Latest / Identity at the Center / #324 - RSM & IDAC Present - The Intersection of Cybersecurity and Digital Identity with Tauseef Ghazi
Transcript
- 0:00Cybersecurity has always been an apprenticeship, OK?
- 0:04It's always been an apprenticeship.
- 0:06It's not a a skill that is just kind of like learned off of
- 0:12books. Like you work with a lot of
- 0:13people. I've learned a lot of stuff from
- 0:15other people. And there's a lot of repeat work
- 0:19that you do over and over and over again.
- 0:22And it gets better every time you do it right.
- 0:26But we don't have but people that are sticking around long
- 0:30term to be able to cultivate that apprenticeship models
- 0:35anymore the way that it used to be.
- 0:38So if we get 2 years here and you've got another year here and
- 0:40two years over there, it looks like you've got good experience
- 0:44at very large, reputable firms and you were part of, you know,
- 0:47their, their cyber team. But if you took that person as
- 0:52an individual and you said, OK, let's look at your own personal
- 0:55depth on something, right, related to these topics, I find
- 1:01it sometimes lacking. And I think that that's the
- 1:03shift that that needs to be made is that we've got to bring back
- 1:07the apprenticeship model a bit more.
- 1:11We've seen that apprenticeship model like if you if you look at
- 1:13some of the other countries that are ahead of us in in tech
- 1:17development and they're moving faster than we are, everywhere
- 1:22you look, the apprenticeship model is intact.
- 1:31This is identity at the center if it has anything to do with
- 1:36IAM. This is the go to podcast now
- 1:41your hosts Jim McDonald and Jeff Stedman.
- 1:51Welcome to the Identity at the Center podcast.
- 1:53I'm Jeff, and that's Jim. Hey, Jim.
- 1:55Hey, Jeff, how are you? It's a bad cowboy.
- 1:57How are you I? Was wondering because I was
- 1:59going to scold you if you didn't say anything about my hat.
- 2:02How could I not? How could you not?
- 2:04I mean, you know. OK, so we're at Gartner, I am
- 2:07Grapevine, TX, and I'm the only one wearing a cowboy hat.
- 2:10A little disappointed. OK, Mom, you sticking out like a
- 2:13sore thumb. You've got the you've got the
- 2:15cowboy hat and you've got the Hugh Hefner sort of crushed
- 2:18velvet jacket. You definitely look like a
- 2:20smoking jacket, right? But out of Deadwood or something
- 2:23like that. Yeah, well, that's that's my
- 2:26jam, you know? We did talk about it with Head
- 2:28last year. By the time people were hearing
- 2:30this, I mentioned that because you looked like a like a dealer
- 2:33in that one and we got a little bit of that in the very
- 2:34beginning. I always say I just want to
- 2:36blend in. You're doing a terrible job of
- 2:39blending in exactly. So I want to say thank you for
- 2:43Gartner for having us. We're going to be speaking
- 2:46tomorrow, so it'll be in the past at this point.
- 2:49But they've hooked us up with a room.
- 2:52They've done a really nice job. RSM has paid our expenses to be
- 2:56here. So thank you to them as well
- 2:57for, you know, making this possible to be here and to put
- 3:03this podcast together for the community.
- 3:05So thank you. So thank you to Gartner, thank
- 3:08you to RSM. Why don't we jump into it
- 3:10because this is really the start of a series that we're going to
- 3:12be working on throughout 2025. And this whole idea of identity
- 3:16at the center, right, That's what we named this podcast.
- 3:18And it is all about the intersection of cybersecurity
- 3:22and digital identity. And one of the things that I
- 3:24think about here is as identity people, we sort of get into our
- 3:28silos sometimes like, oh, it's identity thing, but we really
- 3:31need to understand how identity plays in other parts of
- 3:34organizations, security, privacy, because we cannot be
- 3:37successful as an identity individual within an
- 3:41organization that needs to be organizational buy in.
- 3:43So a lot of these conversations that we have, sometimes you're
- 3:46reaching outside of the identity team a lot of times, most of the
- 3:49time I would say, and you really need to kind of understand, OK,
- 3:51well, what are the, you know, the, the tricks, the, the, the
- 3:54tie insurance, right? To how does this affect maybe
- 3:57somebody who is in application security or attack penetration
- 4:01or maybe even the business or strategy or risk, right?
- 4:04So the whole idea here is we're going to put together over the
- 4:06course of 2025, about 10 episodes where we kind of pull
- 4:10together these ideas and say, OK, so this is the Identity
- 4:13Center podcast. What does that mean when it
- 4:15comes to X? And today we're kind of setting
- 4:18the stage with it, so we'll kind of go with that.
- 4:20We're going to talk obviously about digital identity and all
- 4:22these, but hopefully that makes sense.
- 4:24Anything going to add? I mean, what I'd like to add to
- 4:27that is like the biggest theme that's happening at the
- 4:29conference and in the industry overall is this idea of identity
- 4:32security. So it's that identity is moving
- 4:35into a larger role within cybersecurity overall.
- 4:39And so I had an interesting conversation with a few folks
- 4:44yesterday where it's like, all right, the industry is kind of
- 4:47heading to this identity security route.
- 4:49A lot of clients are still fighting the, the AB, CS and
- 4:53123's of role based access control gave their
- 4:56authentication house in order giving privilege access
- 4:59management. And that's great.
- 5:01Like if you have to, if that's where you are, that's where you
- 5:04are and get those things fixed. But this is where the industry's
- 5:07heading. So even if that's where you are,
- 5:10pay attention to this because a year, 2 years down the road,
- 5:14this is where you and your organization are going to be.
- 5:16This is where you're going to be making your investments.
- 5:19So start boning up on it now. Yep.
- 5:21Important to be well-rounded and that's kind of what we're trying
- 5:23to do here. So we have partnered up and
- 5:26buddied up with our friends at RSM.
- 5:27We have a lot of really smart people that we work with.
- 5:29So we're going to talk with some people from RSM.
- 5:31We're going to talk with maybe some clients that you and I work
- 5:33with throughout the year and probably others and experts in
- 5:36specific domains kind of help tie us all together.
- 5:38So hopefully by the end of 2025, we'll kind of have this
- 5:41curriculum where people can kind of go back and look and say OK,
- 5:43identities at centre. What does that mean and how does
- 5:46that relate to some of these other topics?
- 5:47So let's kick it off with the man, the myth, the legend.
- 5:51He leads our security and privacy and consulting practice
- 5:55here for RSM. I want to welcome Tasif Ghazi.
- 5:57Everyone just calls him Ghazi. So welcome to the show, Ghazi.
- 6:00Thank you guys. It's such an honor to be here on
- 6:03the podcast. You know, I'd say that it's,
- 6:06it's not my first time. I, you know, I've been behind
- 6:09the scenes probably at least three or four times.
- 6:12So I was really privileged and honoured this time around to, to
- 6:16get to come and actually speak to both of you.
- 6:18So thank you for inviting me. So the first time technically, I
- 6:22think that you saw us do our thing was at a Gartner
- 6:26conference a couple years ago and we were doing some things
- 6:29and I, I, I think it was probably in Vegas when we were
- 6:31doing that. And so, all right, who the heck
- 6:33are these guys? What are these podcasts all
- 6:34about? What's going on?
- 6:36And then I think you hopefully started to see it was like, oh,
- 6:38you know, we're talking to, you know, really intelligent, smart
- 6:42people in the business. We're having conversations, not
- 6:45presentations and really kind of getting to the the crux of
- 6:48things. So hopefully that made a good
- 6:50impression. It must have because we're still
- 6:51doing it two years later. And you've been very supportive
- 6:53of what we do. No, it was, it was definitely a
- 6:56really, really good impression. And, you know, I was really
- 6:59floored. I mean, I had listened to the
- 7:01podcast before, but you know, just the guests that we're on
- 7:07and their perspectives, you know, there was so much learning
- 7:11just, you know, I, I just find that really, really intriguing
- 7:14because you know, cybersecurity, we're going to get into this
- 7:17today. It's not a topic that's can be
- 7:20solved by one 2-3 people in an organization.
- 7:23It's an organization wide activity, right?
- 7:26And there's a lot of lessons that we got to learn from other
- 7:28organizations, other colleagues, you know, third parties that are
- 7:33helping support one another. You know, there's such a huge
- 7:37vendor ecosystem now around cyber.
- 7:39So bringing all that together, you know, and getting that
- 7:42perspective, I think it's you guys have done a really good job
- 7:45at this podcast. And, and I was really impressed
- 7:47with the the guests that come on.
- 7:49This is going to be the downfall probably.
- 7:53Well, flattery will get you everywhere on this podcast.
- 7:54I'm very fond of saying that. And now you're in the hot seat.
- 7:57So we've got you here for the first time.
- 7:59Tradition, when you come on our show that we talk about origin
- 8:01stories. So give us the Ghazi origin
- 8:04story. How did you get into
- 8:06cybersecurity at large? You know, it was really by
- 8:09accident. You know, I was a young boy.
- 8:13I, you know, really didn't know much about technology, but you
- 8:20know, my father was very good about making sure that
- 8:23technology was around me always. I used to have AZX Sinclair
- 8:27Spectrum plus computer that, you know, most people probably don't
- 8:30know what that is, but you know, it was a pain in the neck to
- 8:33boot up and, and work on and, you know, I was resilient on on
- 8:36making sure that it worked. So it kind of, you know, having
- 8:40access to it. One was, was really good, but in
- 8:43my, you know, teens, you know, 1718, one of my first jobs was
- 8:50actually at a Internet service provider and it was really doing
- 8:54customer service work. However, the customer service
- 8:57call center was right next to the server room and I was
- 9:00fascinated by what was going on in that room, right?
- 9:03So I made friends with the the server engineer and I used to
- 9:07work the night shift. So, you know, after customer
- 9:10service calls died down, after all the kids were offline, mirc
- 9:15and all of that, right? him and I would, would sit there
- 9:18and, you know, we would talk about routing, we would talk
- 9:20about some Microsystems, all kinds of other things that were,
- 9:23that were going on. So I got fascinated by that and
- 9:27that's how I kind of stepped into it.
- 9:29Learned a lot of infrastructure, learned a lot of Windows, a lot
- 9:33of Microsoft tech and really started on the infrastructure
- 9:37side. And that was really fortunate to
- 9:41to, you know, step into the security and privacy and the
- 9:44realm. It came through a public
- 9:47accounting angle with a big 4. But that gave me an opportunity
- 9:52to actually go and build a cyber practice.
- 9:54And, you know, that gave me, while I understood the tech, you
- 9:59know, it gave me new aspects of what application security means,
- 10:03right, what penetration testing means and how do you bring that
- 10:06back together. And then that extended beyond
- 10:10even enterprise systems into operational technology systems
- 10:14do a lot of IT and OT convergence work in my career.
- 10:19And little by little that's just kind of grown.
- 10:22And I've always been fascinated by cyber security and just tech
- 10:27in general. So it's constantly kind of fed
- 10:30itself. I have a finance degree.
- 10:32So, you know, I, I don't really have any.
- 10:36I've never had, I've never felt the need to actually go and
- 10:38study it in, in the university and such.
- 10:42So, so that's kind of my origin story.
- 10:44I've been with RSM about 10 years now.
- 10:47I lead our security and privacy practice for North America.
- 10:52But my day job is, you know, obviously I, I'm the practice
- 10:55team, but I'm a client service professional.
- 10:57I'm really helping organizations build their cyber programs to
- 11:01help them mitigate against the wide array of risks that that
- 11:05our clients face today. And that cuts around identity,
- 11:09that cuts around perimeter endpoints, you know, user
- 11:13awareness. I mean, you, you pick a cyber
- 11:15concept and it's there and then, you know, there's, there's
- 11:19industry specialities that you have to have within that realm
- 11:22that you have to bring up as well.
- 11:24So it's been a very, very good journey over the last 25 years
- 11:28in this space and, and just learning from our clients and
- 11:31giving back, you know, those learnings to others that don't
- 11:34know it. So.
- 11:35Gazi, I love that that curiosity angle injector.
- 11:38You saw the server room, you got excited.
- 11:41You know what's going on in there.
- 11:43Let's stay curious, man. You got to stay.
- 11:45Curious, you know, and I talked to folks who listen to podcasts.
- 11:48I don't think there's anybody's job description that says listen
- 11:52to this podcast. If you listen to the podcast,
- 11:54they're trying to to expand themselves.
- 11:56But I would say that's a key for anybody is to you've got to be
- 12:01curious. You've got to put in the extra
- 12:03hours to learn. If it's not what you want to
- 12:06learn, figure out what it is in this world that you want to
- 12:08learn and what you're passionate about, do that.
- 12:11But if you want to be in this space, I mean, there's endless
- 12:14amounts that you can learn. Absolutely.
- 12:16I mean, I tell people that I'm coaching all the time that, you
- 12:19know, those learnings don't stay with an organization, right?
- 12:23That's investment in your own self, right?
- 12:26And you're going to carry that wherever you go.
- 12:28So a lot of times people say, well, like, you know, I don't
- 12:30want to work 40 hours or I don't want to work 50 hours.
- 12:33I'm like, you know, I'm going to do my job and I'm going to go
- 12:35home. That's a disservice to yourself,
- 12:38right? And I'm not saying that you
- 12:40should do your your job in a, in a way that you're overextending.
- 12:43I mean, your personal time is very important.
- 12:45We'll talk about what I do for my personal time maybe today as
- 12:48well. But I do think that there's
- 12:51investment that's required, right?
- 12:53And bring it back to yourself always.
- 12:56So stay curious and invest in yourself.
- 12:58Stay curious and then you'll hit the pinnacle of your career
- 13:00being on the Identity Center podcast.
- 13:02So there you go. Made it.
- 13:05So let's talk a little bit about some of these planned episodes
- 13:08we've got coming up over the year.
- 13:10We're kind of starting this overview with the digital
- 13:12identity level and sort of the the overarching kind of vision
- 13:15of that. But we're also going to talk
- 13:16about things like strategy and risk, compliance and governance,
- 13:19architecture and engineering, application security, attack and
- 13:23surface management, secure cloud, detect and respond,
- 13:26resilience and recovery. Resilience is a big one that
- 13:28we're hearing here at the Gartner conference.
- 13:30And then of course, emerging technologies.
- 13:32There's always something new on the horizon.
- 13:34I know I just kind of threw an awful lot out there.
- 13:36Are there any things that kind of jump out of your mind?
- 13:38It's like, OK, these are things that are really kind of top of
- 13:40mind for you right now. I mean, they all are top of
- 13:42mind, you know, now, some more so than others, right?
- 13:48But I think the important part is that the, the reason that,
- 13:51you know, when we were kind of orchestrating this with UVI is
- 13:54about the, the, the episodes is because you need every single
- 13:59one of these things to kind of work together, right?
- 14:02And identity ultimately is that the, the core of everything
- 14:05because you can't do strategy and risk if you don't, you know,
- 14:08manage identity workflows properly.
- 14:11You can't do governance and compliance if you don't manage
- 14:13identity workflows properly. You can't do application
- 14:16security if you don't manage identity workflows properly,
- 14:19right? So whether it's cloud, whether
- 14:22it's attack surface management, you know, whether it's threat
- 14:24management, emerging tech, we talked about AI now or you know,
- 14:30people were talking about blockchain forever, right?
- 14:34Tomorrow it's going to be about agents in in, in the space of
- 14:38AI, right, And how they're, there's needs to be rigor around
- 14:41that. That's going to be another ID
- 14:43that we're going to talk about at some point, right?
- 14:46All of that cohesively, right? Has to be on top of mind for
- 14:52every seesaw like they're contending with all of these.
- 14:55A lot of times, you know, you talk to seesaw and you're
- 14:58talking to them about identity. But you know, if you think
- 15:00about, you know what seesaw thinks about when they're
- 15:02sleeping at night. They sleep.
- 15:05One, they don't sleep, but when that is what, what are they
- 15:07thinking about? I mean, they're thinking about
- 15:09compliance and governance and they're talking about
- 15:11architectural engineering, right?
- 15:12They're talking about resiliency and they're thinking about
- 15:15resiliency of their organization.
- 15:16That's why they do sleep because, you know, are they
- 15:18resilient or not? So you kind of bring all that
- 15:22together and it's very hard to dissect this in one go.
- 15:26And I think giving it some time and understanding that there's
- 15:31all these different pieces, but they all have to come together.
- 15:34They have to work together. That's how I think about my
- 15:37cyber team here at RSM as well, that we have specialists in each
- 15:44one of those areas, right? I'm not an identity specialist
- 15:47by any means, right? I'm a operational technology
- 15:50specialist. That's what my bread and butter
- 15:52was. But you need engineers, right?
- 15:56You need identity professionals, you need penetration testers,
- 15:59you need, you know, operations managers, right?
- 16:03You need governance and compliance specialists and
- 16:06strategy specialists. So all of that, you know, has to
- 16:11come together. And I, I think that that's the,
- 16:15the big hill that everybody has to climb right now is that, and
- 16:18it's not one thing. It's which people talk about
- 16:21vacuum, all right, or what what that is.
- 16:23It's it's always because it's so many of these things, but I
- 16:27think that if you're organized about it, you can take credit
- 16:31for multiple things, right? If you engineer things
- 16:33correctly, right, if you structure your applications
- 16:38correctly, then you know you've got benefits on on other sides
- 16:42that you can take. Governance compliance is a great
- 16:45example of that. If you know you've got to comply
- 16:48with this on one side, you can comply with the plethora of
- 16:51other requirements, you know, that might be required for our
- 16:56organization. PCI compliance or CMMC
- 16:59compliance or whatever that is, right?
- 17:02Healthcare compliance, you do it one time, you should be able to
- 17:06take credit for that because access control is everywhere,
- 17:08right? Change control is everywhere.
- 17:10And I know that we'll talk about that in more detail, but, you
- 17:13know, I think about these these episodes and the structure of
- 17:17some of these topics that you just talked about, Jeff, as
- 17:20something that is really interrelated, but at the same
- 17:24time needs enough time and attention to be kind of
- 17:30dissected by themselves, right? So they have to stand on their
- 17:33own, but then they have to come together as well.
- 17:35So we're hot right now. When I say we're, I mean digital
- 17:38identity and sort of this business that we're in this,
- 17:40this vertical or industry, whatever we're going to call it.
- 17:43Why do you think that is and why, why is it getting heat now?
- 17:46You mentioned some things like compliance and security and
- 17:49risk, but identity has been around for a long time.
- 17:52But now we're starting to see, you know, it's getting a lot
- 17:54more top of mind, it's being paid more attention.
- 17:57We're seeing more investments in it.
- 17:58Why do you think it is now? Is there something that's maybe
- 18:01changed within the last couple years or is it just this is the
- 18:04normal evolution of kind of how you've seen maybe waves come
- 18:07through cybersecurity at large? Well, I think that the change
- 18:11happened 10 years ago, maybe maybe even more.
- 18:15What's done over the last two or three years is the, I think
- 18:21acceleration, right? And I'll talk about that in a
- 18:23minute. But I think before that, why is
- 18:26identity hot? I think that's, that's a really
- 18:28critical question. And I think we've started this
- 18:30conversation about why are we talking about identity and
- 18:34cybersecurity together, right? They've always been together.
- 18:38There's never been cybersecurity without identity.
- 18:43There have been times where identity has been carved out
- 18:46from cybersecurity because it's it's a massive endeavor.
- 18:49And and you know, there's a business enablement component to
- 18:52it that you've got to work through.
- 18:54But why is it hot? Think about what, you know, what
- 18:58hackers do today, right? It's credential theft, right?
- 19:03And it's bypassing authentication, right?
- 19:07It's impersonation, it's session hijacking.
- 19:10It's man in the middle attacks, right?
- 19:13Exploitation of token systems. Everything that I just said is
- 19:17related to identity one way or the other.
- 19:19OK, so I don't know if you've ever played this game, Call of
- 19:25Duty. If you play Call of Duty,
- 19:27there's a there's a mode of play mode called War Zone, right?
- 19:32And in war zone, you kind of see this perimeter, right?
- 19:35And then over a period of time, that perimeter shrinks and
- 19:37shrinks and shrinks and shrinks, right?
- 19:40And it gets to a very, very confined spot till the time the
- 19:43the last man is standing. That's how I think about
- 19:46identity is because that perimeter has been shifting,
- 19:48right? We used to have perimeters.
- 19:50We had defined perimeters, we knew what they were.
- 19:53And then we went to cloud, right?
- 19:55And as we went into into SAS applications and cloud
- 19:58environments, we lost the control of the perimeter, right?
- 20:01So it started coming in. So then you have to go to the
- 20:04next thing. What's the next thing?
- 20:05Well, how are you going to protect it?
- 20:06Well, identity becomes naturally the place.
- 20:10Well, then we added remote workforce right through COVID.
- 20:13Well, that accelerated. We also added bring your own
- 20:16device, right? So that's accelerated.
- 20:19So you have to kind of start seeing all of these things that
- 20:21happened in the last and all these things happened in the
- 20:23last 10 years. And that's accelerated the
- 20:27conversation and really put identity at the forefront
- 20:30because honestly, what what else are you going to do?
- 20:33How else are you going to protect your environment, right,
- 20:35if you can't protect it by by making sure that identity is at
- 20:39the centre of it. So I think that's what's changed
- 20:43in my mind. I don't think identity has
- 20:46become more important. I think it's just become more
- 20:50visible to people clearly on what that is.
- 20:54And then the technology stack has changed, like what you could
- 20:57do with identity 10 years ago, right?
- 21:00You, you can do so much more today, right?
- 21:03Whether it's role based access control or, you know, secrets
- 21:05management and things like that. There's so much more there to
- 21:09dive into to, to get a better, you know, security profile of
- 21:16your organization and get better protections.
- 21:19Yeah, you touched on this a little bit, but so when Jeff and
- 21:22I came up with the name of this podcast, it was a 2019.
- 21:26So the idea of identity security hadn't even been thought of at
- 21:30that point. But in terms of, you know, what
- 21:33we were thinking with identity at the center's, identity should
- 21:36be at the center. I think right now or back in
- 21:392019, it was silo, silo silo's. Now what you're hearing more and
- 21:44more folks come on our podcast and they're like, because
- 21:48identity is at the center and they're like, oh, that's kind of
- 21:50funny. I'm on the identity at the
- 21:51center podcast. But I also think our industry
- 21:55can be a bit of an echo chamber. Like it's identity at the
- 21:58center. We're in identity, go identity,
- 22:02everything's identity. And you know, I hear terms like
- 22:07identity is the new perimeter. People are saying that a little
- 22:10bit less, but I wonder when I when you hear that that term
- 22:14identity is new perimeter, and maybe you just touched on it
- 22:16there with like that analogy of the shrinking perimeter.
- 22:21What is that? Is that what you're kind of
- 22:23getting out with the identity as the new perimeter?
- 22:26In other words, you can't trust, I think that the old perimeter,
- 22:29the idea was, you know, you have this crunchy shell and the soft
- 22:33inside. That was what produced the sale
- 22:34time, right? And that doesn't work anymore.
- 22:38Like the crunchy shell is just almost might as well not even
- 22:41have, even though I'm more in favor of layers of defense.
- 22:44In other words, like, you know, get past the crunchy shell.
- 22:47Now I get past this, now I get past this and then, you know,
- 22:50we're going to instantiate the identity check.
- 22:53But I also kind of feel like I have this.
- 22:56This is like a a spider web that reaches out into so many areas
- 22:59where identity is now part of your your logging mechanism
- 23:05where you can start to use behavioral analytics where
- 23:10you're watching who's coming in and you're tying it all all back
- 23:14to an identity. Or it looks like somebody's been
- 23:17compromised. Maybe somebody's laptop has been
- 23:19compromised and that shows up an X number of vectors, but a lot
- 23:23of them are identity based. So when you hear identity as a
- 23:27new perimeter, what what of that resonates or kind of what comes
- 23:30top of mind to you? Yeah.
- 23:32I mean, it's, it's all of that, right?
- 23:34For me, you know, it's, it's really challenging to figure out
- 23:39where to put the controls, right?
- 23:41As a cyber professional, that's the fundamental job, right?
- 23:45Is that where are you going to put the controls?
- 23:47So the analogy that I was sharing from this game, right,
- 23:52where the perimeter is shrinking, that's what's
- 23:54happening. Over the last 15 years, we've
- 23:56seen that perimeter shrink, right?
- 23:59You, you, you had edge computing and edge protections, they're
- 24:04kind of dissipated, right? Then you go inside and you say,
- 24:07OK, well, maybe it's on the application level, right?
- 24:10I need to put that, well, that didn't work out really well,
- 24:14right? So much compromise happened in
- 24:16the application security space. Then you can go on the endpoint
- 24:21level, right? But endpoint still has the
- 24:23challenges of what you said, right?
- 24:25What access should you have, right?
- 24:28And what is you, you as a person, what should you be
- 24:31granted access to? So you start looking at all of
- 24:35those challenges. I mean, we've had PKI
- 24:37infrastructure used and, you know, public private key
- 24:40infrastructure used forever, right?
- 24:42It wasn't easy to use. So it's shrinking, shrinking,
- 24:46shrinking, becoming more and more difficult to manage and
- 24:49ultimately where you settle down.
- 24:50Is that OK? Well, I think it's the
- 24:52individual. What is the access that you need
- 24:55to do your job right? What are the resources that you
- 24:58need access to? What are the two or three things
- 25:00that you need to have to validate or verify that identity
- 25:03that it is you, right? And you know, is it going to be
- 25:09multi factor authentication and all of that?
- 25:11And you know, or it's going to be a, you know, UB key and you
- 25:15know, you're going to have tokens and and other things to
- 25:18to support that. Or, you know, it's going to be a
- 25:21text message. Whatever the the vector is that
- 25:24you're going to use, it's still coming back to the person,
- 25:27right? Or the non all the non human
- 25:31stuff, right? It's my phone, it's my laptop,
- 25:33it's my IoT device that's sitting out there, right?
- 25:38But you have to take that in connection with the
- 25:43proliferation of those devices. I can't tell you how many people
- 25:47I know that walk around with two phones, right?
- 25:51They've got a laptop, they've got an iPad.
- 25:54So each person, if they're walking around with four
- 25:57devices, right? I mean, that's, that's a lot,
- 26:02right, to, to work through. So for every single human ID you
- 26:06have, you know, fourfold, I would say even probably more
- 26:10once you get servers and desktops and all kinds of other
- 26:13peripherals accounted for. It's, it's a massive endeavour
- 26:17to, to work through. And there is no control point
- 26:20other than the identity of that device of that person for you to
- 26:26put any, any sort of control on. And that's where it's been very
- 26:30difficult actually that's that's been challenging for Cisos in in
- 26:34general for for our clients as where does that start?
- 26:37Yeah, You're hitting on a very interesting point about the
- 26:39control point and understanding access control and what it
- 26:44means. Because, you know, you can say,
- 26:47all right, we're going to rely on identity as the kind of the
- 26:50final perimeter to whatever our data or application, but what
- 26:56does that mean? Identity is?
- 26:57How did that identity get created?
- 27:00How's it authenticating? You know, how's it being
- 27:05monitored? So there's all these controls in
- 27:07on top of like identity is just one word, but it means all these
- 27:11different things. One of the things that I'm, I'm
- 27:14really interested in with this series that Jeff and I are
- 27:19starting up around the intersection of identity
- 27:22security and cyber security is the conversations that we're
- 27:27going to get into. So for example, one is secure
- 27:31cloud. I mean when I think about secure
- 27:33cloud, there's, you know, I think of two types of clouds
- 27:35primarily. 1 is your SAS applications and one is your
- 27:39platforms or your infrastructures as, as a
- 27:44service, really what, what can you manage as an organization
- 27:50from a security perspective with those applications?
- 27:53Primarily when it comes to SAS applications, all you can
- 27:56control, there might be some configurations, but it's your
- 27:59identities, you know who gets access to what and then what
- 28:03authentication do they go through.
- 28:04If you're setting up your IDP, if you're talking about
- 28:07platforms, there's more, you know, infrastructural service,
- 28:10there's more that you can manage, but identity is probably
- 28:13still the key one. When you talk about resilience
- 28:15and recovery, that's another conversation.
- 28:17One of the things that gets me jazzed up about that is, you
- 28:21know, I kind of feel like I did a disaster recovery plan a long
- 28:24time ago and you know, it's like the Active Directory on Prem
- 28:28Active Directory was like, can we restore that?
- 28:30Well, OK, well, you know, check, move on to the next thing.
- 28:34Now it's just such a complex web that needs to be up and active
- 28:38before you can access anything. So these conversations, I think
- 28:41are going to get really interesting.
- 28:44For sure. I mean resilience 1 is, is, I'll
- 28:46just pick on that one. You know, it's not about the
- 28:49business continuity plan anymore or it's not about Emergency
- 28:52Management. It's how quickly can you
- 28:56recover, right? How quickly are you going to get
- 28:59back on your feet and what's the loss right, associated with it?
- 29:04So, you know, you start thinking about resiliency very
- 29:08differently. In order for you to accomplish
- 29:10that, yes, you need a business continuity plan, right?
- 29:13But you need to make sure that your vendor ecosystem is just as
- 29:16as tightly knit because when an issue happens, it's it's
- 29:21especially if it's related identities and those identities
- 29:24are cutting across multi cloud, Those identities are cutting
- 29:27across multiple SAS applications.
- 29:30Well, you got to have all those people in the huddle with you,
- 29:32right, to solve for it. Your security operation centres
- 29:38need to be be read into it. You've got to have better
- 29:43monitoring and, and all of that. I mean, you talked about even
- 29:46identity based threat monitoring earlier.
- 29:49I think identity based threat modelling is going to be like
- 29:51almost a necessity. You can't flip things back on
- 29:56until that's working. If you do, it'll be down in five
- 29:59seconds. Exactly right.
- 30:00So you have to rely on the heuristics and the behaviours of
- 30:04people. Ghazi connects from this device
- 30:09from this geographic location 95% of the time.
- 30:15If he's outside of that, this probably should be a flag.
- 30:18Somewhere I'm really excited for that conversation because I
- 30:20think another thing when it comes to disasters is the nature
- 30:24of disasters is different. You know, OK, you could still
- 30:28have an earthquake and your primary data center that you
- 30:34manage goes down and then you fell over to Sun Guard or
- 30:37something. The new disaster is a hacker
- 30:41comes in and encrypts all your data.
- 30:43It's an intentional disaster. There's no failing over to
- 30:46another data centre. Yeah.
- 30:48And we, we consciously you know at RSM, we moved our business
- 30:53card community team and you know our disaster recovery teams
- 30:57alongside our cyber teams because a lot of those events
- 31:00now are, are actual cyber related events, right.
- 31:03So you have to be integrated in delivery of that service.
- 31:09And it's not just for us to integrate and, and be be able to
- 31:12deliver that service, but it's also for our clients.
- 31:15They have to think about it the same way, right?
- 31:18Because they can't. You, you have to have all of
- 31:21these pieces together to be able to solve that problem.
- 31:24And it's very difficult when when you know you're in that
- 31:27boat where you know you, you, your data is encrypted.
- 31:31Yeah, guys, you one thing I want to talk to you about while, you
- 31:34know, I don't want to shift completely away from this
- 31:36technology conversation so exciting, but you manage a large
- 31:39organization of cybersecurity professionals.
- 31:43There's a huge skills gap out there and it gets worse every
- 31:47year, right, Even though we're starting to build many more or
- 31:51create many more opportunities for people coming out to college
- 31:54or coming into the industry. However, the gap gets wider and
- 31:58wider between the need and what's available.
- 32:01And so you had some ideas in terms of some of the, I mean,
- 32:07you talked about being from public accounting firm and that
- 32:10being a a great opportunity for folks to kind of learn the base
- 32:15skills and turn into cyber professionals.
- 32:18I was wondering if you could explain why that is?
- 32:20Yeah. You know, I, I, I'm a techie,
- 32:24right? And I believe in engineering and
- 32:27I believe in the bits and bytes of, of everything that that we
- 32:32do. However, over the last 25 years
- 32:35of, of being part of cyber practices and running cyber
- 32:38practices and, and really helping clients stand up there,
- 32:41you know, operations and, and programs.
- 32:45You need, you know, people that can do penetration testing and
- 32:50people that can do cloud engineering and somebody that
- 32:52can do, you know, infrastructure as code and somebody that does
- 32:55CID to CD pipelining and all of those right, They're all
- 32:58required, But there's also a general lack of, you know, kind
- 33:05of lifting and shifting. So one of the things that, you
- 33:09know, I've found very helpful throughout my career, and this
- 33:14wasn't really, this is again, by by accident that that you know,
- 33:18this happened when I joined a public accounting firm.
- 33:22I actually didn't understand what I was doing right
- 33:25holistically. Like I, I joined a cybersecurity
- 33:27practice, but a lot of the work that I actually did wasn't
- 33:31really cyber security. It was really controls work.
- 33:34And that was just the nature of the, the market at that time,
- 33:37right? Sarbanes-Oxley was new.
- 33:39Everybody wanted to talk about Sarbanes-Oxley, right?
- 33:43But if you think about those type of compliance requirement,
- 33:45what, what, what is it talking about?
- 33:47The fundamental very first thing it talks about is access
- 33:50control, right? So you have people that are
- 33:53getting schooled and trained in the basics of access control,
- 33:58basics of program management, basics of change control, right,
- 34:02basics of resiliency like backups and operations and how
- 34:06you're going to make sure that your environment is resilient.
- 34:09So is there a skill gap? Yeah.
- 34:12But there's also people that can shift right and can be skilled
- 34:16up. Not everybody needs to be your,
- 34:19you know, high end engineer in this space.
- 34:24There's a lot of work that needs to be done and it's everything
- 34:28from policy writing to making sure that compliance and
- 34:31governance is in place, right, to making sure that, you know,
- 34:36the programs are being managed appropriately and orchestrated.
- 34:40Cost management is a huge portion of it.
- 34:42Like you, you know, I mean, there's a lot of cost to cyber
- 34:44tools. There's a lot of FDE cost
- 34:47associated with cyber management of cyber operations, right?
- 34:52So management becomes just as important as the the skill set.
- 34:58So I think that there is, there is definitely places you can
- 35:04pull from to holistically build a team, right, and orchestrate
- 35:09this. It's been really successful for
- 35:11me right, to upskill people. It's been really successful for
- 35:16for me to actually invest time in the university systems and
- 35:21actually help them kind of develop the program that we
- 35:25need. Because the biggest issue is not
- 35:28that you're not getting people that have a cybersecurity
- 35:30degree. I mean, most universities now
- 35:32offer a cybersecurity degree. That wasn't a thing 20 years
- 35:35ago, right? There was barely an IT was a
- 35:38thing 20 years ago. So most whatever they're
- 35:43learning in school is better right, from a cyber perspective
- 35:46than it was 20 years ago. However, are they coming in
- 35:52ready, right, ready to jump in? And I think that there's a gap
- 35:58there. So right now my work with some
- 36:03of the universities that I recruit at is trying to get
- 36:07people more ready for the actual work that needs to happen.
- 36:10And the, you know, the actual work is around the, the 10
- 36:13things that you Jeff talked about at the beginning, right?
- 36:16It is around application security, it's around secure
- 36:18cloud, it's around detect and respond, right?
- 36:22It's around resiliency and recovery, right.
- 36:25But are they touching this at a, at a topical level where they
- 36:30just know the the concept or are they getting any practical
- 36:36experience with it? Right?
- 36:38And that's been the biggest challenge.
- 36:40The other thing that goes alongside with, and this might
- 36:44be a little deviation from your question, but it's it's skill
- 36:47set related, the shortage in the market then, you know, you, you
- 36:52get people to move around. But cybersecurity has always
- 36:56been an apprenticeship, OK, It's always been an apprenticeship.
- 37:00It's not a, a skill that is just kind of like learned off of
- 37:07books. Like you work with a lot of
- 37:08people. I've learned a lot of stuff from
- 37:10other people and there's a lot of repeat work that you do over
- 37:15and over and over again, and it gets better every time you do it
- 37:19right. But we don't have people that
- 37:24are sticking around long term to be able to cultivate that
- 37:28apprenticeship models anymore the way that it used to be.
- 37:32So if we get 2 years here and we've got another year here and
- 37:35two years over there, it looks like you've got good experience
- 37:39at very large, reputable firms and you were part of, you know,
- 37:42their, their cyber team. But if you took that person as
- 37:46an individual and you said, OK, let's look at your own personal
- 37:49depth on something right, related to these topics, I find
- 37:56it sometimes lacking. And I think that that's the
- 37:58shift that that needs to be made is that we've got to bring back
- 38:02the apprenticeship model a bit more.
- 38:05We've seen that apprenticeship model like if you, if you look
- 38:08at some of the other countries that are ahead of us in, in tech
- 38:12development and they're moving faster than we are, everywhere
- 38:16you look, the apprenticeship model is intact.
- 38:20So that's what my, I guess soapbox is that I got I, I
- 38:27really, I really struggle with that one.
- 38:31Yeah. But I mean that's a a big part
- 38:33of you know, developing people. It's not only the long term
- 38:40benefit of two through organizations that person is
- 38:43going to really appreciate and start to build their career.
- 38:48And I think we have this concept of at RSM of the boomerang
- 38:52people. So it's like people who go out
- 38:55into industry work 3 or 4 years to come back now they've got
- 38:59some new skills and experiences. But I do agree with you, the one
- 39:03year, 2 year, it's kind of like go somewhere time start to get
- 39:06rough. If you stick it out, that's
- 39:09where you really build your metal is going through the hard
- 39:12times. And I think that's a life skill,
- 39:14right? It's you learn more from the
- 39:16hard times than from the easy times.
- 39:17You guys have been doing the identity podcast for since 2019,
- 39:22but you've been doing identity work a lot, way longer, right?
- 39:25And I, I bet that even in the last two or three days, you've
- 39:29probably learned a thing or two that's new, right?
- 39:33And it's always evolving and you're probably going to go
- 39:35teach that to somebody, whatever you've learned.
- 39:37And that's what it's all about, right?
- 39:39So keeping teams together and I think building that
- 39:43apprenticeship model, whether it's a consulting business or
- 39:47whether it's a, you know, you're, you're in the industry
- 39:50and you know, you're kind of running your own operations,
- 39:54it's required either way, so. Yeah.
- 39:57I mean, one thing I did want to kind of pull out of that
- 40:00conversation was that, you know, it's, it's kind of the working
- 40:04with the frameworks, understanding the frameworks and
- 40:06the access controls. So the access control or I'm
- 40:09sorry, the frameworks are designed to help you meet the
- 40:12access controls, right. So it's going in and taking a
- 40:15NIST cybersecurity framework. Questionnaire and kind of like
- 40:21working through that. And I think you you mentioned it
- 40:23gets better the more times people end up doing it, they
- 40:26understand it more. Now when they go to a position
- 40:30where they're applying that framework and building a program
- 40:33around that framework, those pieces are really coming
- 40:37together. I think it has additional
- 40:40benefits as well, right? A lot of cyber stuff still gets
- 40:47pushed down because of, you know, compliance requirements,
- 40:51right, or governance needs and things like that.
- 40:54So some of that actually helps you work out, hey, you know,
- 40:59here's what the operational things are, right?
- 41:03Here's the tactical things I've got to do, but why am I doing
- 41:06some of these things, right? And if you understand the, the,
- 41:12the control side of it, you understand the auditable side of
- 41:16it, right, versus the actual, the work that needs to be done,
- 41:22I think you can be a better consultant, you can be a better
- 41:26internal specialist because you understand both sides of the
- 41:30house, right? I don't think I had appreciation
- 41:33of that till much later in my career.
- 41:37I did not like doing the the control work personally.
- 41:41I was like, I'm a cyber professional, right?
- 41:43I can architect and not work for you, right?
- 41:45And do a pen test for you. Why am I doing this other stuff?
- 41:50But you realize over a period of time that you still have to at
- 41:54some point justify those things, right?
- 41:58You still have to be compliant with certain regulations and so
- 42:01forth. And by understanding the
- 42:04infrastructure side of it, you know what that difficulty is,
- 42:07You come up with newer ways or better ways to solve for the
- 42:10compliance challenges you have because now you understand both
- 42:14sides of the world, right? So you bringing those two things
- 42:17together, it's, it's really hard for people because you know, the
- 42:21compliance is boring. It's really boring, right?
- 42:24But it drives a lot of like budgets for security, right, for
- 42:30organization, even for identity, like a lot of big companies,
- 42:35they, they do what they do because there are compliance
- 42:38requirements that they need to fund.
- 42:39Especially in certain industries.
- 42:41I mean, that is so that that was my background was I was in
- 42:44identity doing a lot of engineering program management,
- 42:48but in the manufacturing industry where it wasn't as
- 42:51heavily regulated, especially working on a lot of CIA and
- 42:55stuff. I ended up in the financial
- 42:57services industry doing internal as well as banking and and the
- 43:05loan operations. What I found out, especially on
- 43:08the workforce side of the House was the regulatory framework or
- 43:14regulatory oversight, which led to all the frameworks and having
- 43:17the GRC controls in place tested on a frequent basis and making
- 43:23sure it's a lot more rigid and demanding.
- 43:28And if you don't take the time to understand that and I had to
- 43:31kind of learn trial by fire, if you will, but I mean that was
- 43:36it's foundational I think for identity as you move up into
- 43:42more advanced leadership roles. And it, it's only going to get
- 43:45complicated with hybrid cloud environments, right?
- 43:48Because what is inherent in the cloud environment that gives you
- 43:53those controls, right? What is it that you need to
- 43:56build on top of that? Because just by putting your
- 43:58stuff in in the cloud, you're, you're not, it's, it's still
- 44:03your risk, right? It's still your data, it's still
- 44:07your problem, right? Ultimately.
- 44:09So sometimes I find it naive for people to say, OK, well, yeah,
- 44:15what was in Azure? And Azure's giving me these
- 44:18control points, right? What was it configured for that,
- 44:21right? If it's not configured for that,
- 44:23then you're you're not going to get those control points and the
- 44:27auditor will come and and we'll find you weaken those, right.
- 44:30We'll talk a little bit more about AI, but I, I kind of feel
- 44:34like this is 1 area where if we put AI in charge of making
- 44:39decisions about our access, we may have a harder time tracing
- 44:43it back to, OK, you know, was the right decision made, was the
- 44:48right information provided in order for that decision to be
- 44:51made. But I don't want to divert us
- 44:54into the. I didn't want to add 1 one thing
- 44:57real, real quick because I think it's, it's related to what we
- 45:00were just speaking to. One of the things that I've, you
- 45:05know, been really contemplating is so the large companies,
- 45:11right? Generally, there's a lot of
- 45:13conversation around identity at those companies, right?
- 45:17We deal with those clients all the time.
- 45:19You guys deal with them, I deal with them, right.
- 45:22But we have about 30,000 companies that are in the 500
- 45:27million to $5 billion range, right?
- 45:30In the United States. They don't have the resource
- 45:37leverage that that some of these larger companies have.
- 45:40They don't have the budgets, right?
- 45:42They're still contending with the same proliferation, right?
- 45:47They, they have scaling issues, They're still running hybrid
- 45:51environments in most cases. They're still kind of on prime
- 45:54and then they've got some stuff in the cloud.
- 45:56It's not very cohesive, right? They still need to be compliant
- 46:02with, with different requirements, right?
- 46:05So you kind of think about that demographic and I think that
- 46:11we've seen over the course of last so predominantly in the
- 46:15last five years that the attack vectors have shifted from large
- 46:19corporations right to some of these middle market companies or
- 46:23upper middle market companies, right?
- 46:25And it's because of that reason, it's because hackers are
- 46:28generally lazy, right? They're going to go after what's
- 46:31what's easier. And I think within the identity
- 46:34space and generally within broadly in the cybersecurity
- 46:38space, you can't functionally deal with those companies the
- 46:45same way that as the larger companies are because they don't
- 46:48have big programs that they that you can tap into.
- 46:52They don't have 10 resources to, to go pull on, right?
- 46:57They might have a total of five, they might have a total of 2
- 47:01cyber professionals that are in that organization, right?
- 47:04But they're still rotating through, you know, $2 billion.
- 47:09So there are, they need a lot, a lot of help as well.
- 47:12And you know, I think there's going to be some changes that,
- 47:15that are going to be required on how identities are administered,
- 47:18built, managed, operated for that demographic of client.
- 47:23And we've been, we've been thinking about that a lot in RSM
- 47:26on how we can make that mechanical and mechanise that
- 47:31holistically for those that demographic of client.
- 47:34But that's, that's huge. That's where most of the attacks
- 47:38are right now, and that's. Getting scanned just as much as
- 47:42the big companies. And it's kind of like the point
- 47:45that you were like, I was thinking like a safari example.
- 47:48The lion scans the herd and looks for what the weakest, the
- 47:53youngest, whatever, the easiest target.
- 47:57And so if we're scanning everybody and somebody's under
- 48:00invested and has some weakness like that's the target.
- 48:05So I thought I'd I'd mention that a little bit because it's
- 48:08been, it's been on my mind lately.
- 48:11AI is on the top of everyone's mind right now.
- 48:13I think I'd like to do a little bit of a lightning round, maybe
- 48:16an identity or security Rorschach test for you.
- 48:19So I'm going to throw out some terms and just tell me what
- 48:22comes to mind when you hear the term zero trust.
- 48:31I don't think there's anything else.
- 48:32Zero trust. I think it's a great concept
- 48:36like, hey, I don't trust anybody.
- 48:38OK? So you have to prove to me every
- 48:42single time that you're going to get access to a resource that
- 48:44you know you are who you are and you are connecting from where
- 48:48you're connecting. Otherwise, no.
- 48:51But reality is that it's, it's not been implemented at at an
- 48:58appropriate level and it is extremely cumbersome to manage.
- 49:04It requires a lot of manual intervention.
- 49:08So I feel it's more, you know, I'm not going to throw it as
- 49:15that it's not a good concept. It's a great concept, but it's
- 49:18hard to implement. It's really, really hard to
- 49:20implement. Real world execution is is the
- 49:23trick, right? Because it's not just why I
- 49:25bought it in a zero trust product.
- 49:27Now I'm zero trust. It's it's a combination of
- 49:29things. And there's a lot of, you know,
- 49:31product conversation around it, right?
- 49:33Well, you get this product and you get that in and you know
- 49:36it's going to solve the world's problems, right?
- 49:38But it's about how it's implemented.
- 49:41It's about how it's used. It's also very important.
- 49:44The one thing that I find missing in zero trust
- 49:47conversation is the, the business acumen within that
- 49:53conversation. There's no two businesses are
- 49:55alike, right? So what this business needs is
- 49:59very different than what this business needs, right?
- 50:01And the way that they access things is very different than
- 50:04the way that they access things, right?
- 50:06And the frequency of the, the the access is very different
- 50:09than the frequency of the access.
- 50:11So I think that it has to be business centric.
- 50:16Does it work? And I don't think that you need
- 50:19to have zero trust deployed everywhere.
- 50:21I think you need to know what you're trying to protect in the
- 50:241st place and then define, you know, your zero trust
- 50:28architecture around that. A lot of companies just think,
- 50:32OK, well, that's by default. That's what we're going to go
- 50:34do. It's a very, very costly
- 50:37proposition to get that through and manage it.
- 50:41No, I wanted to throw one thing into zero trust conversation.
- 50:44I'm sure you've heard this your entire career of doing
- 50:49consulting in the cyberspace, which is you talk to a client
- 50:54and they'll say, well, only people who are plugged into a
- 50:57network slot can access this. They can get it.
- 51:01No password or no MSA. It's like, so as a consultant,
- 51:06you just nod your head. It's like, yes, that is better
- 51:09than if the outside Internet could come in.
- 51:11No, MFAI grant you that. But if you're asking me to say
- 51:15that's OK, I'm not going to or the the example we see all the
- 51:20time is, but there's only seven people in the domain
- 51:23administrators and we know them all, so it's OK.
- 51:26It's like if you're asking me to tell you whether or not that's
- 51:30OK, the answer is no, it's not OK.
- 51:33You can't be. Familiarity isn't security.
- 51:36Exactly, that's spot on. So you know, I feel like that's
- 51:40a important part of 0 trust. Like the implementation of it is
- 51:44like, OK, you may not get 10 out of 10, but let's not just like
- 51:52because we, you know, getting from 9 out of 10 to 10 out of 10
- 51:55is just so difficult. We're just not going to do it
- 51:58fine. 9 out of 10, not ten out of 10.
- 52:02No, I, I agree. I I do though, think that the
- 52:06zero trust conversation should be uncoupled from least
- 52:09privilege. They're two different things,
- 52:12right? A lot of times people would just
- 52:14kind of combine them together. It's like, well it's least
- 52:16privilege. OK, Least privilege should be by
- 52:19by DNA right? That do you need 7 domain admins
- 52:25or did you need like 3 in the 1st place?
- 52:28Does their job actually require them?
- 52:31But what if? What if?
- 52:33What if that? Then that's how that circle
- 52:35expands. Exactly.
- 52:37Well, I think. There's also even vendors in
- 52:40this technology, vendors in the space that will actually
- 52:43encourage organizations to grant people access that they don't
- 52:48need by saying, oh, this role is 80% of the people who are in the
- 52:54accounting department have access to this application.
- 52:57So why don't I just give it to 100.
- 52:59It's going to be simpler to manage.
- 53:00There is a benefit to simpler to manage this. 20% of people don't
- 53:05need the access. By definition of what least
- 53:08privilege is, they should not have the access.
- 53:10So I don't know, maybe I'm just fighting over principle, but I
- 53:15think that's I think that's what it comes down to.
- 53:18A lot of times it's like, hey, there's just so much to manage
- 53:21that you have that these trade-offs to say.
- 53:25All right, well, some, you know, bundling this into roles and
- 53:27maybe people get more access than they need becomes more
- 53:31secure become because it makes it more manageable.
- 53:35I mean, you always have to hedge risk, right?
- 53:37This that's that's basically the bottom line is that you have to,
- 53:41you may have to make smart choices based off of the cards
- 53:44that that are in your hand, right, But you also have to
- 53:49learn from what good looks like, right, and what best looks like
- 53:54and try to achieve that at the lowest cost point that you that
- 53:57you can. That's the name of the game, to
- 53:59be honest. All right, next one pass
- 54:02password less. What do you think of?
- 54:07That excites me password less. Yes, I mean who, who, why, why,
- 54:13why are we remembering passwords like it, you know, 2025?
- 54:17I wanna have 48 different passwords for things said nobody
- 54:20ever. It's like it's, it's just the,
- 54:22it's the oldest thing that we've had, right?
- 54:26This password less Yes, all the way.
- 54:29What do you think stops or maybe slows organizations from
- 54:33adopting it 'cause this is a a standard that the Fight Alliance
- 54:35has, has really helped kind of put forward over the last couple
- 54:38years and it's there, it works, people are using it.
- 54:42What is the what is the driver that a CSO needs to say is like,
- 54:46we're going to do this? I think Cecil's are pushing.
- 54:50I've, I've had a lot of conversations with CSO's where
- 54:54they're driving that it's, it's getting comfortable with the
- 54:57technology, right, that you're employing.
- 55:00It's getting comfortable, it gets getting the the board
- 55:03comfortable. It's getting the executive
- 55:05management comfortable. It's getting the regulators
- 55:08comfortable because how are you going to audit that, right, in a
- 55:14regulated environment? So if if you don't have the
- 55:17standards for it today, you're going to create one, right?
- 55:22So it's it's all of those things, right?
- 55:24And people get gun shy because they're like, OK, well, it's
- 55:28new. Well, I don't want to be
- 55:30bleeding edge, but you know, and it's not, this is not a bleeding
- 55:33edge concept. I mean, it's been around for a
- 55:35while, but I think the adoption of it is really getting people
- 55:44comfortable with the idea that they don't, they don't need to
- 55:46know their password, right? And how they're going to
- 55:50mechanize their processes are completely different, right?
- 55:53It's very much a possession based authentication scheme and
- 55:57not everybody has something that they're comfortable using for
- 56:00possession based. And there are challenges, right
- 56:02field services and other types like, you know, not No2 business
- 56:05or alike. It's it's easy where you know,
- 56:07if you're connected to the Internet all the time and you're
- 56:10connected to a device all the time, OK, great.
- 56:12But you know, there's a lot of business.
- 56:14It's the edge cases, and I think that's the excuse that people
- 56:17give the most on why it won't work here.
- 56:20It's that legacy system or the field engineer.
- 56:25But I say then carve those out, do password lists everywhere you
- 56:29can, and do some other mechanism for the edge case.
- 56:35I agree. I mean, I I that one excites me.
- 56:38Yeah, like I can't get rid of. So your team password list, I'm
- 56:42with you on that. One I'm I'm definitely team
- 56:44password. List, how about I'm going to
- 56:46call an audible here because I had a couple of different ones
- 56:48who were kind of picked through, but you mentioned blockchain
- 56:50earlier. So when it comes to blockchain
- 56:53and decentralized identity, what it comes to mind?
- 57:01You could do a full podcast. On that and we have in.
- 57:03My Bitcoin wallet, What's it doing today?
- 57:06Yeah. Do you know anybody who's using
- 57:10it today out of all your clients and people that you're working
- 57:12with? I do not.
- 57:13In fact, I, I would say there's a lot of innovation that is
- 57:17coming with blockchain, but it hasn't moved as fast as
- 57:23everybody thought it was going to move.
- 57:25At least that's my impression. OK.
- 57:27I, I, I won't speak for companies that are actively
- 57:32doing building tools technology on, on blockchain, right?
- 57:38But I'm a cyber professional and I've, I've evaluated based off
- 57:42of the number of requests that, that you know, are coming to us
- 57:46to say, hey, we're implementing this new technology.
- 57:49I don't know if this is going to work for us.
- 57:51Can you come in and test it out? So far there have been zero
- 57:55those requests, right? So it's, you know, it's not like
- 57:58there's a ton of them. There are some and there's some
- 58:03some really, really creative ones that you go into like, oh,
- 58:05shoosh, this is going to, this is tough and it's hard both from
- 58:11a, it is, it is well orchestrated from a security
- 58:14perspective, right. But then in, in general, I think
- 58:21your, your question is more identity and distribution of
- 58:24that. It's, it's very hard in a, in an
- 58:29environment where you know, you don't have you, you have
- 58:32obscurity, like how are you going to regulate that?
- 58:36There's this trouble already in regulating blockchain right now
- 58:39where you're going to go and, and say a public, public company
- 58:43that is a SEC registered that that is going to come and deal
- 58:47with identity through obscurity and you can't really manage that
- 58:52appropriately. I think it's a really tough sell
- 58:55right now. I think it's a great concept,
- 58:59but I think blockchain and crypto in general has to kind of
- 59:03flush itself out for the masses, for the masses.
- 59:06Yeah, I feel the same because I think like it's the solution
- 59:08that's been out there now for a while, but I don't know anybody
- 59:11who's using it not in the in what I'll call the real world,
- 59:13right? I'm sure there are some
- 59:16excellent use cases for it. When it comes to decentralized
- 59:18identity, I think we have to figure out, OK, well, who's
- 59:22blockchain, who's running that blockchain and how are we making
- 59:25that interoperable with others? And do you trust the blockchain
- 59:28that it's on? I mean, at any given point, half
- 59:31the population is for or against government.
- 59:33There's healthcare, there's education, there's finance, and
- 59:36then you've got social media networks.
- 59:39You know, I, I think it's a really interesting, almost like
- 59:41a social experiment. It's OK.
- 59:42Well, when does this come? Because I've been hearing about
- 59:46it now for, I don't know, almost a decade I feel like.
- 59:48But I've yet to see a I'll call a normal company adopt
- 59:54decentralized identity as part of their identity apparatus.
- 59:58I I haven't seen much of that either, so.
- 1:00:01I think the interesting thing about blockchain is this
- 1:00:05uneditable Ledger idea. I don't know the exact use case
- 1:00:10that it's going to be used for from an identity perspective,
- 1:00:13but I can tell you this where at Gartner I am it's not being
- 1:00:16talked about. So it there's probably somebody
- 1:00:19listening to this podcast right now like you dummies, you this
- 1:00:24is the this is the future. Yeah, they're probably lighting
- 1:00:27up right now, but. I mean, I, I think the the fact
- 1:00:31is not like blockchain as a technology, it's fantastic.
- 1:00:34OK, So this is not a dig on blockchain in itself.
- 1:00:38Is your question is, is it being used today?
- 1:00:42I don't see it being used. Are there solutions out there?
- 1:00:45Yeah. Are they implemented solutions
- 1:00:48where they're working? No.
- 1:00:49And just with any technology, it comes with its risks.
- 1:00:53You got to still figure out how you're going to make it
- 1:00:55resilient, right? How are you going to test it?
- 1:00:57How are you going to make it auditably compliant, right.
- 1:01:00All of those questions still have to be be answered.
- 1:01:02So I think there's work to be done there.
- 1:01:06OK. Last one we kind of touched on
- 1:01:08earlier, but AI, where do you see AI taking us in 2025?
- 1:01:12Let's just do kind of predictions.
- 1:01:15It's it's January when people listen to this.
- 1:01:17Where do you see AI taking both cybersecurity and identity?
- 1:01:21And maybe there's any linkage between the two?
- 1:01:24No, I, I think that wherever we're going to go, it's going to
- 1:01:29be much, much better. I am really positive on on AI
- 1:01:36simple things, right, security operations, there's so much
- 1:01:40potential to automate things, right?
- 1:01:44I think that there are certain cases that I personally believe
- 1:01:49again, it's my belief system. So take it for what it is that
- 1:01:55there is accuracy in decision making for for AI because this
- 1:02:01it doesn't have the emotion. I don't know if you saw this
- 1:02:05report, I might misquote it a little bit, but I think they ran
- 1:02:10some experiment where with doctors and they said, OK,
- 1:02:14doctors, you know, diagnosing a complex problem for for a
- 1:02:19patient and they're, you know, and they are going to do it by
- 1:02:24themselves. They're going to diagnose that
- 1:02:28problem with the assistance of AI and AI will diagnose the
- 1:02:32problem by itself. And I think the AI diagnosed the
- 1:02:36problem 95% of the time or 93% of the time correctly.
- 1:02:43The doctors identified the the problem like 70% of the time, or
- 1:02:49maybe it was 75% of the time. OK.
- 1:02:52And doctors using AI actually reduced their competence in
- 1:02:57their own ability to to, you know.
- 1:03:01Meaning they became more reliant on the AI to make.
- 1:03:04The No, they didn't. They didn't trust the.
- 1:03:06Game they didn't trust the AI, OK.
- 1:03:07So I think it was 65% where where it was.
- 1:03:12And so you take that, OK, we take it with a grain of salt,
- 1:03:17right, Because I don't know what the experiment parameters were
- 1:03:19and all that. But I do think that there are
- 1:03:24ample scenarios within cybersecurity, in the construct
- 1:03:29of cybersecurity in a broad sense where AI can be used to
- 1:03:33automate a lot of those decision making points, OK?
- 1:03:39I've seen that within our practice and our security
- 1:03:41operation centers already in the amount of alerts that we are
- 1:03:47generating now that we can use AI to, to cleanse through what
- 1:03:53false positives are and so forth, right.
- 1:03:57I think workflows will become really, really big in 2025.
- 1:04:02What does that mean? That means in in doing your
- 1:04:06day-to-day activities, right? I'm a consultant, so I do a lot
- 1:04:09of consulting engagements which require writing reports and
- 1:04:13making presentations and, you know, evaluating controls and
- 1:04:19evaluating configurations and things like that.
- 1:04:24There's very, very simplistic ways of, of using AI to evaluate
- 1:04:30those to make the process more efficient and actually increase
- 1:04:34the quality in the in, in that right.
- 1:04:38But you have to what AI is not, it's not a silver bullet, right?
- 1:04:42You still have to, to give it the parameters.
- 1:04:45And I, the thing I think that I don't think this will happen in
- 1:04:502025, but it's very soon after it's going to be the ability for
- 1:04:58AI to use agents on devices and do different things where, you
- 1:05:02know, it can simplify the tasks. And I know people are, are
- 1:05:09afraid of that, right? That if, if you've got AAI agent
- 1:05:14running on your laptop and it's monitoring for two months of
- 1:05:17what activity you do and it's kind of figures out, here's the
- 1:05:20patterns, here's what you do, e-mail comes in, you respond to
- 1:05:23it this way and then you go do this task, right?
- 1:05:27If it can compress that and predict that.
- 1:05:29Just to you, it could be you. Right.
- 1:05:32But then people take that immediately and say, OK, well,
- 1:05:35that means I'm out of a job. OK, well, no, it's it's not
- 1:05:43going to happen that way, right? You just have to stay abreast of
- 1:05:47it. But at one point we used to have
- 1:05:49a Ledger, right? We used to take all the, this
- 1:05:52was the accounting spreadsheet. Somebody would like debit some
- 1:05:54credits and write it down. And then spreadsheets came in,
- 1:05:57right? And you don't see people walking
- 1:05:59around with a register underneath their arm, right?
- 1:06:02That has all that information, like it's readily available.
- 1:06:05And then spreadsheets turn into ERPS and you know those like all
- 1:06:08that information is available. Yeah, when's the last time you
- 1:06:10bought an encyclopedica for Canada, right?
- 1:06:13To that point, but are you are, is the accounting professional
- 1:06:18profession done? No, you still need accountants,
- 1:06:22right? So it's, I think that you have
- 1:06:24to separate the technology and what it can provide you from the
- 1:06:29actual, you know, job that you have.
- 1:06:32Your job is going to evolve. The people that are going to
- 1:06:34lose their jobs are the ones that don't keep abreast of it,
- 1:06:37right? You got to make sure that you're
- 1:06:38abreast of it, you understand it and utilize it for what that is.
- 1:06:42But something that used to take 40 hours can take like, you
- 1:06:45know, 10 minutes to do. Yeah, why not?
- 1:06:49Why wouldn't we do that? Why wouldn't we take that
- 1:06:52efficiency, Right? Why wouldn't a business take
- 1:06:54that efficiency? Absolutely we would.
- 1:06:57Yeah, I think that there's a lot of thinking that the upcoming
- 1:07:01generation, they're the ones that are going to lose their
- 1:07:04jobs, say AI, and I think the exact opposite is true.
- 1:07:07They're going to be so much more efficient than our generation
- 1:07:12was because they're going to be able to use technology and have
- 1:07:15technology do all these menial tasks, things we don't think of
- 1:07:19as menial tasks right now, but we do them.
- 1:07:22They take a lot of our time to write reports or analyze
- 1:07:25reports, and they'll just be able to expand the amount that
- 1:07:29they get done putting in less time using the technology so.
- 1:07:35And, and we'll have to completely update the controls
- 1:07:39and the protections and the mechanisms of, of authentication
- 1:07:43that we have as that proliferates.
- 1:07:46Why? Because the bad guys are going
- 1:07:47to have it as well, right? They're going to make their
- 1:07:50workflows just as more efficient, right?
- 1:07:54So it's not just for, hey, if you use it for, for, for the
- 1:07:58good, right? Everything has two sides to it.
- 1:08:02And that comes with risks. That means that the security
- 1:08:05profession of the future, we'll have to account for that to
- 1:08:09understand how how those risks, risks, you know, propagate and
- 1:08:15manifest themselves in our clients environments and how
- 1:08:18we're going to protect against that, right?
- 1:08:20Are their pro, are their programs, you know, ready and
- 1:08:24set. And it's, you know, with any new
- 1:08:27technology when you roll out, you know, it comes with
- 1:08:30learning. A lot of companies are
- 1:08:32experimenting with this, right? And there's so many, some
- 1:08:36companies have the stance of saying, OK, their acceptable use
- 1:08:39policy is that that should not use AI, right, for any work
- 1:08:44purposes. There's others that are like,
- 1:08:46OK, well, we're going to segment this portion off.
- 1:08:48That's where we're going to do it, right?
- 1:08:50And there's others that are like absolutely 100% we're going all
- 1:08:53that, right? And if the all insurance don't,
- 1:08:59I mean, there's a risk, right with AI like you know, what if
- 1:09:04it's not secure enough, what if our crown jewels data goes into
- 1:09:08our AI model and somehow it's. I mean, there's a lot of
- 1:09:12acceptable use conversations around that.
- 1:09:14If that doesn't happen, though, they're going to leave their
- 1:09:16competitors in the dust. I mean, they're going to get so
- 1:09:18much more done. The competitors could go out of
- 1:09:21business if they don't. I think you'll see this
- 1:09:24happening over the next few years where companies will cease
- 1:09:28to exist because they didn't. They didn't transform.
- 1:09:30That will transform themselves. And I think that that's going to
- 1:09:33be very, very prominent in the cyberspace because we started
- 1:09:38this conversation about skills and we talked about gap as well
- 1:09:44of people lack of lack of talent that's available, right?
- 1:09:49Well, the solution to the talent problem is twofold, right?
- 1:09:531 is OK, Well, upskill other people, train more people, get
- 1:09:57more people interested in cybersecurity, right?
- 1:10:00Like I'm, I've got a 17 year old daughter.
- 1:10:03I'm really passionate about, you know, young girls being in the
- 1:10:06cyber field. I think it's a hugely rewarding
- 1:10:08field. I mean, it's three of us here,
- 1:10:10right? I mean, career wise it's been
- 1:10:12it's been fantastic. This is.
- 1:10:13Work. This is what I always think.
- 1:10:15Feel like this is our job? And this is, I mean, I love it.
- 1:10:19So other people should have that, you know, satisfaction in
- 1:10:23life that, you know, you can, you can do that something that's
- 1:10:26that's going to, you know, take you somewhere and you're going
- 1:10:29to enjoy it. But, you know, we nearly don't
- 1:10:32have enough, you know, women joining the cybersecurity
- 1:10:36professional. I mean, it's better than what it
- 1:10:38was, but it's not anywhere close to what it needs to be.
- 1:10:42And I find that every time that I have, you know, women in my
- 1:10:46team, the perspective is different.
- 1:10:48And it's, it's so much, you know, there's diversity of
- 1:10:52thought there, right? That that allows you to be be a
- 1:10:55little bit richer. But the point on this was the
- 1:10:58skill gap is either you, you train people up, right?
- 1:11:02And you add more, or you solve it by technology by taking out
- 1:11:08the manual work, right? And you transform that with
- 1:11:11tech. And that's, that's the work.
- 1:11:15And if that's the work, now, if you look at everybody, because
- 1:11:20they're all short staffed, if that's the work, well, AI is the
- 1:11:24one that's going to help you solve it.
- 1:11:26But you, you, you also mentioned we, the, the risk portion of it
- 1:11:31is that you can't have publicly available models, right?
- 1:11:35You're not feeding all the like, you know, corporations have to
- 1:11:38be very careful that they're most organizations in the future
- 1:11:42will have their own large language models, right, That
- 1:11:45that are supportive for, for their own needs, so that their
- 1:11:48their data, their, their stuff is in their own.
- 1:11:51Their data center and then eventually it will all be a
- 1:11:55software as a service, right? And then you will still need
- 1:11:58identity around all of that to manage that.
- 1:12:00So identity will stay at the center I think for for a good
- 1:12:04bit of time. So.
- 1:12:06That was quite the lightning round, Jeff.
- 1:12:07No kidding, right? Well, let's go ahead and and
- 1:12:11let's let's shift gears a little bit.
- 1:12:12I want to talk some music because I know that you're into
- 1:12:15music. We've traded some stories around
- 1:12:17it. Tell me about your inspirations,
- 1:12:21the music you create, your process.
- 1:12:23Are you available to edit podcasts?
- 1:12:25Tell me all that kind of stuff. I I will I will gladly lend a
- 1:12:29hand in editing a podcast, probably do a good job.
- 1:12:34What's your inspiration when it comes to making music?
- 1:12:37You know, it's, it comes from a lot of different places It comes
- 1:12:41from it generally comes from life, right?
- 1:12:46But it comes from sad times, it comes from happy times, it comes
- 1:12:50from fun times, it comes from stress times.
- 1:12:57And it's I've I've I've noticed that the inspiration arrives
- 1:13:02weirdly. It's not like I'm actively
- 1:13:06sitting down to create something.
- 1:13:07In fact, most times I'll actively sit down and create
- 1:13:10something, it doesn't happen. You're trying to force the
- 1:13:13creativity. But then I'd be on a plane, you
- 1:13:16know, going from Houston to Chicago and, you know, something
- 1:13:19pops in my mind and, you know, then I then I need to do
- 1:13:22something about it, right? So I'll, I'll sketch out ideas
- 1:13:26when whenever that happens. So, but yeah, I've been at it
- 1:13:31for about 20, five years. I think mostly electronic music
- 1:13:38kind of it's a good, you know, way to blow off steam.
- 1:13:43There's a lot of learning in that that space as well.
- 1:13:47I find, you know, the intricacies of chord structures
- 1:13:51and, you know, different genres of music and their intersection
- 1:13:56really, really fascinating. So there's a lot of learning
- 1:13:59there. I'm I'm a geek when it comes to
- 1:14:02audio production. We were learning about our about
- 1:14:05our rack deck 4 it's. Got my, my new Mac so yeah,
- 1:14:09I've, I've been like, I've revved it up to, to make sure
- 1:14:13that it's going to work. But yeah, I've got a full
- 1:14:16recording studio. You know, I'll do it for myself.
- 1:14:20I'll, I'll have friends come in and you know, they, they want to
- 1:14:22record a song or or two, I'll do it.
- 1:14:25Got about 120,000 people following me on Facebook so.
- 1:14:31Maybe we'll get we'll call a couple more thousand maybe after
- 1:14:33listening that's. That's been, that's been fun,
- 1:14:37but you know, it's, I think for me having passions outside of
- 1:14:45your, your work. It's not like I don't love my
- 1:14:46job. I love my job, but you have
- 1:14:50three parts to you. It's the, the piece that you do
- 1:14:54for yourself, the piece that you do for your family and the piece
- 1:14:57that you do for your work, right?
- 1:14:59And it's very hard to juggle, but I've noticed that anytime
- 1:15:06the cup is empty in one of those three, right?
- 1:15:10Life is not stable and you need to do a good job at work and you
- 1:15:16need to make sure that you're, you know, you're, you're, you're
- 1:15:19creating something valuable. And just like I started this
- 1:15:23conversation, you have to continue to invest in yourself
- 1:15:26because it's not really who you're working for or what
- 1:15:29you're doing, but it's really what are you getting back out of
- 1:15:33it personally, The family is, is, is head and shoulders above
- 1:15:39all the rest. And then you know your personal
- 1:15:41things and it could be anything, right?
- 1:15:43Your music or you like travelling or whatever that is.
- 1:15:46A podcast. Podcast, whatever that is,
- 1:15:48right? You got to have those three
- 1:15:50things in check all the times. It's that balance, right?
- 1:15:54I think what you're looking for in, you know, the the great
- 1:15:57warrior poet Thanos once said balance in all things, and then
- 1:16:01he snapped and half the universe disappeared.
- 1:16:04He was a badass though I think. It's probably a good spot where
- 1:16:08we can leave it. This has been a really good
- 1:16:09conversation. I'm really excited for this
- 1:16:11series that we're going to put together throughout the year.
- 1:16:14And I think this is kind of a great starter, right intro.
- 1:16:17It's always, I always enjoy listening to you and hearing
- 1:16:20your thoughts and perspective on things.
- 1:16:22You know, we're always kind of synthesizing data that we get
- 1:16:25from our different sources. And I think this is going to be
- 1:16:28a fun run that we're going to have here.
- 1:16:29So and, and thank you for the support for the pockets that
- 1:16:32you've shown over the last couple years.
- 1:16:33I again, you know, I know you all are passionate about it and
- 1:16:38we are passionate with you about it because I, I think it, it's
- 1:16:43such a good service to the community, the identity
- 1:16:46community and then broadly to the, the cybersecurity
- 1:16:49community, such a good resource for people to go and listen to.
- 1:16:54And you know, it's, it's easy to listen to, right?
- 1:16:59And we try. Yeah, a lot of people have
- 1:17:01identified with those problems and and you know, I think they
- 1:17:04could probably find some solutions through through this
- 1:17:07or or at least a a different thought process than than what
- 1:17:11they've had. But I think the series that
- 1:17:13we've talked about and just generally talking about how the
- 1:17:17intersection of cybersecurity identity happened and how,
- 1:17:21whether it's risk governance, engineering, you know, all these
- 1:17:24concepts, resilience, how they interplay.
- 1:17:28I think it's going to be really fun here for you all to to
- 1:17:32dissect that and I'm happy to support it.
- 1:17:35Well, this is what we do for fun, Jim.
- 1:17:36Our day job is identity consulting.
- 1:17:39I think we've done a good job with the podcast, people not
- 1:17:40realizing that we actually have day jobs.
- 1:17:43Well, I always say, people say, oh, Jim, you've, you work really
- 1:17:47hard. I'm like, well, it's not quite
- 1:17:49like going into a coal mine or something, right?
- 1:17:52It's. Oh, we got to pump that up.
- 1:17:53Like, yeah, it is. It's terrible.
- 1:17:55It is like my. Back all right.
- 1:17:59Let's go ahead and leave it there for this week.
- 1:18:00Thank you so much, Ghazi, for joining us.
- 1:18:02I'm going to have a link in our show notes to your LinkedIn
- 1:18:05profile for people to reach out. Maybe if I can convince you to
- 1:18:07get your Facebook link for the music stuff so people could
- 1:18:09check that out as well. It's it's interesting.
- 1:18:11We have such a diverse population of people, not only
- 1:18:13in identity, but in cybersecurity.
- 1:18:15A lot of musicians we've actually had on the show and,
- 1:18:18and, and things like that. So it's, it's very cool.
- 1:18:21We'll leave it there. We're on the web,
- 1:18:23idacpodcast.com. If you're watching this on
- 1:18:26YouTube, thank you. Like and subscribe.
- 1:18:27If you're not watching it on YouTube, check it out.
- 1:18:29idacpodcast.tv. Connect with any of us on
- 1:18:32LinkedIn. We're always happy to have
- 1:18:33conversations with folks and, and just kind of engage that
- 1:18:36way. And yeah, so we'll leave it
- 1:18:38there. Thanks everyone for watching and
- 1:18:39or listening and we'll talk with you all in the next one.
- 1:18:43Thank you all. You've been listening to
- 1:18:47Identity at the Center. We hope you've enjoyed the show.
- 1:18:51Make sure to like, rate and review, and we'll be back soon.
- 1:18:56But in the meantime, hit the website at
- 1:18:58identity@thecenter.com. See you next time on Identity at
- 1:19:04the Center.