Latest / AI for Founders with Ryan Estes / From blind vision to billion-dollar AI: Alberto Rizzoli’s startup journey
Transcript
- 0:02Welcome back to AI for Founders. I'm your host Ryan Estes and
- 0:05today's guest is the real deal. Alberto Rizzoli is the Co
- 0:09founder of the Seven Labs, a platform building next Gen.
- 0:13AI agents that tackle the soul sucking admin work clogging up
- 0:17modern companies so you can actually get back to building.
- 0:20We talk about what it means to really automate your back
- 0:23office, the surprising struggles of European founders breaking
- 0:26into U.S. markets and why most successful companies are
- 0:29secretly built on pivots from a viral AI for good project
- 0:33helping the blind to a $33 million raise during one of
- 0:37ventures coldest winters. AL's is a story that's part Ted
- 0:41talk, part gladiator training, and if you've ever wondered how
- 0:44to future proof your startup Al Shay, Al shares the single
- 0:49question every founder should ask.
- 0:51What product would kill my business?
- 0:53Then go build that. All that more.
- 0:55Let's go. But first, some business.
- 0:58This episode is brought to you by Kick Caster, the podcast
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- 1:44OK, let's be honest, startup life is basically building a
- 1:47plane while it's flying during a thunderstorm and half your team
- 1:50is remote in three time zones. Does that sound familiar?
- 1:53Then you need Code Story. It's the podcast where tech
- 1:56founders get real about what actually takes to build a
- 1:59product, survive launch day, and scale without losing their minds
- 2:03or their engineers. Hosted by NOAA Lab Heart, Code
- 2:06Story gives you the behind the scenes of tech startups, the
- 2:09sleepless sprints, critical bugs, breakthroughs you didn't
- 2:12see coming, fires you definitely didn't see coming.
- 2:15If you're a founder or builder, Code Story isn't just relatable,
- 2:19it's practically mandatory listening.
- 2:21Search for Code Story wherever you get your podcasts or head to
- 2:24codestory.co. Because building great tech
- 2:27isn't a fairy tale, it's a survival sport.
- 2:30And these are the stories that made it to the other side.
- 2:32Code story.co. What are
- 2:54you doing? I'm doing great.
- 2:56Thank you. Great to be here.
- 2:57How are you? 100% we, we, we caught up a
- 3:00little bit before the, the interview.
- 3:01And so I know you're in the sweltering heat of London right
- 3:04now. It's 100 plus degrees
- 3:06Fahrenheit. So that's what you said, 31
- 3:08Celsius. 31 Celsius, it's a record over here.
- 3:10London empties out whenever it gets hot, so just outside of the
- 3:15window there's probably 100 people at the pub getting a
- 3:19refreshing beer. So the EU KG DP is about to get
- 3:22a major hit. It's great, you know, nothing.
- 3:27Nothing knocks down the heat like a cold pint, you know.
- 3:31Yeah, yeah, the, the British know this very well.
- 3:34It's it's actually hard to to do business if you if you don't
- 3:38drink in the UK, which isn't exactly fantastic, but but it
- 3:43does lead to some fun outcomes every now and again.
- 3:46Amazing, what got you to London? Are you?
- 3:50Are you HQ in London? We are yes.
- 3:53So we're in London and New York. The sevens HQ is an Oxford
- 3:56Circus in London. And we started the company here
- 4:00because we wanted to create a European AI company that would
- 4:03rival the Silicon Valley ones. And we know there's a lot of
- 4:07incredibly high talent in Europe that we could leverage.
- 4:10And my Co founder also was about to have his first child in in
- 4:14London. And so we, we thought it'd be
- 4:15the best place to, to, to get started.
- 4:19On the contrary to that though, most of our growth happens in
- 4:22the US And I, I think maybe for founders listening, my best
- 4:26advice seems to be start your company anywhere, but consider
- 4:30your market to be the US no matter where you are, especially
- 4:32if you're a software company. So we we see about 70% of our
- 4:37revenue coming from the US and the average sales cycle for US
- 4:41account is generally close to half of what it takes for us to
- 4:45close in Europe for the same amount of revenue.
- 4:49Amazing. Give us a quick overview of your
- 4:52company V7 Labs. Yeah.
- 4:54V7 is an AI company that helps companies build AI agents that
- 5:00automate the most tedious and repetitive work that we see
- 5:03every day. This is all the administrative
- 5:06office work that large businesses and small businesses
- 5:10have to deal with everyday rather than the interpersonal
- 5:13and creative work that we really want to do.
- 5:15And these agents are able to ingest any form of unstructured
- 5:19data, whether it's documents, leases in the real estate world,
- 5:23or investment, investment opportunities and private
- 5:27equity. And then through reasoning
- 5:29steps, through step by step agent steps, they're able to
- 5:32turn them into structured data. On the other side, a
- 5:34spreadsheet, a finalized IC report, a status of every
- 5:41property that a company might own.
- 5:43And effectively, we're eliminating the concept of a
- 5:46back office that keeps people in front of Excel or Word for hours
- 5:50on end, and allowing people to delegate this work to AI so they
- 5:53can focus on things that are actually more fun and productive
- 5:56for the business. Cool.
- 5:58So when you're talking about agents or you mean kind of
- 6:00specifically organizing data in spreadsheets and then creating
- 6:03customized dashboards, is that kind of the gist of it or?
- 6:07Yeah, the way you see an agent is an AI that also has the the
- 6:10the arrow of time. So whilst working with ChatGPT
- 6:14you might give it a document then get a response right away.
- 6:17And the AI agent is used for something to requires more than
- 6:20one thinking step in order to complete a task.
- 6:23If you give, for example, a financial model to Chachi PT or
- 6:27rent roll and you ask it to a single prompt, it might not
- 6:31always give you either a consistent answer or an accurate
- 6:33one. And an agent effectively looks
- 6:37at the document and says, hey, OK, I need to evaluate this
- 6:42investment opportunity or I need to evaluate this, this legal
- 6:45claim or the, this tax claim. Step one, I'm going to 1st
- 6:50extract all of these values. Step 2, I'm going to look at my
- 6:53company's guidelines to see whether any of them go against
- 6:57the, maybe the, the tax claims urgency requirements.
- 7:01Step three, I'm going to see what I need to do with this tax
- 7:04claim and who I need to notify. And by following these steps,
- 7:07one by one, AI becomes a lot more accurate in performing
- 7:10them. And effectively, it acts like an
- 7:12internal employee. And little by little, companies
- 7:15can create many different agents for many different tasks so that
- 7:19everything that is considered administrative can be delegated
- 7:21to AI. And the way we do it is we we
- 7:25have an additional agent called Concierge, where users can
- 7:28effectively route any task. They can e-mail it, or they can
- 7:31drag and drop it in their screen or or mention them on Slack, and
- 7:35they will effectively delegate the this type of work to the
- 7:39correct agent based on the nature of the request.
- 7:41So it's effectively like a chief of staff that works for all of
- 7:45the employees, and every employee has a network of agents
- 7:49below them that they can delegate work to.
- 7:53Amazing. It seems like N8 N is kind of
- 7:56building traction in this space and I'm using it for different
- 7:59workflows of like coming from let's say a slack trigger that
- 8:04pulls it from air table that sends to GPT for a prompt that
- 8:08publishes through lovable things like that.
- 8:10How does the tool kind of differentiate from N8 N?
- 8:14Yeah, there's a lot of really great workflow automation tools
- 8:17like Zapier and Aden that allow you to do effectively API to API
- 8:21connection and automate entire processes of creation.
- 8:24B7 Goes specifically focuses on document understanding a lot
- 8:29better than than other tools. And we deal with documents that
- 8:33can be pretty complex. Sometimes there are hundreds of
- 8:35pages long, sometimes they contain financial information
- 8:38that needs to be recalculated and thought through, sometimes
- 8:42they are excel sheets with multiple tabs.
- 8:44And so the companies that use V7 tend to be tax giants like KPMG
- 8:50or private equity firms or banks, Oregon fintech companies
- 8:53that are processing lots and lots of documents for their own
- 8:56customers and user API to understand them at scale.
- 9:00The user experience is familiar to what you might see with an 8
- 9:03N, but the elements of the the tool are a lot more focused on
- 9:07extraction of data from multiple documents and then retrieval of
- 9:12rule sets and and evaluation guidelines and then completion
- 9:16of that work in the form usually of a structured output, so
- 9:19another document or sometimes ACSV output or adjacent output.
- 9:24Cool. And, you know, people uploading
- 9:25their financial information, what's the guardrails and kind
- 9:28of like privacy for the tool? Yeah, we spent a lot of time
- 9:32trying to remove hallucinations entirely from the the the
- 9:36product. And they're prevalent because AI
- 9:39is very keen on giving you an answer, even if it doesn't know
- 9:42the actual answer to the question.
- 9:45And so we built a system called Visual Grounding that allows any
- 9:50model that you use with MV7 go to always look for the exact
- 9:55location of an answer that it's giving you in a source document,
- 9:59whether it's from the web or it's from your internal
- 10:01knowledge base. And it's actually pretty complex
- 10:04because every document needs to be scanned with computer vision
- 10:07models to understand where all the text is present.
- 10:10And then the model takes a little bit more effort to go and
- 10:12find exactly that source. But it works a lot better than
- 10:15just using RAG, which will give you sometimes a document
- 10:18reference, sometimes a page reference.
- 10:20But even RAG can sometimes hallucinate an answer.
- 10:23And so we wanted it to be super precise because very few of the
- 10:27work flows that we actually operate within are only end to
- 10:32end AI related. There's always there, there's
- 10:35usually a small element of human review, for example, in
- 10:39evaluating a term sheet for an investment, pretty high stakes
- 10:43operation. So you want it to be super
- 10:45accurate and you want to review the output of BI really easily.
- 10:48And so clicking on an answer by the AI and usually an agent will
- 10:52give many answers to its response.
- 10:54You know, it's, it's extracting a bunch of information.
- 10:56So you're looking at maybe 12 different data points you need
- 10:59to verify. You want to click on any of
- 11:01these data points and see immediately where in the
- 11:04document that's been looked at and that's been sourced from, so
- 11:07you can verify that the the information is actually correct.
- 11:11Amazing. I'm just imagining all the
- 11:15$500.00 an hour attorneys that you're like hey, hey, hey, use
- 11:18V7. I want to take that 6th hour
- 11:20bill down to one hour. Let's go.
- 11:23Yeah, cool. I, I, this is great context for
- 11:27your new project, doing a lot of research on you and I, I want to
- 11:31thank you because you really take kind of founder LED
- 11:33marketing to the next level. There is so much great
- 11:37information about you online. I watch your Ted talk, read your
- 11:41blog. You know, there's, there's tons
- 11:43of stuff all over the place. Makes my job a lot easier.
- 11:46One thing I wanted to start with is you received the National
- 11:50Genteel Prize for Science and Innovation from the President of
- 11:54Italy. Tell me about that.
- 11:56Yes. So my previous startup was
- 11:59called ipoly and this was 2015, early days of AI and we were
- 12:03building an engine that could run convolutional neural
- 12:07networks. So the computer vision models
- 12:09that were being used before LLMS or LLVMS directly on the CPU of
- 12:13smartphones. And at the time it was the
- 12:15iPhone 5, which was very underpowered compared to today's
- 12:18phones. So I have to quantize these
- 12:20models and build a custom engine that could be very, very
- 12:22efficient. And her goal was to help the
- 12:25blind and visually impaired identify the world around them.
- 12:28I, I grew up with a family friend who became totally blind
- 12:31due to a hunting accident. And I remember, you know,
- 12:35people, especially people that become blind later in their
- 12:37life, they still want to build a mental model of the places that
- 12:40they've been to, to build memories and to recall them.
- 12:44And so he wanted to know when we're rocking around, what
- 12:48objects are around them, what the scenery looked like.
- 12:51And that's not something that a guide dog can provide to you.
- 12:53It's only something that an intelligent communicating
- 12:56creature can do. And so we thought, what if AI
- 12:58could actually do that? And we built a, an AI model with
- 13:03trained on 5000 individual classes.
- 13:06It was a really big effort to collect that data and then
- 13:10eventually was able to to understand all of these these
- 13:13objects to to various degrees of accuracy.
- 13:17The challenges there is that the accessibility is not a very easy
- 13:21market to turn to create a venture backed company and that
- 13:25that eventually went to IPO. So that was challenge number
- 13:28one. Challenge number 2 was that we
- 13:31were really loved by our availability of data and
- 13:33producing training data is actually quite expensive.
- 13:36It requires humans to label images and explain what's inside
- 13:40the image. And this was this, this is still
- 13:44a problem today. And actually, when when we were
- 13:47building I Poly and and it had this enormous viral appeal and
- 13:50was a a true example of the I forbid.
- 13:52So it won a lot of awards. Part of the inspiration of the
- 13:57seven also came from that. So, but before we launched the
- 13:59seven go the a agents platform, our first product it it was
- 14:04called V7 Darwin and it's used by a researchers to build and
- 14:08teach new things to AI models and it effectively is used to
- 14:13label data reader really efficiently.
- 14:14So rather than having agents that understand documents at
- 14:19scale and read information within documents, it would read
- 14:22images, documents and video and pre complete some of the
- 14:25teaching steps that human need to effectively build AI.
- 14:30Now we're in an era, we're in a world in which AI is already
- 14:33capable of no longer needing to learn a lot of things, but just
- 14:36getting on with the job and just being told what instructions and
- 14:38needs to follow. And that led us to creating an
- 14:41agent platform that launched about a year ago.
- 14:44Amazing. Now so did was was V7A pivot
- 14:48from AI opoly or was that did you shelf that?
- 14:52It, it, it, it's an entirely different company.
- 14:55So I probably was based in in San Francisco.
- 14:58V7 is in London. We did have some folks, some
- 15:03excited Polly people come in to come in to B7.
- 15:05Our, our very first hire is actually from from the previous
- 15:08company Andre Tzini, who's our founding engineer.
- 15:12But it was a different market and different product type and
- 15:15we went from what was basically AB to C application to AB to B
- 15:19model. And, and I think that if you
- 15:23look at our product, there's a strong UX focus to everything
- 15:28and a strong presentation focus on everything.
- 15:30And I think it's really in our DNA.
- 15:32Simon Edwardson and myself are B to C founders.
- 15:36Do we? We like people that love our
- 15:39love using our product. And so we, we, we still put a
- 15:42lot of effort into that. Very cool.
- 15:46It's it's very hard for entrepreneurs and founders.
- 15:49Maybe people listen to the show to know when it's time to change
- 15:53and then what that process is like.
- 15:56So walk me back to that time where you're like, you know
- 15:58what, I'm going to take a new company in a new direction.
- 16:02How did you know when it was time to end it?
- 16:04And then what was the transition like as you were gearing up for
- 16:06V7 I? Think almost every company
- 16:09before they hit, well, this successful product market fit.
- 16:14We'll have dozens of pivots, you just don't hear about them.
- 16:18But almost every gate company has seen a lot of pivots before
- 16:23they actually hit PMF. Even some of the success stories
- 16:25that that are Live Today and and really rocking it and it usually
- 16:31there, there's a couple of forces against you.
- 16:33One is if we invest, if we try to get more traction, if we
- 16:37invest more time into this project, will we actually get
- 16:40there. And there's many products that
- 16:42actually give up before they hit PMF, but they're really on the
- 16:46route to that. There is just some point of
- 16:48friction, some usability issue, some accuracy issue that doesn't
- 16:52get them there. And then there's the other side
- 16:55of things which is actually you're operating in in the wrong
- 16:58market. And that was the case for Ipauli
- 17:00where even though the even if the app would have been perfect,
- 17:03accessibility would have never created the correct returns for
- 17:09what we're actually building from an entity perspective,
- 17:11which was a venture backed company that eventually was
- 17:13going to have to multiply its revenue very, very fast.
- 17:16And so it would have probably been better off as an open
- 17:19source project that others would have contributed to.
- 17:22And I think the the difficult choice that needs to be made is
- 17:28can be mitigated in a couple of ways.
- 17:30One is making sure that your market is large, but another one
- 17:33is making sure that your market is growing really, really fast.
- 17:37An example that's relevant to V7 is that the market for data
- 17:44labeling is growing fairly fast, but the market for computer
- 17:48vision data labeling isn't growing really as fast as the
- 17:51development of AI agents, this part of RND, of AI.
- 17:55And so every now and then, especially for AI companies, you
- 17:58need to rethink what you're building.
- 18:02And a good way to do that is asking yourselves every six
- 18:06months. And this is something that we do
- 18:08with ND 7 as well. What is the product that if it
- 18:11were to come out today would kill my company and you scope it
- 18:15out and then you build that product.
- 18:18And in the case of of V7 Go, we had a lot of customers that were
- 18:23developing computer vision models for document
- 18:26understanding for the insurance market for banking.
- 18:29And they were spending months developing bespoke models that
- 18:32could understand the document template and a document type for
- 18:35logistics or for banking. And when GPD 3 came out, we
- 18:40realized, hey, I think LLMS plus OCR at the time LLMS couldn't
- 18:45actually see things are are going to replace a lot of this
- 18:50labeling work that needs to be done for documents.
- 18:53And so we sacrificed a double digit percentage of revenue to
- 18:57create something that eventually was going to go straight to
- 19:01either the customers or newer companies that were going to
- 19:04just start using these, these LLM focused workflows to, to
- 19:08solve document tasks. And it's always super painful,
- 19:13but in the long run, it's, it's almost always the best decision
- 19:18ever. And in a way we, when we were
- 19:21developing Go, which again launched a year ago and, and D7
- 19:24is 6 years old. So almost five years into the
- 19:27company, we had to create almost a startup within the startup to,
- 19:32to, to create something brand new, almost like a lot of things
- 19:35were, were being developed from scratch.
- 19:38And this is something that like a lot of startups don't say to
- 19:41investors, but AI requires a lot of rebuilding from the ground
- 19:45up. Most self driving car systems
- 19:48have been rebuilt almost from the ground up as since based on
- 19:52what they were five years ago. And the the difficult thing is
- 19:57that when you when you're a five person startup or ten person
- 20:00startup, you have this ungodly amount of energy and sacrifice
- 20:04that goes into it when you're a 50 or 60 person startup.
- 20:08People maybe might not work the weekends as as often as as it
- 20:13happens, or they might not. Stay up late or the work days.
- 20:16Yeah, or over the work days. And so we're we're definitely in
- 20:21a world that is seeing companies with a shorter lifespan than
- 20:25than 10 years ago or 20 years ago.
- 20:28And I think CE OS and founders need to think of ways of like re
- 20:32injecting that energy back into the company.
- 20:35And a good metric for that is if you're not building something
- 20:38super disruptive today, if you're just like adding features
- 20:41that are incremental to whatever you're building today, you might
- 20:46be at risk. You might it might be time for
- 20:47you to start thinking what is the product that will kill my
- 20:51product if it were to come out today and and start building it.
- 20:55Love that. That's amazing advice.
- 20:58I want to take you a couple back a couple years.
- 21:01So 2022, I saw some numbers you were reporting that ARR tripled.
- 21:06Not only that, but you did a $33 million raise.
- 21:09And if people don't remember 2022, man, that you couldn't pry
- 21:14a wallet open with a crowbar from VC, how did you do that?
- 21:18What was the presentation like? It might be the only like larger
- 21:22raise that I've seen from a company in that time period.
- 21:27Yeah, it was a really tough time.
- 21:29The 2021 was was incredible for for fundraising.
- 21:34And then ironically 2023 was also easy 22 was was pretty
- 21:38hard, brutal. The we, we had really good
- 21:43traction and we had really good retention and we had a product
- 21:47that was very differentiated and we had a lot of example stories
- 21:52of customers that were turning their internal platform or some
- 21:56competitors to be switching to us.
- 21:58And on top of that, this was right before maybe the AI craze
- 22:04that is that has been happening now.
- 22:06But our investors did believe that there was going to be
- 22:10something around the corner that was going to make AI avoid a
- 22:14winter. AI has had a few winters in the
- 22:16past. And right now I think it's
- 22:18clearly and it's spring and it's, it's finally making its
- 22:20way outside of the research lab and into everyone's phone and
- 22:24into dinner conversations that you hear on a daily basis.
- 22:28How do we actually do it? I think there is mirrors of
- 22:32different things that that we focus on.
- 22:33We, we, I wrote a blog post on this.
- 22:35We kept a very well maintained CRM for investors.
- 22:41At the end of the day, fundraising is sales.
- 22:44There's a Sankey diagram of all the rejections that we received
- 22:47and all the offers that we received.
- 22:49And there's obviously a lot of rejections, a lot of funds stop
- 22:54deploying money. Also some very big names at the
- 22:57time, we're just not deploying anything.
- 22:59A lot of partners getting fired and, and head count productions
- 23:02even on the on the BC side. So it was difficult and the more
- 23:08systematic you can get with fundraising and not an OV CS
- 23:12wanted to build relationships with the with them and, and
- 23:15invest time into the relationship.
- 23:16And that is really important. But any great salesperson will
- 23:20tell you that you still have to create a lot of pipeline and you
- 23:24have to do it very systematically if you want to be
- 23:25successful. So the founder, you should just
- 23:28create your pipeline, do it systematically, book some time
- 23:31in your calendar to do so, catch up with investors very briefly,
- 23:35and then create a killer deck that shows a very opinionated
- 23:39point of view. Not just another workflow
- 23:44automation tool, but one that has a a a very specific and
- 23:48unique focus and a unique angle. Because they will probably have
- 23:51seen 3 versions of your company before, even if it's really
- 23:55creative. So like, be very opinionated
- 23:59about what makes you different. Love it.
- 24:02What percentage of your time now is kind of investor relations?
- 24:06Still very small. I think when, when you're not
- 24:09fundraising, you should give us actually as little time as
- 24:12possible to investors, be friendly and maintain a
- 24:15relationship. But I would say I, I, I block
- 24:19off an hour and a half every Friday for what I call investor
- 24:23CRM and communication. And sometimes it's angels,
- 24:28sometimes it's it's investors. And it it, it can feel like a
- 24:34slog because you are effectively investing time into something
- 24:38that has uncertain returns. But it kind of has to be done.
- 24:43You bet. Are you comfortable with the
- 24:46sharing and economics about the business as far as like what
- 24:48your ARR is? We don't share these outside of
- 24:52kind of fundraising milestones because otherwise we get on on
- 24:57on the tracker. But I'm happy to share non
- 24:58financial numbers if that's helpful.
- 25:01Cool. Yeah, team size, customer
- 25:03numbers, that kind of thing would be great.
- 25:05We are around 80 people and we out of which 10% of them are in
- 25:12our newer New York office and then the rest are in Europe and
- 25:17we have about 350 customers at the moment 3. 150 customers,
- 25:23Amazing. And you said most of those are
- 25:25in the states now. Was that intentional?
- 25:27We should go to market to the States first.
- 25:30Yeah, actually this it, it was not we, we founded V7 to make it
- 25:35sort of a a strong company in Europe.
- 25:37But we find that European companies move a lot slower and
- 25:42they tend to have smaller budgets for AI project product
- 25:46projects and even some really big names that we have that are
- 25:50technically UK headquarters. The sale happened to AUS team
- 25:54that is in charge of ML And so it's usually best to consider
- 25:59the US to be your market anywhere you are.
- 26:02And yeah, so it, it, it was not expected and it does require a
- 26:07few later Zoom calls with customers, but it's, it's
- 26:10definitely the better way to grow.
- 26:13Yeah, 100%. Eighty folks to manage that's
- 26:16that's a pretty big number for startup.
- 26:18Do you feel good about that? I, I do and I think that one
- 26:23trend that's happening is that companies are a lot more
- 26:25efficient with fewer people than they were a few years back.
- 26:28Middle management seems to be disappearing as a, as a concept,
- 26:31because there are more tools to just manage people at scale and
- 26:35manage work at scale. There is the, you know, we, we
- 26:41switched from web flow to framer recently just for, for our, our
- 26:45marketing website. And that's one example of how a
- 26:48tool has reduced the amount of time that our marketing team
- 26:51needs to spend on just managing one pretty important component
- 26:55of the business and freeing up time for other things.
- 26:58So I, I think the, in 2021 we were seeing head count
- 27:03explosions within companies and in part because of what interest
- 27:07rates, in part because it was the best thing for business or
- 27:10assumed to be the best thing for business.
- 27:12Today we're seeing the opposite. We're seeing the venture
- 27:15capitalists also being attracted to AI companies that have like a
- 27:19cap on the people that they have until they hit a specific
- 27:22milestone. And we're seeing some incredibly
- 27:24revenue efficient businesses that have really only a couple
- 27:28of handful of people and are making the same amount of money
- 27:31that 100 or 200 person startup was making in 2020.
- 27:35So that landscape has changed a lot.
- 27:38Notwithstanding though, there's still a big ghost within the AI
- 27:42world, which is churn and retention.
- 27:45And there's a lot of AI successes that are getting
- 27:48traction initially, but then people stop using the tools or
- 27:52they haven't successfully deployed anything in production,
- 27:55and then they turn after that. And the only really good way to
- 27:59do that is actually having people helping out customers.
- 28:03So in the form of solution engineering or customer success
- 28:07for actual series work being done with AI and even though
- 28:11there's there's leaps and leaps being done on user experience
- 28:14with AI, like you mentioned lovable, it's kind of easy to
- 28:17use. Getting that to become a tool
- 28:21used every day within an organization takes a little bit
- 28:24of effort, and unfortunately that has to be human effort.
- 28:28Yeah, 100%. To your point, you mentioned
- 28:33that AI is in a massive hype cycle right now, which is great.
- 28:37Begin it's it's well deserved. It's so cool.
- 28:39How do you see that resolving? I think we're at the start of
- 28:45its impact. A lot of people are using it for
- 28:50like the reality. If you look at the world
- 28:52economy, there's, there's a lot of attention to where I can be
- 28:58used and there's a lot of great prototyping being done with AI,
- 29:02but there's not that much AI being run inside hospitals or
- 29:07government today. And so we're, we're yet to see
- 29:11the economic impact be realized pretty soon.
- 29:14And, and so for, for that, we're at the start, there's some
- 29:18plateauing performance that we're seeing on, on new models
- 29:21being released. But it's not that big of a worry
- 29:24because even just with the breakthroughs that we have today
- 29:26with sort of the transformer model being king, there's still
- 29:30enormous gains to be had in all white collar work and, and
- 29:35coding that are still unrealized.
- 29:38So there's a lot of growth to be done.
- 29:40But there is one scary, scary issue within startups that is
- 29:45sort of like what YC might have asked you 10 years ago, which is
- 29:49why, why wouldn't Google just crush you?
- 29:52And nowadays it's like, why wouldn't any of the model
- 29:55providers just build this functionality in house?
- 29:59And the it's happening with media generation where four O
- 30:02can create some pretty good images.
- 30:04And even though it's not as good as say a major or something
- 30:07specialized, the majority of the consumer base will just say,
- 30:11Hey, this is good enough for me. And that might happen in voice
- 30:14where we, we have some great voice whistles being developed,
- 30:19but the bulk of people need good enough.
- 30:23They don't need excellent in some cases.
- 30:26And, and so it's important to focus on the people that need,
- 30:30if you're building a startup for now in AI, focus on the, they
- 30:33need the top 5% of, of that, that sort of quality of work
- 30:38being done rather than something that potentially a model
- 30:42out-of-the-box could do like retrieving a file from your,
- 30:45your drive, which is now becoming embedded within cloud
- 30:49and, and Chachi PT. Yeah, it's speaking to that.
- 30:53If if founders are listening right now, what AI tool would
- 30:57you build that would get you fastest to $1,000,000 annual run
- 31:01rate? You know, YC put out this call
- 31:06of building not software as a service, but basically service
- 31:10as a software. And I think that there's a very
- 31:14unserved opportunity right now in replacing old businesses that
- 31:19are doing work manually by doing that work, but using AI tools
- 31:25that already exist. An example of that is that we,
- 31:29we have some some great customers in, in processing tax
- 31:32claims, for example. But because they are large,
- 31:35they're still taking quite a significant amount of time for
- 31:38digital transformation side of things.
- 31:39And there's a lot of internal friction points in actually
- 31:42doing this work on a by by implementing AI into it.
- 31:48In the UK, most companies need to file an R&D tax claim every
- 31:53year and it's a big write up that is very manual.
- 31:58And just doing that by utilizing AI software and setting up the
- 32:02company to provide a service with a very little human effort
- 32:06and a lot of AI implementation is actually, I think an
- 32:09underserved slice of the market. Considering that almost everyone
- 32:13is building a SAS tool that is doing something with AI and
- 32:16there's only so many things that AI can do today, actually going
- 32:20to fulfilling that service end to end might be a good idea.
- 32:24And just using the great AI tools that are already being
- 32:26developed to do so. Love that services or software
- 32:33V7 sells tomorrow for a billion dollars.
- 32:36You just wipe your hands out of you're out.
- 32:38What do you do next? Probably take a one month
- 32:41holiday and then start another startup.
- 32:45You got your on anything particular?
- 32:47I don't know. I would, you know, I, I would
- 32:50love to, to, to work with BCI one day with bring computer
- 32:53interfaces. I would love to work on the next
- 32:57frontier. Really, I've always been
- 32:58attracted to the next frontier of technology.
- 33:01I think PCI is really interesting and I'm a novice in
- 33:04it, which excites me. And there's probably some
- 33:07Dunning Kruger effect in there, but but I would probably jump
- 33:09into it. There's the, you know, I'm
- 33:13probably not smart enough for the the protein side of, of AI
- 33:16discovery, even though I think it has truly enormous impact.
- 33:21And on the longevity side, it is a topic that I'm passionate
- 33:25about, but I don't take enough care of myself to actually be a
- 33:28good champion for it. So it'll probably be something
- 33:30that has to do with the human brain if I were to start
- 33:32something new. Well, maybe vision that seems to
- 33:35be a reoccurring theme in in your career in your.
- 33:39Business straight into the visual cortex, that would be.
- 33:42That would be nice. Yeah, the BC is, I'm absolutely
- 33:46fascinated with that. I've kind of put out a beacon
- 33:48through this podcast to like reach out to people because I'm
- 33:53very interested in this, particularly around, you know,
- 33:55triggering AI functions, AI tools, AI agents with kind of
- 33:59like underutilized body movements.
- 34:03You know? So like if I'm thinking about
- 34:05vision, it's like, you know, if I blinked 4 times in a row, like
- 34:09that should have an assigned task.
- 34:11Or if I wiggle my ears, you know, like I think there's going
- 34:14to be this really interesting interface that the fact that
- 34:18we're kind of doing this his never the ergonomics had never
- 34:21really fit human design, you know. 100%, yeah.
- 34:27My dream is that you could translate what's being processed
- 34:30in your visual cortex directly into pixels, so your stream of
- 34:34thought could actually be visualized.
- 34:35And I think that that is sort of the next unlocking of creativity
- 34:38after AI, because I'm a very visual learner and a visual
- 34:42person. And if I imagine something in my
- 34:44head, we only have two arms to turn it into reality.
- 34:50And it's a very inefficient way. Whereas with speech, almost
- 34:54everything that can be created into her head can actually be
- 34:56uttered by her mouth. With visual information it you
- 35:01need to be an artist to recreate that in reality.
- 35:06Of that, so good. If you were entering college as
- 35:09a freshman right now, with everything you know about
- 35:11business in the future, what would you study?
- 35:16You know, I have no idea for actually getting the right job
- 35:22because so many of them are in flux.
- 35:24I think computer science is still worth exploring.
- 35:29I think that fundamental STEM degrees like physics are also
- 35:35interesting or or mathematics because they train your brain
- 35:39into thinking a specific way. And ideally it should be
- 35:44something that goes to 1st principles because I think first
- 35:47principle thinking is still is still king in in creating
- 35:51something new today. And if you really understand
- 35:53something at first principles you can create a great version
- 35:55of it. If you don't, you can only
- 35:57create your surface level perception of what good looks
- 36:01like. So liberal arts first principle
- 36:05thinking like learning how to think first might be.
- 36:09I wouldn't. Yeah, absolutely.
- 36:10I wouldn't dig liberal arts. I, I, I think we, we don't have
- 36:14the, that in, in Europe, but, but I think that people should
- 36:19go, especially nowadays with where we're, we're eliminating
- 36:23the need for Nbas, middle management just kind of going
- 36:27away and, and AI is taking over a lot of some material science
- 36:32work, accounting work. University should be a place
- 36:36where you go for the joy of learning and to maximize your
- 36:39learning about topics and, and better ways of thinking more so
- 36:45than necessarily learning how to do a job.
- 36:48I would. I would rather do an
- 36:49apprenticeship for that instead or or start a startup and and
- 36:52learn by failing. Cool.
- 36:55We're just about a time. I just have a couple more
- 36:57questions. What are your favorite AI tools?
- 37:01V7 of course. V7 is a big fan of cursor.
- 37:06It's increased our productivity quite a bit, but it's probably
- 37:08one that gets gets spoken about a lot.
- 37:11We have a lot of fans of granola for recording meetings.
- 37:15It's it's very comfortable to use.
- 37:17It's one of those great single use tools like a potato peeler
- 37:21that you just wouldn't use anything else for.
- 37:24And the 7th is the third one. Any any kind of documents that I
- 37:29ever received doesn't have to go through my eyeballs and mostly
- 37:32goes through an agent. Love it.
- 37:36If you could live in any historical era except for now or
- 37:39the future, which would it be? I'm from Rome, so the, you know,
- 37:45seeing seeing the empire at its peak would be pretty
- 37:48interesting. It probably wouldn't be
- 37:50lucrative or lead to any particularly interesting
- 37:53discovery like going at the start of the universe and seeing
- 37:56The Big Bang, if that's even possible physics wise.
- 38:00But you know, it would be a nice it.
- 38:04It also depends on whether I'm stuck there or I'm able to go
- 38:07back to the future. So that that's, that's very
- 38:11dependent. And I assume that can only go in
- 38:13the past, but I, I wouldn't mind going to the Roman Empire and I
- 38:16could actually live the rest of my life there with what I know
- 38:19from the future and, and do pretty well for myself.
- 38:22So it could be fun, but. You know, there was a, a meme
- 38:27going around a couple years ago where women were finding out
- 38:30like how often men think about the Roman Empire on a daily
- 38:34basis, you know, and they're asking, I think they asked me.
- 38:37And I was like, I don't know, three or four times a day.
- 38:40How many times do you think about the Roman Empire in a day?
- 38:43I think it's hard not to if you grew up in Rome because so much
- 38:47of your indication is sent over on that.
- 38:48So if you see a piece of leafy bread, it's like, Oh yeah, this
- 38:52is what the Romans were, were, were creating or masonry or, or
- 38:59just a map. I, I don't know.
- 39:02I think it's a maybe, maybe the male brain has this slight,
- 39:06slight longing for, for empires and some degree of, of order.
- 39:10Sometimes that comes through her heads.
- 39:12I'm not exactly sure where it's coming from.
- 39:15It it also just looks cool. I think there's there's definite
- 39:17element to that. It's drip.
- 39:20I mean, you got all the red and like the the cool, like kind of
- 39:23skirts and leather and brass. Oh, it's cool.
- 39:27Do you have a favorite Roman? Augustus is kind of a classic
- 39:33response, but Marcus Aurelius, I think a lot of people would
- 39:39would have read Meditations it it's really nice.
- 39:42It's sort of like a personal diary and you don't often get to
- 39:47read the personal memoirs of a historical character without
- 39:52propaganda being basically flushed through it to improve
- 39:57it. And there's a lot of really
- 39:59deeply personal. Anecdotes there and, and sort of
- 40:03emotional writings that make you realize, hey, actually being
- 40:07king is kind of a slog sometimes and sometimes it's the same as
- 40:12being CEO. It's, it has its upsides, but
- 40:16really it's the, it's the path of someone that is usually
- 40:20continuously dissatisfied and trying to fix problems.
- 40:24And like Bill Gates once said, once you make your, your first
- 40:29million or 10 million, it's always the same cheeseburger.
- 40:32And, and there's something in, in humans that make us
- 40:35continuously adapt to the situation that we're in and that
- 40:39and then seek new problems to, to, to solve or feel new
- 40:44problems that we want to solve. It's a great book to that
- 40:47illustrates that. Absolute classic and it comes up
- 40:51a lot on this podcast. I talked to a lot of founders
- 40:53and stoicism in general seems to be like a great salve for our
- 40:58founders and CEO's largely. And maybe it's the intention is
- 41:02to take the, the peaks off the highs and take the bottoms out
- 41:05of the lows because there's, there's definitely that roller
- 41:09coaster effect. What what's helpful for you to
- 41:12kind of like keep emotions in check as things get really hard?
- 41:16It's like that old story attributed to King Solomon where
- 41:19he asked the ring maker to produce him a ring that will
- 41:22make him sad when he's happy and happy when he's sad.
- 41:25The ring maker goes all around the empire to go and and find
- 41:29one. And he does find 1, brings it
- 41:31back and there's a big party and King Solomon is very happy and
- 41:34the ring is given to him. And he looks at it and he frowns
- 41:37and the ring says this too shall pass.
- 41:40And it's it's the same case in a start.
- 41:43IK all the good moments they will pass and all the bad
- 41:46moments they will pass. And there will be a lot of good
- 41:48moments and a lot of really bad moments.
- 41:51And I think it's, it's just understanding that even even
- 41:55Steve Jobs got fired by Apple and he probably had a really
- 41:58tough time after that and that and then it passed and he
- 42:01bounced back and he created something amazing.
- 42:06It's for sharing that story. I'd never heard that before.
- 42:08It's absolutely incredible. Where can people find you
- 42:11online? Al?
- 42:12At Alberto Rizzoli on, on I guess LinkedIn, Instagram.
- 42:18I'm a pretty open book online. And if you're in front of a
- 42:22spreadsheet at any point later today, think about B7.
- 42:26It's B7, la-bs.com. Or just Google B7 and see if any
- 42:31agent can do some of that boring work for you.
- 42:35I'm doing it this afternoon. Al.
- 42:36This has been awesome. I will leave you to go get some
- 42:38ice cold pints. Amazing on the show.
- 42:42Thank you. Thanks for having me.
- 42:43That's this. Have a good one.
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