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This Week: Lessons in Leadership from Denny Strigl

Analysts Don Kellogg and Roger Entner discuss the latest news in telecom, media, and technology with special guest Denny Strigl, retired president and CEO of Verizon wireless.

1:00 How to be a disruptor as a leader rather than as an insurgent

2:50 The Verizon Wireless credo

4:00 Culture is the lifeblood of an organization

5:00 Translating the credo to action

7:15 Building a deep bench with a decentralized organization

8:00 The key to dealing with failure

10:15 Competing fiercely with competitors but working together for the industry

12:15 Making big changes for the benefit of the customer…

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