Latest / Tech Leadership with Fexingo: Engineering Managers, CTOs, and Technical Leadership Conversations
How CTOs Use Ops Reviews to Prevent Incident Fatigue
In episode 160 of Tech Leadership with Fexingo, Lucas and Luna explore how CTOs and engineering leaders can prevent incident fatigue by restructuring their operations reviews. Using the example of a payments platform that reduced its weekly incident review from two hours to twenty minutes, they discuss the shift from blame-oriented post-mortems to forward-looking action tracking, the role of blameless culture, and how to measure the effectiveness of ops reviews. They also touch on the balance between learning and action, and how to keep reviews from becoming bureaucratic rituals. For leaders…
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