#4: Zapier
In this episode, Anthony Thomas and Zac Henderson are joined by Suk Kim, General Counsel at Zapier. The conversation explores how AI builds on traditional automation by adding an intelligence layer, enabling teams to move beyond simple workflows into dynamic, decision-aware systems.
Suk shares how Zapier’s legal team is leveraging AI agents to automate regulatory monitoring, contract review, and internal knowledge workflows while maintaining control through human-in-the-loop systems. The focus is clear: combine deterministic automation with AI to unlock scale without sacrificing reliability…
The skinny
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