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The AI Paradox: Hospitality Needs More Humans, Not Less | Annie Holcombe
Through changing platforms, new technology, AI agents, and automation, one thing about hospitality hasn’t changed: people still want to connect with people.
In this episode, Jason Muth and Rory Gill sit down with Annie Holcomb, founder of Annie & Co., co-host of the Alex & Annie Podcast, VRMA board member, and longtime vacation rental industry leader. Annie takes us through more than 30 years in hospitality—from working a hotel front desk to vacation rental management, Expedia, Marriott Homes & Villas, channel management technology, and eventually launching her own company.
We also dig into…
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