Kate sounds off on small things and repairs

The Not-Boring Tech Writer · Nov 13, 2025 · 20m · transcript

In this solo episode, I talk about my latest content update progress. I also reflect on Dennis Dawson’s interview (S3:E22), the ways I'm already using Dennis's tips, and the power of doing small things or repairs to affect larger change.

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I’ve continued my work to update the KnowledgeOwl Support Knowledge Base to align with major navigation and UI changes we rolled out in December 2024. My previous punchdown list of fewer than 50 articles was wrong, but I do think I’m below 100 now, after I found a chunk of content I’d completely missed.

I reflect a bit on some of the detailed, specific next…