Markus van Alphen: Observational Listening and Being an Excellent Leader
What makes an excellent leader? Today my guest shares why he believes that leaders who develop their empathy and emotional intelligence are not just better leaders – they become excellent leaders. An excellent leader looks after their own wellbeing by looking after the wellbeing of the people they lead. Markus van Alphen is a leadership psychologist, author, teacher, trainer, organizational consultant, counselor and restorative practitioner.
Today, Markus and I talk about what a leadership psychologist does, what is observational listening, and how it enables leaders to be more empathetic to…
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