"It's so your customer can see what you're seeing" — Vinnie Carollo | GGP #141
Trust is built when customers understand what their repair shop sees, recommends, and stands behind. In this episode of Garage Grit Podcast, Vinnie Carollo shares how transparency, reputation, and a distinct customer experience helped Vex European grow from a small operation into an established European and exotic vehicle repair business.
Vinnie spent years working with Porsche before launching his own shop in Baton Rouge, Louisiana, in 2015. Starting with a $10,000 business loan and limited equipment, he built his business around his technical background and existing relationships. As the…
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