Latest / Scott & Ally on Demand / Why do I have to pay the credit card fee?

Transcript

Why do I have to pay the credit card fee? · Scott & Ally on Demand

• 0:00
  SPEAKER_00: This is a very nice text that came from 3836.
• 0:03
  SPEAKER_00: Not to be confused with the not so nice text that come from 3386, but this is 3836.
• 0:08
  SPEAKER_01: Oh, I like the what the text from 3386.
• 0:10
  SPEAKER_01: But yeah, go ahead.
• 0:11
  SPEAKER_00: Uh this one is uh thank you for being the energy.
• 0:14
  SPEAKER_00: Uh and they said I needed the morning that I wish coffee would give me.
• 0:18
  SPEAKER_00: Well, you are welcome.
• 0:19
  SPEAKER_01: Yeah.
• 0:19
  SPEAKER_01: I I feel so good this morning, and I don't know if it's just because an extra day, you know, it does it for you.
• 0:24
  SPEAKER_01: Extra day always helps, especially because I I just got stuff done when I got home yesterday.
• 0:29
  SPEAKER_00: That's probably the best feeling.
• 0:31
  SPEAKER_01: One of the things is paying the water bill because they they close at like one in the afternoon.
• 0:35
  SPEAKER_01: Okay, it's four.
• 0:36
  SPEAKER_00: But I mean, who does everyone else go?
• 0:39
  SPEAKER_00: I know what you mean, though.
• 0:40
  SPEAKER_00: It's like you're open on a rainy Tuesday till 3 p.m., not 3 01.
• 0:47
  SPEAKER_01: And then, like, does everyone else go and pay their bill like that?
• 0:50
  SPEAKER_01: Like I do, because I'm like, how else would you do it?
• 0:51
  SPEAKER_01: Because I haven't owned a checkbook in 20 years.
• 0:53
  SPEAKER_00: I do mine online.
• 0:54
  SPEAKER_00: I can't believe Corning doesn't have it set up that way.
• 0:57
  SPEAKER_00: I don't think they do.
• 0:58
  SPEAKER_00: I'm always walking in.
• 0:59
  SPEAKER_00: Oh my god, come on.
• 1:00
  SPEAKER_00: I know, that's what I'm saying.
• 1:01
  SPEAKER_00: I haven't lived out there in a long time, so I forget how it all works.
• 1:05
  SPEAKER_01: Uh, I don't think that they have bill pay online.
• 1:09
  SPEAKER_01: I know, exactly.
• 1:09
  SPEAKER_01: How archaic.
• 1:10
  SPEAKER_01: I'm like, is this because you want to see my shining face?
• 1:12
  SPEAKER_01: Okay.
• 1:13
  SPEAKER_01: Also, my bill was higher.
• 1:15
  SPEAKER_01: And I know the reason why member had that leak in my toilet.
• 1:18
  SPEAKER_00: I guess I forgot about oh yes, yes, I do remember.
• 1:21
  SPEAKER_01: It was within the past three months, so I had a little bit of a higher bill.
• 1:24
  SPEAKER_01: Ellie, I live in Corning and I pay my water bill online.
• 1:31
  SPEAKER_00: Oh.
• 1:32
  SPEAKER_00: So so does someone else.
• 1:33
  SPEAKER_00: And uh, they actually sparked something in me.
• 1:36
  SPEAKER_00: So for uh 1004 says, Corning does allow you to pay your water bill online, because we were talking about Ellie having uh, you know, you you have to go in.
• 1:45
  SPEAKER_01: And I said, What do they want to see my shining face every single day?
• 1:50
  SPEAKER_00: What also is perceived to be the very tight window of time that they're actually the window's open, you can pay.
• 1:57
  SPEAKER_01: Maybe the second it hits four o'clock, it's like boom, boom, boom, we're out.
• 2:00
  SPEAKER_01: Yep.
• 2:01
  SPEAKER_00: Uh I was standing right here.
• 2:02
  SPEAKER_00: I was next in line.
• 2:03
  SPEAKER_00: See ya! Yes, uh, but no, I I don't, I'm not saying anything negative about the people that work there.
• 2:08
  SPEAKER_00: I get it.
• 2:09
  SPEAKER_00: Uh, but anyway, they say there's a fee involved.
• 2:11
  SPEAKER_00: No.
• 2:12
  SPEAKER_00: Can I just tell you can I just tell you my feelings on this?
• 2:15
  SPEAKER_00: I've been kind of penning this up inside for some time.
• 2:19
  SPEAKER_00: Oh, what would hold you back?
• 2:20
  SPEAKER_00: I am so that much now.
• 2:22
  SPEAKER_00: I am so sick of additional fees from small businesses.
• 2:27
  SPEAKER_00: I'm sick of it.
• 2:27
  SPEAKER_00: I'm sick of it.
• 2:28
  SPEAKER_00: It's 2026.
• 2:30
  SPEAKER_00: To me, that is part of your operating cost.
• 2:33
  SPEAKER_00: Absorb it.
• 2:34
  SPEAKER_00: Oh, interesting.
• 2:35
  SPEAKER_00: I am sick and tired of having to pay extra for using a card uh to be able to do it or to be able to pay online.
• 2:44
  SPEAKER_00: I'm sorry.
• 2:45
  SPEAKER_00: This is 2026.
• 2:48
  SPEAKER_00: Nine you have to hear this out now.
• 2:51
  SPEAKER_00: 98%, 98% of your clientele, it doesn't matter what the business is, is going to either set up auto pay, which is digital, or is going to pay online, or is I, you know, and using a credit card.
• 3:06
  SPEAKER_00: I I understand that some of the small businesses, whether it's a restaurant, whether it's a water company, whatever it is, I don't give a damn what it is.
• 3:13
  SPEAKER_01: I don't think water company, oh, water company can be small business, yes.
• 3:16
  SPEAKER_01: Okay.
• 3:17
  SPEAKER_00: Absorb it as part of your cost.
• 3:19
  SPEAKER_00: I'm sorry, that's the way it is.
• 3:21
  SPEAKER_00: It's not convenient, it's not a convenience thing for me anymore.
• 3:25
  SPEAKER_00: Back, back, back and five, six, seven, eight, ten years ago.
• 3:30
  SPEAKER_00: It was more of a convenience, although we were really still paying a lot online.
• 3:34
  SPEAKER_00: I'm sorry.
• 3:35
  SPEAKER_00: This is part of doing business.
• 3:37
  SPEAKER_00: It should absolutely have to be absorbed by the business and stop laying it on me.
• 3:41
  SPEAKER_01: I wish I didn't agree with you somewhat, but okay, I I'm kind of I feel bad because these small businesses, when they're using these credit card machines, they seriously rape and pillage you for these credit card fees.
• 3:54
  SPEAKER_01: They're paying like$10,000 a year just to have that machine.
• 3:57
  SPEAKER_00: And that is what really Which is highway robbery, and which quite honestly, why are they not going to their legislation saying, can you all do something about this?
• 4:06
  SPEAKER_00: Yes, right.
• 4:07
  SPEAKER_01: And but I also see what you're saying, which is easier to pass it off on me.
• 4:10
  SPEAKER_01: Right.
• 4:10
  SPEAKER_01: And that's what I'm saying.
• 4:11
  SPEAKER_01: I'm like, oh my gosh, I I I kind of get what you're saying because I literally never have cash.
• 4:16
  SPEAKER_01: It is such a rarity.
• 4:17
  SPEAKER_00: So I And you don't write checks.
• 4:19
  SPEAKER_01: Right.
• 4:19
  SPEAKER_00: And I'm always getting Esther does at Wegmans, I get caught behind her every other month.
• 4:24
  SPEAKER_01: And I know 3% doesn't seem like a lot, but it it we are always paying the three point.
• 4:29
  SPEAKER_01: Actually, I think it's 3.5 now.
• 4:31
  SPEAKER_00: In in today's world, it is a lot.
• 4:34
  SPEAKER_00: And I'm sorry that the business uh I would honestly feel better if they didn't tell me and it was just rolled into the cost of doing business.
• 4:41
  SPEAKER_00: Yes.
• 4:42
  SPEAKER_00: You know?
• 4:42
  SPEAKER_00: Because now I'm like, oh well, if you're gonna actually use the thing we all use, because most people then I'm gonna charge you more.
• 4:48
  SPEAKER_01: Right.
• 4:49
  SPEAKER_01: Most people aren't using cash.
• 4:50
  SPEAKER_01: You're right.
• 4:50
  SPEAKER_01: Just up your price a little bit and just say, hey, times have changed, we've evolved.
• 4:55
  SPEAKER_01: Because that that absolutely happens.
• 4:57
  SPEAKER_01: Okay.
• 4:57
  SPEAKER_01: So the let's say I you have to use cardboard in my business because 99% of businesses need to use cardboard in some way, shape, or form.
• 5:05
  SPEAKER_01: And let's say that's gone up in price.
• 5:07
  SPEAKER_01: So you have to you have to raise your prices because of cardboard going up.
• 5:11
  SPEAKER_00: Yeah.
• 5:11
  SPEAKER_01: Do it the same.
• 5:12
  SPEAKER_00: I've got text on this coming in.
• 5:14
  SPEAKER_00: I know there's different feelings on it.
• 5:15
  SPEAKER_00: I just, and especially when it's something like a utility company like you're dealing with.
• 5:21
  SPEAKER_00: Okay, maybe the Rando Taco truck, I can kind of take it a little bit more.
• 5:27
  SPEAKER_00: But when you're dealing with the cost of utilities, come on.
• 5:31
  SPEAKER_01: I'm already paying a ton in utilities.
• 5:33
  SPEAKER_00: Everybody is.
• 5:34
  SPEAKER_00: I mean, you know, but I'll come back to this.
• 5:37
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• 5:39
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• 6:11
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• 6:15
  SPEAKER_01: I know, but just the fact that he mentioned it in a press conference really goes, this is gonna be the I mean, I think it's out that it's at Madison Square Garden.
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