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Latest / The FTF Exchange Podcast

The Automation You Bought Isn't Automating. Now What?

More than a third of firms that already invested in reconciliation automation still must call IT managers to change a rule. That's not automation. That's a slower way to ask permission. Murray Campbell, Principal Product Manager at AutoRek, joins Maureen Lowe to talk about why firms that automated a decade ago can be just as stuck as the ones still in spreadsheets. Most firms have never considered that they should calculate the true cost of manual work. They also need to investigate what really happens when they point AI at data nobody cleaned up. For ops leaders heading into budget season…

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