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Matthew Achak - Co-Founder of FCR: Coin Flips, Choosing the Right Business Partner, and Employee Retention

Matthew Achak is the Co-Founder and Managing Partner of Non-Linear Venture Partners, where he consults and invests in early-stage start-ups.

Prior to Non-Linear Venture Partners, Matt Co-Founded FCR, the leading provider of outsourced live agent support services for tech companies. FCR was acquired by TTEC in 2019.

In this episode, you’ll learn:

The importance of establishing a company's DNA and core values early

The value of having a complementary and trustworthy business partner

How to increase your employee retention rate in a high attrition business

Strategies for leveraging small…

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