Diagnosis, Reconfirmation, Parts Changers, and You

HVAC School - For Techs, By Techs · Oct 10, 2016 · 31m

This episode of HVAC School is a Kalos meeting where Bryan talks to his team about an incident where a leak was erroneously detected on the evaporator coil.

The system was three months old, and one of our junior techs diagnosed a leak on the evaporator coil. (What?? That never happens!) So, the customer was quoted for a new evaporator coil. One week later, the charge was low again. The junior technician quoted the customer for more refrigerant charge and leak detection. The customer freaked out.

Unfortunately, there were so many things we could have done to prevent the hassle and frustration…