Latest / Keys To The Shop : Equipping Coffee Shop Leaders
SHIFT BREAK! You Need to Avoid This HUGE Training Mistake!
Training employees remains one of the central tasks of cafe ownership and management. Rather than training from a central standard and source that has been thoughtfully crafted to onboard and develop the skills of the barista to meet specific standards, there is a temptation to want to lean on training by osmosis or by committee where the new hire is simply assigned a shift schedule and told they will learn from the other experienced employees. What you end up with is a lot of mixed messages, confusion, disengagement and inconsistencies.
Today on Shift Break we will be talking about why…
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