The End of SEO?
In this episode of "Full Tech Ahead," Amanda Razani interviews Ryan Johnson, CPO of CallRail, about how Artificial Intelligence can benefit small and medium-sized businesses (SMBs). Johnson explains CallRail's evolution into a conversation intelligence platform and advises business owners to use AI to solve long-standing "legacy problems"—such as managing after-hours calls or handling peak call volumes—rather than inventing new problems to solve.
He emphasizes the importance of starting small, setting realistic expectations, and securing leadership buy-in to avoid the high failure rate of AI…
The skinny
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