The Design Skill Everyone Assumes They Have / Mariana Salgado / Ep. #263
What if the ultimate cheat code for service design is not a new framework, but learning how to deeply listen? Discover how to sharpen your most vital skill and apply everyday activism to your design practice with our guest, Mariana Salgado.
In This Episode:
The Ultimate Design Skill: Why deep listening is crucial and how to intentionally train your ears for better stakeholder interviews.
Everyday Activism: How to shift your perspective by starting every project with one question: "who are we leaving aside?"
Public Sector Design: The unique challenges of designing services when the law…
The skinny
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