Ticket Workflow vs. Collaborative Project Workflow: Which is Right for Your Organization?
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Do you use tickets to track issues, or do you use more of a collaborative approach with your issues and projects. We reviewed the pros and cons for each methodology as a community. Many are using some kind of ticketing, along with something else, but everyone agrees there is always room for improvement. Listen in for clues for what you can do better.
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The skinny
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