Latest / The Inspired Stories Podcast / Copper at the Core: How Jim Wargo and Electric Materials Supply the Building Blocks of Modern Technology | Manufacturing Series
Transcript
- 0:04Welcome to another edition of the Inspired Stories podcast,
- 0:08where leaders share their experiences so we can learn from
- 0:11their successes and be inspired by how they've overcome
- 0:14adversity. My name is Anthony Kotaspodi and
- 0:17today's guest is Jim Margo. Jim is a sales representative at
- 0:21the Electric Materials Company, founded in 1915.
- 0:25They are a leading manufacturer of copper forgings, castings and
- 0:29high quality electrical components for industries like
- 0:32transportation, oil and gas, defense and power generation.
- 0:37They operate out of a massive 420,000 square foot facility
- 0:42offering custom engineered products and a fast 24/7 repair
- 0:47service. Their mission reflects the motto
- 0:51right the first time, on time, every time.
- 0:55Now Jim has been a part of electric Material sales team
- 0:58helping connect clients with reliable solutions.
- 1:01He also has prior experience as the GM at the Lawrence Park
- 1:05Diner in Lawrence Park, PA and was the head wine maker for a
- 1:10local winery. Throughout his career, Jim has
- 1:13shown strong dedication to top quality service, whether it's
- 1:17supplying industrial components or running a restaurant.
- 1:21Now before we get into all that good stuff, today's episode is
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- 1:53All right, back to our guest today, the inside sales Rep at
- 1:57The Electric Materials Company, Jim Wargo.
- 1:59I appreciate you making the time to Share your story today.
- 2:02I appreciate the time with you, Anthony, and thank you for
- 2:04reaching out and hopefully we can answer some questions here
- 2:08and inspire people and just tell them what we're about.
- 2:12All right, let's roll up our sleeves and do all that.
- 2:14So before we get into talking about your role at the Electric
- 2:18Materials Company, tell us a little bit about your time at
- 2:22the diner. What made this place special and
- 2:26what was your role there? Well, growing up, I grew up in a
- 2:29town called Northeast, which is where Electric Materials is.
- 2:32The Lawrence Park Diner always had this aura around it.
- 2:36It was built for the GE facility that was in Erie, PA.
- 2:40It's still there. It's now Wabtec, but it was
- 2:42built for GE. They were running 3 shifts,
- 2:45seven days a week. It was huge.
- 2:48And they're celebrating 75 years.
- 2:50Last year, they're under 76. So this little diner was brought
- 2:53in and it's on the National Historical Registry.
- 2:57And it was always, as a child, you remember the food there, You
- 3:02know, I remember the Greek sauce.
- 3:03The Greek sauce was amazing as a kid.
- 3:06So it worked out that my best friend, she bought the diner and
- 3:12I was kind of in between another job as a wine maker and she
- 3:16asked me to help out one or two days.
- 3:18So I did. All of a sudden, that turned
- 3:19into six days a week. So I left the winery and started
- 3:23working with her full time. So between the two of us, we
- 3:27just nailed it. She's an amazing woman.
- 3:30Don Van Skoder, amazing owner, amazing woman.
- 3:33She has turned that into a top 10% in the world on TripAdvisor.
- 3:39We had visitors from Germany, Jamaica, all over the world.
- 3:43They come just for that place. It's world worldwide known.
- 3:47It really is world known for the Greek sauce, the food.
- 3:51Everything is done right in front of you.
- 3:52There's no back kitchen cooking. That's where all the prep work
- 3:55was that I was in charge of the prep work, kind of managing
- 3:59that. But you have a chef on a 36
- 4:01square inch grill cooking everything for 200 some patrons
- 4:05a day. Wow.
- 4:06Yeah, it is absolutely phenomenal.
- 4:09And what's funny is the diner at Lawrence Park.
- 4:11It's spelled with an OR not an ER like everywhere else, but
- 4:15it's kind of like a northern Pennsylvania thing.
- 4:18And the diner in Lawrence Park was the very first one to spell
- 4:22it with an O because it was a spelling error.
- 4:24They were opening, they were opening up 76 years ago.
- 4:30And they ran an ad in the paper and said, come experience the
- 4:33Lawrence Park diner. And they put it with an O.
- 4:36So people were kind of joking around, oh, let's go see that
- 4:38big mistake that they had. Let's go see the mistake.
- 4:40Well, the food spoke for itself. So over the years, the food is
- 4:44still speaking for itself. People recognize the O and it
- 4:48just flourished from there. And as it is right now, they're
- 4:51open 8:00 to 2:00 Monday. Mondays are closed, so Tuesday
- 4:56through Sunday, 8 to 2. And sometimes there is like 1/2
- 5:00hour wait just to get in there. Wow.
- 5:02But. Everybody wants to come see the
- 5:04OH. Everything wants to see the Oh,
- 5:06absolutely. And and what's cool about it is
- 5:08she has kept everything the same.
- 5:10So the seats are sitting on the tile.
- 5:13Everything is 76 years old, so it is absolutely, it is a
- 5:18National Monument right there, right here in Lawrence Park.
- 5:22And what's so special about the Greek sauce?
- 5:25The Greek sauce, it's very special.
- 5:27It's almost like a Coney Island sauce, but we had a lot of
- 5:32Greeks in the Lawrence Park area and they gave a couple recipes
- 5:36and all that. So I think it was about four
- 5:39owners ago he came up and developed a Greek sauce with
- 5:41those people and it has just flourished from then.
- 5:44There's a bunch of Greek sauces in Erie.
- 5:47I'm not a favoritism here on this one, but I will say the
- 5:49Large Park Diner has the best in Erie.
- 5:52OK, so how is it that you came to be the head wine maker at a
- 5:56local winery? Is this something you'd had
- 5:58previous experience you're training in?
- 6:01Well, I always dabbled it in at home.
- 6:03It was one of those hobbies where, you know, I had a carboy
- 6:05off to the side making homemade wine.
- 6:08And it's a story maybe we can get into later about a life
- 6:11change and all that. But I became friends with the
- 6:14family of a winery here called Arrowhead Winery.
- 6:19They actually were the biggest in Pennsylvania three years ago.
- 6:24They did just about half, 1,000,000 gallons of wine and
- 6:27juice out the door. So a very big facility.
- 6:31I'm supplying 60 some other wineries with product, but I got
- 6:36to know the family making my own wine.
- 6:38I worked with them a little bit behind the scenes in the grapes,
- 6:42you know, because what we have around here, it's the second
- 6:44largest grape growing region in America outside of that valley.
- 6:48If you start in Geneva, OH, and you go up to the Finger Lakes,
- 6:52the great region along I-90 corridor is the second largest
- 6:56in America. And I was very fortunate to work
- 6:59with the Mobileia family at Arrowhead.
- 7:02And I worked in the vineyards a little bit just, you know, spare
- 7:06time this that with the family and they moved me inside, said,
- 7:10hey, if you're interested, we know you have a little bit of a
- 7:12background in winemaking. So I worked with a head
- 7:15winemaker. He eventually moved on.
- 7:18I rolled into that position for about two years.
- 7:20I became the head wine maker out there and I went from a simple 5
- 7:23gallon carboy to walking into tanks.
- 7:26I had 3000 gallons capacity. So what?
- 7:30Did you have to change about your process going from smaller
- 7:33scale to bigger scale? Timing.
- 7:37The best part about wine? It's like home making beer.
- 7:42Other spirits, the math stays the same.
- 7:45So what you do in 5 gallons you the math is the same for 10,000
- 7:49gallons, that that equation doesn't change, just the zeros
- 7:52added change. So all you had to do was realize
- 7:57OK, 5 gallons is only going to take two weeks to ferment where
- 8:013005 thousand gallons is going to take a little bit longer.
- 8:04So you had to time everything just right so you would not run
- 8:07out of product. At that time, I believe we had
- 8:10like 35 different wines going in the winery.
- 8:13So at that process we had everything going and we were
- 8:16bottling for other companies. Other companies would bring us
- 8:19their product. We would bottle.
- 8:20We had the own bottle bottling line in there.
- 8:23We had a deep freeze cooler that went to -20° that we could cold
- 8:29press and everything there. All the grapes were pressed on
- 8:33site. There was no juice bot.
- 8:35So when it came harvest time, late August, early September,
- 8:39for 90 days straight, we were there working with grapes.
- 8:43So it was, it was an interesting process, it really was.
- 8:46You know, it when you said it's the second largest grape growing
- 8:50region in the country, that really surprised me because I,
- 8:54you know, I think I've been to Napa and Sonoma, you know,
- 8:57beautiful, but it's a particular type of climate and you know
- 9:01where you are, you know, on the shores of Lake Erie, very
- 9:05different climate there. What?
- 9:06What is it that makes it such a great, great growing region?
- 9:11Easy to say no, it's a, it's a good region because it's almost
- 9:15like a microclimate. What's nice about it is the, if
- 9:19anybody that knows the area, I-90 runs right along the whole
- 9:23Lakeshore from Geneva to the Finger Lakes.
- 9:26You get 5 miles South of I-90. There's no grapes.
- 9:30But what's nice about Lake Erie, it is a very shallow, it's the
- 9:33shallowest lake of all the Great Lakes.
- 9:35So all the wind coming off during late fall, during harvest
- 9:40is still that warm climate. While the temperatures getting
- 9:43cold, we're still getting that warmer air off the lake.
- 9:46So that helps feed it. So we're not getting any type of
- 9:48frost or freeze. Same thing as in the summertime.
- 9:54I mean, sorry, springtime down South Pittsburgh, West Virginia,
- 9:58they're starting to get that thaw.
- 9:59Buds are coming out. Some of those fruit trees, the
- 10:02cherry trees are starting to see the buds also.
- 10:04You get a deep freeze, those buds are killed.
- 10:06You lose fruit. Up here, the lake is frozen.
- 10:10So as those warm temperatures come, we might have a 50° day,
- 10:14but those cold winds off the lake are keeping us at 30
- 10:17degrees, 40°. So nothing is budding.
- 10:20So if we do get that late freeze, none of the buds are
- 10:23ruined. So it's actually a perfect
- 10:25microclimate area to grow grapes.
- 10:28And the soil is phenomenal. Back in the day, his name was
- 10:33Mr. Phillips. He had thousands of acres of
- 10:37Concord grapes. He was the largest grape grower
- 10:40in America. And that was right here in
- 10:42Northeast. And that is why Welch's,
- 10:44everybody knows the name Welch's.
- 10:46They have one of their largest facilities here in our town and
- 10:49they work with all the farmers. So come the middle of September,
- 10:53this whole town smells like grapes.
- 10:55The the smell is phenomenal around here.
- 10:59That's pretty interesting. OK, let's shift gears into what
- 11:02you're doing now. How did the opportunity at
- 11:04Electric Materials Company come about?
- 11:07Well, it started. It was one of those nice stories
- 11:10where I started on the floor. We have, we're very virtually
- 11:14vertically integrated here. So we have our own shipping
- 11:17department mill passing everything.
- 11:21I started in the shipping department here.
- 11:24So I got to see the product at the very end where I would
- 11:27receive it. I'd make the box, put it in the
- 11:29box, put the shipping labels on and get them out of here.
- 11:33I then was asked to go to our other side, our salary side, and
- 11:38kind of get worked into what's called an order editing
- 11:41position. And what that is, is where we
- 11:43take the customers verbiage and we switch it into our verbiage,
- 11:47which we are accustomed to and we can build orders to.
- 11:50So I was able to read the orders, see what the customer
- 11:53needed, put it into our terms for production.
- 11:56So I went from the very end from putting the product in the box
- 11:59to now writing the order before it's even started.
- 12:02I did that for about a year, year and a half.
- 12:04And then I was asked if I was interested in sales.
- 12:08I've always loved talking to customers, to people and I made
- 12:13the switch to sales and I saw the very true beginning of it
- 12:16where I'm working those customers relationships where
- 12:19I'm calling them, they're calling me, I'm doing visits.
- 12:22So I'm grabbing that order, working with the customer, then
- 12:26going to the order editors who are there now, taking it all the
- 12:30way through the process. So I did start basically at the
- 12:32very end and now I'm at the very beginning and it's been a great
- 12:36experience, you know, knowing, knowing the facility the way I
- 12:40do over 10 years here. I, I really enjoy what I do
- 12:44working with the customers and I feel for the customer.
- 12:47You know, I'm here for it. And I think all my life
- 12:51experiences, you know, a Renaissance man, as some people
- 12:55have said, it's idea. For those for those who are
- 12:58wondering during the pre interview, that's what I said.
- 13:02Just so Jim isn't, isn't being too boastful there that that was
- 13:06a term I threw out? Sorry, go ahead.
- 13:08Anthony labeled me on that one, but it gives me depreciation to
- 13:12know that, you know, the customers matter the most.
- 13:15And that's what I love about electric materials is we care
- 13:18about the customers. We, we can do whatever we want,
- 13:21but we want the customers happy. And that's why our motto is, you
- 13:24know, right the first time, on time, every time.
- 13:26We want to make your experience here the best possible.
- 13:29And for me that's caring. I that's just my nature.
- 13:31I want to be involved and I want to be hands on and I want to
- 13:34give the best possible time, the best product and just make
- 13:38everybody happy. So I think it's pretty cool that
- 13:43as you put it, you you sort of you started your work there at
- 13:45the end of the process, moved your way into the middle and now
- 13:49you're involved at the front end.
- 13:51You've got, you know, like a really holistic view of kind of
- 13:57what goes on there. And I have to assume that that's
- 14:00helpful in supporting the customer.
- 14:03Help us better understand in layman's terms, what is it that
- 14:07you guys do there? What?
- 14:08What are you making? Who are you servicing?
- 14:10Well, it's, it's very complex. A lot of people's industries,
- 14:15it's like, OK, we make bread, we make eggs, we make copper
- 14:19products that could be anything from a copper hammer.
- 14:22We still make those. If you look at some of the gas
- 14:26trucks that go around with the tankers, the tanker trucks,
- 14:30those valves, when they open and close, they have to be hammered
- 14:34closed. Well, you don't want to spark.
- 14:35So copper does not spark. So they use our hammers to close
- 14:41those valves and open the valves just like they do in mines.
- 14:44You know, they're pounding away, they can't have a spark.
- 14:46So we're still involved with Copper Hammers.
- 14:49Our company actually started on this right here.
- 14:52And if you ever go online to like YouTube, you research us,
- 14:55whatever it'll say, it all started with a trolley wheel and
- 14:58that's what this is right here. And to be honest, we still make
- 15:01them 1915. Mr. Hertzel started this company
- 15:05making trolley wheels because that was the future.
- 15:07That's what everybody was traveling by.
- 15:10You know, they run on the rails, wire goes through there,
- 15:12everything goes on, it creates power.
- 15:15That's how everything's going to go.
- 15:16So we started with the trolley wheel.
- 15:19From there we developed into hammers, we developed into other
- 15:23products. So when you say what do we do?
- 15:26We do a little bit of everything.
- 15:28We're in data centers. We make copper components for
- 15:31data centers that could be anything from computers to cell
- 15:34phones, Anything technology we're involved in.
- 15:38We are involved in people movers.
- 15:40We make things called commutators.
- 15:42Commutators are a Rotary switch used in DC motors.
- 15:49It reverses the direction of current flow and it causes
- 15:53rotational spin. So if you have like a vacuum or
- 15:56something, this is a very small commutator.
- 15:58If you think about it, it spins, it has magnets on the armature,
- 16:01it will start spinning and it creates power that could be used
- 16:05in airplanes, submarines, elevators, anything that has a
- 16:11motor that needs that motion turning, it creates that power.
- 16:14So we're involved in that. The best part about what we do
- 16:18is copper is 100% conductivity, which means you're not going to
- 16:22lose anything across the board. So if you got to transfer power
- 16:25from one side to another and not lose any amperage or anything,
- 16:29you've got to use copper. Sorry, just that that sounds
- 16:34kind of like an interesting point there.
- 16:36Are there other materials that people sometimes use and they
- 16:39they create this loss of power that you're talking about?
- 16:42And and you will see it, some people can use aluminum.
- 16:47Aluminum is conductive itself, but it's not 100% brass, which
- 16:53we also make here because brass is just a sub component of
- 16:55copper. It's just a different elements
- 16:57involved in it. Brass will drop you down
- 17:00sometimes to like 80% conductivity.
- 17:02So it all depends what you want. You can use brass, you can use
- 17:06aluminum. Why would you choose to use
- 17:10something other than copper, considering that copper has 100%
- 17:13conductivity? It it could be you think about a
- 17:17breaker switch where you have 100% coming in, but that breaker
- 17:21is there to make sure nothing more than 70% gets passed on.
- 17:25You could overload, you know, you think about your power
- 17:27strip, your power strip comes in.
- 17:30You don't want 100% of that to blast it out to everything
- 17:33because it would get overloaded. So some people will want you
- 17:36know that 100% coming in, but maybe filter out 70 to compact
- 17:41it so nothing gets overloaded in the system.
- 17:45Got it. And and then I interrupted you.
- 17:46You were talking about some of the other stuff that you guys
- 17:48do. Please continue.
- 17:49Jim yeah, yes. And we do make rotor bars.
- 17:54Can't really see the screen behind me, I'll give a little
- 17:55bit, But you can see we make different size rotor bars that
- 17:59go into commutators, some facilities in the United States
- 18:04and across the world. We supply worldwide, they'll
- 18:06make their own commutators. So what they do is they'll buy
- 18:09the rings, they'll buy the rotor bars from us and they'll
- 18:12assemble it there or they'll have us assemble it.
- 18:16We have our own forge. You think about compacting
- 18:20coming down, we're in every. You think about any industry
- 18:24where there is power we're involved in.
- 18:29And so as you think about, obviously every company has
- 18:32competitors, somebody who's doing similar things, what sets
- 18:35you guys apart? I think what sets us apart is
- 18:38our quality. It just it speaks for itself.
- 18:43We have always been known as the Cadillac Copper of America and
- 18:47that's what we do. You know, you could pour copper
- 18:50into into a hole in the ground and make a ring that that
- 18:54doesn't give you top quality. What we do here is after 110
- 18:58years of being in business, we are all one spot, one stop.
- 19:03We are vertically integrated. So what we do is we pour our own
- 19:06copper. We make them into billets.
- 19:08You got to think of billets as a Round 2, and then we extrude our
- 19:13own product. Everything we do is in house.
- 19:15We do not take any product and ship it out waiting for somebody
- 19:19else or bringing a product in. So we are responsible for our
- 19:22own quality control and our own time.
- 19:24We're not waiting on somebody else where some of our
- 19:26competitors kind of outsource some of their product.
- 19:31They start here, but they can't make their own copper, so they
- 19:34bring copper in. They can't extrude it.
- 19:37We do it all here. One of our biggest attributes is
- 19:41we can plate in house. We have America's largest silver
- 19:44plating line. We can plate up to 20 feet wide
- 19:48long. I mean we also do 10, we do
- 19:52nickel. So we do all that in house.
- 19:54We're not outsourcing it to another place.
- 19:56It's all here in our facility. So basically like I had talked
- 20:00about, I started here in shipping, now I'm in sales from
- 20:03start to finish. We do all the product here,
- 20:05start to finish your product. When a customer orders from us,
- 20:09it does not leave our building until it's on the way to their
- 20:12facility. So we're responsible for
- 20:14everything. Only thing we do not have here
- 20:16is our own trucking company. We have our own shipping
- 20:18department, the quality control, everything here is handled by us
- 20:23and I think that sets us apart. You know, you mentioned this a
- 20:26couple of times and I want to draw more attention to it
- 20:29because this strikes me as a particularly unusual 110 years
- 20:37the company has been around and it started with a copper trolley
- 20:43wheel, yes, which you still make today.
- 20:45But you know, I'm going to give a, you know, a very short
- 20:49summary over that course of the 110 years.
- 20:52Obviously the company has acknowledged that there are many
- 20:56other uses for copper and the other types of metal products
- 21:00that you guys produce. But to have that kind of
- 21:03longevity and success, you know, not just squeaking by not just
- 21:09making it, but thriving, you know, 200 and, or what was it a
- 21:13400,000 square foot facility that, that you guys operate.
- 21:16I mean, that's enormous. I, I know that you obviously
- 21:20haven't been there for, you know, even most of the, the
- 21:23lifespan of the company, but, you know, now having been a part
- 21:26of it for several years, can you put your finger on why you think
- 21:31that the company has survived so many upturns, downturns in the
- 21:37economy? You know, 110 years is
- 21:39impressive. What?
- 21:40What is it about the company that's allowed it to remain
- 21:43successful for so long? I think the keyword would be
- 21:47adaptation. You know, we did start with the
- 21:49trolley wheel because that's what everything was.
- 21:52And through our years here we have adapted to what our
- 21:57customers are looking for, what the world is looking for.
- 22:01Cell phones were. I didn't have a cell phone until
- 22:04I started college. I didn't have one in high
- 22:06school. They weren't around.
- 22:07We've developed and adapted to what the need for people
- 22:12currently is. So we've gone from a trolley
- 22:15wheel to working with car manufacturers for connections on
- 22:22batteries. So we do battery terminals, so
- 22:23we do sub feeds, we do connectors.
- 22:26We have transformed that into power grids.
- 22:30Power industry distribution is one of our big areas where we
- 22:35help build with Transformers. You know, we make components of
- 22:38that. We have our own casting here, so
- 22:41our foundry makes castings that go into Transformers, which
- 22:44creates power. As we developed cell phones and
- 22:47everything else, we became part of that in the data center
- 22:50because you need copper in there to make that connection and
- 22:55connectivity. Moving on even more in the data
- 22:58center, you're looking at all these grand AIS.
- 23:01So the latest is AI. We're working with some
- 23:04companies that have these huge mainframes, huge ideas, and
- 23:08we're working with them in the medical field.
- 23:10As times have changed, we are working with medical fields
- 23:13because copper is chem. It doesn't hold any type of
- 23:18bacteria. You walk in the buildings and
- 23:21you think about, you grab a brass rail.
- 23:23Why do they use brass? Because it cannot transmit any
- 23:27type of bacteria. It's bacteria free.
- 23:30So a lot of hospitals and medical equipment will use that
- 23:34because basically it's a cleanser.
- 23:37It does not have any bacterial formations on it, so it becomes
- 23:41very critical. So through the year, starting
- 23:43with the trolley wheel, we've developed.
- 23:46Yeah, we still make hammers, soldering coppers, but we have
- 23:49moved on to bus bars for different industries, which are
- 23:53now hitting. Some industries have dropped and
- 23:56others have picked up and that's where we have adapted ourselves
- 23:59to pick up on. OK, where's where's the strong
- 24:01bit? Where's the small bit?
- 24:03A few years ago, our forge was super busy.
- 24:07We used to make anode balls, you know, they mixed paint,
- 24:10everything that went away. Our forge was kind of hurting.
- 24:14So we took those guys, put them in another aspect of our company
- 24:17which was flourishing. Now all of a sudden forgings are
- 24:19coming back and we're rocking and rolling on that three
- 24:23shifts, six days a week. So again, we are adapting to
- 24:27what the needs are for our customers.
- 24:31Like I said, we started with trolley wheel, now we're in data
- 24:33centers. Yeah, it's striking me what in
- 24:38interesting and unusual material copper is.
- 24:41Yeah, I mean, here's here's what I've picked up on.
- 24:44No spark, right. So it's good for for hammers and
- 24:47you know, in an environment where you can't have any risk of
- 24:50that happening, a no bacteria environment, which sounds almost
- 24:55unbelievable. And and then 100% conductivity.
- 24:59It like somebody should write a book about this is it is that
- 25:02I'm sure that they have. But are there any other sort of
- 25:05like miracle properties to copper that I'm not in tune with
- 25:08yet? Well, there's a lot of benefits.
- 25:11It all depends what you read into a few years ago, I don't
- 25:14know if you remember, the copper bracelets were huge.
- 25:16People would wear the copper bracelets, their skin would turn
- 25:19green. They're like, oh, but it would
- 25:20heal. It helps with basically, you
- 25:23know, the blood flow, everything because again, it's helping
- 25:27register copper balances. Everybody believe it or not,
- 25:31copper is somewhat used in wine making.
- 25:34If there's a bad flavor or something, you can use copper
- 25:37sulfate, an aspect of copper to regulate some of that high
- 25:42acidity and all that. Some wineries, getting back to
- 25:45my wine business, wineries will actually use a copper channel to
- 25:50go through there. You have people make whiskey.
- 25:52What do they make it in? They make it in a copper pot.
- 25:55That way. Guess what, it's heating up.
- 25:57You're not losing any energy. Everything.
- 25:59It's not exothermic, it's endothermic.
- 26:01It stays within itself. So it is a very unique element
- 26:08and I think it's something we're going to see more of here,
- 26:11especially because with the latest, with the presidential
- 26:15election happening, and I know President Trump is interested in
- 26:19copper and making everything here in America, bringing it
- 26:22back in from overseas. I think you're going to see a
- 26:25huge push for copper products, not only just for the remainder
- 26:29this year, but for the next 5-10 years, you're going to see a big
- 26:32push for copper products here in America.
- 26:35So it's just going to get bigger and bigger.
- 26:37Jim, what is EM Express? EM Express, that is a offer that
- 26:44we do for our customers in case there's an emergency, breaks
- 26:48down a breakdown. Say we there's a motor, they're
- 26:51going out, all of a sudden they get a power surge, it breaks
- 26:54down, they're down losing money by the hour.
- 26:58They need us and our EM Express to get the job back in here
- 27:03fixed and back to them as soon as possible.
- 27:06We will try to do it. Depending on the severity, we
- 27:08can try to do it within seven days, 14 days, whatever we can
- 27:12do to get it done. We've had customers from
- 27:15overseas, domestically come to us.
- 27:17Hey, you know, we're losing millions of dollars a week.
- 27:21How soon can we get it? And that's where we come in and
- 27:24help them out. What's nice about us, being in
- 27:27the business for 110 years, we've pretty much seen
- 27:29everything. The rings, the commutators, you
- 27:33tell us the frame. We have great Corps of Engineers
- 27:36here. We have a dynamic group.
- 27:37We really do. It is a fantastic team.
- 27:40I love working here. They know their product.
- 27:44We've had a lot of experience here.
- 27:46Some of the guys have been here 3540 years.
- 27:49They've seen it all. And so when a customer has a
- 27:51breakdown, all they have to do is give us a couple of small
- 27:53things. We know exactly what they need.
- 27:56We make it here, we get it to them, and they're back up and
- 27:58running. Can you think of a specific
- 28:01example where that rapid turn around made a critical
- 28:04difference to one of your clients?
- 28:07Sorry, speakers going off there. It's going to go up one more
- 28:10time. That's all right.
- 28:13This is what it's, this is what it's like.
- 28:15This is the work environment. Absolutely.
- 28:17Well, you got to think about it. Say you're at, I'll just make up
- 28:211 Hoover Dam. One of the doors is not working
- 28:24because they need a commutator. The commutator is creating
- 28:27power. Water coming through that breaks
- 28:29down. That's a major issue.
- 28:32They're losing power. So they'll call us and I'm not
- 28:34saying they did not working with Hoover Dam, but they'll call us
- 28:39and be, hey, you know, can you identify this commutator boom.
- 28:42We'll send it to our engineers, our order editors.
- 28:45They'll ID it and be like, yeah, that's what it goes on.
- 28:47It goes on this armature boom, boom.
- 28:50We'll get a replacement to them as fast as possible.
- 28:53So all they have to do is shut down for a couple hours, take
- 28:56the old one off, put our new one on, and they're back up and
- 28:59running because it could be a major catastrophe.
- 29:02And we see it a lot, especially with some of the natural
- 29:07disasters that we have, especially in our country
- 29:10between the Hurricanes, the Tornadoes, you see power grids
- 29:14down. We want to get power back up and
- 29:16running. So a lot of our customers in the
- 29:18power grid, they lose, they're decimated.
- 29:21You think about all the powers, you know, they're a week out.
- 29:24People need oxygen machines, they need electricity for heat
- 29:30power, just to clean up with all that system down.
- 29:34Our parts that go into those Transformers are very crucial.
- 29:37So we'll get the call, you know, hey, electric materials, we need
- 29:40this product as soon as possible.
- 29:41How can you help us out? We'll be there on our EM
- 29:44Express, get on the product they need as soon as possible so
- 29:46everybody can get back to living their lives and hopefully
- 29:50getting better. So you guys started in 1915,
- 29:55you've expanded, you've got this massive 400 + 1000 square foot
- 30:00facility. You guys have seen, you know,
- 30:02tremendous and sustained growth over the years.
- 30:06From a sales perspective, what growth strategy has been the
- 30:11most successful for the business?
- 30:15I think for us is the flexibility of helping our
- 30:18customers out. You know, copper shoots up.
- 30:22I think copper right now is over $5 a pound.
- 30:25It was $3 a pound about a year ago, about four dollars, $3.00.
- 30:29So you're really seeing copper go up.
- 30:31We don't go in and just, you know, gouge.
- 30:34We want to work with our customers because it's just like
- 30:36going to the grocery store with egg prices or everything.
- 30:39Everything else is rising and rising.
- 30:41Unfortunately, we cannot take those costs and take a hitting
- 30:46for so long, but we try to hold on as long as possible before
- 30:49pushing that on to our customers.
- 30:51And I think that's really helped us out with our relationships
- 30:54where the customer is like, hey, we understand there's an
- 30:57increase, how can you help us out?
- 30:58And we work with them to make a better relationship because it
- 31:02is a give and go. You know, we work with them,
- 31:03they work with us and it it just helps out everybody in the long
- 31:07run. We're we're a lot, we're really
- 31:10flexible. We'll get people in.
- 31:13I just had an order last week that they don't they did not
- 31:16want it until the end of October.
- 31:18They called me and say, Jim, you know, we kind of made a mistake.
- 31:20We needed OK, well, let's let's get you in there.
- 31:23And we adapt to what they need. And it goes back to that word
- 31:26adaptation. You know, we adapt to what is
- 31:30needed by our customer base or by society.
- 31:33And that's how we help them out. Right.
- 31:37The first time, on time, every time.
- 31:40It's the guiding principle there.
- 31:44Is that something that's just sort of like put up on a
- 31:46placard? And I don't know, people like to
- 31:49talk about it, but it doesn't really get implemented or used
- 31:52or sort of integrated into the day-to-day operations?
- 31:55Well, yes and no. Yes, it's on a placard, but no,
- 31:58we do go by that every day. We have our own quality
- 32:01department here in house. Again, in house we have
- 32:04everything. So our quality department with
- 32:07the ferro arm, we have metallurgists on scene, we have
- 32:11many inspectors out on the floor.
- 32:15So at every process of the build, be it a simple bar to a
- 32:19commutator, we have inspectors along the way that are checking
- 32:22lengths, they're checking diameters, they're checking
- 32:25every aspect of it. So when it gets to the customer,
- 32:28the customer knows, hey, this is the right bar I needed, the
- 32:31right ring I needed, we delivered on time, the order was
- 32:36right. So we were right the first time
- 32:38on time. And we try to we do it every
- 32:40single time. And that's one of the processes
- 32:43that we're very proud of. And our our quality department
- 32:46here is fantastic. The person in lead of that has
- 32:49been here over 40 years. He is trained, we are ISO
- 32:54approved. So every year we work with ISO
- 32:57to get approved so we can work with projects.
- 32:59We follow all standards. We have our own inside
- 33:02tolerancing which is actually tighter than some of our
- 33:05customers tolerances. So we make it tough on ourself.
- 33:08So when the customer gets it, they'll be pleased with the
- 33:11product knowing that we had no problem hitting NER
- 33:13qualifications because we hit our more harder internal
- 33:18requirements. What do you think future growth
- 33:21looks like? I think future wise, it's just
- 33:26going to keep expanding. Right now, knock on wood, we are
- 33:31seeing a huge growth in business.
- 33:35What we have done in the last six months almost encompasses
- 33:38what we did all of last year. Wow.
- 33:41Yeah, it is. It is a big push.
- 33:44Phenomenal. Oh, it is.
- 33:46And our sales team, everybody here from sales to shipping,
- 33:51everybody here, they are just knocking it out of the park.
- 33:54It is a team effort and that just shows how we work as a team
- 33:58that everything is coming together and we are showing such
- 34:01a better year already. And you know we're basically
- 34:05halfway in. We're six months into our
- 34:07calendar year and our calendar year runs September through
- 34:11August. So that's why I say that and
- 34:14just the growth is phenomenal. Talking with some of our
- 34:16customers like in the power grid, they are booked out until
- 34:20next September already. So we're starting to see some of
- 34:23our attributes and business ventures, they're being booked
- 34:28all the way out. So that means we're going to get
- 34:30booked going. And again, I think the push to
- 34:33buy America is going to be very beneficial to us because we are
- 34:38one of the few companies that melts their own copper in house
- 34:42making a true made in America product.
- 34:45And we can push that onto our customers that need to buy
- 34:49American. But also we're seeing a push at
- 34:52the same time, a push out of the European nation for our product
- 34:56because they know our quality as right the first time, on time,
- 34:59every time we can deliver that product.
- 35:02So I just see everything right now growing and growing, and
- 35:06hopefully this bubble doesn't burst for a while.
- 35:09So it's interesting because you know, Europeans ordering your
- 35:13product, there's a lot of freight involved, right?
- 35:16These, some of these parts are big, they're heavy, they're
- 35:18bulky. And so to be ordering from the
- 35:23States, having it, you know, trucked to the border, put on an
- 35:27ocean freighter over to the coast, Europe, unloaded, put on
- 35:32another truck, like that's a lot of extra expense.
- 35:34I mean, what you guys are delivering to them must be
- 35:38something that they can't find in terms of the quality level.
- 35:42They're closer to home. Absolutely.
- 35:45And there are a lot of opportunities over in Europe for
- 35:48them to purchase material over there.
- 35:50But they come to us again because they know they're going
- 35:52to get that quality product. They're, they don't have to
- 35:55search 1015 thousand different websites.
- 35:58They come to ours and they realize, hey, you can offer
- 36:01everything at one shop. And I think when you come down
- 36:03to the freight, that is the key. They don't have to come to us
- 36:06for the copper, have us ship it to somebody else to put it
- 36:09together, go to another place to plate and then finally go to
- 36:13them. They're coming to us for a part
- 36:15that is drawn extruded, it is cut to size, it is plated, it is
- 36:20boxed and it's on their way to them.
- 36:22They're getting it at one stop because you think about some of
- 36:24the product coming in from overseas with us, you know, to
- 36:27America, you're paying a lot of freight charges.
- 36:29You know, those freight charges do add up.
- 36:31So if we can keep everything in one spot for them, it's only one
- 36:35freight charge over to them and they're still knowing they're
- 36:38getting that quality. Product you, you make a really
- 36:40good point that I hadn't really wrapped my head around there,
- 36:43Jim, Is that a lot of other places that folks may buy from,
- 36:48there's extra freight cost baked in because, right, they had to
- 36:53get this part from here or you know, get the, the metal melted
- 36:58over here and forged and you guys are able to do that under
- 37:01one roof. So you bring in the raw
- 37:03materials and you're moving it from one part of your plant to
- 37:06another rather than from one part of the country to another.
- 37:09And so there's a lot of cost efficiencies in that as you guys
- 37:15are, you know, you're experiencing this huge growth
- 37:17and you're talking about, you know, the push to buy more
- 37:20American you think is going to continue to fuel this.
- 37:23But do you think that's the reason why you've seen such
- 37:26incredible growth already in the past six months or is there
- 37:30something else that's fueling that?
- 37:32You mentioned that the, your, your clients that are the, the
- 37:36power producers, the power companies that you know, they've
- 37:40got these huge orders like what's going on in that sector
- 37:42that they've got such a backlog. Well, I think some of it has to
- 37:46do with the Buy American, but a lot of it has to do with the
- 37:51infrastructure. You know, as places are
- 37:54expanding, you think of Las Vegas, it's in the middle of a
- 37:57desert. All of a sudden it expands,
- 37:59expands. Well, as people are expanding
- 38:01into other areas, the power grids need upgraded, the power
- 38:04grids need advanced. So everything that we've done in
- 38:08the past 20-30 years, you now are getting to that cycle where
- 38:12everything has to be redone. You know, you want to upgrade
- 38:15here, upgrade here. You know, you think of cell
- 38:17phones, you know, that's great. If you have an iPhone 2, it
- 38:20might still work, but everybody wants that 16, so you always
- 38:24want to do that upgrade. So it's going to get a little
- 38:25bit better. And I think that's where the
- 38:26push was initially in the last 5-6 months was for those power
- 38:31upgrades. It was a good time.
- 38:34Economy is good. OK, let's redo the
- 38:37infrastructure. So you're starting to see a lot
- 38:38of those power grids getting those upgrades to everybody.
- 38:42A lot of it has to do with you think about your cable service,
- 38:47the Internet, a lot of it is going, it's changing from the
- 38:50old dial up to, you know, streaming and everything.
- 38:54So all those data centers have to get caught up.
- 38:58The newest push is AIAI is a huge push everywhere in the
- 39:02business. AI encompasses the globe and so
- 39:06you're starting to see a lot of new places and plants come into
- 39:11fruition and using the copper product that we supply.
- 39:14So you're just seeing an upgrade across the board on every Ave.
- 39:19and like I said, I don't think it's going to stop at any time
- 39:22because as soon as you you slow down over here, this one
- 39:25realizes, oh, we gotta pull our product up now to get up with
- 39:29our competitor. So here they are going, battling
- 39:32each other constantly upgrading, keeping luckily us in the
- 39:36middle, busy I. Want to shift gears on you now,
- 39:40Jim. In my experience, growth often
- 39:45times comes from facing our biggest challenges.
- 39:48I'd be curious to hear about a serious challenge that you've
- 39:51overcome. What was it, how'd you work
- 39:54through it, and what did you learn coming out the other side
- 39:58Well. I think the biggest challenge in
- 40:02my life, and you know, everybody's gone through it.
- 40:05Not everybody, a lot of people have gone through it is, you
- 40:08know, I was working here at Electric Materials and then I
- 40:11ended up going through a divorce.
- 40:13I had a young son at the time. He was, I believe, 5 at the
- 40:16time. It was very tough.
- 40:18So I started getting pulled different ways.
- 40:21And that's kind of where I became a wine maker.
- 40:24You know, I had already been making wine at home and I was
- 40:27here at Electric Materials. But, you know, with everything
- 40:30going on, I just, my head wasn't into it.
- 40:32And so my friends called me and they're just like, hey, listen,
- 40:36maybe a change of, you know, just scenery would do a little
- 40:39bit different. So I ended up leaving here and
- 40:41that's when I went to the winery and it opened up a lot of doors
- 40:44for me. You know, I made the product,
- 40:47but yet I was still selling the wine.
- 40:49You know, we would go to shows, we'd have our showroom wine
- 40:52tasting. I was still doing that sales,
- 40:54which I love. And then at that time, because
- 40:57of working at the winery, I met my friend and her and her
- 41:04husband walked in one day and I started a conversation.
- 41:07And also we became instant friends.
- 41:10And because of that instant friendship, I got to know the
- 41:12Lawrence Park Diner and I started working there with her.
- 41:16And at the same point I was helping manage that place with
- 41:19her. I'm in the back prepping, I'm
- 41:21meeting with customers. I'm still selling product.
- 41:23I was selling the diner, the food, you know, everything about
- 41:28it, the history, talking with people.
- 41:30And while I was there, it just kind of connected that even
- 41:34though I left Electric Material sales, I was still selling.
- 41:38I wasn't selling copper. I was selling wine.
- 41:40I was selling food. I was selling a product, but I
- 41:42was still selling. And I reflected that that was my
- 41:46passion is to sell this product. So the opportunity came.
- 41:52Got a call from Electric Materials.
- 41:54Jim, are you still interested? I'm like, yeah, you know, so we
- 41:56talked it out and came back, and it's like joining a family
- 41:59reunion. It really was.
- 42:01I came back and it was like nothing ever changed.
- 42:06A lot of the people I worked with were still here because I
- 42:08hadn't been gone that long. So I came back in and it's it's
- 42:12been fantastic. The sales manager, the
- 42:15president, CFO, everybody here is just phenomenal.
- 42:19And I think that's how our whole, our whole facility feels
- 42:24like. It is a family.
- 42:25We do a lot of group activities together.
- 42:27We have picnics as a group. Yeah, we're 426,000 square feet,
- 42:33but pretty much everybody knows everyone and that's what makes
- 42:36it nice. A lot of them live in the area,
- 42:38so it's a community wide area and it, you know, the old saying
- 42:43is you can never go home again. I did.
- 42:45I came back, I'm home again here and I just love it.
- 42:48But I think that was the toughest challenge was going
- 42:50through the divorce, not knowing what's going to happen.
- 42:54And I find myself right back here happier.
- 42:56My son is 17, junior in high school, about to go to college
- 43:00here. And you know, in a little bit.
- 43:03So time is going by getting a couple more Gray hairs, but it's
- 43:08just fantastic. And then I I think it's just a
- 43:10story to show. Never give up.
- 43:12And you might not know what your true passion is in life until
- 43:17you're kind of confronted to be, well, this is common.
- 43:19This is common, this common. You found your passion.
- 43:22And I did find my passion here at Electric materials.
- 43:24I really did. That's a really cool story.
- 43:27I appreciate you sharing that. And it's interesting how, you
- 43:32know, such a stressful and, and emotionally painful time, like a
- 43:35divorce, you can look back on and see that sort of the seeds
- 43:41of the future were, were being planted, you know, shortly after
- 43:45that. And, and I, I like the message
- 43:48of resilience here, right? Because it's when you go through
- 43:53something really tough like that, like a, a natural human
- 43:56reaction can be to just sort of withdraw, right?
- 43:59Sort of pull yourself out of society to, to just hunker down
- 44:05and it, it feels normal and natural and helpful.
- 44:10But the best thing for you during those times is to get up,
- 44:14to get busy, to get back out there to try different things,
- 44:18try on different hats. You know, you got to try on a
- 44:22bunch of hats that don't fit to find the one that does.
- 44:25And I think that that's what your story highlights and you
- 44:28were able to come home again into a role that suits you even
- 44:32better than, you know, some of the other positive experiences
- 44:35that you'd had there at Electric Materials.
- 44:37So that's pretty cool. Thank you.
- 44:40And, and it is, you know, the old saying is you get knocked
- 44:42down 9 times, you get up 9 times, you know it.
- 44:45You're going to get knocked down in life no matter what.
- 44:47It's how you react to it. And I think that's the key is
- 44:51the world is never going to be a utopian facility.
- 44:54You know, it's not going to be a perfect idea.
- 44:57There are going to be knockdowns in life, but it's how you come
- 45:00back. And that's one thing I try to do
- 45:03is to stay positive no matter what.
- 45:06I'm a very happy person. I enjoy life.
- 45:08I enjoy this job. And I try to teach that to my
- 45:11son is no matter what, you know, you're 17 years old, I tell them
- 45:15you're going to have heart, you know, heartbreak, you're going
- 45:17to have hardships, but you got to keep moving on, stay
- 45:20resilient. You're going to find out what
- 45:23life has to offer and there we go.
- 45:27But we're working. And as many times, as many times
- 45:32as you get knocked down, come back stronger because every time
- 45:35you get knocked down, you get tougher.
- 45:37You get tougher. And I'm just happy to say that
- 45:41it worked out for me and hopefully it works out for many
- 45:43other people. There's no reason to give up.
- 45:46You know, today could be a hard day, but tomorrow could be the
- 45:48best day ever. And that's what you always got
- 45:50to look forward to is the next day.
- 45:53I love that. Jim, is there a particular
- 45:56resource that you might recommend for other folks that's
- 45:59been helpful for you, whether it's a book or a podcast or some
- 46:03kind of a course that you took? One of the best things I went to
- 46:08Gandon University here in Erie and one of the best courses I
- 46:12took was on networking, how to network with people.
- 46:16We meet people every day and IT it just happens to be you meet
- 46:22somebody, OK, they know somebody, they know somebody.
- 46:24It's all about networking and knowing your worth.
- 46:28I think that is a key phrase that I use myself is know your
- 46:33worth. Don't let anybody tell you that
- 46:36you're not good enough, you're not smart enough.
- 46:38You make them realize that you are and that course again and
- 46:42taught me that, that networking and promoting yourself, it makes
- 46:47you more confident, not cocky or arrogant, but more confident in
- 46:51yourself, not only in an aspect of a business, but in an aspect
- 46:56of personal. So if you personally feel
- 46:59yourself as confident, that's going to promote yourself off
- 47:03and cash yourself off in not only your personal life, but
- 47:06your business life as you're confident and you can move on.
- 47:10I would read any book on networking.
- 47:13I know there's books out there across I I'm bad on authors and
- 47:17I apologize on that. I would love to give a shout out
- 47:20to a book, but I don't have one off the top.
- 47:22But just anything where you can concentrate on the art of
- 47:25networking and communication That that's the key.
- 47:29Because a lot of times, you know, I'm on a school board and
- 47:34I'll walk in and I'll, you know, reach my hand out to talk to a
- 47:37certain young person, male, female, and they look with their
- 47:40eyes down. Make that eye contact, make it
- 47:43personal, make the eye contact stand up.
- 47:46When somebody you know offers a hand, stand up, shake that hand,
- 47:50look them in the eye. And those are the ones that I
- 47:53see, especially with this newer generation growing up going
- 47:57through school is a lot of them are lacking that confidence.
- 48:01So network talk, get with people, a small group, whatever,
- 48:06and work on those communications, work on those
- 48:09ideallyologies and just become confident in yourself.
- 48:14Yeah, I like that because, you know, so many of my friends that
- 48:18I've known over the years, they're looking for a new career
- 48:21opportunity and they'll do the job boards and they'll, you
- 48:24know, scour LinkedIn, whatnot. And it feels like more times
- 48:28than not, the best opportunities that come about are from people
- 48:33they already know, people that are in your network, people who
- 48:36already, you know, they, they know the face, they know the
- 48:39name, they know the personality, they've had some interaction
- 48:43with you. So, yeah, the more people that
- 48:45you get a chance to interact with not.
- 48:50And I also think it's important. And I think you probably agree
- 48:52with this, Jim. It's, you know, it's not just
- 48:54about, you know, what, what can I take from that person?
- 48:58It's what can I offer to that person, right?
- 49:01Like that's, that's how you really enhance a relationship
- 49:04and and kind of get the the ball rolling.
- 49:07Absolutely. Yeah.
- 49:08You never, you know, you're going to summer relationships
- 49:10where you always have that one upper, you know, they always got
- 49:12to up you. You're like, oh, I got a story.
- 49:13I'm going to do 1 better. No, you always want to take in
- 49:16what they have and take that information.
- 49:18But if you can help them, help them out, you know, it's a give
- 49:21and take. You know, if it's a give, give,
- 49:23give, that doesn't work. You have to be able to help them
- 49:25out. And, you know, just relying on
- 49:28people is the key. You know, it got me through, you
- 49:32know, tough times in my life with the divorce.
- 49:33You know, I leaned on people, I leaned on friends, I leaned on
- 49:36strangers that became friends. And I think that is the key is
- 49:41they took from me. I took from them and we gave
- 49:44each other something. And I think that is the key, not
- 49:47only business, but just in life in general.
- 49:50Yeah, I like that. Any daily habits or rituals,
- 49:55practices that you go through that help keep you centered and
- 49:59on track? I like to get up early.
- 50:04It kills my son sometimes. And I'm up at like, you know,
- 50:063/30, 4:00 in the morning. I like to just to spend about an
- 50:10hour, hour and a half and just kind of sit, reflect on
- 50:13everything to be like, OK, this is what I want to do today.
- 50:15And I, I kind of pre plan my day beforehand before I just, you
- 50:19know, the alarm clock goes off. Next thing I know I'm in the
- 50:21shower. I'm doing this and it, it's just
- 50:23too fast. I want that hour, hour and a
- 50:25half just to reflect on the day, think about, OK, this is what's
- 50:28going on. Yeah, yesterday might have been
- 50:30bad. I was stressed out about this.
- 50:32But you know what? I'm going to do this, this this
- 50:34different. And it, it just takes time for
- 50:37me where I think a lot of people that work Monday through Friday,
- 50:42they might take it just for their weekends to be like, OK,
- 50:44Saturday I'm not doing anything. Well, then you just sit around
- 50:46all day Saturday. Then you feel bad on Sundays.
- 50:49You didn't do anything on Saturday.
- 50:51This way with me taking that hour, an hour and a half a day
- 50:54of just basically reflection, I'm relaxed, ready to go into
- 50:59the day. I come in, I'm awake, let's go.
- 51:02Some of my Co workers might tell you I'm a little too energetic
- 51:04first thing in the morning. You know I've already had those
- 51:08two 3 cups of coffee you. Got up hours before they did.
- 51:12Now you're fueled with the caffeine.
- 51:14You're on a roll. Exactly.
- 51:16I'm ready to conquer the day, but I think that just takes a
- 51:20little bit of, you know, ritual where every day you just sit,
- 51:25sit, sit time apart. It's like making your bed in the
- 51:27morning every day. Some people do, some don't.
- 51:30I do because it gives me something that I accomplished
- 51:33and finished already. You know, I got out of bed, I
- 51:35made the bed. Hey, I accomplished defeat
- 51:37already. That's one thing I can say
- 51:40positive about the day. You have to look at positivity
- 51:43in your life. If you're always negative on
- 51:46yourself, you're negative in your atmosphere.
- 51:49Your negativity is going to affect you tremendously, but
- 51:53you're also going to affect everybody around you.
- 51:56You know, you think of that piece of fruit that has a little
- 51:58bit of fuzz on it touches another piece, that fuzz starts
- 52:00connecting and connecting all the way down.
- 52:03So if I can spend an hour and a half and get my positivity
- 52:06going, not only for myself but for my son when I take him to
- 52:09school or I come here to work that positivity and just build.
- 52:12I just think it just makes a greater work environment and
- 52:18also a better me where I'm not burned out, where I got to sit
- 52:21down all day Saturday or Sunday, not do anything because I had no
- 52:24time. I'm making time daily to just
- 52:28decompress de stress and find my focus again.
- 52:32I like that, Jim. If we were to talk, say, a year
- 52:36from now and you were celebrating something, what
- 52:40would that be? What would you hope it would be?
- 52:44Not a marriage, no, I'm just joking.
- 52:48Not a divorce. I know that.
- 52:50I think it would just maybe be a record sales year.
- 52:54I would love. I don't do anything just for me.
- 52:57I I'm not a self accolade guy. I would love for us, my manager,
- 53:03Allison, President Lucian to call in all of us, all the
- 53:08employees to say we had a record year after, you know, after one
- 53:12year, we just had record amount of product complaints, returns,
- 53:19smallest ever. And you know, just have that
- 53:22record year where it shows our hard work, our dedication has
- 53:26paid off. That would reward me.
- 53:29It really would. Yeah, sounds like you guys are
- 53:32well on your way to that. I mean, you're saying the first
- 53:35six months you've already beaten what you did all of last year,
- 53:39so. Yeah, it's impressive and it is
- 53:42getting there. And like I said, it's nothing
- 53:43like I don't want to hold up a trophy, say, oh, look what I
- 53:45got. I'm not that type of guy.
- 53:47My reward is the people around me.
- 53:49The business I work for is succeeding.
- 53:53I think one of the best things around here is we are, we're
- 53:57currently hiring. We need workers and I think that
- 54:00is a great mode as a company because some business, some
- 54:05businesses excuse me, are currently downsizing, you know
- 54:09they're letting employees go. We are currently hiring.
- 54:11We've hired I believe over 40 in the last 4-5 months and we're
- 54:16still looking to head on. So I just say that is a growth
- 54:21means a lot to me and it rewards me that I as a salesman and the
- 54:26whole sales team, we are doing our jobs to get work in here so
- 54:30we can bring people in and give them jobs.
- 54:33You know, I'm not putting us on the pedestal because we're not.
- 54:36It is a whole team effort. We cannot do it ourselves.
- 54:39It is across the board. The entire people here, we are
- 54:42all working hard, working together to create job
- 54:46opportunities for other people, to bring them in here and enjoy
- 54:49our family atmosphere. I was and you kind of maybe you
- 54:53touched on the answer to my question here, which is, you
- 54:56know, when people do come to work there, why are they coming?
- 55:01What? What is it that draws them in,
- 55:02and what keeps them there? I think what it is, it is a, a
- 55:06feel of family. It really is the pay is the pay
- 55:10is great, good benefits. We partake and, you know,
- 55:15different activities, our human resources, they do great jobs.
- 55:20We have little picnics. We have, you know, outings.
- 55:24It is just a great place to work.
- 55:26Is it stressful and fast-paced sometimes?
- 55:30Yeah, absolutely. Every place is.
- 55:32You sell newspapers at a stand and sometimes you're not busy.
- 55:35Next day you have 20 people deep.
- 55:37That's every industry. But around here, we all work
- 55:40together. We do not.
- 55:42You come in tomorrow, Anthony, we're not going to set you up
- 55:45for failure because we're all invested in the company, our
- 55:49retiree with their pension and all that they're looking at us
- 55:53to help them out. We currently working for them,
- 55:57but we're also working for us who create our retirement fund.
- 56:01And being a small town Northeast, you know, we're just
- 56:06a little, little speck on the New York border there, but we're
- 56:10very goal oriented. We're very tight.
- 56:14We're people call this the Norman Rockwell community
- 56:18because basically we are we're like a Hallmark movie our town.
- 56:21And I think that atmosphere with everybody's attitude here of
- 56:26working together, being a team, it's just fantastic.
- 56:30And one of the aspects that I think is nice is we have
- 56:32generationals, you know, legacies here.
- 56:36We have people that their grandfather worked here, their
- 56:38dad worked here, they work here, their son works here.
- 56:42So we see a lot of that here. And I think that shows a lot of
- 56:44pride in what our company does, that a certain family, or should
- 56:49say families have a legacy here that hey, my name has been in
- 56:54this building for almost 100 years.
- 56:58And I think it's fantastic where we open the doors for a tour for
- 57:02like 100 year. We had a tour in here.
- 57:04We had people come in like, Oh my gosh, my grandfather worked
- 57:07on this machine, my dad worked on this machine.
- 57:09This is where, you know, and you just see that and it brings
- 57:13pride to a lot of people. And I think that's what we have
- 57:15a lot of here at Election Materials is pride.
- 57:20That's so cool. I mean, I feel like that's
- 57:21something out of an old movie. You don't, you don't hear that
- 57:24very much anymore where you got 123 generations of people, you
- 57:28know, working at the company. Jim, I've just got one more
- 57:32question for you. But before I ask it, I want to
- 57:34do 2 things. First of all, I'm going to
- 57:35invite all of our listeners to hit the follow button on their
- 57:37favorite podcast app so you can continue to get more great
- 57:41interviews like we've had today with Jim.
- 57:44Jim, I also want to let people know the best way to either
- 57:48continue to follow your story, that of the companies or to get
- 57:51in touch with you directly. What would that be?
- 57:54You can follow us.online@electmat.com.
- 57:57That's ELECMA t.com. We have a nice web page.
- 58:01We're actually getting that redone in remarks for 1:10, but
- 58:05you can follow us online there. Easiest way to call us is our
- 58:08800 number. It's 800-356-2211.
- 58:13That gives the Direct Line. You can get a hold of the
- 58:16operator to get us in sales or if you are in the industry and
- 58:21you're going to shows. ISA is one of the biggest shows
- 58:26in the country. We always have a booth there.
- 58:29Please stop by the booth at ISA. This year it's in Nashville.
- 58:33We will be going overseas for a show.
- 58:37We are Cast Expo, we are always around, but probably the best
- 58:41way would be our website at electmat.com or the 800-356-2211
- 58:47for a direct call in. Great.
- 58:49And we'll make sure we put all that in the show notes as well.
- 58:52So last question for you, Jim, as you look to the future, what
- 58:56exciting changes do you see coming to your industry?
- 59:02It's almost endless. I think the biggest thing is
- 59:05going to be the whole data center and where that goes.
- 59:09As we're getting more computer savvy, more AI, it's going to be
- 59:13interesting to see how the industry changes towards that.
- 59:19The car industry, you know, you've gone to battery cars
- 59:22instead of gas cars. There's now a push for hydrogen
- 59:26cars. You've seen that over in Europe
- 59:28where they're actually using hydrogen cars.
- 59:30So you're seeing that development from gas to electric
- 59:33to hydrogen and also cell phones to AI to other products.
- 59:38So I'm excited to see exactly what's going to happen next.
- 59:42I saw a great meme online just yesterday where a guy had a
- 59:46telephone, a boom box, a telephone book in front of him.
- 59:51And it's like all that is now in the palm of your hand.
- 59:53And you think about it, all that is right there.
- 59:56What does the future hold? What are we going to have in our
- 59:58hands? You know, in our ears?
- 1:00:02You know, five years down the road, it's just mind blowing of
- 1:00:04what we can do and I'm excited to see how we are going to adapt
- 1:00:07to that. It it's going to be a fun ride,
- 1:00:10it really is. You know, it's interesting
- 1:00:12because when I ask this question of most of my guests, they
- 1:00:16respond with ways that they're starting to use AI in their jobs
- 1:00:22or their businesses. And your response is still very
- 1:00:27much related to AI, but it's a little bit different because
- 1:00:31it's in the demand for your products because AI is booming
- 1:00:36so much. Yes, yes.
- 1:00:38And and that goes back to the use of the boards.
- 1:00:42You know, you got the computer boards, everything involved, and
- 1:00:46that's where our product comes in.
- 1:00:47So again, we're going to have to adapt to what that need is.
- 1:00:50So again, you know, we have all these parallel paths, now we're
- 1:00:53going to start another one and have another branch come off
- 1:00:56that family tree here. OK, Jim, Margo, I want to be the
- 1:01:00first to thank you for sharing both your time and your story
- 1:01:03with us today. I really appreciate it.
- 1:01:05I appreciate the time, Anthony, and I appreciate you reaching
- 1:01:07out and I'm glad we could do this together.
- 1:01:09It was a lot of fun, folks. That's a wrap on another episode
- 1:01:12of the Inspired Stories podcast. Thanks for learning with us
- 1:01:15today.