Latest / Pharmacy Podcast Network / The NASP Specialty Pharmacy Expo RECAP Show | Part Three
Transcript
- 0:05Speaker 1: You are listening to the global network of podcasters dedicated
- 0:09Speaker 1: to the pharmacy profession. Welcome to the Pharmacy Podcast Network.
- 0:24Speaker 2: Hey there, Welcome to the NASP twenty twenty five here
- 0:32Speaker 2: at the gay Lord Rockies in Denver, Colorado. This is
- 0:35Speaker 2: an exciting time where we're bringing together thousands of people
- 0:40Speaker 2: focused on specialty pharmacy and impact on our patients. You're
- 0:44Speaker 2: not going to want to miss this. Stay tuned for
- 0:46Speaker 2: the coverage of the NASP twenty twenty five, brought to
- 0:50Speaker 2: you by the Pharmacy Podcast Network. Here with Jennifer Noonan
- 0:57Speaker 2: with Excessia Health at the NASP twenty twenty five. Jennifer,
- 1:01Speaker 2: why is this an important organization and conference to be
- 1:04Speaker 2: a part of.
- 1:06Speaker 3: Well, it's important for I think all specialty pharmacies across
- 1:11Speaker 3: the country just because of the standard that they uphold
- 1:15Speaker 3: people to, that they have such great educational opportunities. But
- 1:20Speaker 3: as you know, I'm not a pharmacist, and so I
- 1:22Speaker 3: think sometimes people wonder how did I end up in
- 1:25Speaker 3: this environment? And my background is nursing twenty five years
- 1:30Speaker 3: of patient facing. I worked about seventeen years in emergency
- 1:33Speaker 3: medicine and moved into hospice care, and in that role
- 1:38Speaker 3: started working in the pediatric hospice realm, which shouldn't probably exist,
- 1:44Speaker 3: but it does horrible. Yeah, but in that role I
- 1:47Speaker 3: learned way more than I ever thought I could about
- 1:51Speaker 3: the total destruction of families that have impactful, rare or
- 1:56Speaker 3: complex health conditions. And so I will, you know, all
- 2:00Speaker 3: always go back to learning about that. It doesn't matter
- 2:04Speaker 3: how much money they had or.
- 2:05Speaker 2: How well off they were.
- 2:06Speaker 3: If you start talking about treatments, they're in the tens
- 2:09Speaker 3: and hundreds of thousands of dollars. No one can get
- 2:12Speaker 3: through that and look the same on the other side.
- 2:17Speaker 3: I learned about my position or about EXCESSI a health
- 2:20Speaker 3: about four years ago, and I thought I knew a
- 2:22Speaker 3: lot twenty five years of nursing, right, I know a lot.
- 2:26Speaker 3: And my first day at EXCESSI recognized there's just a
- 2:29Speaker 3: much different type of.
- 2:31Speaker 4: Work and.
- 2:33Speaker 3: Needed to have a crash course in all things sp
- 2:38Speaker 3: And Sheila was one of the first people that I
- 2:41Speaker 3: met in my new role. We had a zoom call
- 2:43Speaker 3: and she told me all about NASP and immediately told
- 2:46Speaker 3: me about the conference or about the committees. So I
- 2:51Speaker 3: joined a committee and then I joined another committee, and
- 2:53Speaker 3: in that I made connections, real good solid connections with
- 2:57Speaker 3: lots of people with the same missionarious roles, and those
- 3:02Speaker 3: people helped me understand exactly what I needed to understand
- 3:07Speaker 3: in order to be more successful in creating programs for patients.
- 3:12Speaker 3: And after several years of just showing up for all
- 3:16Speaker 3: the committee meetings, inn ASP in their very heavy intention
- 3:22Speaker 3: of having a diverse and representative board, they asked if
- 3:27Speaker 3: I would join because they had not really had a
- 3:30Speaker 3: patient centered access point on the board. And so I
- 3:36Speaker 3: do like to brag about that. Sometimes our meetings can
- 3:39Speaker 3: be a little spirited, but it's because we have so
- 3:42Speaker 3: many different We have every angle you could think of,
- 3:45Speaker 3: and we don't always see from the same place. But
- 3:50Speaker 3: it's great to have all those different oppositional viewpoints to
- 3:57Speaker 3: come together and find the best possible place to land
- 4:00Speaker 3: where the patient and its providers benefits.
- 4:04Speaker 2: Jennifer, it's always wonderful to talk with you. We so
- 4:06Speaker 2: much appreciate you and the assistance and the sponsorship from
- 4:10Speaker 2: the Excessia Health team. Thank you so much.
- 4:12Speaker 3: Thanks Todd.
- 4:13Speaker 2: Hey, We'll be right back with more at the NASP
- 4:16Speaker 2: podcast here in Denver, Colorado.
- 4:22Speaker 5: Accessia Health a national charitable patient assistance organization is dedicated
- 4:26Speaker 5: to eliminating healthcare barriers for those with rare or chronic
- 4:30Speaker 5: health conditions through personalized case management, financial assistance, education, and
- 4:36Speaker 5: legal support. The organization provides more than copay relief. It
- 4:41Speaker 5: delivers a full spectrum of services that address the real
- 4:43Speaker 5: costs of care. Founded by patients for patients, Accessia Health
- 4:48Speaker 5: helps cover essential expenses like insurance, premiums, diagnostic testing, counseling
- 4:53Speaker 5: and therapy services, travel and more. Their inclusive outcomes focused
- 4:58Speaker 5: approach supports people throughout their healthcare journey. Learn how Excessia
- 5:02Speaker 5: Health is closing gaps and care and improving lives across
- 5:05Speaker 5: the country. Visit excessiahealth dot org today.
- 5:10Speaker 2: And we're back and Sean, you brought me another friend
- 5:14Speaker 2: of the industry, someone that's been part of the NASP
- 5:17Speaker 2: and support of the NASP. Introduced our guest.
- 5:20Speaker 6: Yeah, brilliant guy, friend Vi Simianu from Sphing Strategies. He
- 5:25Speaker 6: will tell you a little bit more about what he does.
- 5:27Speaker 2: That's SPINGS.
- 5:27Speaker 7: Thanks guys.
- 5:29Speaker 8: Yeah, we do operations of business development, building the highest
- 5:33Speaker 8: performers in specialty in specialty infusion across the nation. So
- 5:37Speaker 8: We've got all the card solutions from the time you
- 5:39Speaker 8: want to get into the time you want to get out.
- 5:41Speaker 8: I'll keep it short for that.
- 5:43Speaker 2: But that's why.
- 5:45Speaker 8: You know, NASPA has been wonderful because uh intimate convert,
- 5:49Speaker 8: intimate conversations, intimate conference.
- 5:53Speaker 7: You know, it's been really lucrative for us.
- 5:55Speaker 9: So we love the organization, We love the conference.
- 5:58Speaker 2: Sean, why is it important to contantly give back and
- 6:02Speaker 2: think of where do we meet as an entire sector
- 6:05Speaker 2: of healthcare within pharmacy, specialty pharmacy. Why is it part
- 6:09Speaker 2: of Why do you think it's important to be part
- 6:11Speaker 2: of a NEESP.
- 6:13Speaker 6: I mean this is really where this is where the
- 6:15Speaker 6: magic happens if you want to know about specialty and
- 6:17Speaker 6: what makes it special, like Sheilawa says, I mean, this
- 6:19Speaker 6: is really the heart of the specialty pharmacy community. And
- 6:23Speaker 6: I mean I was talking to a pharmacy student yesterday
- 6:25Speaker 6: here and you know he was just asking, you know
- 6:28Speaker 6: the same thing, like.
- 6:28Speaker 2: What should be looking for?
- 6:30Speaker 6: Are you doing? And it's like, dude, this is the
- 6:31Speaker 6: place to be if you have any interest in this
- 6:33Speaker 6: kind of career, this kind of field.
- 6:34Speaker 10: You know, there's no better, better organization to be a
- 6:36Speaker 10: part of VIC.
- 6:38Speaker 2: What's the evolution of specialty and where you're seeing AI
- 6:42Speaker 2: really be applicable and not just buzzwords but something that's
- 6:46Speaker 2: actually working.
- 6:47Speaker 8: Sure, we had a great talk on this yesterday. Our
- 6:51Speaker 8: panel discussion really kind of highlighted what you can do
- 6:53Speaker 8: think in specialty that constantly is on the bleeding edge,
- 6:58Speaker 8: the economics of it, you have to do more and
- 7:01Speaker 8: more with less and less. So I think we're AI.
- 7:04Speaker 8: Being the chair of the AI subcommittee for NASP, we
- 7:07Speaker 8: get to see a lot of the neat vendors and
- 7:10Speaker 8: the exhibitors out here that are doing some great things
- 7:12Speaker 8: with AI. Task automation, simple simple object character recognition, which
- 7:19Speaker 8: we talked about yesterday in terms of ocr tost speed
- 7:22Speaker 8: up intake, making sure that you're augmenting your staff to
- 7:26Speaker 8: really make it look like if you have ten people,
- 7:28Speaker 8: you've got more like one hundred to three hundred people.
- 7:31Speaker 8: So I think between intake, operations, automation, and analysis, I
- 7:37Speaker 8: think it's really important that we identify those three things.
- 7:40Speaker 8: You know, we had a talk on selling gene therapy
- 7:43Speaker 8: yesterday for patient identification. So I really am looking for
- 7:48Speaker 8: AI to do some wonderful things in terms of scrubbing
- 7:51Speaker 8: some unstructured data so we can find some more patients
- 7:55Speaker 8: and eligible patients for gene therapy.
- 7:59Speaker 6: Let's all from Todd bringing VIC here.
- 8:02Speaker 11: Right.
- 8:02Speaker 6: It seems like the theme of the day this year
- 8:04Speaker 6: is AI.
- 8:05Speaker 12: It is.
- 8:05Speaker 6: Looking around the room here, I think I'd say more
- 8:07Speaker 6: than half of these companies are are AI startups AI companies.
- 8:11Speaker 9: You know, Vix is one.
- 8:11Speaker 7: Of the first here. He's been.
- 8:13Speaker 6: He's had a booth here for years talking about AI,
- 8:15Speaker 6: like way before the other half of this room was
- 8:17Speaker 6: here talking about it. So if you want to cut
- 8:19Speaker 6: through the noise of like what's real, what's going on,
- 8:21Speaker 6: what's hype, what's demo?
- 8:22Speaker 10: You know, there's really no one.
- 8:23Speaker 7: Better to talk to about it than VIC.
- 8:24Speaker 6: So I'd be a great.
- 8:25Speaker 9: Person to I didn't pay him to say that.
- 8:28Speaker 2: It sounds like it, but this was a non Paya
- 8:30Speaker 2: commercial for VIC Strategies. Yeah, this has been a wonderful gathering.
- 8:38Speaker 2: We're in Denver, We're going to be in DC next year.
- 8:42Speaker 2: Sheila's team has just been dialed into what's important, policy, advocacy, education,
- 8:49Speaker 2: bringing people together. Sean, what is a challenge that you
- 8:53Speaker 2: see from your perspective in moving our industry forward. Is
- 8:56Speaker 2: there anything been standing out where you're like, hey, we
- 8:58Speaker 2: really need to to help more patients.
- 9:02Speaker 6: Yeah, I mean just connectivity between systems. It's been a
- 9:05Speaker 6: theme for years and years. Interoperability, Like the promise kind
- 9:08Speaker 6: of came and went in a way. It's like systems
- 9:10Speaker 6: are still disconnected. And you know, AI is another one
- 9:13Speaker 6: of these frontiers of all this promise and it's happening.
- 9:15Speaker 6: But I think the idea of all these systems being
- 9:18Speaker 6: interconnected and feeding into each other, you know, that was
- 9:20Speaker 6: the vision of it. A lot of standards came, and
- 9:22Speaker 6: it's just it's not the reality. I mean, you look
- 9:24Speaker 6: around and there's just so many bolt on applications and
- 9:27Speaker 6: both on startups, and it seems like everything's just pieced together.
- 9:30Speaker 6: And that's even within an organization. It's not even talking
- 9:32Speaker 6: about a pharmacy talking to a pharma partner or talking
- 9:35Speaker 6: to a provider or health system. Just within the pharmacy.
- 9:37Speaker 6: There's so many systems that are all just stitched.
- 9:39Speaker 7: Together and piece together.
- 9:41Speaker 6: So I just see that still being a challenge and
- 9:43Speaker 6: once all that can get solved, there's just so much
- 9:45Speaker 6: stuff that talk they talk about in these sessions that
- 9:46Speaker 6: could really come to life and really be possible with
- 9:49Speaker 6: better interoperability.
- 9:50Speaker 2: Well, that's also where JB Consulting comes in because you're
- 9:53Speaker 2: paying attention to some of the pitfalls of what's holding back,
- 9:57Speaker 2: especially pharmacies and moving forward. And that's what your clients
- 10:00Speaker 2: are there, the specialty pharmacies that are looking for efficiency,
- 10:03Speaker 2: and you're building APIs between systems and you're doing custom interfaces,
- 10:08Speaker 2: and I mean that's important to have an organization like
- 10:11Speaker 2: yours that's followed where specialty has been, where we're going
- 10:15Speaker 2: and how to get specialty pharmacies there faster.
- 10:18Speaker 12: Yeah.
- 10:18Speaker 6: I mean we've been connecting these systems for twenty years,
- 10:20Speaker 6: like anyway you're you're able to do it. So with
- 10:22Speaker 6: true interoperability, hopefully we won't have to be stitching them
- 10:25Speaker 6: together what we've been doing. But we've been here JB
- 10:27Speaker 6: for the last twenty years, like I said, doing this,
- 10:29Speaker 6: so yeah, we're helping connect them somehow.
- 10:33Speaker 2: Vic Sean, thank you so much for being part of
- 10:35Speaker 2: the NESP podcast. I appreciate you being here.
- 10:37Speaker 6: Can we throw in a quick plug for an ASP
- 10:39Speaker 6: and just say if anyone wants to join the Tech
- 10:41Speaker 6: Committee to reach out either to myself or to VIC
- 10:43Speaker 6: and specifically don't want to be on the AI subcomit.
- 10:45Speaker 2: Yes, get in while it's hot.
- 10:48Speaker 6: We might at the start a second one, but reach
- 10:51Speaker 6: out to myself or Vic or just anyone from the
- 10:52Speaker 6: ANASP team, anyone listening, So we'd love to have more
- 10:55Speaker 6: people join the group.
- 10:56Speaker 2: Excellent, Thank you, Thank you so much, Sad, thanks, Sean, Yeah,
- 10:59Speaker 2: thank you, right.
- 11:00Speaker 13: Thank you.
- 11:00Speaker 7: All.
- 11:05Speaker 5: Better patient outcomes start with the right technology partners. JB
- 11:08Speaker 5: Consulting helps pharmacies deliver superior clinical care and enhance patient
- 11:12Speaker 5: experiences through smart technology solutions. Our products help pharmaceutical manufacturers
- 11:17Speaker 5: improve patient access and build stronger pharmacy relationships. JB Consulting
- 11:22Speaker 5: where pharmaceutical expertise meets cutting edge technology. Visitjbconsulting dot com.
- 11:33Speaker 2: Kevin Kalumus here at the NASP Podcast twenty twenty five. Kevin,
- 11:37Speaker 2: Welcome to the show. Thanks so much for having me
- 11:39Speaker 2: and excited for NAS. Hey, you're excited for NAS. We
- 11:42Speaker 2: I'm excited to talk to you about your poster. Tell
- 11:45Speaker 2: our listeners a little bit about the work that you've
- 11:47Speaker 2: put in to put this research out.
- 11:50Speaker 14: So this is literally years of work coming together We've
- 11:52Speaker 14: had a lot of posters on AI validations in our tool.
- 11:55Speaker 14: We're literature software, so we're validating searching, the literature, screening,
- 11:59Speaker 14: and extracting. Is the first time we've ever brought it
- 12:01Speaker 14: all together down a validation from the very beginning to
- 12:03Speaker 14: the very end. So validating literature, search, screening, and extraction
- 12:06Speaker 14: so you can do instant literature review based on whatever
- 12:08Speaker 14: question you bring me.
- 12:10Speaker 2: So talk to us about how that applies to specialty
- 12:14Speaker 2: pharmacy specifically.
- 12:16Speaker 14: Great question, and I think that it actually applies throughout
- 12:18Speaker 14: the entire industry, but the very specifics for our growth here,
- 12:23Speaker 14: we actually came from academic research. That was my own background,
- 12:26Speaker 14: and then we moved into medical device and pharma and
- 12:28Speaker 14: that was the basis for understanding that you actually need
- 12:31Speaker 14: this data at every part of the pharmaceutical life cycle,
- 12:34Speaker 14: and you actually want that in all decision making periods.
- 12:36Speaker 14: So in specialty pharmacy, maybe the pharmacist themselves is not
- 12:40Speaker 14: doing literature driven research, but every decision along.
- 12:42Speaker 2: The way that gets you there.
- 12:43Speaker 14: In market access, in negotiating prices, everything centers around literature
- 12:48Speaker 14: based evidence because that drives your understanding of the patient burden.
- 12:51Speaker 14: It understands your It drives you understanding of the benefits
- 12:55Speaker 14: of a drug and also the costs of that drug.
- 12:57Speaker 2: Excellent. So could you see the being a resource for
- 13:01Speaker 2: specialty pharmacists that we're dealing with, Let's say a cancer
- 13:04Speaker 2: patient or HIV or something. Give us an example how
- 13:08Speaker 2: this might fit into there. So I love this use case.
- 13:11Speaker 14: I feel like it's a burgeoning one as we've made
- 13:13Speaker 14: our tool easier and easier being able to just research
- 13:16Speaker 14: what is the cutting edge in a certain discipline. The
- 13:18Speaker 14: literature is basically your place to go for trustable evidence
- 13:21Speaker 14: on drug performance, and so we're tracking that. My favorite
- 13:24Speaker 14: application of our software is actually getting updates on a daily,
- 13:27Speaker 14: weekly basis on any area. So if you're highly highly
- 13:29Speaker 14: invested in the HIV or cancer area and you want
- 13:31Speaker 14: to track that, that is something our software can enable.
- 13:34Speaker 2: All Right, a listener's listening. You've peaked their interest. How
- 13:37Speaker 2: do they reach out to? Where do they go? Do
- 13:38Speaker 2: you have a website or something?
- 13:39Speaker 14: We absolutely have a website that's nested dashnoledge dot com.
- 13:43Speaker 14: We're here at the We're actually part of the a
- 13:45Speaker 14: special poster session on AI so they can come to that.
- 13:48Speaker 14: If they're at an ask, but otherwise you can email
- 13:50Speaker 14: our support team if you wanted a demo, and we
- 13:51Speaker 14: even get free trials. So very happy to get people.
- 13:53Speaker 2: In nested dash knowledge knowledge dot com. Very good Kevin,
- 13:59Speaker 2: Hey Todd, thank you so much.
- 14:01Speaker 7: You all right.
- 14:17Speaker 15: Founded in twenty twelve, the NASP was established to represent
- 14:21Speaker 15: the rapidly growing specialty pharmacy sector in the United States,
- 14:25Speaker 15: unifying stakeholders across pharmacy manufacturers, distributors, and clinicians. Over the years,
- 14:30Speaker 15: the NASP has grown in membership and influence, expanding its
- 14:34Speaker 15: corporate and individual membership base to three thousand plus total
- 14:37Speaker 15: members and over two hundred corporate members across manufacturers, specialty pharmacies, PBMs,
- 14:43Speaker 15: technology vendors, and patient advocacy groups.
- 14:47Speaker 2: When I get to come the NASP, favorite part of
- 14:50Speaker 2: it is meeting new people, meeting up with Lee Pratt
- 14:53Speaker 2: from pro Chant. Lee, it's good to say good to
- 14:57Speaker 2: have you here on the show.
- 14:57Speaker 11: Well Todd, thanks for having me. Always excited to attend
- 15:01Speaker 11: the annual event here and super excited to get this
- 15:04Speaker 11: kicked off in Denver. Thanks for having us.
- 15:06Speaker 2: You're very welcome. The Pharmacy Podcast Network has loved working
- 15:10Speaker 2: with Sheila Arquette and the people at NASPRE used to
- 15:13Speaker 2: be called NEST, now they see NASP and a year
- 15:17Speaker 2: after year we've been here for the last five years.
- 15:20Speaker 2: It's been a celebration to really see twenty one hundred
- 15:24Speaker 2: attendees this year, up from nineteen hundred last year at
- 15:28Speaker 2: the conference. Why is it important to support the NASP.
- 15:32Speaker 2: Why are you guys here?
- 15:33Speaker 11: Yeah, great question. You know, first, you know, this is
- 15:36Speaker 11: my third time here. I feel like every time that
- 15:39Speaker 11: we are here continues to grow and Sheila and their
- 15:41Speaker 11: team do a great job. You know, we come for
- 15:44Speaker 11: a few reasons and love to support ANASP. One for
- 15:48Speaker 11: you know, the industry insights and the visibility and what's
- 15:52Speaker 11: shifting in the last year in the specialty pharmacy space.
- 15:56Speaker 11: And secondly for us to be able to get face
- 15:59Speaker 11: to face with with clients and prospective clients and providers
- 16:03Speaker 11: to kind of just see what the pains are out there,
- 16:05Speaker 11: what's going on where you know, what solutions are being
- 16:08Speaker 11: you know put out that weren't there a year ago.
- 16:11Speaker 11: So really providing those insights for us is just super
- 16:13Speaker 11: important for where we sit in the space.
- 16:16Speaker 2: There's a challenge that it's a reoccurring challenge. It happens
- 16:20Speaker 2: in my original space, long term care pharmacy. It's death.
- 16:24Speaker 2: It's the death of pharmacies and in the community retail
- 16:27Speaker 2: space because of PBM reform. And that is revenue cycle
- 16:31Speaker 2: management and how important that is to the lifeblood of organizations.
- 16:35Speaker 2: So talk to us about pro Chant and what your
- 16:38Speaker 2: mission here is at the NSP.
- 16:40Speaker 7: Yeah.
- 16:41Speaker 11: So our mission is essentially to make providers be able
- 16:44Speaker 11: to provide better patient care at the end of the day,
- 16:47Speaker 11: that's what it's all about. And when pharmacists are sitting
- 16:49Speaker 11: there focusing on revenue cycle instead of you know, what
- 16:53Speaker 11: they became a pharmacist to do, I think it really
- 16:56Speaker 11: you know, challenges the organization whether they're looking to grow
- 16:59Speaker 11: or really just treat those patients with the best care possible.
- 17:03Speaker 11: So pro Chant we sit in a unique space where
- 17:06Speaker 11: we're going to provide en to end revenue cycle management services,
- 17:09Speaker 11: you know, and take billing collections. And that's kind of
- 17:13Speaker 11: where we're going to be able to assist people that
- 17:15Speaker 11: are struggling with keeping up with staff.
- 17:17Speaker 9: You know, we can't.
- 17:18Speaker 11: I like to say there's a brain drain going on.
- 17:20Speaker 11: A lot of people exiting the space or uh, you know,
- 17:23Speaker 11: your training people and then they leave for another pharmacy
- 17:26Speaker 11: down the road, whatever that may look like. There's a
- 17:28Speaker 11: lot of challenges on the staffing side. And then you know,
- 17:31Speaker 11: once again it's complex when you're when you're talking and
- 17:33Speaker 11: take billing collections and different payers, different therapies, mixes, drugs,
- 17:37Speaker 11: et cetera. You know, we got to make sure that
- 17:39Speaker 11: our providers are getting those dollars back in the door.
- 17:43Speaker 2: So, Lee, something that's I have committed to as a
- 17:47Speaker 2: as a podcast that is representing our profession and bringing
- 17:52Speaker 2: providers together and building discussions that really build trust is
- 17:56Speaker 2: the validity of information. You came up with a report
- 18:00Speaker 2: to bring in some of that validity based on a
- 18:03Speaker 2: study that you have this new research and what that reveals.
- 18:07Speaker 2: Talk to me about that because I want the listeners.
- 18:10Speaker 2: There's going to be a shown in our show notes.
- 18:12Speaker 2: There's going to be a link to this report. This
- 18:13Speaker 2: report is extremely interesting. Kind of expand upon that for us.
- 18:17Speaker 9: Yeah, happy to do that.
- 18:18Speaker 11: So we partnered in a research study between specialty pharmacies
- 18:23Speaker 11: and home infusion providers. We I think it was over
- 18:26Speaker 11: one hundred decision makers that we kind of were asking
- 18:29Speaker 11: various different questions and that's how we were able to
- 18:32Speaker 11: build this report. And you know, what we're seeing is,
- 18:34Speaker 11: you know, seventy three percent of those providers or decision
- 18:37Speaker 11: makers came back and told us that they're unhappy with
- 18:40Speaker 11: current RCM services, whether they're outsourced or you know, currently
- 18:45Speaker 11: in house. They also are you know, same number there,
- 18:47Speaker 11: seventy three percent they're not collecting all the revenue that
- 18:50Speaker 11: they think they should be getting in the door, you know,
- 18:53Speaker 11: And from that, I think a big deal and what
- 18:56Speaker 11: we're seeing here and conversations that the first boot sessions
- 19:00Speaker 11: yesterday having a lot of great talks with people that
- 19:03Speaker 11: are now looking at new strategies. So whether that be
- 19:07Speaker 11: pairing with the outsourcing partner and you know, not going
- 19:10Speaker 11: fully outsourced, keeping some in house staff, there's various different
- 19:13Speaker 11: ways that people can go about doing that, and I
- 19:15Speaker 11: think that this study kind of shows the importance of
- 19:18Speaker 11: revenue cycle management, especially in this space.
- 19:22Speaker 2: All right, Lie, I'm listening to the show. You've piqued
- 19:24Speaker 2: my interest. I really want to understand how you might
- 19:27Speaker 2: impact my specialty pharmacy or at really any pharmacy listening in.
- 19:31Speaker 2: I want you to go to pro chant dot com
- 19:33Speaker 2: once again. That's pro pro chant cha n T dot com. Lee,
- 19:39Speaker 2: promise that you'll come back maybe on this weekend pharmacy
- 19:41Speaker 2: and we can dig into some other things that you're doing.
- 19:43Speaker 9: I would love to do that.
- 19:45Speaker 11: You know. We are just excited to be here at
- 19:48Speaker 11: an ASP and appreciate the opportunity to talk with you
- 19:50Speaker 11: and discuss all things revenue cycle with you know, different
- 19:53Speaker 11: providers of different sizes from anywhere from three million to
- 19:57Speaker 11: billion dollar organizations. We're able to be flex, will partner
- 20:00Speaker 11: and meet whatever needs they make me.
- 20:02Speaker 2: Might have got to keep that cash flowing where they
- 20:05Speaker 2: say cream cash rules everything around me. Play that.
- 20:11Speaker 11: Yeah, that'd be a great one. Appreciate you, Tod, Thanks
- 20:13Speaker 11: for having us.
- 20:16Speaker 16: Hi, this is Maintain.
- 20:18Speaker 12: I'm a pharmacist and CEO at Two Trees Consulting. You're
- 20:22Speaker 12: listening to an ASP podcast.
- 20:27Speaker 2: Hey there, we are here at the NASP. We keep
- 20:32Speaker 2: meeting up over a microphone. What I mean. You were
- 20:35Speaker 2: on a show a year ago or maybe even two seasons.
- 20:38Speaker 16: Ago, that is correct.
- 20:40Speaker 12: It was last year and I was very excited to
- 20:43Speaker 12: be on podcasts for the first time. So now returning
- 20:47Speaker 12: this year and it's really exciting to see you again
- 20:51Speaker 12: and reconnect with friends.
- 20:52Speaker 2: Oh, thank you so much. Why is it important to
- 20:55Speaker 2: be part of the NSP. What is it about this
- 20:59Speaker 2: show that you can come a bout.
- 21:01Speaker 16: I think it's the people.
- 21:03Speaker 12: And today at the general session with the speaker Caleb Spitler,
- 21:11Speaker 12: and he's a wonderful public speaker, and one thing that
- 21:15Speaker 12: he talked about is in the age of AI, what is.
- 21:19Speaker 16: The important part of us?
- 21:22Speaker 12: And he talked about connection, human connection, and I think
- 21:25Speaker 12: that is what I resonate with this conference is the
- 21:29Speaker 12: connection making new friends, is sharing experiences with colleagues and
- 21:36Speaker 12: keep on, you know, seeing clients are growing and doing great.
- 21:41Speaker 12: So I'm really really excited. And every time I come,
- 21:45Speaker 12: not only as an attendee, I now become a faculty
- 21:50Speaker 12: and this is my second year doing workshops and really
- 21:54Speaker 12: sharing experiences in the space, and part of me becoming
- 21:58Speaker 12: a consultant is real in my passion for teaching and
- 22:03Speaker 12: sharing and mentoring you generational leaders. So I really find
- 22:08Speaker 12: this as most exciting and I can relate and then
- 22:11Speaker 12: feel truly belong to this organization.
- 22:14Speaker 2: I love that there's passion behind that there's purpose. Talk
- 22:18Speaker 2: to about the consulting evolution. Are you blending things like
- 22:23Speaker 2: getting pharmacies your AC or creditor. Are you blending disease
- 22:27Speaker 2: state management specific consultancy. Talk to us about some of
- 22:30Speaker 2: the strengths.
- 22:31Speaker 16: Yeah. Absolutely.
- 22:32Speaker 12: My background is a pharmacists and working in hospitals and
- 22:37Speaker 12: PBMs and specialty pharmacies, so I have a lot of
- 22:41Speaker 12: knowledge and experience and really connecting the data.
- 22:44Speaker 16: So when I consult with our clients.
- 22:47Speaker 12: And they are going through an ACHC accualditation or IRAQ accualitation,
- 22:52Speaker 12: I can't really understand what you're going through, not only
- 22:56Speaker 12: be able to offer compliance tips, but also on the
- 23:00Speaker 12: operation side, on the IT side. So it's a total
- 23:05Speaker 12: solution and we get them through accuiditation, and then after
- 23:08Speaker 12: acquidation is the next step, how.
- 23:11Speaker 16: Do we grow what disease day should.
- 23:13Speaker 12: We venture into, and how can we bring the best
- 23:18Speaker 12: care to patients. So it's an ongoing collaboration and it's
- 23:22Speaker 12: wonderful to see clients thrive after accualidation.
- 23:27Speaker 2: Talk to me about the dreaded audit and how the
- 23:31Speaker 2: consultancy sets them up for success of being almost like
- 23:34Speaker 2: audit ready.
- 23:36Speaker 12: Yeah, and that's our job and we help clients and
- 23:39Speaker 12: when they come to us, and they think they have
- 23:43Speaker 12: everything in place where they are humble and know they're
- 23:46Speaker 12: what they're missing. So when we get into the needed,
- 23:50Speaker 12: greedy and the weeds of things, and that's where we
- 23:54Speaker 12: identify the workflows may not be implemented correctly and the
- 23:59Speaker 12: steps were missing. So we're able to put a solution
- 24:03Speaker 12: together and we conduct mack survey to make sure that
- 24:07Speaker 12: customers are ready.
- 24:08Speaker 16: We actually just went through.
- 24:10Speaker 12: Accreditation today and there's only one deficiency and we're really
- 24:15Speaker 12: proud of the results. And in fact, our customers were
- 24:20Speaker 12: able to get them through accreditation cycle fairly quickly, so
- 24:23Speaker 12: a shc our quickest record was thirty eight business days
- 24:29Speaker 12: and then you'req was under six months. So we're really
- 24:33Speaker 12: proud of our results. But results, it's important. It's probably
- 24:39Speaker 12: one most important thing.
- 24:40Speaker 16: They hire us. They want to get accredited. But what most.
- 24:46Speaker 12: Exciting and rewarding is building connections with these people. Were
- 24:51Speaker 12: actually in the trenches with them, so we're not just
- 24:54Speaker 12: saying okay, test you know, test driver, and you gotta
- 24:57Speaker 12: have to get this thing done. Yes, of course, but
- 25:00Speaker 12: at the core of things, they know that we got
- 25:02Speaker 12: their back and we are going through this together. If
- 25:05Speaker 12: there are deficient and something we're rolling up our sleeves
- 25:08Speaker 12: and getting a jet. So building trust, building partnership, and
- 25:15Speaker 12: this is a long journey that we are invested in,
- 25:18Speaker 12: and we're investing in our customers and investing in ultimately
- 25:22Speaker 12: our patients.
- 25:23Speaker 2: All Right, if a listener is listening in, they're having
- 25:26Speaker 2: some issues, they want some more information, give them your
- 25:29Speaker 2: website so they can reach out to you.
- 25:31Speaker 12: Www. The number two chose Consulting. My phone number is
- 25:36Speaker 12: my cell phone number. Every signature has my cell phone
- 25:40Speaker 12: number sixty six three four eight four one seven nine,
- 25:45Speaker 12: so they can find me on the website or they
- 25:47Speaker 12: can call me, text me, email me. I pretty much
- 25:53Speaker 12: twenty four seven on. Just like all the specialty farmers,
- 25:56Speaker 12: just have to be on call. Twenty four to seven.
- 25:59Speaker 2: Yes, two Tree Consulting, Thank you so much for being
- 26:02Speaker 2: here again. This is great.
- 26:03Speaker 16: Thank you very much, Todd, Thank you.
- 26:09Speaker 2: Hey. Shout out to our specialty pharmacists and pharmacy owners
- 26:13Speaker 2: and pharmacy operators out there concentrating on rare disease, specialty
- 26:18Speaker 2: pharmacy specific disease state management. Do understand what the NASP
- 26:23Speaker 2: does in the power that it brings to our profession,
- 26:27Speaker 2: the protections that it brings, the education that it brings.
- 26:30Speaker 2: Federal and state advocacy, Government Affairs Committee workshops, grassroots advocacy
- 26:36Speaker 2: education including abstract and poster programs. The CMRO, a NASP partner,
- 26:44Speaker 2: Journal Education centered Presenter, Educational Committee and work groups. The
- 26:49Speaker 2: NASP is leading the Certified Specialty Pharmacist the CSP credentials.
- 26:56Speaker 2: Look into the NASP, reach out to one of theirs.
- 27:00Speaker 2: We're excited to be here at the NASP. Twenty twenty
- 27:03Speaker 2: five NASP Board member Nick Kala. Nick, you're a fellow
- 27:09Speaker 2: Pittsburgher too, right, Yes, I am goes the oers. Not
- 27:12Speaker 2: so much today.
- 27:13Speaker 9: Oh, not a good day today.
- 27:14Speaker 2: It wasn't a good day, Nick. Gene and cell therapy
- 27:18Speaker 2: is still a mystery in many ways. There's there's such
- 27:21Speaker 2: an expansion and innovation of that, and you had a
- 27:24Speaker 2: workshop on that today. I wanted you to share some
- 27:26Speaker 2: of that with our listeners listening to the NASP podcast.
- 27:30Speaker 17: So today we basically spend a day speaking about selling
- 27:34Speaker 17: gene therapy. There's quite a few coming to market. The
- 27:38Speaker 17: pipeline probably has well over eighty in development in some way,
- 27:43Speaker 17: shape or form, weed or seeing or working with several
- 27:46Speaker 17: roods products today. You know, to this point, when you
- 27:50Speaker 17: look at specialty pharmacy, they really we've been a distributor
- 27:54Speaker 17: of the product, the logistics coordinator of the product. Now
- 27:59Speaker 17: again it sounds simple.
- 28:00Speaker 9: But it isn't. In this particular space.
- 28:02Speaker 17: You have a product's being manufactured, sometimes for a group
- 28:07Speaker 17: of patients, sometimes specifically for a patient, depending on the.
- 28:10Speaker 9: Type of seller gene therapy we're working with.
- 28:13Speaker 17: Once that's manufactured, is usually a very low excursion on
- 28:18Speaker 17: that product, or typically refrigerated and or in a cryogenic state.
- 28:25Speaker 17: Sometimes we're actually working with one product now that is
- 28:28Speaker 17: actually in Warran chain state. So the logistics is where
- 28:32Speaker 17: we've been and it's really the taking into the product,
- 28:36Speaker 17: doing the benefit investigation, etc. The patient support whatever is needed,
- 28:42Speaker 17: and then from there sending it off to the site
- 28:46Speaker 17: of administration.
- 28:48Speaker 2: Now its time has gone by.
- 28:49Speaker 3: Here.
- 28:50Speaker 17: What we've gotten into is more and more these products
- 28:53Speaker 17: are going to go into more of a chronic type
- 28:55Speaker 17: of therapy. As they go into those chronic therapies, especially pharmacy,
- 29:00Speaker 17: I think in my mind, is going to play even
- 29:01Speaker 17: more a role in managing the patient from a clinical perspective. Again,
- 29:05Speaker 17: this is new into celling gene space, but I do
- 29:08Speaker 17: see it coming down the road. And then I think
- 29:10Speaker 17: the other place that we're going to see and things
- 29:12Speaker 17: that were touched upon during the workshops today is early
- 29:15Speaker 17: around outcome studies and really gathering the information needed to
- 29:20Speaker 17: actually do an outcome study or helping to facilitate gathering
- 29:25Speaker 17: the information and make that happen.
- 29:27Speaker 2: I always think of the splitting of hairs of specialists
- 29:30Speaker 2: and pharmacists that focus on very specific diseases and become
- 29:34Speaker 2: a specialist in HIV or oncology or something in selling
- 29:39Speaker 2: gene therapy. Is there disease states that the science is
- 29:43Speaker 2: leaning towards or having more success in one specific disease
- 29:47Speaker 2: state versus something else.
- 29:50Speaker 17: I think what we've seen, at least in my experience
- 29:52Speaker 17: in the neurology space, pediatric neurology especially, I think that's
- 29:57Speaker 17: where we've seen the majority of quote unquote success at
- 30:01Speaker 17: this point in time. So you have products like zolgenzma
- 30:04Speaker 17: from the Varius, and we also have products from elevenus
- 30:07Speaker 17: from Surrepta. It's had some other bad us at this point,
- 30:11Speaker 17: but it had helped the number of patients up to
- 30:13Speaker 17: this point. And then you also look in the hemophilia space,
- 30:18Speaker 17: there are some gene therapy that have helped at this
- 30:20Speaker 17: point a small group of patients, although I think it's.
- 30:22Speaker 2: Growing over time.
- 30:24Speaker 17: And then if you look in the hematology space with
- 30:26Speaker 17: sickle cell anemia, there's an area I think where you're
- 30:29Speaker 17: going to see a great degree of success with patients
- 30:32Speaker 17: with these products. Again, they're very specific to that patient.
- 30:36Speaker 17: They have a long incubation period, so a patient is
- 30:40Speaker 17: often waiting eight to nine months, but then once you
- 30:43Speaker 17: do get them onto the therapy or administerive therapy, at
- 30:46Speaker 17: that point you've seen some very positive ressaults.
- 30:50Speaker 2: Nick, how is or seeing reaching patients. Are you working
- 30:53Speaker 2: with health systems, are you working with specialist physicians that
- 30:56Speaker 2: are focusing on a specific disease state. How does Oursini
- 31:01Speaker 2: kind of build its business in patient care?
- 31:05Speaker 17: It's kind of all the above, todd everything that you
- 31:07Speaker 17: just mentioned. So it's really focused on in our world,
- 31:11Speaker 17: the provider and really those providers and allowing them or
- 31:15Speaker 17: giving them an avenue where they don't have to take
- 31:17Speaker 17: on the financial burden of a very expensive medication, and
- 31:21Speaker 17: then allowing this specialty pharmacy to really handle that part
- 31:24Speaker 17: of it and then, as we mentioned earlier, coordinating logistics
- 31:28Speaker 17: to get that to the site of administration. We partner
- 31:32Speaker 17: quite a bit with the payer community in educating them
- 31:36Speaker 17: on what selling chine therapies are and then really working
- 31:39Speaker 17: with the appropriate folks within those particular payers to really
- 31:44Speaker 17: get the product you approved.
- 31:47Speaker 9: For a particular patient.
- 31:49Speaker 17: And then in our world, we also work quite a
- 31:51Speaker 17: bit with the patient themselves, shepherding them through the process,
- 31:55Speaker 17: working as the patient advocacy teams in terms of really
- 31:59Speaker 17: achieved in the desired effect and making sure that patient
- 32:02Speaker 17: isn't lost in the shuffle as you're trying to get
- 32:05Speaker 17: the therapy ready for them. So really that's our focus
- 32:08Speaker 17: is how we handle the patient, the provider, and the payer,
- 32:12Speaker 17: which are all integral parts of making this happen.
- 32:16Speaker 13: Nick.
- 32:16Speaker 2: I love when I get a chance to interview you
- 32:18Speaker 2: and talk to you and bring updates to us. Appreciate
- 32:21Speaker 2: you being on the NSP podcast.
- 32:24Speaker 9: Todd always a pleasure.
- 32:25Speaker 2: Thank you.
- 32:26Speaker 9: I have a great day.
- 32:30Speaker 18: Hi, this is Redconner with Kyler Permanente and you're listening
- 32:33Speaker 18: to that ANSP podcast.
- 32:37Speaker 2: Read NASPA twenty twenty five. It's so good to see you.
- 32:41Speaker 13: Good to see you again.
- 32:42Speaker 2: All right, So you've become involved with NASP's certification. What
- 32:47Speaker 2: that means for our profession. Talk to us about the
- 32:51Speaker 2: involvement the what you've learned by being part of that,
- 32:54Speaker 2: and what that means for industry.
- 32:56Speaker 18: I'm glad you've asked, because you know we've I've been
- 32:58Speaker 18: on the board now for about sixty and have various roles.
- 33:02Speaker 18: I got CSB certified in twenty fifteen. I was number
- 33:05Speaker 18: one fifty one and we're at two thousand now. Oh wow,
- 33:07Speaker 18: and we have a ninety five percent retention rate, so
- 33:09Speaker 18: it shows you it's growing, even though it's in this
- 33:11Speaker 18: specially pharmacy community, a something that's reputable, valuable, and worth reviewing,
- 33:16Speaker 18: and the board of directors and those objective information might
- 33:19Speaker 18: support that. But work in the SPC booth for the
- 33:21Speaker 18: last hour. Everyone's coming up prepared. They're rare, they're sharing
- 33:25Speaker 18: case and a new studies of how it's helping them.
- 33:27Speaker 13: They're patients, the payer and all stakeholders.
- 33:30Speaker 2: Grade you've shared with me with the expansion of your
- 33:34Speaker 2: own organization, the successes that you've experienced. I wanted to
- 33:38Speaker 2: jumped into automation. I may want to talked to you
- 33:42Speaker 2: about AI and you paused me and you said, you
- 33:45Speaker 2: know what, the aspect of the part of care that
- 33:47Speaker 2: doesn't get enough you know talking about, is the holistic
- 33:51Speaker 2: part of the person, the patient venem of themselves. If
- 33:55Speaker 2: they're not getting the care that they want because they're
- 33:58Speaker 2: an African American community that doesn't focus enough on sickle
- 34:01Speaker 2: cell or something happening in women's health, talk to us
- 34:06Speaker 2: about that side of special Partmacy.
- 34:08Speaker 18: Thank you, Todd, and I do think it is a
- 34:11Speaker 18: great question to ask at our hospital chain right now
- 34:13Speaker 18: in his Care Experience week, And as a nonprofit, we're
- 34:17Speaker 18: really only providing memberships for financial leading Burston as a
- 34:21Speaker 18: health planned hospital physician group.
- 34:23Speaker 13: So expansion is where you can gain more members, especially
- 34:26Speaker 13: if we're.
- 34:26Speaker 18: Already saturated in California like we are, and I work
- 34:29Speaker 18: in northern California.
- 34:30Speaker 13: So a few years ago we got guys in Grow
- 34:32Speaker 13: and Rising Health.
- 34:33Speaker 18: We just got eighty thousand members last week and Nevada incredible.
- 34:36Speaker 13: It's showing people want our integrated care.
- 34:39Speaker 18: We talk about all the prior afts that some fragmented
- 34:42Speaker 18: parts of our healthcare pharmacy ecosystem experience, but when you're
- 34:45Speaker 18: on a formulare and your own payer and your own provider,
- 34:47Speaker 18: and you're at your own hospitals and your own physician group.
- 34:50Speaker 18: You can focus less on bureaucracy and more on the patient.
- 34:54Speaker 13: I look at the outcomes for our patients.
- 34:56Speaker 18: I look at the people, and I look at the process,
- 34:57Speaker 18: and the outcomes will come when you re exam I'm
- 35:00Speaker 18: in and revitalize and make process improvements in those two categories.
- 35:04Speaker 13: And the last thing is by people. I look at
- 35:06Speaker 13: the providers.
- 35:07Speaker 16: So it could be.
- 35:07Speaker 18: Especially pharmacists as well as the patient.
- 35:10Speaker 13: They both need to support.
- 35:12Speaker 2: Let's talk about the future of our specialty pharmacists and
- 35:16Speaker 2: getting our p fours in pharmacy schools understanding that specialty
- 35:20Speaker 2: pharmacy can become a whole career special reality for them.
- 35:24Speaker 2: At what point of a someone's career that is interested
- 35:27Speaker 2: in dialing into HIV or some blood disorder, when do
- 35:31Speaker 2: you bring them that, Hey, you have an opportunity to
- 35:34Speaker 2: get a certified specialty pharmacist track to really dial in
- 35:39Speaker 2: and really understand it.
- 35:41Speaker 18: And you asked an excellent question, because when I was
- 35:42Speaker 18: in pharmacy school, there was no classes about specially pharmacy, let.
- 35:45Speaker 13: Alone very few jobs.
- 35:47Speaker 18: We serve thirteen million members with Kiser Permanente and we
- 35:49Speaker 18: have one specialty pharmacy, so it's not going to be
- 35:52Speaker 18: a lot of opportunity for it, but there is opportunity
- 35:54Speaker 18: to do specially pharmacy like roles. You might be in
- 35:57Speaker 18: a job or a quarter of your day or a
- 35:58Speaker 18: third or day is doing it, and over time you can.
- 36:01Speaker 13: Build affinity towards that workflow.
- 36:03Speaker 18: If the complex follow up that allows you to provide
- 36:05Speaker 18: high touch, high quality care and you can leverage those
- 36:08Speaker 18: hours in two applying for the Certified Specialty Pharmacist credential,
- 36:11Speaker 18: I think what's nice about the CSP is it can
- 36:14Speaker 18: serve the person the P four going you know, or
- 36:16Speaker 18: maybe a new grad, give them a track to look
- 36:18Speaker 18: forward to continued learning. Just like anything in life. You
- 36:22Speaker 18: can continue learning about disease states. You may not have
- 36:24Speaker 18: experience with as an intern or whatever job you landed
- 36:26Speaker 18: after graduation, but it will help you get become well rounded,
- 36:29Speaker 18: more confident, so you provide better care and increase your
- 36:32Speaker 18: business because of increase patient return, all stakeholders.
- 36:35Speaker 13: Your company people are thriving.
- 36:37Speaker 18: People appreciate it, so internally that is one big aspect
- 36:40Speaker 18: that's providing value. Second, look at all the board of pharmacies.
- 36:43Speaker 18: I know in my state I'm an advanced practice pharmacist.
- 36:46Speaker 18: You look at residency, you look at a certification, you
- 36:49Speaker 18: look at years of experience and specialty, and you can get,
- 36:52Speaker 18: depending on your board of Pharmacy in your state, enhanced
- 36:55Speaker 18: autonomy as a pharmacist to initiate, adjust, monitor, you know,
- 36:59Speaker 18: and disc continue treatment. So especially pharmacists P four's looking
- 37:03Speaker 18: to what they can do. They don't necessarily have to
- 37:05Speaker 18: go straight to a specially pharmacy, but find a platform,
- 37:08Speaker 18: especially medications are being dispensed and prescribed. Getting that experience,
- 37:12Speaker 18: it's something you want to do scale from there.
- 37:14Speaker 11: Read.
- 37:15Speaker 2: Thank you so much for sharing the insights on the
- 37:17Speaker 2: NSP twenty twenty five. Look forward to seeing you in Baltimore.
- 37:21Speaker 13: For twenty twenty. Here we go, buddy, all right, thank you,
- 37:24Speaker 13: take care.
- 37:29Speaker 2: Richard Brooke back the NASP podcast. Is great to see you.
- 37:34Speaker 4: Oh, it's always a pleasure to spend time with you,
- 37:36Speaker 4: Todd and learn so much about the different people who
- 37:38Speaker 4: come through the podcast.
- 37:40Speaker 2: Yeah, that's what I like about this. It's one of
- 37:42Speaker 2: the ways I learn about our industry and what's happening
- 37:45Speaker 2: in the differentiation between one sector and another. You've been
- 37:48Speaker 2: part of specialty pharmacy for quite some time and support
- 37:52Speaker 2: the NASP. Talk to us about things that you're working
- 37:54Speaker 2: on right now. Well, first, let me just say I've
- 37:57Speaker 2: been pleased to be here at this Meetia. NASP has
- 38:00Speaker 2: got the biggest attendance, as I'm sure you've known and noticed. Today,
- 38:04Speaker 2: we've got more posters and abstracts.
- 38:06Speaker 4: I'm going to talk a little bit about some of
- 38:08Speaker 4: my observations on that and some of my other observations.
- 38:11Speaker 9: On specialty pharmacy.
- 38:12Speaker 4: Excellent when I'm not volunteering for NASS, but I do
- 38:15Speaker 4: run a company called Better Health Worldwide and we do
- 38:17Speaker 4: research and some of this is fed into.
- 38:21Speaker 9: What I'm going to talk about today.
- 38:23Speaker 4: So you know, as I was looking at the posters
- 38:25Speaker 4: today and I went to a couple of sessions, we're
- 38:28Speaker 4: seeing a lot on biosimilars. Yeah, as to be expected,
- 38:31Speaker 4: and we know now that finally the ice dam is
- 38:35Speaker 4: broken and we're getting more biosimilars on the market and
- 38:39Speaker 4: used than we ever did before.
- 38:40Speaker 9: But it's not equal across the boards.
- 38:43Speaker 4: There are some categories, for instance, in cancer, some of
- 38:46Speaker 4: the biosimilar adoption has really taken off, Lantis really taken off.
- 38:52Speaker 4: Yet we look at some of the immuno logic drugs
- 38:55Speaker 4: and there's been a little bit of a.
- 38:57Speaker 9: Pushback on them. In fact, if you've been following the
- 39:01Speaker 9: news as I know you.
- 39:02Speaker 4: Do outside of the podcast news, we see a lot
- 39:06Speaker 4: of things about how some of the big PBMs in
- 39:08Speaker 4: the US have contracted with one particular biosimilar and that
- 39:14Speaker 4: might not be the best or most economical biosimilar. So
- 39:17Speaker 4: I think we're seeing the movement here. But we also
- 39:21Speaker 4: noticed that the legislative reform is actually targeting a lot
- 39:24Speaker 4: of those PBMs, and I think it's going to be
- 39:26Speaker 4: interesting to see in the coming months and years what
- 39:29Speaker 4: happens as we maybe eliminate PBMs.
- 39:33Speaker 9: It's been a big call for it. I was fortunate
- 39:37Speaker 9: or unfortunate and earlier.
- 39:38Speaker 4: In my career to work for a PBM, and I
- 39:40Speaker 4: got to learn a lot about what PBMs do. And
- 39:42Speaker 4: they make money, that's clearly what they do, but are
- 39:45Speaker 4: they really giving us better patient care or are they
- 39:48Speaker 4: giving the best plans and the costs to the insurers
- 39:52Speaker 4: and the payers that are actually out there.
- 39:54Speaker 9: So I think that remains to be seen.
- 39:56Speaker 4: But in the case of biosimilars where I started there
- 40:00Speaker 4: that adoption in some categories and some where I think
- 40:04Speaker 4: that the PBMs are actually slowing down the adoption as
- 40:06Speaker 4: opposed to any biosimilar that's available there.
- 40:09Speaker 2: So what else have you seen in the research that
- 40:13Speaker 2: you've done. You have an interesting advantage where you're coupling
- 40:17Speaker 2: so much information about what's happening in the marketplace. Talk
- 40:21Speaker 2: to us more about some of the projects you've worked on.
- 40:24Speaker 4: Okay, so I have to limit myself to projects that
- 40:26Speaker 4: are publicly disclosable. I think one of the things we
- 40:31Speaker 4: keep getting calls on right now is the evolving US landscape.
- 40:37Speaker 4: You know, I go to a lot of international meetings,
- 40:39Speaker 4: and I was at the International Society of pharmaco Economics
- 40:43Speaker 4: and Outcomes Research in May, just as President Trump was
- 40:47Speaker 4: announcing some of his planned reforms.
- 40:51Speaker 9: Most favored nation pricing. Why are we going to be.
- 40:54Speaker 4: Discounting prices to the Europeans that we're not paying for here?
- 40:58Speaker 4: And you know, as an American, I'm actually in favor.
- 41:01Speaker 9: Of some of that.
- 41:03Speaker 4: You know, we see the people in Europe Germany where
- 41:06Speaker 4: they have a high reference pricing scheme really adamant saying, wait,
- 41:11Speaker 4: you're going to raise our prices. And I think this
- 41:14Speaker 4: is really a matter of how do we equate prices.
- 41:16Speaker 4: If you're gonna have a reference price within your country,
- 41:18Speaker 4: well maybe it should be a reference price around the world.
- 41:21Speaker 6: Now.
- 41:21Speaker 4: I think we'd hope as a society and people that
- 41:26Speaker 4: this reference pricing reassessment would lower prices. I'm not sure
- 41:32Speaker 4: that's ever going to be the case. I don't think
- 41:34Speaker 4: we ever see that clawback on pricing, So I think
- 41:36Speaker 4: it remains to be seen what happens in the future here.
- 41:40Speaker 4: But I think that we also have been noticing in
- 41:44Speaker 4: our research and we have a couple of posters here
- 41:47Speaker 4: about caregivers, right, the unforgotten people, the unpaid caregivers. God forbid,
- 41:52Speaker 4: your spouse or child get sick, what happens to you?
- 41:55Speaker 4: And we pay a lot of lip service to it.
- 41:57Speaker 7: But a lot of.
- 41:57Speaker 4: Companies, a lot of insurers are so focused on the
- 42:01Speaker 4: employee the patient, they don't really think about the bigger picture.
- 42:05Speaker 4: Most of the data that we work with comes from
- 42:07Speaker 4: an employer group. So if you're working for an employee er,
- 42:10Speaker 4: they generally cover the family, so they care that not
- 42:14Speaker 4: only does the patient get treated, but what's the impact
- 42:18Speaker 4: on the caregiver or the spouse or the parent, Especially
- 42:22Speaker 4: with a young child. You know who's going to take
- 42:25Speaker 4: that kid to the doctor. It's going to be someone
- 42:27Speaker 4: And I think that we need to see happen more.
- 42:30Speaker 4: The posters we have are on Alzheimer's disease and Parkinson's
- 42:34Speaker 4: and people said to me when we started this initiative,
- 42:37Speaker 4: are those really employee based conditions? Aren't those all Medicare?
- 42:41Speaker 4: And that's the assumption that these are age related conditions,
- 42:45Speaker 4: But we all know that as you get a new
- 42:47Speaker 4: therapy to market, as we've seen several in the Alzheimer's
- 42:50Speaker 4: disease space, these products.
- 42:52Speaker 7: Tend to come with a.
- 42:55Speaker 4: Disclaimer that say they work better for mild patients. So
- 42:58Speaker 4: we're actually seeing is patients going to the doctor saying,
- 43:01Speaker 4: you know, I think I got Alzheimer's coming on, and
- 43:04Speaker 4: can I get this drug? And there's a prior ofth
- 43:06Speaker 4: requirement and the sps have been graded in forcing those
- 43:09Speaker 4: and processing that and taking it forward. But to get
- 43:13Speaker 4: to that prescription, you need that diagnosis. And I always
- 43:16Speaker 4: think about Alzheimer's because having worked on Alzheimer's disease research
- 43:20Speaker 4: since the eighties. I think back and I can actually
- 43:23Speaker 4: remember this. I was always told you couldn't really confirm
- 43:26Speaker 4: an Alzheimer's diagnosis unless you cut open somebody's brain and
- 43:29Speaker 4: looked at it. So when I see all these diagnoses
- 43:32Speaker 4: going up, I think a lot of people are thinking
- 43:35Speaker 4: it's Alzheimer's disease. They want that prescription for an Alzheimer's
- 43:38Speaker 4: disease product, but do they really have Alzheimer's. And that's
- 43:41Speaker 4: why we've categorized our poster as Alzheimer's disease or dementia.
- 43:46Speaker 4: Because you can confirm a dementia that's pretty easy, it's
- 43:49Speaker 4: the actual Alzheimer's disease because there are other conditions that
- 43:53Speaker 4: are in the space that look like Alzheimer's that might
- 43:55Speaker 4: not be Alzheimer's. The other thing that we're seeing now,
- 44:00Speaker 4: and this helps differentiate between diseases, is the massive growth
- 44:04Speaker 4: of AI. You know, last at ASSEMBIA, I was fortunate
- 44:09Speaker 4: to be a guest host on the podcast and talk
- 44:13Speaker 4: with a nested knowledge about what they're doing to help
- 44:15Speaker 4: synthesize the pieces. We see a couple of exhibitors here
- 44:18Speaker 4: at this meeting. We're talking about using AI to streamline
- 44:22Speaker 4: the onboarding process for their patients, recognizing differentiating between different
- 44:28Speaker 4: types of conditions with EMR data. And that's all great,
- 44:31Speaker 4: and I think we need to continue to see that happen,
- 44:33Speaker 4: but we also need to see AI root out the evil.
- 44:37Speaker 4: And what I mean by the evil is there's so
- 44:38Speaker 4: much deep fake stuff. People can come to me all
- 44:41Speaker 4: the time and say, I saw it on the internet.
- 44:43Speaker 9: It must be true. Well is it?
- 44:45Speaker 4: And maybe we can turn some of these AI agents
- 44:48Speaker 4: into agents of change to actually go through and say,
- 44:51Speaker 4: you know what this is out there, it's not really valid,
- 44:54Speaker 4: it's not right, and how do we change.
- 44:57Speaker 9: The narrative on those pieces here?
- 44:59Speaker 4: You know, I think that's something that remains to be seen,
- 45:02Speaker 4: and I think as we continue to learn more from
- 45:04Speaker 4: these AI engines and what they can do, we're going
- 45:07Speaker 4: to see more growth in those areas. So the last
- 45:10Speaker 4: thing I want to talk about, Todd, and you are
- 45:12Speaker 4: at the forefront of this, believe it or not, Todd,
- 45:15Speaker 4: is the growth of podcasts. You know, when I started
- 45:19Speaker 4: interacting with you and meeting you about five years ago
- 45:22Speaker 4: at one of the first podcasts, you were the only
- 45:24Speaker 4: one out there in that space.
- 45:26Speaker 9: And what I keep seeing nowadays.
- 45:28Speaker 4: Is the growth and promulgation of podcasts for everybody. I
- 45:32Speaker 4: see people doing weekly podcasts of what their company is doing.
- 45:36Speaker 4: They're almost like an advertorial. We're disseminating different information as
- 45:40Speaker 4: we all do. That's why we run a podcast. But
- 45:43Speaker 4: I find that when I talk to people out in
- 45:45Speaker 4: the field, researchers, especially the younger people, they love soaking
- 45:50Speaker 4: up the podcast as a way to get their information.
- 45:52Speaker 4: And I know that Todd, you've been very advocating advocating
- 45:58Speaker 4: doing a peer review on a lot of podcastsials to
- 46:00Speaker 4: make sure it's the right material out there kind of
- 46:03Speaker 4: goes to that AI use to validate what we're hearing
- 46:06Speaker 4: and what we're seeing. And I'm just so glad to
- 46:09Speaker 4: see that we have people like you and your team
- 46:12Speaker 4: helping bring us to that next level of realization, communications
- 46:16Speaker 4: and then allowing us to benefit from the information and shared.
- 46:21Speaker 2: Thank you for mentioning that evidence space podcasting is a
- 46:25Speaker 2: trademark that we have out that we're solidifying the seal
- 46:29Speaker 2: and then we're coming up with peer reviewed standards that
- 46:33Speaker 2: originally started with the book written by doctor Bernadette Melnick
- 46:38Speaker 2: of OSU. She actually has a consultancy.
- 46:41Speaker 9: Now.
- 46:41Speaker 2: She wrote a book called evidence Space Practice. So we're
- 46:44Speaker 2: taking what is podcasting for the clinician, for the provider,
- 46:48Speaker 2: for the collaborative, and we're saying that content to truly
- 46:52Speaker 2: be evidence space should be peer reviewed. Anybody can buy
- 46:57Speaker 2: themselves a nice fancy microphone and jump on a podcasts
- 47:00Speaker 2: and say whatever they're going to say, and I encourage that.
- 47:03Speaker 2: But when you start going to higher levels and information
- 47:06Speaker 2: absorption and you expect to listen to something and know
- 47:09Speaker 2: that it's just as fortified as a journal article is,
- 47:12Speaker 2: then if you're gonna do that, it better be be
- 47:15Speaker 2: peer reviewed.
- 47:15Speaker 4: That's so great that we're getting there and that you're
- 47:18Speaker 4: driving that change. I remember back in the early nineties
- 47:22Speaker 4: when I became one of the first health economics people
- 47:25Speaker 4: at a pharm a company. At that point in time,
- 47:28Speaker 4: we would look at medline articles and almost every article
- 47:31Speaker 4: would say, therefore, this product is cost effective.
- 47:33Speaker 9: And I think that the journals and the.
- 47:36Speaker 4: Medical literature and the researchers finally said, wait a minute,
- 47:39Speaker 4: we have to really educate people about what cost effectiveness is.
- 47:45Speaker 4: What are we actually saying, what are we promoting, and
- 47:47Speaker 4: what are we allowing to be put in print because
- 47:50Speaker 4: we all want to have a valid peer reviewed journal. Well,
- 47:54Speaker 4: we're peer reviewing everything. If we're not peer reviewing that portion,
- 47:57Speaker 4: does it just mimic or make the rest of our
- 48:02Speaker 4: communications less important. So I think that's great the evidence
- 48:05Speaker 4: based movement here. We're going to still still continue to
- 48:09Speaker 4: put out information as often as we can in the
- 48:12Speaker 4: different forums to make sure it gets out there, and
- 48:14Speaker 4: we're gonna ask people to challenge us and we look
- 48:17Speaker 4: forward to that. And thanks Todd for keeping us on
- 48:20Speaker 4: that journey.
- 48:21Speaker 2: Well, thank you, Richard. Thanks for being part of the
- 48:23Speaker 2: NASP twenty twenty five here in Denver. I can't get
- 48:31Speaker 2: away from you. Like we were just at NACDS, Ryan
- 48:35Speaker 2: Clark key source, now we're at NSP.
- 48:39Speaker 10: Yeah, a lot of.
- 48:39Speaker 19: Travel lately, but you know, it's good, glad to see
- 48:42Speaker 19: you again.
- 48:44Speaker 10: You're doing the Lord's.
- 48:45Speaker 9: Work for sure.
- 48:47Speaker 2: I'm just trying to spread the word and that is,
- 48:48Speaker 2: you know, so many challenges in our pharmacy sector, and
- 48:53Speaker 2: there's one sector that always brings me hope even though
- 48:58Speaker 2: there's challenges, and that is specialty farm to see and
- 49:00Speaker 2: we are here at NASP in the booth in Denver,
- 49:04Speaker 2: it's been a great conference. You guys have been busy,
- 49:07Speaker 2: So why would key source. You're a you're a source
- 49:10Speaker 2: provider of products. You're getting people the products that they need.
- 49:15Speaker 2: You're helping to kind of backfill when there's instances of shortages.
- 49:21Speaker 2: You guys concentrate. I saw your booth at at NACDS
- 49:24Speaker 2: was always crowded. You have appointment after appointment, So why
- 49:28Speaker 2: is it important to be part of an ASP.
- 49:30Speaker 19: Yeah, you kind of hit the nail on the head
- 49:32Speaker 19: to start with. Is you know, so many pharmacies are
- 49:34Speaker 19: struggling right now. It's hard to stay profitable. It's hard
- 49:38Speaker 19: to you know, take care of your patients the way
- 49:40Speaker 19: you want to take care of them. And that's why
- 49:43Speaker 19: we come to places like an ASP and Sheila Arquette
- 49:46Speaker 19: and her team do a great job every year of
- 49:48Speaker 19: getting everybody you know in touch personally, you know, up close.
- 49:53Speaker 19: We don't have to book every five minute meetings like
- 49:56Speaker 19: some of these other conferences we go to, but it's
- 49:59Speaker 19: it's just great to see people face to face and
- 50:02Speaker 19: you can talk about your challenges, you know, over a
- 50:04Speaker 19: phone call or over a teams meeting all day, but
- 50:06Speaker 19: that face to face contact really helps people become comfortable
- 50:10Speaker 19: with you know, what can you really do to help
- 50:12Speaker 19: us out? And key Source we believe we can help
- 50:16Speaker 19: people beyond just the retail side of things. But there's
- 50:19Speaker 19: a lot of uh, specialty generics coming to market, you know,
- 50:22Speaker 19: every year there's more and more, and uh, you know,
- 50:25Speaker 19: we just try to do our best to help help
- 50:27Speaker 19: those supply gaps, help them save a little bit of
- 50:29Speaker 19: money where they can, and uh, you know, just create
- 50:33Speaker 19: great partnerships and a lot of those in a CDs
- 50:36Speaker 19: regional chains. It kind of goes hand in hand with
- 50:39Speaker 19: an EESP because a lot of.
- 50:40Speaker 10: Them have their own arm right, yeah they do. So
- 50:43Speaker 10: it's funny.
- 50:44Speaker 19: There's a there's a few people here we see, you know,
- 50:46Speaker 19: in an e CDs we have you know, long dinners
- 50:48Speaker 19: with right meetings and we come here like.
- 50:50Speaker 10: Hey guys, long time. No see it's been about two
- 50:53Speaker 10: and a half weeks, right, I never met exactly.
- 50:56Speaker 2: Well, that's the world, and we have to touch each
- 50:58Speaker 2: of the sectors because there's new wants is that are
- 51:00Speaker 2: very specific to specialty. I was really proud of the
- 51:03Speaker 2: three part series that Pharmacy Podcast Network invested in with
- 51:08Speaker 2: key Source and the one and only and craw we
- 51:13Speaker 2: should have like a crowd cheering.
- 51:17Speaker 10: You know, his head can't get any bigger than this.
- 51:19Speaker 2: Yes, just blow his head up somewhere. But Andy was
- 51:22Speaker 2: really dialing into specific challenges that you guys are really
- 51:27Speaker 2: helping pharmacies to overcome in procurement, in products that are
- 51:31Speaker 2: short out there you can't find and you're partnering with that.
- 51:35Speaker 2: So how does that tie into specialty pharmacy.
- 51:38Speaker 10: Yeah, so, and kudos Andy.
- 51:40Speaker 19: He's He's taught me pretty much everything I've known in
- 51:43Speaker 19: the last ten years.
- 51:43Speaker 10: I've been a key source.
- 51:45Speaker 19: And every time I come to these conferences, He's getting
- 51:49Speaker 19: pulled left and right about every ten feet because everyone
- 51:51Speaker 19: knows him and he knows this industry very well. And
- 51:55Speaker 19: as far as the specialty you know, arm goes, it
- 51:59Speaker 19: is is it's a whole different ballgame. It's a whole
- 52:02Speaker 19: different animal than you know some of the retail products
- 52:05Speaker 19: you see out there, And just to have access really
- 52:09Speaker 19: is a big key for some of these pharmacies because
- 52:12Speaker 19: there's a lot of maybe I shouldn't get too deep
- 52:15Speaker 19: into it, but a lot of vertical integration going.
- 52:17Speaker 10: On these days.
- 52:18Speaker 19: And to have someone else that can say all right.
- 52:22Speaker 19: We have great partners in relationships.
- 52:25Speaker 10: With these manufacturers and maybe they don't.
- 52:28Speaker 19: That's something we can, you know, kind of marry those
- 52:31Speaker 19: two together and give them access to a product or
- 52:34Speaker 19: better price into the product that normally they wouldn't have,
- 52:38Speaker 19: especially some of the you know, up and coming specialty
- 52:40Speaker 19: pharmacies people that are you know, just getting accredited and
- 52:43Speaker 19: just starting, you know, what they want to do.
- 52:46Speaker 10: It just helps to have that extra little.
- 52:49Speaker 19: You know, helping hand on the side, and that's what
- 52:51Speaker 19: Key Sources can provide.
- 52:53Speaker 2: So you're listening to the show, you are in that category,
- 52:56Speaker 2: either a startup specialty pharmacy or an expanding specialty farms parmacy,
- 53:00Speaker 2: reach out to the Key Source team tell them you
- 53:03Speaker 2: heard it here on the NSP podcast. Give a shout
- 53:06Speaker 2: out to John Cena of the Pharmacy World and New Crawford.
- 53:15Speaker 2: We'll just you have to have like a SoundBite that
- 53:17Speaker 2: we'll just do that over and over again.
- 53:19Speaker 10: New craw for you've got to be good at editing.
- 53:22Speaker 10: You can throw something, We'll.
- 53:23Speaker 2: Get Brady to do it for sure. Hey, thank you
- 53:26Speaker 2: for spending time with me here at the NSP podcast.
- 53:29Speaker 10: It's been great. Appreciate you buddy.
- 53:34Speaker 20: Hi, this is Shila, our cat and you are listening
- 53:37Speaker 20: to the NSP podcast.
- 53:41Speaker 2: Hey thereon wrapping up the show. This is the CEO
- 53:45Speaker 2: of the n EESP. Excited to have you back, Sheila.
- 53:48Speaker 2: What an amazing event.
- 53:50Speaker 20: Thank you so much. Todd, Yes, it was. It's so uh,
- 53:52Speaker 20: it's so exciting. We we spend an entire year preparing
- 53:55Speaker 20: for this conference, and when we get on site and
- 53:58Speaker 20: we get to see it all come together and to
- 54:01Speaker 20: see the experience that our attendees and our sponsor and
- 54:04Speaker 20: exhibitors are having, it's super, super exciting and very rewarding.
- 54:08Speaker 2: Yeah, there's so much going on. I was so impressed
- 54:12Speaker 2: with how much activity coming out of the sessions was
- 54:16Speaker 2: pouring into the exhibit hall, and it was very specific
- 54:19Speaker 2: to some of those vendors who are strategically dialing in
- 54:23Speaker 2: what's happening in specialty pharmacy. AI was all over the place,
- 54:28Speaker 2: but for the for the first time, it's making more
- 54:32Speaker 2: concrete sense and more connection, and it's actually being used.
- 54:36Speaker 2: It's not just like we're talking about what's coming we're
- 54:38Speaker 2: at literally we're talking about what they're actually doing today.
- 54:41Speaker 2: So that was amazing. Any any highlights that you kind
- 54:44Speaker 2: of wanted to to mention to our NASP podcast listeners.
- 54:48Speaker 20: Sure, everybody always asks me leading up to the conference,
- 54:51Speaker 20: what's this year's theme? What's your this year's theme? And
- 54:54Speaker 20: we typically don't set a theme. But as I was
- 54:56Speaker 20: walking around and I was listening to folks, and you know,
- 54:59Speaker 20: after our key note presentations and the buzz after that,
- 55:03Speaker 20: it was it was all about connection, right, And everybody
- 55:07Speaker 20: really touched on that. If I could have planned it,
- 55:09Speaker 20: I couldn't have planned it better because it all came together.
- 55:12Speaker 20: And it's just about how how important making those meaningful
- 55:15Speaker 20: connections are and how we come together, we collaborate, we
- 55:20Speaker 20: work together to enhance patient care. One of our attendees
- 55:23Speaker 20: told me that meaningful connection was the heartbeat of this conference,
- 55:26Speaker 20: and I love that, and so we did.
- 55:28Speaker 2: We had so much going on, You're right.
- 55:29Speaker 20: The educational sessions, I mean just incredible, the speaker faculty everything,
- 55:34Speaker 20: you know, all all that they did to bring right
- 55:38Speaker 20: the latest evidence based medicine and practices and changes, and
- 55:43Speaker 20: you know, all of our sponsors and exhibitors. The exhibit
- 55:46Speaker 20: hall was incredible. You know, we have you know, we
- 55:49Speaker 20: do a little bit of fund throughout the conference. We
- 55:51Speaker 20: also were able to give back and we hosted Tina's
- 55:55Speaker 20: Warriors and packed Hope Care for those battling breast cancers.
- 56:00Speaker 20: So I think there was a little mix of something
- 56:02Speaker 20: for everybody, or at least I'm hoping yes.
- 56:04Speaker 2: I picked that up, and I was excited to also
- 56:07Speaker 2: see how much collaboration that was going on in the
- 56:11Speaker 2: exhibit hall with even other vendors that were getting together
- 56:14Speaker 2: with people that were there that were combining kind of
- 56:18Speaker 2: some of their solutions, and some of that was happening
- 56:21Speaker 2: in the NASP podcast booth too. I did hear a
- 56:26Speaker 2: lot of follow up more than ever on the Specialty
- 56:30Speaker 2: Pharmacist Certification program and how important that is for really
- 56:35Speaker 2: the future of specialty pharmacy to really start digging down
- 56:38Speaker 2: into specific disease conditions and rare diseases that pharmacists are
- 56:42Speaker 2: part of those treatment teams. And you were talking about
- 56:46Speaker 2: evidence based and of course we're coming up with a
- 56:49Speaker 2: standard evidence based podcasting to ensure what podcasts you're listening
- 56:52Speaker 2: to have been peer reviewed and they're based on good stuff.
- 56:56Speaker 2: And that's just another element of bringing additional opportunity to
- 57:02Speaker 2: shout out to all those pharmacists out there who are saying, Hey,
- 57:05Speaker 2: I'd really like to dig deeper into hematology or a
- 57:09Speaker 2: blood disorder or really dig it, so talk to us
- 57:12Speaker 2: about that.
- 57:12Speaker 20: Sure, And so, you know, another shout out to the
- 57:15Speaker 20: founders of NASP right way back in twenty ten to
- 57:18Speaker 20: twenty eleven, when they started kind of talking about we
- 57:20Speaker 20: need an association, they knew how important certification was going
- 57:24Speaker 20: to be in the absence of a definition of specialty
- 57:27Speaker 20: pharmacy and we still struggle with that today. Right we
- 57:29Speaker 20: have a general consensus, but we don't have and establish
- 57:32Speaker 20: an accepted definition. So certification is so important so that
- 57:36Speaker 20: those pharmacists can differentiate themselves right from other pharmacists who
- 57:41Speaker 20: are you know, community pharmacy experts and hospital pharmacy experts.
- 57:44Speaker 20: And so I think we have definitely turned our eye
- 57:48Speaker 20: to certification and certificate programs as well. At the end
- 57:52Speaker 20: of this year and the beginning of twenty twenty six,
- 57:54Speaker 20: we're going to launch a certificate program for specialty pharmacy technicians.
- 57:59Speaker 20: We're also working with some friends in Canada and launching
- 58:03Speaker 20: a certificate program for those folks as well as new
- 58:06Speaker 20: grands right who are very interested in getting into specialty
- 58:10Speaker 20: pharmacy me not fulfill all the criteria to sit for
- 58:13Speaker 20: the for the CSP exam and earn that credential. So
- 58:16Speaker 20: it's kind of like a bridge. So definitely focused on,
- 58:20Speaker 20: you know, differentiating these folks who are you know, the
- 58:24Speaker 20: stars of our industry.
- 58:25Speaker 2: So the place I spend most of my time just
- 58:28Speaker 2: because of our schedules and how busy things get, is
- 58:30Speaker 2: on the exhibit floor and I love being there. It's
- 58:32Speaker 2: my favorite spot. And we got a bunch of interviews
- 58:37Speaker 2: that have been part of this incredible series. A shout
- 58:39Speaker 2: out to all of our guests who were part of
- 58:41Speaker 2: the NESP Podcast twenty twenty five. Thank you so much
- 58:44Speaker 2: for being part of it. Is there any organizations out there,
- 58:48Speaker 2: Sheila that you're like, wow, they really stepped up to
- 58:51Speaker 2: help us kind of like pull this all together because
- 58:53Speaker 2: our sponsors and are the exhibits, the companies that are
- 58:57Speaker 2: investing are part of that ecosystem and I rely on
- 59:02Speaker 2: them to bring me the information that they're kind of
- 59:04Speaker 2: helping to build out.
- 59:05Speaker 20: So absolutely, I mean, of course, right those organizations who
- 59:09Speaker 20: were like, you know, our Diamond and Ruby and Sapphire
- 59:11Speaker 20: sponsors incredible, right that you know they step up and
- 59:16Speaker 20: you know, they bring these exhibits or they sponsor some
- 59:18Speaker 20: of the activities, they make it possible for us to
- 59:20Speaker 20: host them. And I think this year we have you know,
- 59:23Speaker 20: we had so many new exhibitors. But then we're also
- 59:26Speaker 20: those folks that have been with us right for the
- 59:28Speaker 20: last you know, five, six, seven, eight years, they continue
- 59:31Speaker 20: to come back and they continue to round out that offering,
- 59:34Speaker 20: and so just thankful to everybody, right, because it's sometimes
- 59:39Speaker 20: it's hard to know the investment somebody makes, right maybe
- 59:42Speaker 20: is you know, the dollar amount is not as big
- 59:45Speaker 20: as somebody else, but it's still is a sacrifice, right
- 59:48Speaker 20: or it's still like it's the investment that they can make.
- 59:50Speaker 20: So we are so thankful for all of that and
- 59:53Speaker 20: just for bringing that energy, for bringing that knowledge, for
- 59:56Speaker 20: interacting with you know, their fellow sponsors and exhibitors, but
- 59:59Speaker 20: then also all of the attendees. So I think this
- 1:00:02Speaker 20: year it was just such an incredible group of people
- 1:00:04Speaker 20: that came together to make it possible. We couldn't do
- 1:00:07Speaker 20: it without any of them.
- 1:00:10Speaker 2: Yeah, and that makes me excited about what's you know,
- 1:00:12Speaker 2: what's coming and the momentum that we're coming out of
- 1:00:16Speaker 2: the twenty twenty five event, bringing us into the wrap
- 1:00:20Speaker 2: up of twenty twenty five and then preparing and starting
- 1:00:23Speaker 2: to think about, you know, how do we level up,
- 1:00:25Speaker 2: how do we keep going? How do we serve our
- 1:00:27Speaker 2: patients even better? You know, For us, I'm just so
- 1:00:32Speaker 2: thankful for sponsors to invest in helping us cover the
- 1:00:37Speaker 2: show and be able to kind of dig down into
- 1:00:40Speaker 2: content and deliver to you the listener. So tell us
- 1:00:43Speaker 2: about twenty twenty six. What's coming for the NESPS twenty
- 1:00:48Speaker 2: twenty six event.
- 1:00:49Speaker 13: Sure, so.
- 1:00:52Speaker 20: We really rely on our members and our previous attendees
- 1:00:56Speaker 20: to help guide that, right, what is it that is
- 1:00:58Speaker 20: impacting your business?
- 1:01:00Speaker 16: What do you need to learn more about?
- 1:01:02Speaker 20: What do you think is cutting edge?
- 1:01:03Speaker 3: Right?
- 1:01:04Speaker 20: We are Education Committee does an incredible job right of
- 1:01:07Speaker 20: taking in all of that feedback that we receive, looking
- 1:01:12Speaker 20: at their own businesses, right, and their own areas of expertise,
- 1:01:16Speaker 20: trying to trying to project what's happening on the horizon.
- 1:01:18Speaker 2: We have so much going on.
- 1:01:19Speaker 20: Within healthcare, and so it's definitely, you know, definitely a
- 1:01:23Speaker 20: work in progress. I think this year the workshops that
- 1:01:25Speaker 20: we hosted were very well received. You know, we talk
- 1:01:28Speaker 20: about accreditation, We talk about the art of infusion. We
- 1:01:32Speaker 20: you know, specialty pharmacy, law, next gen intelligence or technology,
- 1:01:36Speaker 20: and like you said, the role of AI hospital health
- 1:01:40Speaker 20: system specially pharmacy right continues to be incredibly popular and
- 1:01:44Speaker 20: continues to expand. And so you know, as we look
- 1:01:49Speaker 20: to the future, we really rely on those folks that
- 1:01:51Speaker 20: are coming right, investing their time, investing their financial resources
- 1:01:54Speaker 20: to tell us what they need. We also are rebrand
- 1:02:00Speaker 20: the NSP Annual Meeting and Expo. We are going to
- 1:02:03Speaker 20: retire that name effective now, and as we look to
- 1:02:06Speaker 20: the future and all that the meeting offers, we are
- 1:02:11Speaker 20: going to call our conference Inspire and so each of
- 1:02:14Speaker 20: those letters stands for something. It's innovation, networking of course,
- 1:02:18Speaker 20: specialty pharmacy in the middle, insights, research and education, and
- 1:02:22Speaker 20: so that is what we are focused on bringing right
- 1:02:25Speaker 20: to this meeting when we all come together to learn
- 1:02:28Speaker 20: and share best practices into network and so you will look,
- 1:02:31Speaker 20: you'll see that right, We're going to have that everywhere.
- 1:02:33Speaker 20: We're going to continue to try to introduce that and
- 1:02:36Speaker 20: we're just trying to have a little bit of a
- 1:02:38Speaker 20: differentiation between NASP the organization and then the NSP Annual
- 1:02:42Speaker 20: meeting and expo, and sometimes it gets a little bit
- 1:02:44Speaker 20: confused and confounded. So while the conference is a huge
- 1:02:49Speaker 20: part of who we are and what we do, it's
- 1:02:51Speaker 20: not our entire identity.
- 1:02:52Speaker 2: L I love that. I love that it actually inspires
- 1:02:55Speaker 2: me as well. And we'll be covering that event as
- 1:02:58Speaker 2: the inspire a cat launches off and really digs down
- 1:03:02Speaker 2: into each of what that what that acronym means and
- 1:03:06Speaker 2: looking for leaders in specialty pharmacy and looking for pharmacists
- 1:03:10Speaker 2: that are out there. If you're part of this event
- 1:03:12Speaker 2: and you want to reach out to Shila, you will
- 1:03:14Speaker 2: have a story to tell. The NASP podcasts really into
- 1:03:19Speaker 2: those stories and it's been wonderful to have you part
- 1:03:21Speaker 2: of the network. All Right, Sheila, thank you so much
- 1:03:24Speaker 2: for rounding out the NSP podcasts twenty twenty five. We
- 1:03:29Speaker 2: appreciate you.
- 1:03:30Speaker 20: Awesome. I appreciate you too, and everybody. Market calendar September
- 1:03:33Speaker 20: twenty second through twenty fifth, National Harbor, Maryland at the
- 1:03:37Speaker 20: Gaylord National Resort and Convention Center.
- 1:03:39Speaker 2: Thank you, thank you.