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Stop Losing Leads: One Inbox for Contractors Juggling Calls, DMs & Forms
Marisol runs Benavides Tile and Stone in Round Rock, just north of Austin — six people, eleven years in business. Leads are coming in from four disconnected inboxes and going cold before she can call back. Eric walks through how to fix it without boiling the ocean.
In this episode:
Why calling a homeowner back on day six makes you the "guy who finally remembered," not the hero
The four-inbox trap: voicemail, Instagram DMs, Thumbtack pings, and website form submissions that don't talk to each other
Diagnosing the real problem — it's not work ethic, it's the lack of a single pane of glass
Step…
The skinny
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