Latest / Keys To The Shop : Equipping Coffee Shop Leaders
369: Encore Episode! How to be a Cash Register Hero
It goes without saying, but I will say it anyway - first impressions matter a lot! When a customer enters your business the person that sets the tone for them is usually the barista working the cash register. With this fact in mind you'd think most bars would then invest heavily in training and equipping their staff to work this station with the same or even greater finesse than a barista. But you'd be wrong. Mostly we tend to under equip and push to the side this area and it shows.
On today's episode we will be revisiting an old episode that deals directly with this topic and will give you 6…
The skinny
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