary infrastructure or organizational overload.
Then the gloves come off over the predicted “agentic bank run.” Stacey argues that AI could expose how much bank loyalty is really administrative exhaustion. Ron counters that more than $3 trillion has already moved since 2020 and that customers need more than a marginally better rate to switch. Their resolution? The winning institutions won’t merely restrict outside agents…
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