Introducing the Orenda Help Desk in Pool Service Software (PSS)
00:00 - Intro
00:49 - Today's episode is about addressing problem pools in the most efficient way
02:02 - Introducing Gus Velez, founder of Pool Service Software
04:36 - PSS users are pool service professionals
07:35 - They had a few chemistry support tickets come in, and they are not chemistry experts. So they went out looking for a partner who can help their users with water chemistry. They found Orenda.
10:28 - When you call Orenda, it's most helpful if you give us the right info about the pool. Photos, chemistry history, age of the pool, etc.
13:47 - Users can just touch a button in PSS…
The skinny
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