When Experience is a Liability

Keys To The Shop : Equipping Coffee Shop Leaders · Jul 8, 2021 · 10m

Don't hire someone with experience! At least that is what I hear quite often. The idea being that you won't have to untrained old habits. I many people's mind experienced employees are more of a pain than they are willing to deal with.

But where does this assumption come from? Is this a fair rule to have for hiring? I honest don't think so. The truth is that experience is only a liability in the hands of certain people.

On today's Shift Break we will be exploring just how experience can turn into a liability and how to approach baristas with experience in a fair way.

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