Latest / Becker’s Healthcare Podcast / Advancing Women in Leadership and Innovation with Laurie McGraw
Transcript
- 0:02This is where health care leadership comes together.
- 0:04Becker's sixteenth annual meeting brings more than 3,500
- 0:07hospital and health system executives and nearly 800
- 0:11speakers to Chicago April.
- 0:14This series event includes keynote conversations with Dallas
- 0:17Cowboys legend Troy Aikman and former president George
- 0:20w Bush. For the agenda and event details,
- 0:23visit beckershospitalreview.com
- 0:25and click on the events tab in the
- 0:27upper right. We're looking forward to hosting you
- 0:29in Chicago.
- 0:32This is Scott Becker with the Beckers Health
- 0:35Care Podcast.
- 0:37I'm thrilled today to be joined by your
- 0:40brilliant leader,
- 0:41Laurie McGraw.
- 0:43And Laurie's had a long and fantastic career.
- 0:46And she spends a lot of her time
- 0:48now
- 0:48on her own podcast,
- 0:50in her own leadership efforts, in the in
- 0:53the core of her most recent effort, and
- 0:56it's been for several years now, is highlighting
- 0:59inspiring
- 1:00women leaders.
- 1:01We we tend to love following Laurie and
- 1:04what she's doing. Laurie, can you take a
- 1:06moment and introduce yourself and tell us a
- 1:09bit about your background and career?
- 1:11Certainly. And, Scott, thank you so much for
- 1:14having me, today. So yeah. So I am
- 1:17Laurie McGraw. And, today, the work that I
- 1:20do, I'm the chief commercial officer at Transcurrent,
- 1:24a company that is on the forefront
- 1:27of AI and providing a personalized health and
- 1:30care experience
- 1:31for people,
- 1:33across the country, and that comes from a
- 1:3530
- 1:36career
- 1:37in health care and technology
- 1:41and innovation.
- 1:42I built an electronic health records company, Allscripts,
- 1:46with Glenn Tullman, chief executive there. He's the
- 1:49current chief executive of Transcarent,
- 1:51so Yasmin, come help him here.
- 1:55And I did many years at the American
- 1:56Medical Association.
- 1:58Some of the work I'm most proud of
- 2:01with that association,
- 2:03very powerful working on behalf of physicians
- 2:07across, the country.
- 2:09And as part of all of this work
- 2:12that I've done over the many years in
- 2:15health care as
- 2:17a leader, as a woman,
- 2:20as an executive,
- 2:21I have found that,
- 2:24I'm used to,
- 2:26in the early days being one of very
- 2:29few women,
- 2:30at important leadership tables.
- 2:33And over time, that has certainly changed and
- 2:36evolved and become better in terms of representation
- 2:40at the levels of leadership.
- 2:42But, over a few years ago, I just
- 2:45felt that the progress was not strong enough.
- 2:48So in addition
- 2:49to my background,
- 2:51in,
- 2:52the professional work, Scott,
- 2:54I started this podcast called inspiring women,
- 2:59to help address
- 3:00those areas of women in leadership.
- 3:04Thank you. And talk a little bit about
- 3:06the inspiring woman podcast
- 3:09and some of the people we've had on
- 3:11and some of the encouragement
- 3:13or inspiration that you've gotten from that.
- 3:16I'd be glad to, and I can talk
- 3:17a lot about this. So I started inspiring
- 3:20women. We're going on,
- 3:22five years.
- 3:23I started it,
- 3:24at a time where I had just read
- 3:27the latest,
- 3:28women in the workforce,
- 3:30study by McKinsey
- 3:32and the lean in organization. And, again, steady
- 3:35progress,
- 3:36but just not,
- 3:37just not fast enough, just not fast enough,
- 3:40after,
- 3:41all of these
- 3:43years of leaning into it. And so what
- 3:46I do is I speak to incredible women
- 3:49leaders. There are many of them.
- 3:52I put their voices out there
- 3:54so that others who are aspiring
- 3:57to leadership
- 3:59can hear the many different ways that women
- 4:02lead and how they get there.
- 4:05I speak with CEOs. I speak with founders.
- 4:08I speak with entrepreneurs. I speak with politicians.
- 4:11I speak speak with health system leaders. I
- 4:14speak with,
- 4:16you know, people in all the different,
- 4:18areas,
- 4:20athletes,
- 4:21just people who are at the peak of,
- 4:24their performance or early stage just breaking out.
- 4:28What I hear from women consistently
- 4:32is,
- 4:33a lot of variation in terms of how
- 4:35they got the no one's story is the
- 4:37same, and that's, of course,
- 4:39not surprising.
- 4:40But the reality is is that, you know,
- 4:44leadership shows up in many different forms.
- 4:47And my objective
- 4:49with inspiring women is for the next generation
- 4:53of women leaders that they don't have to
- 4:55relearn or redo
- 4:57or
- 4:58go through hardships that may have been there
- 5:01before,
- 5:02but allow them to find new ways to
- 5:05break through
- 5:07sooner,
- 5:08faster,
- 5:09higher,
- 5:10more impactful,
- 5:12than others who have come before them.
- 5:15So it's been a labor of love in
- 5:17terms of putting out this weekly,
- 5:19podcast, but as a host and the person
- 5:22who gets to speak to all of these
- 5:24incredible women, I'm learning every day as well.
- 5:27Thank you. And and, Laurie,
- 5:29when you think about lessons for emerging leaders,
- 5:33you've got your own incredible experience as a
- 5:36leader yourself, and you've worked with Glenn Toleman,
- 5:38Seven Wire Ventures, some of the brightest people
- 5:41that that I've ever come across and and
- 5:44and you've led. And then you also get
- 5:46a chance to talk to all these leaders,
- 5:49inspiring women leaders. I'm gonna ask you the
- 5:52the first
- 5:53big question.
- 5:54Then I'm gonna ask you to highlight for
- 5:56people where they could find the podcast and
- 5:58to make sure they got the exact name
- 6:00and where they could find it. Why don't
- 6:01I ask you to do that first, and
- 6:03I'll ask you to do that at the
- 6:04end as well. Exact name of the podcast
- 6:06and where people could find it, then I'll
- 6:08get to my next question on leadership.
- 6:11So that people can find inspiring women with
- 6:13Laurie McGraw
- 6:15at www.inspiringwomen.show.
- 6:21Anywhere you get your podcast,
- 6:23Spotify,
- 6:24Amazon,
- 6:25you name it, you can find it, Inspiring
- 6:27Women with Laurie McGraw.
- 6:30Thank you very, very much. Let me bring
- 6:33you back to our next leadership question.
- 6:35You've had a great leadership career. You also
- 6:38have a chance to visit with so many
- 6:40inspiring women who have had fantastic leadership careers.
- 6:43Take a moment and and give us what
- 6:45advice would you give to emerging leaders trying
- 6:48to have a satisfying and impactful career.
- 6:52So some of the best advice that I
- 6:54hear, from others, you can never
- 6:58ask
- 6:59for enough soon enough in your career.
- 7:03Because when you're at that early stage in
- 7:05your career, when you put on the table
- 7:08something very significant that you might aspire to,
- 7:12this is the time when people are eager
- 7:15to give you helpful advice, to give you
- 7:18support,
- 7:19to put you in places that give you
- 7:21the opportunity
- 7:23to get there. That doesn't mean you're going
- 7:25to get to that next grand place you
- 7:27might envision for yourself
- 7:29immediately, but you're putting your mark
- 7:32out there that this is the place that
- 7:34you want to get to. And the number
- 7:36of people
- 7:37who are eager to support
- 7:39you
- 7:40is a lot, and it's not just the
- 7:42people that you're, in touch with. There are
- 7:45many people
- 7:47are always looking for the aspiring leaders,
- 7:50that are out there, and there is an
- 7:52affinity across the most powerful tables
- 7:55for emerging
- 7:57women leaders
- 7:58because we all know there's not enough of
- 8:00them out there, and we also
- 8:03most are well versed that when women lead,
- 8:05we have a more equitable
- 8:07society and better businesses.
- 8:10So put the put the big grand visions,
- 8:13out there. The second thing I would say
- 8:15is to ask for support.
- 8:18Learn from others.
- 8:20Learn what made somebody successful, what mistakes they
- 8:23might have made that you can learn from,
- 8:26and not just the people who are going
- 8:29to
- 8:30give you the warm hug and make you
- 8:32feel,
- 8:33good about what you're doing, right now, but
- 8:36the people who will give you,
- 8:39important,
- 8:40honest
- 8:41feedback
- 8:42that is allows you to grow from it.
- 8:45Some of the best learning moments that emerging
- 8:48leaders,
- 8:49receive in their careers. This certainly happened, for
- 8:52me on multiple occasions
- 8:54where some of the harshest feedback ever, not
- 8:57said in unkind ways, but in ways that
- 9:00you can actually action on, that you can
- 9:03figure out how to be a better voice
- 9:06in the room, not just complaining about something,
- 9:09but how to put a solution in place.
- 9:12Little things like that that make all the
- 9:14difference and allow people to move again forward
- 9:17faster.
- 9:18Thank you. And and take a moment on
- 9:21taking the bigger shot at the plate or
- 9:24asking for what you want.
- 9:25That is so hard for so many people
- 9:27to do whether men or women.
- 9:30But talk about why doing that earlier rather
- 9:33than later
- 9:34sets you up for longer term success.
- 9:37Yeah. So it is, one of the things
- 9:40that is, true for anyone
- 9:43as an emerging leader
- 9:45is at the earlier stages of your career,
- 9:48you are going to be promoted
- 9:51and recognized
- 9:53faster, sooner from being smart,
- 9:56from being hardworking,
- 9:58from taking on the hard projects, and that
- 10:01is
- 10:02fairly, fairly
- 10:03universal.
- 10:04And when you get to more, you know,
- 10:07later stages or even mid stages of your
- 10:10career,
- 10:11it is, it is not just that you're
- 10:14smart, you're working hard,
- 10:16you're being pulled forward. You actually have to
- 10:19ask for those things, and many women find
- 10:22that in the more mid stages of their
- 10:25careers,
- 10:25they're kinda surprised that they're not being
- 10:28pulled forward
- 10:30because of just their great hard work, because
- 10:32they're doing all of the, you know, under
- 10:35you know, background
- 10:37deep, deep work after hours and whatnot, and
- 10:40they're still not being pulled forward. It's at
- 10:43those mid stages where you actually have to
- 10:45ask for it, where you have to find
- 10:48sponsors, people who are not who are in
- 10:50those rooms that you are not in that
- 10:52are advocating for you. And for many women,
- 10:55they find that that's a surprising time in
- 10:58their career, and they might stagnate. They might,
- 11:02you know, just not be advancing
- 11:04forward.
- 11:05If you are experienced
- 11:08at asking for things at earlier stages
- 11:11of,
- 11:12your career, you're less likely to be stuck
- 11:17in that middle stage, and you'll be able
- 11:19to advance further. And if you talk to
- 11:21women,
- 11:22you know, the, just some of the most
- 11:24powerful, most senior,
- 11:26leaders that are out there. They have found
- 11:29ways, and I do ask these questions. How
- 11:31did you make sure you didn't get stuck
- 11:33there? How did you make sure that you
- 11:35did not
- 11:36be known as only the client success leader,
- 11:39only as the operations leader when you aspire
- 11:43to actually be the chief executive.
- 11:45And, usually, what those women are talking about
- 11:48is how they asked for
- 11:51something unusual. They asked for a,
- 11:54career move that might not seem obvious,
- 11:57for them, but they asked for it. And
- 12:00they asked for it, you know, at a
- 12:02stage because they had asked for other things,
- 12:05before that stage where they asked for the
- 12:07bigger things. So those are the types of
- 12:09things that I think are,
- 12:11small, very actionable things that people can do
- 12:14that, again, allow them to advance forward faster.
- 12:20I think the advice
- 12:21is so right on and so perfect.
- 12:24And I almost add onto that thought,
- 12:27because sometimes when you're asking for the big
- 12:29thing,
- 12:30you don't get it, but it takes experience
- 12:32in asking for things
- 12:34till they start to fall your way till
- 12:36you start to get them.
- 12:38And if you wait till later to start
- 12:40to ask for the bigger things, you don't
- 12:43get that experience in training and even asking
- 12:45for those bigger things that leads to those
- 12:47bigger opportunities.
- 12:48So I think the advice of getting comfortable
- 12:50asking for those things early
- 12:52is such great advice.
- 12:54It's it's so it's so hard. Just one
- 12:56other, you know, point there.
- 12:59So often when you ask for something,
- 13:02the answer is no. The answer is no.
- 13:05And and, people do not like saying no.
- 13:08It's hard to say no. And so if
- 13:11you're if you're if you're the answer is
- 13:13no,
- 13:14most often, it is no right no right
- 13:17now
- 13:19or no to the whole thing, but maybe
- 13:21I can do this one part of that
- 13:24thing. Maybe I can help you in some
- 13:26other way. And those additional
- 13:29benefits
- 13:30of a no
- 13:31are are really extraordinarily
- 13:34helpful. But if you don't ask, you know,
- 13:36not only do you not get the no,
- 13:38you don't get anything. You literally have no
- 13:40opportunity for anything.
- 13:43I I think that is right on, and
- 13:45there's obviously a balance on how you do
- 13:47it and how you work with it. But
- 13:49I think the advice is so right on,
- 13:51and, obviously, it's grounded in your experience
- 13:54and all the experience of people that you've
- 13:56talked to,
- 13:57and you've had yourself this extraordinary leadership career.
- 14:00Laurie,
- 14:01I wanna thank you again for joining us
- 14:03on the Becker's Healthcare podcast. I always love
- 14:06getting a chance to visit with you, and
- 14:08we're huge fans of what you do on
- 14:10the inspiring women podcast
- 14:12and what you're doing at Transcarent.
- 14:14Congratulations.
- 14:16Scott, thank you so much.