Latest / Real Estate Investing with RealDealCrew / Manufactured Housing Investing w/ Nathan Jameson of Arx Capital
Transcript
- 0:00a borrower with a 750 credit store can still get stuck paying a 9 or
- 0:0410% on their home loan, simply because that home is manufactured instead
- 0:10of site built. Today's guest thinks that's one of the biggest missed opportunities
- 0:15in housing right now. In this episode,
- 0:18you'll learn why affordable manufactured housing is one of the most underbuilt asset
- 0:23classes in the country. Why institutional buyers keep getting the
- 0:28fill the lot and sell playbook wrong and what it's actually takes to turn
- 0:33a run down mobile home park into a community residents are proud to call home.
- 0:38Nathan Jameson is the founder of ARX Capital,
- 0:43Where he and his team manage close to two hundred million dollars across
- 0:48manufactured housing, RV parks,
- 0:50and self-storage. If you want to build systems like this into your
- 0:55own real estate investing business,
- 0:56check out RealDealCrew dot com.
- 0:59Let's get started.
- 1:05Nathan Jameson joins me here today and you can learn what his team can help
- 1:10you with by heading over to arcsventures dot com.
- 1:14That's gonna be a clickable link in the show notes.
- 1:15~ that can be a couple
- 1:16Really appreciate your time here today,
- 1:19Nathan, as we talk about your niche.
- 1:19of interests to throw
- 1:21That's really interesting.
- 1:23no. Thanks for having me, Jack.
- 1:26I look forward to the conversation.
- 1:27Well to to start, how would you
- 1:28No.
- 1:29describe your role at ARCS Capital today and what parts of the business
- 1:33are you personally most focused on right now?
- 1:35Yeah, I I have moved into more of a strategy and visionary role.
- 1:40And I and I use those words carefully because our firm is is using
- 1:45the system some people know as EOS or the entrepreneurial operating system,
- 1:50where the CEO and the COO are affectionately called the visionary
- 1:55and the integrator. And that's not,
- 1:58you know, something I've been doing for,
- 2:00you know, fifteen years.
- 2:02for most of that time I was you know kind of chief operator
- 2:06and involved in everything day to day in the business.
- 2:08And while I'm still responsible for everything today,
- 2:11our outstanding team of experienced operating of finance and legal professionals
- 2:17are taking care of a lot of the day to day.
- 2:19And my job is to maintain culture and set strategy and make sure the buck stops with
- 2:25me.
- 2:25It's interesting. You're not the last person who has brought that
- 2:29up that you've adopted EOS. Can you talk a little bit about what happened when
- 2:34you made that decision to make that adoption and and that specific change
- 2:39to your to your landscape?
- 2:41Sure, sure. You know, quick for context,
- 2:44ARCS Capital is managing about 150 million,
- 2:46close to 200 million in assets under management.
- 2:49And those are largely real estate investments focused on manufactured housing,
- 2:53RV parks, self-storage, and land development and entitlement business.
- 2:59Like many businesses that are founder-led and had a growth spurt,
- 3:03you know, I had an awareness.
- 3:06maybe 18 to 24 months ago, that the risk to our team's growth and
- 3:11our ability to deliver for our for our partners was me being in the way.
- 3:16me micromanaging the decisions and the execution
- 3:20of very highly talented and experienced team members that we have.
- 3:25And so I went kind of looking for a way to think about the next stage
- 3:30of growth for the business. And there were a couple entrepreneurs that
- 3:34I really respected.
- 3:35who had had exits, and I reached out to them to to find out and what
- 3:40did they do that really helped them transition to that next phase.
- 3:43And each of them told me that they used the system called
- 3:46the entrepreneur operating system or EOS.
- 3:48And so we got engaged with a coach,
- 3:50the they call them an implementer,
- 3:52who was over the last year taking us through the process to more clearly define
- 3:57our mission and vision, our core values,
- 3:59and the accountability without throughout the organization.
- 4:03So that we're not stepping on each other's toes and yet we're also accountable
- 4:07to one another for the decisions we're making and the actual outcomes that
- 4:11we can produce.
- 4:12That's interesting. You know, most people start there by reading that
- 4:15the book Traction. You took it even a step further and found somebody
- 4:20to help you implement this. It kind of goes back to just real estate investing
- 4:25or just mindset and coaching all together.
- 4:28It's really great to make that investment.
- 4:31The the implementation is usually a lot softer and quicker than trying to
- 4:37go it on your own, isn't it?
- 4:39I think that's a fair point, Jack.
- 4:40I I'm an old coach, if you will.
- 4:42I coached college basketball for a time and and you know,
- 4:46coached my children and other other kids.
- 4:49And I was I played athletics myself,
- 4:52and you know, the value of a really good coach is hard to overstate.
- 4:55And so in our case, having an EOS coach has helped us be accountable.
- 5:00and that I wanted that. I wanted accountability.
- 5:03for the system. So I'd rather make the investment and feel like,
- 5:06you know what, we're making this investment.
- 5:07I want to make sure we get the most out of it,
- 5:09versus an approach that's like,
- 5:11well, we'll kinda we'll kinda get to it.
- 5:13And the truth is it's one of those not urgent but very important things.
- 5:17And those things tend to go to the back burner unless we make a commitment.
- 5:21And in this case we made a commitment to a coach who's really helped us.
- 5:23So you already mentioned that ARCS focuses on real estate sectors like mobile home
- 5:30parks, R V parks, and self storage.
- 5:32What originally led the firm to those asset classes instead of
- 5:36the more traditional real estate place?
- 5:38Well, what started it was I spent the first part of my career,
- 5:43about thirteen years, in kind of large production home building with
- 5:48a privately owned home builder.
- 5:49And the the time of you know to from when you invest in the property
- 5:55to when you kind of harvest the the profits in a in a home building development,
- 5:59you know, a large subdivision is extensive,
- 6:02right? I mean, could be seven to ten years.
- 6:05from the time you begin to entitle a property to the time you kind
- 6:08of close that warranty on the last home.
- 6:11And that does a couple things.
- 6:12Number one, it creates a a negative tax impact because of the how home building
- 6:18is taxed. Called phantom income.
- 6:23So I didn't like that. I was looking for a solution to that.
- 6:25And secondly, having come, you know,
- 6:27been with the home builder and had success through the Great Recession,
- 6:30I was looking for an asset class that I thought would be more durable through
- 6:35economic cycles. And so as I researched,
- 6:37I landed on manufactured housing for both the tax benefits and the kind
- 6:41of acyclical benefits of it when you look at it across the last fifty years.
- 6:46So when you look at those three verticals,
- 6:48what characteristics make them especially attractive from a risk adjusted adjusted
- 6:53return standpoint?
- 6:55Yes, so the first thing is it's housing.
- 6:57And as as a country and particularly on the coasts,
- 7:00we just don't produce enough housing.
- 7:02And when I think about risk adjusted returns,
- 7:05then we really want to go to places where supply and demand are out of balance.
- 7:10Ideally, there's not enough supply to meet the demand that's there.
- 7:15So housing as a category kind of exists in that paradigm at the moment.
- 7:21And then affordable housing, of which manufactured housing is
- 7:24the most affordable housing, it's not subsidized by the government in any way.
- 7:29So it's not Section 8 housing,
- 7:30it's not low low-income tax credit housing.
- 7:33And so we don't make enough of that.
- 7:35And so the supply-demand imbalance is even greater in
- 7:39the affordable housing category,
- 7:40which is what enables it to be fairly well uncorrelated to economic booms and busts.
- 7:47So you you mentioned being on maybe being on the coast.
- 7:50Is that your primary market or what markets are you currently operating in?
- 7:54So we are based outside Philadelphia in the western suburbs.
- 7:58And as a result, you know, when I started the business,
- 8:01I I wanted to make sure as the primary operator that I could get there within three
- 8:06hours. And so that was our focus.
- 8:08But living where we live near Philadelphia,
- 8:10that puts us in reach of major metros like the Baltimore markets,
- 8:14Delaware, New Jersey, and even the New York markets,
- 8:18although we haven't purchased anything in New York at this time.
- 8:21So we are focused primarily, at least initially,
- 8:24on those kind of four or five states in the Northeast and Mid-Atlantic.
- 8:27And today we're expanding now that we've we've proven the operation over
- 8:31the last decade and we've had a number of exits in our in our first
- 8:34and second funds. we're now also expanding into the Midwest as we continue
- 8:40to expand our portfolio of opportunity.
- 8:42Okay. Well, you know, it's kind of interesting.
- 8:44You're you're essentially on the east coast.
- 8:46A lot of people would typically kind of avoid those areas because
- 8:51it just becomes cost prohibitive,
- 8:53but that also makes it cost prohibitive to the end buyer,
- 8:57the to the like you said, there was a bit of a housing crisis.
- 9:00Can you talk a little bit about the product that you provide and the
- 9:05end result for for homeowners who may not have
- 9:09been
- 9:09able to achieve that type of ownership up till now?
- 9:11Yeah, absolutely. So when we think about you know the need for housing,
- 9:15you know, as I I look back even just five six,
- 9:18seven years ago, you know, much of the push to create new housing was
- 9:23to look at migration charts and say,
- 9:26well, let's go to Florida and let's go to Texas.
- 9:28And we have very intentionally stayed away from those markets for
- 9:32the primary reason that it's just it's simply too easy to construct housing
- 9:36in those markets.
- 9:37And we're actually seeing the fruit of that right now,
- 9:39where I think Texas rents and home values,
- 9:42as well as Florida, have declined meaningfully over the last twenty-four months,
- 9:46thirty-six months, because of the amount of supply that could be generated there.
- 9:50Whereas in the Northeast and the Mid Atlantic,
- 9:52entitlements, if you have zoning to allow you to do what you intend to do,
- 9:56entitlements might take you twenty four to to sixty months,
- 10:01frankly. Not just because of the local permitting.
- 10:04But because of all the environmental permitting at the state
- 10:07and even federal levels. And so what that means is when we
- 10:10buy existing manufactured home communities,
- 10:13we want to bring in new homes and we want to remove homes that
- 10:18are obsolete and provide high-quality,
- 10:21safe, very modern housing to residents who are really in need of it at
- 10:26a price point that's a fraction of what they would have to spend on
- 10:31a say a site-built home.
- 10:33So in the markets where we're operating right now,
- 10:35a traditional kind of median single family home might sell
- 10:39for $350,000 to $500,000.
- 10:42But a a single wide manufactured home,
- 10:45which is built to the highest specifications,
- 10:48and many people, you know, would would not recognize when they're inside
- 10:51the home that is in fact a manufactured home,
- 10:55those can be sold for $90,000 to $125,000 in a
- 10:59multi-section home that would almost double the square footage might
- 11:03be $125,000 to $150,000.
- 11:06with site rent, you know, monthly site rent in the,
- 11:10you know, five hundred and fifty to seven hundred and fifty dollar range.
- 11:14so that's meeting a significant price point for s a large amount
- 11:19of the population who who really need sustainable housing.
- 11:22Has ARCS then added additional lines of revenue associated with this?
- 11:27Are you you're are you a a a dealer for these houses?
- 11:31Are you it sounds like you are buying the land and renting out the land?
- 11:35Are you financing the housing?
- 11:37Like give us the whole life cycle here and what the value of that customer might
- 11:42be to you.
- 11:43So we're primarily buying existing mobile home parks where the seller is,
- 11:49we'll call them mom and pop in the you know in the most affectionate way.
- 11:53And the the nature of their business is they've relied on the property for income,
- 11:58and they haven't reinvested in the property in a way the residents deserve,
- 12:04in a way the investment really requires.
- 12:06And so we'll purchase the property.
- 12:09And we'll make the needed improvements so that the property can remain
- 12:13its existing use for the long term.
- 12:16That includes usually re repaving roads,
- 12:19fixing aging utility lines, again removing obsolete homes,
- 12:23bringing new homes in. But the property's probably,
- 12:26when we purchase it, somewhere between 75% and 90% occupied.
- 12:31And we're we're taking it the rest of the way to position it so that over
- 12:35the long term it can remain.
- 12:37a community that's sustainably affordable.
- 12:39And the big issue, Jack, with and this is a conversation nationally right now,
- 12:44is that if rents don't move in order to keep the property well maintained,
- 12:50then that property will have a higher and better use.
- 12:54So the the consequence of that in today's housing market is there
- 12:59are significantly more mobile home parks that get demolished every year
- 13:03for another use than get
- 13:05built you know brand new and so we're actually removing really critical housing from
- 13:11the the inventory available for people who need it because of
- 13:15the failure to maintain those properties well and frankly as
- 13:19the residents really deserve. So for us we actually we do have
- 13:23a dealer's license but I'll give you the life cycle we buy a property let's
- 13:27say it's 85% occupied it's got a leaky water system and maybe
- 13:31an outdated sewer system.
- 13:33No roads need repaving. So we buy the property,
- 13:36we put some financing on it typically.
- 13:38We will repave the roads, we'll fix the leaking water system,
- 13:43improving people's water pressure,
- 13:44hopefully bringing down the water expense for the property,
- 13:47and then address the sewer system.
- 13:49Then with our dealer's license,
- 13:51we'll bring in brand new homes,
- 13:53selling them and renting the land to improve the overall property and
- 13:58the pride that the residents can feel in living there.
- 14:00Yeah, I think there's like a a big misconception when it comes to mobile home parks
- 14:04and and and the like is the the concept that you you you acquire these things
- 14:10and people will bring in these these houses and fill in the lots
- 14:15and that's just frankly not what I've found is that you really end
- 14:19up having to bring in these things these houses yourself
- 14:24and establish that community.
- 14:26You're absolutely right. You know,
- 14:27th there may pr maybe there's five to ten percent of the communities that exist have
- 14:33vacant sites where there's demand enough that someone will bring their home there.
- 14:37But much more often it's the the property owner who's bringing that home in,
- 14:42setting it up properly, making sure it meets the standards for the community,
- 14:46and then marketing and and selling that.
- 14:49The biggest challenge for this buyer category is the down payment.
- 14:54And unfortunately, you know, we've got a a loan system in in America.
- 14:59And and this, by the way, is maybe going to be addressed as part
- 15:03of the current congressional housing bill.
- 15:06but if you if you have a site-built home,
- 15:08then the agencies, Fannie Mae,
- 15:10Freddie Mac, deem the loan made on your home to be to be better than someone
- 15:15who has a manufactured home. And as a result,
- 15:18and if you have a site-built home as I do.
- 15:20know we benefit from lower rates because the agencies sit behind the the lender,
- 15:24Wells Fargo or some other bank and they purchase that loan.
- 15:28And that brings the cost of funds down for those borrowers.
- 15:31Unfortunately, people who really need you know better financing lower rates don't
- 15:37get it even though the home they buy,
- 15:39a manufactured home, is almost ne I mean it's very unlikely that home
- 15:43is ever going to leave the site that it's initially placed on.
- 15:47And yet our high quality borrowers or our residents,
- 15:50you know, they might have seven hundred,
- 15:52seven fifty credit scores. They're forced to pay nine percent,
- 15:56ten percent interest rates on their home purchase,
- 15:59which to me is is is something that you know if we're gonna spend
- 16:03our time on anything in Congress,
- 16:04we should be addressing that issue.
- 16:06Just to remind everybody, we're talking to Nathan Jameson,
- 16:08Right, everybody we're talking to me.
- 16:09and you can learn
- 16:10more by heading to arcsaventures.com.
- 16:13I'm gonna have that as a clickable link in the show notes.
- 16:14We have a
- 16:16If you found some value in what we're chatting about so far,
- 16:18Okay, well.
- 16:19do us a favor, share this with one of your friends.
- 16:21Just sound if you're watching the light.
- 16:21If you're watching us on YouTube,
- 16:23give us a like and subscribe.
- 16:24~
- 16:28So Arx Ventures presents itself as a data driven,
- 16:30Well aren't good.
- 16:31performance
- 16:32oriented firm. What does that actually look like inside your investment process when
- 16:38you're evaluating a deal?
- 16:39The deal first comes in. the first thing we're doing is,
- 16:42you know, we're evaluating do is it a place we want to be,
- 16:45the type of property we want to own.
- 16:47But then quickly after that, you know,
- 16:49we're digging into the the financials that are provided at the top level from could
- 16:54be could be directly from the seller.
- 16:56We love to deal directly with sellers,
- 16:58but maybe frequently it's from the the listing agent or the broker who's brought it,
- 17:03maybe without having an official listing.
- 17:05And we're really trying to understand and
- 17:08and right size the numbers based on our own experience.
- 17:11And we've now purchased you know $150 million of of real estate over
- 17:17the last decade and had a number of exits.
- 17:19And we have a good we have a very good handle on what things are really going
- 17:23to cost. And and without, you know I I think often a broker,
- 17:28you know, they're doing their job and they're trying to sell the property
- 17:30for the highest possible price and maybe,
- 17:33maybe painting it in the best possible light.
- 17:36you know, I would say we're not overly pessimistic,
- 17:38but we're pretty realistic about what things are gonna actually cost.
- 17:41and then so we can size the price to ensure we get the right risk adjusted return.
- 17:48If the risk is lower, if there's less repair needed,
- 17:51less vacancy infill, well then that property is is worthy of a lower return.
- 17:57Conversely, if there's you know a high amount of operating expense
- 18:01of capital improvements needed,
- 18:02it's a heavier lift and there's there's more risk.
- 18:05And the returns for the investors who are taking the risk should be higher.
- 18:09So we're quickly trying to assess the operating expenses and deferred maintenance
- 18:14is a really big one, Jack, particularly as it relates to utility expenses.
- 18:19So I think there's a bit of a misnomer in the business.
- 18:23And you may have seen this where you know a sponsor like us will
- 18:28be out there saying, we're buying mobile home parks with public water
- 18:31and public sewer.
- 18:33And I just find that interesting because some of the worst properties I've seen
- 18:38are the ones with public utilities.
- 18:40And the reason is if you have leaks,
- 18:42say in the water system, that public utility is gonna make sure they
- 18:47get paid for their water that's running into the ground and not getting used.
- 18:50Whereas if if you have a well,
- 18:53which many communities do, you you're not paying for that,
- 18:56except maybe in the form of some additional chemicals.
- 18:58And you're gonna find that leak and you need to get it fixed.
- 19:01But you're not going hurt the property and the performance financially
- 19:05by paying for water that's not getting used in the community.
- 19:08So that's a little bit of a misnomer that we we really believe about the space.
- 19:12I mean, so we're we're eager to pursue properties with all types
- 19:15of utilities as long as we can properly assess the risk and make
- 19:19the necessary investments.
- 19:20So if if you're we're talking to investors right now that may not
- 19:23be as familiar with this asset class,
- 19:27especially when it comes to mobile home parks,
- 19:29what are some of the operational differences that separate
- 19:34a good mobile harm home park manager versus an average one?
- 19:40Well, you know, there's a statement out there that I I've seen here
- 19:44and there that these things manage themselves.
- 19:46You know, they're they're mailbox money.
- 19:48And in my experience there's there's no real estate asset that manages itself.
- 19:54Unless of course your goal is to run it into the ground,
- 19:57which is not ours. So we really believe in extremely hands on management.
- 20:02you know there's I think because of the growth of syndicated capital,
- 20:06there have been people
- 20:08over the last five to eight years who've been very effective marketers
- 20:12and raising capital, but they don't have operational experience,
- 20:16which we have, you know, coming out the years,
- 20:18and they don't know how to pick sponsors if they're not actually operating
- 20:23or they're investing in other sponsors.
- 20:25And so we've seen I think we've seen some investors get burned in the space,
- 20:29frankly, by people that felt really good.
- 20:33But but when you got kind of a look under the hood,
- 20:35they didn't really understand what it took to manage the property well.
- 20:39And you know, to me, that's it's I mean I talk about a little bit
- 20:43the the hands-on nature of being on the property,
- 20:47seeing what's happening. It's kind of a classic,
- 20:49you know, Peter Drucker esque,
- 20:51I think maybe actually it's Peter Drucker who said it,
- 20:53you inspect what you expect. And so,
- 20:56like for instance, under we were doing this even before EOS,
- 21:00but you know.
- 21:01We have weekly meetings every week at multiple levels of the organization
- 21:06to review the operational performance of the property.
- 21:08And that flows not from the top down,
- 21:10but from the bottom up, so that we really understand at a granular level what's
- 21:15happening at each property, what do collections look like,
- 21:18what is the quality of the property look like?
- 21:21Do we have violations? You know,
- 21:23do we have, you know, extra cars parked on or parks on block parked on blocks?
- 21:27I mean, those are no-nos. We we don't want to have that.
- 21:30Because you've heard of the broken windows theory where you know real estate
- 21:35is worth less in neighborhoods where there's broken windows that are allowed
- 21:38to to remain. it's the same thing if we allow violations to persist
- 21:42in the community, where the quality of the community is perceived to be less,
- 21:47the value of our residents' home is perceived to be less if we don't do
- 21:51a good job enforcing those rules.
- 21:53And so all that, you know, just to say,
- 21:56an operator who thinks they can kind of float around.
- 21:59at the high level and and offer platitudes about you know the kind
- 22:03of property they're buying and how well things are going.
- 22:05it all falls apart if they can't really get under the hood and explain
- 22:09to you what's happening at each property.
- 22:12Mm-hmm. I would imagine that after seeing as many properties as you have,
- 22:18have you seen any particular recurring trends of of issues that repeat themselves
- 22:24on a consistent basis?
- 22:25Absolutely. and it it depends on who owns the property.
- 22:28If it's a a mom and pop type owner,
- 22:31then you know, recurring trends would be mismanaged utilities.
- 22:35I think that's that's a frequent one.
- 22:37and then another one maybe what would be a little bit of a surprise is
- 22:42is the rent's too low. And you know,
- 22:44there may be someone listening to this who says,
- 22:46well that's not right. He shouldn't be raising the rent the way they are.
- 22:48But one of the challenges is
- 22:51When a mom and pop owner gets too close relationally to the residents,
- 22:55they find it hard to increase rents,
- 22:58even with inflation, and then to take that money,
- 23:01have proper reserves in their budget,
- 23:04and reinvest it in the property.
- 23:05And as a result, there's kind of a long,
- 23:08slow bleed where the property becomes derelict or falls into disrepair.
- 23:14And you'd see that, I think, on the mom and pop category.
- 23:18On the institutional category,
- 23:19I think the common thing that we've seen over the last few years
- 23:22is institutional operators and/or investors really didn't understand what
- 23:28was needed to fill the site, to bring new homes in.
- 23:33You know, they thought, well, this is affordable housing.
- 23:35We'll just bring a home in and it will sell.
- 23:37and that's just not-I mean, I've talked personally to a number of these Wall Street
- 23:41firms.
- 23:42And they just didn't appreciate,
- 23:44and they tell they tell you they didn't appreciate this the complexity,
- 23:48the local rules, the cost of bringing new homes in and then selling them
- 23:52to residents. And so what that means is they now have kind of a cycle on their fund,
- 23:57a life cycle, and they're going to market with all these park-owned homes.
- 24:02And either that or all these homes that are under what they'll call a lease to own.
- 24:06and we, you know.
- 24:08we we kind of raise our eyebrows at that because we think the Dodd Frank
- 24:11Act actually makes lease to own makes you a lender and you're not actually
- 24:16a lender and so if the government decided to put their eyes on you,
- 24:19you might be in for for difficulty.
- 24:21so I I think those are the two things we see on the institutional side
- 24:24is cost of vacancy and then the high volume of park owned homes and lease
- 24:29to own and then the kind of disrepair and neglected properties.
- 24:33on the mom and pop with with rents that are too low.
- 24:37Mm-hmm. It's kind of interesting when you talk about the mom and pops
- 24:40and the rents being too low, it almost makes the case that we we have
- 24:45an obligation to make sure we're char charging the proper rent in order
- 24:51to maintain and provide a proper environment.
- 24:54It it sounds like it it's almost self
- 24:56Yes.
- 24:57perpetuating where we're we we in the hopes that we're doing something
- 25:02for our friends.
- 25:03by offering them a low a low rent rate,
- 25:06it it's like it it it prevents us from doing the updates and repairs that
- 25:11are just frankly just a necessity these days.
- 25:14A hundred percent, Jack. And you know,
- 25:16when you consider that most homes in the community that we own and
- 25:21and across the country that are mobile home parks are owned by the person
- 25:24who lives there. The greatest predictor of that home's value is the quality
- 25:30of the community in which it exists.
- 25:32And a failure to maintain that community is is a failure to be a good steward
- 25:37of that homeowner's equity. Maintaining the property in a way where
- 25:41the equity in that home
- 25:42Can remain and even grow. I think there's a number of stats out there that would
- 25:46tell you that in a well maintained community,
- 25:49the percentage increase in value of a mobile home has actually been more than
- 25:55of a single family home over the last number of years.
- 25:57Now, to be fair, it's off a much lower kind of starting number,
- 26:01so the percentage growth maybe is easier to achieve.
- 26:04but the predictor of success in terms of growing equity,
- 26:08maintaining equity for residents is maintaining or creating equity.
- 26:11quality community. And we think we can be good stewards of the homes
- 26:16and the community for our residents and good fiduciaries for
- 26:18our lenders and investors. Those two are not opposed to one another.
- 26:22I'm sure you probably have some stories then,
- 26:24whether successful or otherwise of of these homes and maybe something that
- 26:30you turned around. Do you do you have any projects that you're truly like surprised
- 26:35about yourself or e maybe even proud of?
- 26:38extremely proud would be be one case.
- 26:41I'm thinking of a property we purchased near Pittsburgh a few years
- 26:45ago where there were about thirty-five abandoned homes in the property,
- 26:49and there were another, say, thirty or so rent-paying residents who were there
- 26:53who who weren't very happy with the condition of the community.
- 26:57They had a wastewater treatment plant that was not operating in the
- 27:00way it should operate, frequent failures.
- 27:03affecting both the community and and downstream quality.
- 27:06Roads where you know you could,
- 27:08you know, if you had a small car,
- 27:10you might lose your car in a pothole.
- 27:12Well, over the course of the last three years,
- 27:14we removed all the the abandoned homes.
- 27:16We've replaced them with almost 40 brand new homes.
- 27:20We've repaved the roads, fixed the wastewater treatment plant,
- 27:24and we're really on pace to make it an institutional grade community.
- 27:29So I'm extremely proud when I drive through that community and I
- 27:32see residents who were there from the beginning and they express their appreciation
- 27:37that they can feel proud about where they live.
- 27:39We actually didn't change the name of the community.
- 27:41Sometimes people will change the name when they're they're trying to
- 27:44go through a big transition and create a new marketing brand on it.
- 27:47We didn't change the name. And I'm maybe we should have,
- 27:50but you know, where we are now,
- 27:52it's become kind of the story.
- 27:54Have you seen what happened with that property here around town?
- 27:57and that that makes me really proud for what we've done for the residents
- 28:00and it's gonna it's gonna be a good investment for our investors and we're gonna
- 28:04pay our lender back. but I'm mostly proud of how the residents feel about living
- 28:08in their community.
- 28:09So
- 28:09I I was gonna ask you, maybe you can bust
- 28:10Yeah.
- 28:11this myth for me. but in my neck of the woods,
- 28:14it seems to be that the fancier the sounding of the name,
- 28:19the the dumpier the the mobile home park.
- 28:22Is that
- 28:23Yeah.
- 28:23is that the case in your world too?
- 28:27Yeah, I don't know w who started that.
- 28:29It was probably in the sixties
- 28:30Mm.
- 28:31or seventies, but you know, if it's estates or villas,
- 28:34you know, I it's probably a mobile home park.
- 28:37and you know, I can't speak as to whether it's been well maintained or not,
- 28:40but I I think that's a very interesting observation,
- 28:42Jack.
- 28:43So well and then you can bust this for us too.
- 28:46Have you met the trailer bark boys in any of these parks?
- 28:50no, I I have not. we often have have commented,
- 28:53you know, internally that you know if we really wanted to to hit it big,
- 28:58we'd have a reality show about turning these these pro communities around.
- 29:02but I frankly I I prefer to stay out of the public eye.
- 29:05you know, we we like to do what we do humbly and you know with our nose
- 29:10to the grindstone to to do a good job for everybody that we're serving.
- 29:14so I you know, it's a it's a just a a joke we like to make.
- 29:17'cause sometimes reality is stranger than fiction.
- 29:21Well, talk a little bit about the what you have to do and the relationships
- 29:26you have to build with the local community because let's face it,
- 29:30when it comes to mobile home parks,
- 29:32some of these are you know, they're not desirable.
- 29:36In fact, they're it's hard to actually to establish new parks in
- 29:40in different areas just because the people just that not in my backyard.
- 29:45But I mean, based on what you're saying so far,
- 29:48I would
- 29:49think that it would be kind of a welcome change and people would in hopes that they
- 29:55may even welcome you in.
- 29:56Yeah, I think there are kind of I two two comments on that.
- 30:00You know affordable housing is something everybody wants in concept.
- 30:04But I would say very few people actually want it in their backyard.
- 30:09Probably you know like no one wants it in their backyard,
- 30:11and that that's unfortunate. And I don't think that places the highest
- 30:14in the value on the the residence and affordable housing that is deserved.
- 30:18but the second comment I'd have is
- 30:20It it is almost impossible to build new manufactured housing in places people want
- 30:25to live because the disp this disparity between the the value of
- 30:30a new manufactured home with its site rent and a the value of a
- 30:34new single family home traditionally site built is is too wide.
- 30:39That's too big a gap. So if I can sell a a brand new manufactured home
- 30:43for $120,000 with six hundred dollar lot rent,
- 30:46but I can sell
- 30:48a single family home for four hundred and fifty thousand dollars
- 30:52or five hundred thousand dollars,
- 30:53that means that the value of a a developed lot that somebody can build of
- 30:59a half a million dollar home on is worth more than the manufactured home.
- 31:03Just the lot. Because the cost of infrastructure is roughly the same between
- 31:10a manufactured home community and a traditional single family subdivision.
- 31:14And so we you know we really do have to get
- 31:16At that issue as a country. and one of the biggest drivers of all those those costs,
- 31:21frankly, is the permitting costs.
- 31:23we've just, you know, permitting costs,
- 31:25particularly in the Northeast,
- 31:26I'm calling out Pennsylvania right now.
- 31:28I mean, as a state, Pennsylvania is a disaster from a permitting perspective.
- 31:33To the point where if you have zoned land,
- 31:35it may take you five years to get the right to build on it.
- 31:38And that five years, you know,
- 31:40the engineering bills going.
- 31:42The inspection bills from the DEP folks are are going,
- 31:45the lawyer bills is going. and so you can't afford to build a brand
- 31:48new mobile home park, which which we desperately need.
- 31:51Well, I I c can't help but notice the pattern there.
- 31:54Like usually it's those places that are are in the most dire need
- 32:00of affordable housing. They have such bureaucracy that it makes
- 32:05it next to impossible to get it done.
- 32:08I mean it and unless something changes on a bigger scale,
- 32:12it's it's gonna continue.
- 32:13Yeah, I I don't see how it it stops.
- 32:16And part of that is just kind of the nature of government.
- 32:19you know, I I think Pennsylvania specifically,
- 32:21where we have, you know, hundreds of of municipalities that all have their
- 32:25own codes and own requirements,
- 32:27and then we've got a a state that,
- 32:28you know, doesn't really have the ability to to affect things at the local level,
- 32:32but then they're adding regulation at the state level,
- 32:35particularly through the Devi Department of Environmental Protection.
- 32:38And sometimes you even have the federal regulations to deal with.
- 32:42and so when you have all those costs,
- 32:44whether it's housing or some other product that's highly regulated,
- 32:47it becomes really hard to make something that is affordable for
- 32:52the large majority of the population.
- 32:54so we're not gonna stop beating that drum.
- 32:56It's really important to me. I spent a large part of my career building those kind
- 33:00of expensive, you know, high-end homes for for fifty-five and over customers.
- 33:05and today we're you know, I'm really proud to be focused on serving
- 33:08of a the large part of the bell curve that really needs attainable housing.
- 33:12Well, as you look ahead, what do you see ARCs evolving into over the next few years?
- 33:17Well we we all want to be an excellent steward of our investors' capital.
- 33:22and that started with my own capital.
- 33:24when I began ARCS, I was the sole investor,
- 33:27effectively was the arm of our family office.
- 33:30And as we built out a portfolio of manufactured housing and proved
- 33:34to ourselves that we could we could find and improve these assets
- 33:39and and harvest the value out for for our ourselves.
- 33:43as well as improving the communities for our residents,
- 33:46we decided to create a fund. And we're now we're now raising our third fund.
- 33:50Our first fund has been tremendously successful,
- 33:52as has our second, and that's necessitated the need for a third.
- 33:55Where we are expanding our geography from the Northeast,
- 33:59including the Northeast, but now also the Midwest.
- 34:02We're also adding RV parks and self-storage.
- 34:05Again, value add RV parks and self-storage.
- 34:08to that. They they tend to have higher cash flow out of the gate,
- 34:12although their values are not quite as high as manufactured housing.
- 34:15And then we we will prove those properties and take them to the next step where
- 34:20they're refinanceable. And then you know we want to continue to allow
- 34:24our team opportunity to grow and develop as we as we welcome additional investors
- 34:29who are joining us.
- 34:30Well, Nathan, I really appreciate you giving me the time here tonight.
- 34:34before we dive into the rapid fire and start closing out this episode,
- 34:39is there anything else we should have tried to hit on?
- 34:41No, I think you know my goal is to be an educational resource for other investors.
- 34:46you know, we we are we're gonna be successful raising our funds
- 34:49and we're we're proud to do that.
- 34:51we don't wanna ever find ourselves in a situation as many have in
- 34:55the past where they raise capital and they need to deploy it,
- 34:58and so they buy some part of property,
- 35:00some part deals because they're eager to deploy the capital.
- 35:02I'd rather send the money back if we can't find quality deals.
- 35:05And so we're gonna continue to grow carefully.
- 35:08And that's that's an important part of how how we're doing things.
- 35:11We don't having been having run a home building company through the Great Recession,
- 35:15I'm keenly aware that there are many folks out there raising capital
- 35:19and operating who don't know what the world light looks like when it's not
- 35:23up and to the right. And we know what what that's like.
- 35:27Maybe we'll miss some of the upside because we're being conservative,
- 35:30but we're gonna make sure we make it through the next downturn.
- 35:33Well, if you're ready, Nathan,
- 35:34we'll jump into the rapid fire and close out this episode.
- 35:37But before we do, again, it is arcsaventures.com.
- 35:41That's gonna be a clickable link in the show notes.
- 35:44But if you're ready, Nathan, let's close out this episode.
- 35:47I'm a little nervous.
- 35:48You should be. They're frightening.
- 35:50All right, let's shoot.
- 35:53What lie do real estate investors often tell themselves?
- 35:56Affirmation bias is the biggest lie.
- 35:59You know, they fall in love with an idea and then they go find evidence
- 36:04to support their idea.
- 36:05If you could go back in time and give your younger self one piece of advice,
- 36:09what would it be?
- 36:10Never sacrifice your integrity.
- 36:12And by integrity I mean wholeness.
- 36:14if you think about integrity in the root of the word,
- 36:17the opposite of integration, which it shares a root with integrity,
- 36:21is disintegration. And I think,
- 36:23you know, as a as a as a people,
- 36:25so many are disintegrated. We we act one way at church and one way at home
- 36:30and one way at work. And I don't wanna yeah,
- 36:32there were probably there's probably a time.
- 36:34fifteen years ago, 20 years ago,
- 36:36where it was tempting to be a different person in different environments.
- 36:39And I would tell myself, it's not worth it.
- 36:42Maintain your integration or I'm calling it integrity.
- 36:45As you were scaling your business,
- 36:47what was the first thing that broke?
- 36:49Outsourced property management.
- 36:52No one cares for a property the way you do.
- 36:55And early on,
- 36:56just from a scale perspective,
- 36:58I felt like I needed to hire an outside property management company to begin
- 37:03to grow the business. It was just more than I felt like I could handle on my own.
- 37:07I didn't want to bring in the overhead responsible for collecting rents
- 37:12and sending violations and doing evictions and maintaining the property.
- 37:15And what what broke was that that management company was using our properties.
- 37:20to cash float their properties.
- 37:23And you know, as soon as we uncovered that,
- 37:25we quickly transitioned to in-house management and and it was on the path
- 37:29of as we were growing the business and could afford to do that.
- 37:32And finally, what single tool or process have you implemented that
- 37:36has had the biggest time saving impact?
- 37:38I'm gonna give another shout out to our EOS system.
- 37:42the the weekly level ten meeting that we implement with our leadership team
- 37:46and and the levels below that.
- 37:48while it takes the meaningful amount of time on a Monday afternoon for our team,
- 37:53we think it saves us ten X that time in the course of a week or over the course
- 37:58of a year. And and it also has the added benefit of keeping the team members
- 38:02in the loop.
- 38:03contextually so they know what's going on and they remain engaged
- 38:06in driving the business forward.
- 38:07Well, Nathan, I really appreciate your time here today.
- 38:11again it is arcsventures dot com.
- 38:14That's gonna be a clickable link in the show notes.
- 38:16Really appreciate your time, Nathan.
- 38:18I hope you'll consider coming back again.
- 38:20It was great to meet ya.
- 38:21Jack, it was a delight to be with you.
- 38:22Thank you so much for all that you do to get information out to your audiences
- 38:26and I'd love to join you again.