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Latest / The Unfiltered Engineer

Ep 6: Influence without Authority feat. Sumit Mudliar

In episode six, I sit down with Sumit Mudliar, who leads Customer Success at iceDQ, a role built entirely on influence rather than authority. Before that, he spent years as a software engineer, moving from engineer to his current leadership role.

We talk about what influence without authority actually means, and how to get people on board when you can't just tell them what to do:

What influence actually means, when I hear the word I still picture Instagram influencers before anything else

Why listening, not solutions, is the real strategy, meeting people halfway before you tell them what you…

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