Latest / The Chief Customer Officer Podcast
EP022: The Real AI Work: Agent Command Centers, AI Slop, and Building Systems That Save Time
Jay and Jeff are back with a live build episode — two operators comparing notes on what's actually working with AI. From Jay's Agent Command Center at Balboa to Jeff's Linear task ingestion system and a viral VS Code ad hack, this one's packed with real examples. Plus: why the moat in AI is attention, not technology.
KEY TAKEAWAYS
AI slop is a real leadership problem: Unedited Claude output is hitting inboxes everywhere. Jeff catches CSM candidates submitting unmodified hiring exercises. Fix: build a "fingerprints on it" culture before anything leaves your hands.
The Minto Pyramid cuts bloat…
The skinny
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