People-First BPO: How SupportU Builds High-Performing Contact Center Teams with Purpose
What happens when a contact center outsourcing company is built around people first?
In this episode of The Tech Matchmaker, Gina sits down with Dr. Hui Wu-Curtis, Founder and CEO of SupportU, to discuss how decades in the contact center industry evolved into advocacy for women, purpose-driven leadership, and an employee-first approach to outsourcing.
Dr. Wu-Curtis shares her journey from the brand side to founding SupportU, why leadership experience on both sides matters, and how the company leverages technology — including AI — to augment human potential rather than replace it. The…
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