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Richmond’s 911 Medical Calls Return | Richmond News

Richmond’s 911 medical calls are back with the Richmond Ambulance Authority after a July 27th shift, reversing a 2024 city decision to centralize all 911 calls. Despite past concerns over efficiency and response times, RAA proved its reliability—answering calls in under ten seconds and refuting claims without data. Now, the city’s emergency communications team handles all incoming 911 calls before transferring medical emergencies to RAA, with both agencies collaborating closely to ensure a seamless transition. So far, the handover has been smooth and on schedule, preserving the same fast…

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