Latest / The Jon and Marc Podcast / Law Firm Marketing in 2026: The Predictions No One Wants to Hear
Transcript
- 0:00Yeah, I'm going to say something that's probably not going to sit
- 0:02well with a lot of people. Oh great, you never do that.
- 0:05The days of agencies focusing on single disciplines is going to
- 0:11be. Gone.
- 0:12The term I want to use is AI fatigue on the consumer level.
- 0:15I think a key to success is bringing more human element into
- 0:20the customer service side of the business.
- 0:37Welcome back to the John and Mark podcast.
- 0:40We are live in Orlando and today I have my special guest, the
- 0:44Oracle John Robinson. The Oracle.
- 0:47Yes, it's a new. I've been called a lot of things
- 0:49in my life, but Oracle is not one of them.
- 0:51And today will probably be the last day because today we are
- 0:53doing the 2026 predictions. We have a laundry list to get
- 0:58through. I think we have at least eight
- 0:59items to go through. So John, first big prediction
- 1:03we're going to be making is a big shift from traditional TV
- 1:07spends into streaming and social.
- 1:10I think this is a trend that's been happening for a while, but
- 1:132026 is probably the year that the pendulum swings in the other
- 1:18direction and remnant budget gets spent on traditional TV.
- 1:22There's just too many eyeballs that are shifting away from
- 1:25watching regular TV. Like I I don't know many people
- 1:28who still have a traditional TV package.
- 1:30Maybe cable. I use YouTube TV.
- 1:32What do you? Use YouTube TV.
- 1:34It's not worth spending the money if the eyeballs aren't
- 1:36there. And that's what it's all about,
- 1:38is where people going. How are people consuming
- 1:41content? And then how do you get your
- 1:42message in front of those people?
- 1:44And TV, Traditional TV at least. Just not the way anymore.
- 1:47Not saying traditional TV is going away, but we are
- 1:50predicting a larger shift in those massive budgets moving
- 1:54away from TV into those different channels which is
- 1:58streaming and social O. Part of the reason I redict this
- 2:01is happening because not only are the eyeballs moving, but the
- 2:05technology from a streaming perspective is just getting so
- 2:08much better. And the personalization and the
- 2:10targeting you're able to do with either streaming and social
- 2:14platforms now is you're able to get your ads directly in front
- 2:17of the audiences and households you want and not waste any
- 2:20marketing dollars on showing your commercial to anyone you
- 2:23don't want. With linear TV is you just
- 2:25you're buying a commercial spot and whoever sees it, sees it.
- 2:29That's a really good point, right?
- 2:30People have been making, law firms specifically have been
- 2:33making their media buying decisions based around showing
- 2:37their ad when they think people would be watching, right?
- 2:41So you're buying a placement. There are people who are
- 2:43injured, they're home from work, they're sitting at home.
- 2:46Maybe they're watching like the judge shows or they're watching
- 2:49game shows. And that's traditionally like
- 2:51where advertising dollars would go in the middle of the day.
- 2:54But you're also getting a large portion of your audience that is
- 2:58just not injured and just at home and they're watching these
- 3:01shows. If instead you could target
- 3:03individuals based on certain criteria, well, now all of a
- 3:07sudden it doesn't matter when you're actually showing those
- 3:09ads yes, that's the power, right?
- 3:12So traditionally people watching, you know, price is
- 3:15right, you're going to pay hundreds of dollars for those
- 3:17spots and you're hoping a percentage of those people wind
- 3:20up being part of your target audience versus taking the same
- 3:22budget or even less budget and targeting just the people that
- 3:25you want to target. Whether it's geographically,
- 3:27whether it's demographically, regardless of when that ad
- 3:30actually winds up showing, it's definitely a mindset shift.
- 3:32Talk to a lot of firm partners about this shift.
- 3:35And I've heard in 2025 that there is a 20 to 30% shift of
- 3:40marketing budget from traditional TV over to
- 3:42streaming. I think in 2026, like I said,
- 3:45that's when the pendulum really swings in the other direction.
- 3:47I think over 50% of marketing budgets by the end of the year
- 3:51are going to be moving from traditional TV into either
- 3:54connected TV streaming or YouTube social, right?
- 3:59It's just wherever those eyeballs are, where you could
- 4:01target people through all these different mechanisms.
- 4:04Yeah, and part of the prediction too is people actually watch TV
- 4:07differently now, so all across different devices.
- 4:10Hold on for a second. Right before we sat down, you
- 4:12said, hey, John, I was looking at our analytics of our podcast.
- 4:15What'd you tell me? 33% of people watch our YouTube
- 4:19content on their TV's. Which is amazing to me.
- 4:22I'm thinking like when I listen to a podcast, I'm listening in
- 4:24my car or I'm working and I'm watching it on my computer and
- 4:27listening to it. I'm not thinking people are
- 4:30actually watching us on TV right now.
- 4:32If you're watching us on TV right now, put something in the
- 4:34comments, let us know because I want to know who's actually
- 4:36watching us on TV. That is an interesting thing,
- 4:39but I digress, right? It's a whole different way to
- 4:42consume content now. Same box, right?
- 4:44It's a big screen, it's hanging on your wall.
- 4:47But what people are actually getting through that is very,
- 4:50very different. Used to be you screw in the
- 4:52coaxial cable and you play with your rabbit ears and you get
- 4:54what comes to your TV. Now it's much more controlled.
- 4:57Yeah, and the way that people watch TV not only from the
- 5:00devices is different, but it's actually proven that the younger
- 5:03generation, what they do is they turn stuff on streaming and then
- 5:06they get to pull their phone up and are on their phone while it
- 5:09plays. Yep.
- 5:10So you're getting like half attention on both and you need
- 5:12to be serving on both. That second screen effect is a
- 5:15real thing. Also, people just walk out of
- 5:17the room, right? Like there are impressions being
- 5:21served, and you think that they're being served to people
- 5:23who are actually watching them. I mean, this isn't necessarily a
- 5:25positive for streaming, but it's the same effect that you're
- 5:28having with traditional TV, right?
- 5:29It's on, it's in the background. You know, you may think you're
- 5:32getting like a view through conversion because someone saw
- 5:35your ad, that the reality is that it's muddied.
- 5:37So you just got to be careful with this stuff.
- 5:39You got to work with people who actually know how these things
- 5:41work. The tracking, regardless of what
- 5:43anyone tells you, the tracking for this, while better than
- 5:46traditional TV, is not great, right?
- 5:49Multi device tracking, not great.
- 5:52Second screen tracking, not great.
- 5:53Inevitably, you're pulling up your phone to contact a law
- 5:56firm, or you're pulling up your computer.
- 5:58But the ad was seen potentially on another platform, on watching
- 6:02Netflix, on your iPad or on your TV.
- 6:04Definitely a great strategy to win top of mind marketing.
- 6:07Last click attribution is a little tough on it sometimes.
- 6:09Yeah, it's not going to be the last click who's putting unique
- 6:12phone numbers on all their different streaming ads.
- 6:14It's like it doesn't make sense. And then like realistically, how
- 6:18law firms can tackle this, why I think it's important is where
- 6:20TV, like you said, you can, you're buying ad space where you
- 6:23think people might be now moving forward.
- 6:26If you just take your docket like hey, the past a year or
- 6:28two, pull all my cases that we've signed, give me their zip
- 6:32codes, the demographics, their ages and take that information.
- 6:35Just load it into the demand side provider and you can just
- 6:39serve your ads to exactly those people that live in those zip
- 6:41codes. That it'll identify all the
- 6:43households that have some that lives in that household, which
- 6:46devices they have, and they'll show your ads to that exact
- 6:49match of people that match your target demographics of your
- 6:51existing client base. You could do that on Facebook.
- 6:54Exactly what I said, yes, streaming and social.
- 6:56It's like you can use those exact same tactics on different
- 6:59platforms. To achieve that, now the
- 7:01platforms themselves are evolving, right?
- 7:03Meta has been like the £500 gorilla in this space, which
- 7:07seeing a surge in TikTok. Yep, right.
- 7:09And then there's advertising and other social platforms too.
- 7:11Depending on where you are in the country, what demographic
- 7:14you're trying to reach, these niche social platforms may be
- 7:17good avenues for you as well. But message here is 2026.
- 7:21This is where the shift from traditional media really pushes
- 7:24into programmatic TV, radio, moving more towards streaming,
- 7:28social, you know, even platforms like Spotify.
- 7:31I think this is addiction 1B. Huge shift away from traditional
- 7:35radio into Spotify advertising and podcast advertising.
- 7:39So you can either advertise directly on the streaming
- 7:41platforms like Spotify or I haven't seen a lot of lawyers do
- 7:45it yet, but I think it's a good strategy.
- 7:47Going to 2026 and I predict this is going to happen more and
- 7:49more. Is buying AD space just like
- 7:52Athletic Greens does on podcasts that are very popular?
- 7:56Again, it's all about where the eyeballs are right?
- 7:59And unlike traditional media where you are guessing you're
- 8:02relying on like Nielsen to kind of give you directional guidance
- 8:06on like what people are watching or listening to.
- 8:08You actually have real data, right?
- 8:09If you're buying a placement on a podcast, you can ask that
- 8:13podcast host exactly how many people are watching each
- 8:16episode. You can ask them for the
- 8:17demographics. We look in Spotify, in an Apple
- 8:19podcast, we could tell the ages, the genders, the jobs, the
- 8:23locations of whoever's watching our podcast.
- 8:26And so could anyone else that you may be advertising with.
- 8:28So definitely something that people should be thinking about
- 8:31heavily in 2026 if you haven't already.
- 8:34That's going to be a controversial one.
- 8:35I'm interested to see what people think about that in the
- 8:37comments. If you're enjoying this episode
- 8:39of the John and Mark podcast, make sure you subscribe to us on
- 8:42YouTube or wherever you listen to your podcasts.
- 8:44We're also on social media. We'll see you there all.
- 8:47Right prediction #2 Yep, we hear a lot about AI.
- 8:52I think 2026 is the year of anti AI with a lot of push backs from
- 8:56the consumer level. I was reading a post on LinkedIn
- 9:00from Darren Shaw. So he's a local SEO expert, he
- 9:03owns White Spark and he said something to be kind of, and
- 9:07don't misquote me, Darren here, but something akin to I called a
- 9:12local business and I got an AI bot that answered and I hung up
- 9:16immediately. That is becoming more and more
- 9:19commonplace as people are able to recognize that I'm not
- 9:21talking to an actual human. It's just like when you're
- 9:24you're chatting on a website and it's like, you know, it's not a
- 9:28real person. You say support or chat or
- 9:31operator, right? Or when you call up and you're
- 9:33getting like an IVR and you just on a pound zero to get to a
- 9:36human. Like people want to talk to
- 9:38people. There's a place for AI, but this
- 9:41mass adoption in all aspects of customer service, I think the
- 9:45line is going to be drawn and people are going to say no.
- 9:48When I call your business and I'm expecting a human, I want a
- 9:52human. The term I want to use is AI
- 9:54fatigue on the consumer level. I think a key to success is
- 9:58bringing more human element into the customer service side of the
- 10:01business and using AI for other stuff, but there will be a lot
- 10:04of pushback on that side. In 2026, I think we're going to
- 10:07see a clear delineation between most people who just use AI as
- 10:12part of their life and then AI as a skill set, right?
- 10:16Where people are actually able to use AI in a sophisticated
- 10:19way, where they have workflows that are potentially using
- 10:22multiple AI tools, where they've refined their processes.
- 10:26And this could be at a law firm, it could be marketers, any
- 10:28business in general. Like there's a very big
- 10:30difference between US going to our video team and saying we
- 10:34wanna create a video that has these different AI elements and
- 10:37we get a very fine polished product and it takes a while to
- 10:41get something that's great versus me just going to VO in
- 10:44Gemini and saying make me a video of someone doing this.
- 10:47Yeah, I've seen those videos. They're horrible.
- 10:48Right, go on, Sora. Yeah, and you just scroll
- 10:51through and it's just garbage after garbage.
- 10:53It's like our MTMP images we made.
- 10:55Yeah, questionable. Yeah, yeah.
- 10:57All right. I love that one, right, Us
- 10:59taking the selfie and it's got the photo of us taking the
- 11:02selfie. Like it doesn't even make
- 11:03logical sense. So, you know, we're not
- 11:05necessarily dealing with people with like 10 fingers on one hand
- 11:08anymore, right? It's gotten better than that.
- 11:10But there is going to be in 2026 a very clear line of people who
- 11:15have expertise in using AI and just the rest of the populace.
- 11:19I agree. And I think there's a dangerous
- 11:20game that's being played where maybe law firms think, hey, we
- 11:24need to use AI, we're going to be left behind.
- 11:26But aren't well equipped from a personnel or skill set
- 11:28perspective to properly implement it.
- 11:30And they're going to do more harm to themselves and to their
- 11:33potential clients moving forward.
- 11:35All right, that's prediction number two.
- 11:37Number three, we believe Gemini is going to overtake ChatGPT.
- 11:42At the beginning of 25, ChatGPT had almost 90% of the market
- 11:47share in LLM tools. We're now at the beginning of
- 11:492026. That has eroded.
- 11:52Estimates put it somewhere between 60 and 80% of the market
- 11:55share. Now, there's two main reasons
- 11:57for this. One is because there's been a
- 11:59lot more tools that have come out more specialized, right?
- 12:02People use clod for coatings. They're not always going to
- 12:04ChatGPT, but the real zinger here is Google.
- 12:08And we've been saying this for a year, that even though open AI,
- 12:12ChatGPT kind of we're at the forefront of a lot of this AI
- 12:15revolution, Google will win. Gemini's adoption has continued
- 12:19to increase. It is surging in market share,
- 12:22is not surpassed ChatGPT at all. But our prediction by the end of
- 12:252026 is that Gemini will surpass ChatGPT in terms of market
- 12:30share. And we'll see similar to what
- 12:31happened with search where initially you had Alta Vista and
- 12:34Yahoo that were the original search kings and then Google.
- 12:38Kings Yahoo crushed for forever. It just eventually Google
- 12:42overtook it. And once they overtake, they
- 12:44never look back. So yesterday, Google's market
- 12:47cap hit $4 trillion. Insane.
- 12:50Google's not going anywhere. They're not succumbing to Sam
- 12:52Altman. Google will win.
- 12:54That's the prediction for 2020. 6 I agree with that, the AI wars
- 12:59are based on computing power and the access of information to
- 13:02compute to build better models, and Google has both of those
- 13:06things available to it as part of its infrastructure and they
- 13:09have almost an unlimited amount of money.
- 13:10So what does this mean to you? If you believe in this
- 13:13prediction like I do, is if you're building infrastructure,
- 13:16maybe start building it with Gemini instead of Chappa GBT so
- 13:19down the road you don't have to change it.
- 13:21Maybe our audience doesn't know this, but the future of Search
- 13:25is powered by Gemini. AI Overviews.
- 13:28Those are powered by Gemini. Your Siri answer will be powered
- 13:31by. Gemini yes, Apple signing a deal
- 13:35for Gemini to power Siri in the next iteration like Google will
- 13:39win. Instead of Google paying for or
- 13:41In addition to Google paying for monopolistic rights to be the
- 13:45default search engine on iPhones, now they're also paying
- 13:49to have Gemini be part of Apple Siri platform.
- 13:52So Google will win. That's the prediction Agreed.
- 13:55All right. The next one we want to get into
- 13:57is a topic that has three prongs to it, but we're going to call
- 14:00it consolidation in the marketplace, especially in the
- 14:03legal marketplace. So first, we are predicting A
- 14:06consolidation from the law firm side where we predict many law
- 14:11firms consolidating individual ones into bigger conglomerates,
- 14:15some mergers, some acquisitions. We see a lot of this happening.
- 14:19We predict a lot of this happening in 2026.
- 14:22This has been happening throughout 25 private equity
- 14:25investment into law firms with the advent of alternative
- 14:28business structures in Arizona, it's made it's mark and we're
- 14:32seeing a consolidation of firms for a variety of different
- 14:35reasons. You've got law firm partners who
- 14:38maybe didn't have a succession plan.
- 14:40Yeah, and I. Just want to catch.
- 14:41Out right, you're seeing law firms want to join a bigger
- 14:45entity so they don't have to worry about back of house
- 14:48operations. Someone to look at who's doing
- 14:50this the right way, let go in Canada, the way that they are
- 14:55setting up their MSO by being a back of house operations but
- 14:59still letting the firm's kind of operate semi independently on
- 15:03the front end. I think that's probably the
- 15:04right way to do this. There are other iterations of
- 15:07this as well where private equity is coming in and
- 15:09acquiring multiple law firms and then merging them into one.
- 15:13A lot of different ways that this is happening, but it will
- 15:16continue to accelerate in 2026. It's not going away, right?
- 15:19There's no reason for it to go away.
- 15:21The legal marketplace, if you're afraid of competition and you're
- 15:25afraid of high acquisition costs, stay away from legal.
- 15:28But that's not something that private equity is afraid of
- 15:30because they can overpower that with a lot of money, correct?
- 15:33A lot of marketing dollars, a lot of brand visibility.
- 15:37That could definitely help in a market where everybody's
- 15:41fighting for cases and overall, just generally the acquisition
- 15:45cost continues to rise across the marketplace.
- 15:48I think there's going to be an impact felt this year from that
- 15:52happening for firms that did not go with private equity.
- 15:56That is going to be a challenge in a local market.
- 15:59When you've got huge 7-8 figure investments in law firms that
- 16:03are now just blowing their brand out of the water and you're
- 16:07sitting there still trying to get a few cases here and there.
- 16:10That's where there's going to be a problem.
- 16:11And I don't know how that's necessarily going to impact
- 16:13those firms. Are they going to have to try
- 16:15and find someone to acquire them?
- 16:16Are they going to have to go and maybe merge on a smaller scale
- 16:19with another firm? Yeah, it's interesting because
- 16:21we're seeing consolidation, you know, in local areas like with
- 16:25the competitors consolidating, you know a high volume firm with
- 16:27like a litigation trap. We're seeing the consolidation.
- 16:30We're seeing consolidation across state lines, Yep, to
- 16:33increase the overall impact area.
- 16:34So we first see this happening a lot more in 2026, and I'm
- 16:39interested to see the impact not only from the law firm side on
- 16:42the consolidation theme. We are predicting on the legal
- 16:45tech side of the house, a huge consolidation.
- 16:48Over the past two years, there's been a boom of tech.
- 16:51The AI boom has made 1000 different tools here and there.
- 16:55A lot of these tools are either going to die off, get acquired,
- 16:58or start consolidating into more holistic suites instead of too
- 17:02many niche solutions here. We're going through a similar
- 17:06cycle is what happened in the SAS space, right, maybe a decade
- 17:11or so ago, where you've got all these point solutions coming up
- 17:14and they just wind up getting acquired.
- 17:16Yeah, it's like. There's intake boom, then
- 17:18there's a case management stuff, then those all can come by.
- 17:20Now there's an AI boom and it's like consumers want a simpler
- 17:23solution instead of having to tie everything together.
- 17:25But. In legal tech, like in all
- 17:28software, there's a lot of investment from either VCs or
- 17:31private equity, some type of institutional investment.
- 17:34They wanna see a return. Yes, right.
- 17:36So they're putting money into these businesses to see them
- 17:39grow and grow aggressively. And then at some point there has
- 17:41to be an exit. Yes.
- 17:43So consolidation is one way that that happens and I think we're
- 17:46gonna see some more of that this year.
- 17:47And then to finalize the consolidation theme, it started
- 17:51happening at the end of 2025. We heard the news. 2026 is also,
- 17:56I believe, the year of the legal marketing agency consolidation.
- 18:00Yeah, not a topic everyone really wants to talk about.
- 18:03Agencies in the legal marketing space have been getting acquired
- 18:06left and right. We could talk about some of the
- 18:08specifics. Do we want to talk about the
- 18:10specifics? We'll start there.
- 18:11Do you think it's going to happen?
- 18:13I think it's going to. Happen it is.
- 18:14Happening. It is happening.
- 18:15It's our prediction. There aren't many left.
- 18:20It's like firms like ours, right?
- 18:23We talked to the other people who run the shops.
- 18:26Yeah, for those who don't know, all the agency owners talk to
- 18:28each other on a pretty consistent basis besides the
- 18:30ones that aren't nice to each other and you know who you are.
- 18:32But we all chit chat behind closed doors and are mostly very
- 18:36friendly. We knew about a lot of these
- 18:37acquisitions happening before they were publicly announced.
- 18:40We also receive a lot of the phone calls when law firms find
- 18:45out that their agency has been acquired and then their
- 18:49operations are being offshored or they're dealing with a
- 18:53significant reduction in communication, or they're told
- 18:56that their project manager or account manager, there's going
- 18:58to be no layoffs. And then all of a sudden next
- 19:00week their account manager is laid off.
- 19:02I don't foresee it slowing down. And the ones that are left, I
- 19:05think going to be the ones that are more successful here.
- 19:07This is sort of potentially sort of the inverse of what we were
- 19:10talking about with the law firms.
- 19:11The ones that are getting consolidated, are getting more
- 19:14money behind them, are able to grow.
- 19:15I think in the agency space, what's happening with all this
- 19:18investment is you're seeing the agencies actually dilute their
- 19:22offering and what once was a great agency is now run with
- 19:28institutional dollars with the mindset of how do I squeeze as
- 19:30much value out of my investment as possible.
- 19:32And that could be offshoring. It could be it.
- 19:34Maybe you're going to get 2 less pages of content.
- 19:37Maybe you're going to your link building efforts are going to
- 19:39just be a little bit more diluted.
- 19:40Maybe development is going to get pushed to a different team
- 19:43and they're just going to try and extract value.
- 19:45We're not calling out any particular person here, just
- 19:47general. These are the themes of things
- 19:49we see happen. And the fact of the matter is,
- 19:51for example, anyone who owned that agency has sold it.
- 19:54Good for them, they made a bunch of money but like they still
- 19:56want to do great work for you but they no longer are in charge
- 19:59and someone else pulls the strings which usually leads to
- 20:02the decline in quality. Yeah.
- 20:03I mean, our, our audience here is law firm owners or law firm
- 20:06marketers, and you're the ones that are dealing with the
- 20:09fallout of what happens when your agency winds up getting,
- 20:12yeah, acquired, consolidated. It's not always a great
- 20:15situation, and sometimes it. Sometimes it works out good, it
- 20:18works. Sometimes it works out well.
- 20:19Yeah, that's the prediction, right?
- 20:20We're talking about predictions. The prediction is this will
- 20:23continue throughout 2026. I think this is actually a good
- 20:27transition into some of our other marketing topics.
- 20:30Yes, pivoting away from consolidation prediction #5 the
- 20:34death of vanity metrics. Should have died a long time
- 20:37ago, yeah. It was on its deathbed, but.
- 20:40Looking at traffic as a metric of success, it's not, right?
- 20:44Like we could put a blog post that just generate a bunch of
- 20:47traffic for something that's largely irrelevant.
- 20:49But just traffic as a whole is diminishing from traditional
- 20:54organic search, right? AI doesn't necessarily drive
- 20:57direct traffic, so the traffic that you are getting is more
- 21:00valuable. You can't look at traffic
- 21:01anymore, but it's not just traffic.
- 21:03Impressions are crazy now. Impressions.
- 21:05Because there's so many different SERP features, there
- 21:08was a big spike in impressions. A couple weeks ago, because AI
- 21:11overview started featuring map packs, clicks weren't
- 21:14increasing, but now you're seeing brands show up in the map
- 21:17pack in the AI overview and those count as impressions too.
- 21:20The biggest vanity metric going away.
- 21:22I mean, it hasn't been a vanity metric, it's been a leading
- 21:25indicator, but it, it really is becoming a challenge to use
- 21:28rankings as a measuring stick of success because of
- 21:32personalization. Yes, that is something that I
- 21:35think law firm owners have to come to terms with.
- 21:37We've had many tough conversations with managing
- 21:40partners at firms who want to understand where they should be
- 21:44looking. Now that rankings aren't that
- 21:46measuring stick, there isn't a clear answer.
- 21:48I will tell you something you should not be doing is looking
- 21:51at these AI tools that are trying to gauge your visibility
- 21:55within AI platforms. That is not a reliable
- 21:58replacement for rankings because AI is extremely personalized.
- 22:03Everyone's results are different.
- 22:04Where you physically search changes your results.
- 22:06What you've searched in the past changes your results.
- 22:09You can't use those tools. Rankings traffic won't matter.
- 22:13By the end of 2026. We don't know what Google search
- 22:16are going to look like, but they definitely aren't going to look
- 22:18like they're looking today. Well, John, if rankings and
- 22:21traffic aren't important, what are important?
- 22:25We run an agency. Cases, cases, cases.
- 22:27Leads and cases. Baby leads and cases.
- 22:29All that matters is cases. Your attribution is.
- 22:32We've been beating the attribution drum for years about
- 22:35wanting to make sure that you know where every single lead
- 22:37comes from. That is just going away.
- 22:39Well, you still want to know where it's coming from, but it's
- 22:41not exactly how it got there, if that makes any sense.
- 22:44Yes, that makes a ton of sense, Mark.
- 22:47You just don't know anymore, right?
- 22:49You may wind up getting a lead through your map pack, or a lead
- 22:53through branded paid search, or a lead through your LS AS, but
- 22:56that's not where they found you. If you start cutting off all of
- 23:00the top of funnel awareness, all of a sudden you're not getting
- 23:03those bottom of funnel things that are actually tracked.
- 23:05So yes, you can still track last touch attribution for the most
- 23:08part, but it's the funnel has changed.
- 23:11That goes into our prediction number 62026 is the year of
- 23:15holistic full funnel marketing in the legal space.
- 23:17Yeah, I'm going to say something that's probably not going to sit
- 23:19well with a lot of people. Oh great, you never do that.
- 23:23The days of agencies focusing on single disciplines is going to
- 23:29be gone. So we have traditionally run an
- 23:32SEO agency for years. We've said what what are John
- 23:35and Mark good at? What is our team good at?
- 23:36It's SEO. We are still really great at
- 23:39SEO, but when it comes to generating cases for firms, what
- 23:43matters is generating those cases, not investing more in
- 23:47something that may not be what you need to be investing in.
- 23:50So you need to think about where your marketing dollars are going
- 23:54in a dynamic way. Setting a fixed budget for TVA,
- 23:59fixed budget for paid social, a fixed budget for all these
- 24:04different things is not necessarily how you have to go
- 24:07about this because the game is changing on a regular basis
- 24:12constantly and you have to take advantage of those
- 24:14opportunities. SEO has become brand marketing.
- 24:18So people use all the acronyms like GEOAIOAEO doesn't matter.
- 24:23SEO is optimizing for visibility online in organic ways, which
- 24:29includes AI, which includes SEO, which includes visibility on
- 24:34other people's media platforms, on their podcasts, on news
- 24:39websites. Yep.
- 24:39It's just visibility, right? Visibility optimization.
- 24:43The challenge here is going to be for firms that have agencies
- 24:47that do different specific things.
- 24:49Those agencies may not be giving you the full story about where
- 24:54you should be investing. Yep, that's the challenge is if
- 24:57you have a social media agency and it turns out that social
- 25:00media does not work for your firm because of your firms
- 25:02personalities or because you don't invest in video content or
- 25:06whatever the reason, your social agency is still going to tell
- 25:08you to invest in social as opposed to taking a step back
- 25:11and thinking holistically, right?
- 25:13That's the prediction. Marketing is becoming holistic
- 25:15in 2026. You need to think holistically.
- 25:18Your marketing strategies need to be dynamic and you need to
- 25:20stick and move and constantly change what you're doing to
- 25:23react to the market. Yep.
- 25:24I think that's going to be a big shift that people need to adjust
- 25:28their internal teams for, adjust their agencies they work with
- 25:31for. Because I've seen the shift for
- 25:34the past couple of years before people had like a vein.
- 25:37They're like TV's my thing and I'm just the more money I put in
- 25:39TV the better. But I think single channel
- 25:41tactics are going away and it's holistic.
- 25:44What is our our overall strategy to build brand awareness, drive
- 25:49those leads to us and then convert them effectively once
- 25:52they land on any of our digital properties?
- 25:53Yeah. And it's not to say that any of
- 25:55the individual disciplines are going away.
- 25:56They're just changing and changing quickly.
- 25:59The days of being like, hey I just want to spend 50 grand and
- 26:03get my cases from 1 channel from paper click and that's it.
- 26:06And do no brand marketing or no other marketing or I think is
- 26:10going away. Which leads to our prediction.
- 26:13Prediction #7. Transparency.
- 26:15Transparency. This is the year of transparency
- 26:18pivoting off of #6 lead generators.
- 26:22We all know the challenges with lead generators.
- 26:24Yeah. So not not specifically just
- 26:26lead generators legally from a bar standpoint, from a
- 26:30regulation standpoint and from a consumer standpoint, people are
- 26:33demanding transparency of who is marketing to them and who
- 26:37they're reaching out to. And it is going to cause major
- 26:40ripples and changes in the market in 2026.
- 26:42Yeah, we saw it start beginning of this year with SB-37 in
- 26:46California, right. So California, obviously one of
- 26:48the largest states in the country, is demanding now
- 26:53enforcing that there is transparency on all legal
- 26:56marketing. So that's social media ads,
- 26:58that's on your landing pages on your website.
- 27:01In order to market in California, you have to very
- 27:03clearly state what firm you're marketing for in California.
- 27:07That's really hard to do. If you're a lead generator and
- 27:09you're taking leads in and then you're selling them to a bunch
- 27:12of different firms, you can't do that.
- 27:14Transparency, while I believe people want it more and more
- 27:17from a consumer standpoint, it's going to be enforced now, right?
- 27:20I don't think, like, California isn't going to be the only state
- 27:23that's going to be enforcing regulations like this.
- 27:25We've seen it happen on a national level with, you know,
- 27:28the TCPA changes that wound up almost getting put forward last
- 27:31year and then getting rolled back.
- 27:32But we'll probably see this roll out to other states as well,
- 27:35where transparency won't just be demanded, it will be required.
- 27:38Moving into #8 I'm going to call this prediction the rise of the
- 27:43influencer lawyer. Lawyers brands will become more
- 27:47influencer like in their demeanor.
- 27:49They'll be more advertising about their lifestyle, become
- 27:54way more popular on social media, and that is the brand
- 27:57that they'll be pushing forward. We see people blowing up today
- 27:59already on YouTube. I have a podcast coming up we're
- 28:02trying to schedule with Mike Raffy of The Georgia Lawyer on
- 28:05YouTube. He's blown up on TikTok and
- 28:07YouTube. There's a ton of these people,
- 28:09and I predict that there'll be a lot of influencer lawyers kind
- 28:12of 2026. People want to do business with
- 28:15people they know, they like and they trust.
- 28:18And if you as a lawyer or in someone's pocket, you're in
- 28:22their social media feed, they know you intimately.
- 28:25They like you because you're talking about things like Hunter
- 28:28Garnett. Watch that episode if you
- 28:29haven't seen it. Like he is a great example of
- 28:32the influencer lawyer. He talks to his people in his
- 28:35market. He knows his demographic.
- 28:37People you trust, right? If you are being transparent.
- 28:41Again, right, Theme of 2026. You're being transparent if
- 28:44you're being real. If you're not being fake, you're
- 28:46being authentic. People will trust you.
- 28:49They'll want to do business with you.
- 28:50They'll know you. They'll like you.
- 28:51They'll trust you. That was our 2026 predictions,
- 28:54probably Part 1. We might do this again.
- 28:56If you have predictions that you want to make, please put them in
- 28:58our comments below and we'll respond.
- 29:00Or we might even do a response video to you All's predictions.
- 29:04Thank you for tuning in. Don't forget to like and
- 29:06subscribe. John, send us out.
- 29:07There you have it. We'll see you soon.
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- 29:16We'll see you next week on John Mark Podcast.