Latest / Podcasts By Donna Jodhan / Remarkable World Commentary Episode #75: Interview with Richard Marion, Accessibility Professional
Transcript
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- 1:22Podcast Commentator: Donna J. Jodhan, LLB, ACSP and MBA, invites you to listen to her
- 1:29biweekly podcast, Remarkable World Commentary.
- 1:33Here, Donna shares some of her innermost thoughts,
- 1:36insights, perspectives, and more with her listeners.
- 1:40Donna focuses on topics that directly affect the future of kids,
- 1:44especially kids with disabilities.
- 1:47Donna is a blind advocate, author, sight loss coach,
- 1:51dinner mystery producer, writer, entrepreneur,
- 1:54law graduate, and podcast commentator.
- 1:58She has decades of lived experiences, knowledge,
- 2:02skills and expertise in access technology and information.
- 2:07As someone who has been internationally recognized for her work and roles,
- 2:11she just wants to make things better than possible.
- 2:16Donna Jodhan, LLB, ACSP, MBA: And hello everyone, and welcome to another episode of Remarkable World Commentary.
- 2:22I'm Donna Jodhan, a lifelong disability advocate and one who sees the world mainly
- 2:30through sound, touch and stubborn optimism.
- 2:35I am a law graduate, accessibility consultant,
- 2:38author, lifelong barrier buster who also happens to be blind.
- 2:44You may know me from a few headline moments, as in November 2010,
- 2:50I won the Landmark Charter case that forced the Canadian government to make its websites
- 2:56accessible to every Canadian, not just recited once.
- 3:02And in July of 2019, I co-led the Accessible Canada Act with more than two dozen
- 3:09disability groups to Turin, equal access into federal law,
- 3:15and most recently on June 3rd, 2022.
- 3:20I was greatly humbled by Her Late Majesty's Platinum Jubilee Award for tireless
- 3:26commitment to removing barriers.
- 3:29When I'm not in a courtroom or a committee room or in a pottery studio,
- 3:36you will find me coaching kids with vision loss,
- 3:40producing audio mysteries, or helping tech companies to make their
- 3:45gadgets talk back in plain language.
- 3:50Everything I do circles one goal to turn accessibility from an afterthought into
- 3:57everyday practice. I invite you to think of this show as our shared workbench where
- 4:04policy meets lived experience and lived experience sparks fresh ideas.
- 4:12Now, before we jump into today's conversation,
- 4:17let me shine a spotlight on today's guests.
- 4:21A changemaker whose work is as every bit as remarkable as the world that we are trying to
- 4:29build. Richard Marion, aka Rich.
- 4:34It is my pleasure and my privilege to welcome you to my podcast.
- 4:40Welcome.
- 4:41Richard Marion: Thank you Donna, it's great to be here.
- 4:44Donna Jodhan, LLB, ACSP, MBA: I just want to let listeners know that Richard has played an enormous part in my
- 4:50advocacy life, from when I met him in 2010 and to now.
- 4:57Richard continues to be my mentor, my advisor,
- 5:01my very good friend, and I want to thank you,
- 5:03Richard, for having personally guided me through a lot of lumps and bumps.
- 5:09But now we want to hear about you.
- 5:14So, Richard, for listeners meeting you for the first time,
- 5:20how do you usually describe who you are and the work that you do,
- 5:26especially at the intersection of transit technology and disability advocacy?
- 5:38Richard Marion: I think it depends on the audience.
- 5:40So like I generally, I generally say I've been a long time advocate for in the
- 5:46disability community. I work on a number of issues.
- 5:48And and that I have been done, done a lot of work behind the scenes on many,
- 5:56many different projects.
- 5:58Some would say I've probably been the the Jack or Jane of all trades and master of
- 6:03none, but because I've done a lot of different things over the years.
- 6:06But more recently I've, I've worked on like the,
- 6:10the intersection of, as you mentioned, transit and technology and and and getting
- 6:15around. So I've been and, and and so I've mainly been focusing on
- 6:21public transit accessibility and my role in, in advisory role and a staffing role for the
- 6:28for three, over three years at TransLink over the last six years and and then also on
- 6:36technology, making websites more accessible and helping people learn more doing a lot of
- 6:42peer tutoring, helping people learn more about their their access technology,
- 6:46specifically mobile devices these days, it seems.
- 6:50And and so I would say that I've my, my work in the community has been has been
- 6:57multifaceted and and that that I it it it it has resulted in in my contribution to a
- 7:06number of achievements in the community, like my contribution might be,
- 7:10might not be large on its own, but it's contributed to the overall sort of
- 7:16increase in accessibility.
- 7:18Things have definitely changed over the 35 year or 40 years that I've been involved in
- 7:22advocacy.
- 7:23Donna Jodhan, LLB, ACSP, MBA: 40 years. That's a very long time.
- 7:26Richard Marion: 35, actually. Yeah. 35 ish.
- 7:28Yeah, yeah.
- 7:29Donna Jodhan, LLB, ACSP, MBA: Oh my goodness. Now, as a metis person and a member of the I have to
- 7:39pronounce this properly here, the l b g forgive me here.
- 7:46Richard Marion: To LGBTQ.
- 7:48Donna Jodhan, LLB, ACSP, MBA: Plus community. Oh my goodness, it.
- 7:52Richard Marion: Doesn't it doesn't roll off the tongue that easily,
- 7:55so like. Yeah. Anyways, finish your question.
- 7:58Sorry about. That.
- 7:59Donna Jodhan, LLB, ACSP, MBA: That's okay. How have your identities informed your approach to accessibility,
- 8:07inclusion and community leadership?
- 8:14Richard Marion: So my identity identifying as Metis and and being part of the LGBTQ plus community has
- 8:23been more recent in my life.
- 8:25I, I actually only came out it's going to be.
- 8:3117 years ago this year.
- 8:34So it's it's really, really less the than half of my life.
- 8:40Really. And then my Métis identification.
- 8:43I only was granted citizenship in 2019.
- 8:49So but it's been it's been part of my life, obviously,
- 8:52since I was very young, like I remember doing things with my
- 8:56grandparents and when I was 9 or 10 years old,
- 8:58not thinking anything about the significance of it until I started going through family
- 9:04history and registering as a citizen of British Columbia.
- 9:09So I guess the short answer to your question is that it's what it's done is I've been I've
- 9:17been able to sort of bring disability issues forward into indigenous communities and
- 9:23specifically the Métis community.
- 9:25And and then also because my primary I still say my primary ID is a person with disability
- 9:32and specifically someone that's blind as well,
- 9:34too. And and then it's it's allowed me to Learn more about the culture of being Métis
- 9:43and then also how that impacts the people that are part of the LGBTQIA+ community.
- 9:49So I've done some of that other work.
- 9:53Equity work more about doing the equity work itself,
- 9:56like improving the the standing of the of the of the LGBTQ plus community within the Métis
- 10:03Nation of British Columbia and then also representing in indigenous people on
- 10:09accessibility communities committees, specifically the Richmond Accessibility
- 10:13Committee. So but generally with especially in urban environments,
- 10:17accessibility issues are pretty are pretty much the same.
- 10:20And we I tend to mainly draw on what the indigenous communities would call colonial
- 10:28colonial solutions and still have to learn more about what would what would be more
- 10:32appropriate in in indigenous communities.
- 10:35Donna Jodhan, LLB, ACSP, MBA: You are very much multifaceted and a multitasker.
- 10:39And I have, you know, it's very, very impressive.
- 10:42Richard, I, I didn't even know that you were a T or part Metis until 2019.
- 10:48You hid that from me. All right.
- 10:53So you've worked with TransLink in multiple contract periods over several years.
- 11:01What keeps pulling you back to transit accessibility work and what kind of progress
- 11:10have you seen over time?
- 11:14Richard Marion: I think the thing that pulls me back and not just not not just as a staff member,
- 11:19but as an advisory committee member, I've been on the TransLink Access Transit
- 11:22Committee off off and on since it started in 2008.
- 11:27But I think what pulls me back to it is, is the is is making it easier and more
- 11:35comfortable for people disabilities to utilize the public transit system.
- 11:38And a more accessible, inclusive public transit system just makes a
- 11:43better community overall as well.
- 11:46So improving accessibility on buses, not just for people using mobility devices,
- 11:53but also making it more schedules easier to understand,
- 11:59providing better wayfinding information along the way,
- 12:02providing accessible sign accessible destination information for people who are
- 12:07blind. That's going to make it better for everybody.
- 12:10And I think you improve the public transit system.
- 12:13You just increase the opportunities for people with disabilities in the community.
- 12:16Like it makes the big difference from having accessible transit makes a big difference
- 12:20from someone saying potentially, especially in a large city between getting a
- 12:26job and not or and not being able to take it because they can't get there.
- 12:31Donna Jodhan, LLB, ACSP, MBA: Very true.
- 12:32Richard Marion: Yeah.
- 12:34Donna Jodhan, LLB, ACSP, MBA: Can you walk me through the braille and tactile bus stop signage initiative.
- 12:41What the goal was, what your role was as a technical advisor and what?
- 12:50That kind of system wide change materials to blind writers.
- 12:57Writers. I'm sorry.
- 13:00Richard Marion: I think it's huge. So the to summarize, the the bus stop accessibility project was so
- 13:07we transit was the first transit agency in North America to do a system wide rollout of,
- 13:12of accessible signage for, for people that are blind or partially
- 13:18sighted. And it the signage involves Braille and large tactile raised print as well too.
- 13:26So it's it's huge. And so what it does do is it gives people options for looking at least
- 13:32knowing what buses stop at a stop, or that they are located at a bus stop as
- 13:37well without using technology as well to just it just provides the same getting closer to
- 13:44pride in the same range of options as the sighted public has for when they're out on
- 13:48the street. So the work that I did on it was when when we were at the early implementation
- 13:56stages, working with the signage contractor and the project manager to make sure that we
- 14:02were formatting the braille correctly and using the right configuration,
- 14:07or for size of dots on the signage as well.
- 14:11So it was because the the, the, the terms of the project indicated that
- 14:17we had to do the signage in unified English Braille.
- 14:21And so I just made I worked with the signage contractors to make sure that they were
- 14:25following the conventions of UEB.
- 14:28I consulted with other experts in the field that,
- 14:31frankly, a lot of ways know more about UEB than I do.
- 14:34But but I was the on site person that actually looked at signs,
- 14:38samples and said, yeah, this will work. And no,
- 14:40this won't work. And and, and then we and then ultimately landed on
- 14:46something that we rolled out over in, out in the city.
- 14:49We did have to partway through when we started doing the implementation because we
- 14:53had we didn't realize when we changed the sign,
- 14:57the the actual material that the signs were being printed on that the,
- 15:01the style of Braille dots changed slightly in the manufacturing process.
- 15:05And, and it really wasn't until a field review, until other people that were looking
- 15:08at the signs there saying, well, the Braille is a little harder to read.
- 15:10So we had to do a bit of a pivot and space the dots further apart because the samples we
- 15:15looked at initially were, were, were had a more pointed dot.
- 15:19And for those that read Braille, they'll know exactly what I'm talking about.
- 15:21Like, yeah. And and and what was happening is when we changed the,
- 15:25the actual material, the braille dots became more rounded.
- 15:29So we the, the the the the standard for the closeness of dots for indoor signage that we
- 15:35were using on the outdoor signage didn't really work.
- 15:38And so we had to space a more further, a little further apart.
- 15:41So for those that are familiar with it, the spacing is a little more closer to what
- 15:45you see with Braille and print on paper now.
- 15:49Donna Jodhan, LLB, ACSP, MBA: And I guess Braille has changed immensely like the format of Braille over the years,
- 15:53right?
- 15:53Richard Marion: Yeah. It has. Like when I first learned Braille,
- 15:55we were dealing with the Nemeth Code for mathematics and science notation and grade,
- 15:59and then and then North American Braille or US Braille,
- 16:02which is in grade one and two.
- 16:04Now it's just now it's just universal English Braille contracted uncontracted.
- 16:09And the mathematical braille code is all part of it as well,
- 16:12too. So it's it's totally different.
- 16:15The only the only part that's that's still not part of the actual literary code or the
- 16:20or the or the unified code is computer Braille is still its own thing.
- 16:24And Braille music notation is still its own thing as well too.
- 16:29Donna Jodhan, LLB, ACSP, MBA: Oh thank goodness.
- 16:30Richard Marion: Yeah.
- 16:32Donna Jodhan, LLB, ACSP, MBA: From your experience, what are the most common mistakes that
- 16:37transit organizations make when designing accessibility features and what should they
- 16:46be doing differently from day one?
- 16:52Richard Marion: I think from day one, they have to involve people with disabilities
- 16:55right from the beginning is close to the beginning as possible.
- 16:58Like, you know, because it's nothing about us without us.
- 17:01And and so the common mistake they make is they,
- 17:05they they they and it's getting better, but they'll,
- 17:11they'll, they'll kind of go through the exercise of checking the boxes, and then all
- 17:14of a sudden they realize, oh, we forgot to consult with people with
- 17:16disabilities all the time. Sometimes by the time they do it, they're already at the 80 to
- 17:2190% designed like a design stage.
- 17:25And it's too late for a lot of a lot of the changes.
- 17:28Donna Jodhan, LLB, ACSP, MBA: Yeah.
- 17:29Richard Marion: Sometimes it's there are times when it's too early in the process,
- 17:32too, because because if you're way too early in the process,
- 17:36the information you might be receiving as an advocate is really meant for people that
- 17:41really have the knowledge and technical skill to actually advise architects and engineers
- 17:47in their language. And so in that case, you are then you're looking for a more
- 17:53specific skill set of people with disabilities that actually have expertise in
- 17:57those areas. And they do exist, especially nowadays with,
- 18:00with so much more focus on involving people with disabilities in,
- 18:04in public transit decisions.
- 18:07It's getting it's getting better that we all that we,
- 18:09that we can kind of speak their language more so than we used to.
- 18:14Then then the other most common mistake is they,
- 18:16they're still I think it's and it's and again,
- 18:19it's getting better is still assuming accessibility means accessibility for people
- 18:24using wheelchairs and forgetting about other mobility devices or other disabilities,
- 18:30people with people that have sensory disabilities,
- 18:33like the the deaf community still has a still has a long way to go in a lot of cases as
- 18:38well, too. They don't get the same level of information on a bus as,
- 18:43say, I do, for example, because the they might have a visual side,
- 18:47but they wouldn't know when an emergency is happening because there's no there's nothing
- 18:51on that side to indicate why.
- 18:52What's why the why this train has stopped, for example,
- 18:56or why the bus drivers stopped in the middle of the road?
- 19:00Because there's nothing to sort of system unless someone unless someone knows sign
- 19:05language and they could tell them, tell a person. Look,
- 19:08we got to we got to go because the bus is being evacuated,
- 19:11for example. Yeah, it's a bit different in that sense.
- 19:16And then people would people with for lack of a better term,
- 19:21hidden disabilities and people that have that are neurodivergent the transit agencies don't
- 19:27are just starting to grasp some of the accessibility challenges,
- 19:30like, you know, sensory, sensory, reduced spaces in,
- 19:34in transit stations and things like that.
- 19:37And and, and and they still transit agencies still have to do a lot,
- 19:41I think do a lot of staff training on, sensitivity and how to de-escalate situations
- 19:48because, you know, people that are neurodivergent sometimes what we might not,
- 19:54might react, might have a minor reaction to they could have a major reaction.
- 19:58And the staff have to have the skill to de-escalate something that could turn into a
- 20:01major conflict point.
- 20:04Donna Jodhan, LLB, ACSP, MBA: That's very true. Yeah.
- 20:07I am also blind, so I have to ask, what are the real make or break features that
- 20:17determines whether a transit system feels navigable and safe for someone who uses a
- 20:26cane or a guide dog?
- 20:32Richard Marion: So the, the things that for me, that would, would,
- 20:36would be like obviously like the, the the other part of our accessible signage
- 20:41product is tactile walking surface Indicators at the ground.
- 20:44On the ground where the bus stop poles are.
- 20:47So then you get you get a sense of, okay, I'm approaching a bus stop pole because
- 20:51there's, there's there's tactile.
- 20:54T.w. on the ground near the pole.
- 20:59In transit stations, especially big transit stations directional tiles,
- 21:03like like, like wayfinding tiles.
- 21:05So you can follow a path, maybe from the entrance to stairs or an
- 21:10elevator or to the faregates accessible accessible gates in the sense that
- 21:20gates that clearly you can clearly tell where you need to tap a payment card,
- 21:24because every transit system is going to a smart card and every every subway,
- 21:28slash LRT or light metro system are going to faregate systems.
- 21:35And so you need to know, okay, you need to have a good idea instead of
- 21:38sort of waving your hands around where exactly you would tap your card.
- 21:41So. And to know when the gates opened as well to staff to assist you like we like.
- 21:48I don't know about any other transit system that does this very that extensively in
- 21:52Canada. I know it does happen, but TransLink has you can call for VIP
- 21:57assistance on the Skytrain.
- 21:59And they'll assist you to, to to the, to a train at your departure
- 22:04station and then from the train at your arrival station,
- 22:07and you just have to give them ten minutes warning.
- 22:10So like if, like when I've used it, I've, I've,
- 22:14if I, if I'm going to a station I'm not familiar with, I just call them when I'm
- 22:16getting on the train at the station I am familiar with. And then there's always
- 22:20someone there to meet me.
- 22:21And then and then they, they, they can offer whatever level of
- 22:25assistance I'm looking for. And a lot of cases, I have a dog, so it's just someone to
- 22:29follow through the station station out to the entrance and.
- 22:34But. Yeah, that's and then just accessible, like accessible information,
- 22:41like, in the sense of schedules and being able to sort of call in and get get trip
- 22:46planning info as well too.
- 22:48And as well. And then the other part, the elephant in the room is making sure that
- 22:56and I'm sure, I'm sure listeners to your podcast will know exactly making sure that
- 23:01bus that they're not using floating bus stops or what?
- 23:04Or what they call island platform bus stops and and discouraging,
- 23:08discouraging the installation of bus routes along separated bike lanes.
- 23:12For example.
- 23:14Donna Jodhan, LLB, ACSP, MBA: One of the floating bus stop.
- 23:16Richard Marion: A floating bus stop is it's not it's it's not actually floating in the water.
- 23:22Donna Jodhan, LLB, ACSP, MBA: Yeah.
- 23:23Richard Marion: There are sometimes in Vancouver, people might think they're floating in the
- 23:25water when it's raining, but so what it is, is,
- 23:28is, is is the the bus stop itself.
- 23:33So the shelter and the bus pool are out in the street beside.
- 23:36So you if you're walking down a pedestrian sidewalk,
- 23:39you would come to a designated crossing point,
- 23:42and you would actually cross a separated bike lane out into the street where onto another
- 23:48island. So now they're changing the term.
- 23:51They're starting to call them island platform bus stops, because that that's more
- 23:54representative of what what it what it actually is,
- 23:57I guess. And so and then you, you you the bus stop is out in this lane
- 24:03between the bike lane and the traffic.
- 24:05So a similar it's kind of similar to streetcar platforms in Toronto or,
- 24:09or LRT platforms that are out in the middle of the street.
- 24:12It's like that. But in those cases, the lane you're crossing a lot of times is an
- 24:16actual traffic lane with vehicles which are which are easier to hear approaching,
- 24:23whereas bikes aren't. So the, the bus stops beside floating beside bike
- 24:28lanes has been a has been a major accessibility challenge for for people who
- 24:32are blind because we can't hear the bikes approaching and we can't definitely can't see
- 24:36them. And so if there's no if there's no safety measures to slow the bikes down,
- 24:41or to make sure to ensure that we know that we're actually traversing the bike lane
- 24:47before we get to the bus stop.
- 24:49It can cause it could potentially cause some major issues for,
- 24:53for people with disabilities or specifically in this case, people who are notification
- 24:56for. Yeah.
- 24:59Donna Jodhan, LLB, ACSP, MBA: You've also evaluated technology based wayfinding tools from your own perspective.
- 25:09Where do smartphone based systems genuinely shine and where do they fall short
- 25:19for real world independence?
- 25:22Richard Marion: I think they generally shine like if you're using GPS mapping that like if you're using
- 25:27Like what? Like what's the new Google Maps Explorer now?
- 25:33Something. But if you're using like, like the equivalent to Google Maps or an
- 25:36accessible version of any mapping thing for GPS wayfinding.
- 25:40They're great. And where it the other wayfinding methods like using products that
- 25:46where you have to point your camera at like at some sort of some sort of code out on a
- 25:54pole, for example, or they still fall short there.
- 26:00In my opinion. Because it, it does require you to have good knowledge of
- 26:05your phone and you have to keep your phone out as well,
- 26:08too. They work. I think those systems work best in indoor environments as well.
- 26:17To when transit did a study of of a wayfinding product.
- 26:22And I'm not sure if we're allowed to name names,
- 26:24product names here, but it was well, they're they published a report,
- 26:28so they, they did a we research project with Navy lens and the with in the outdoor
- 26:36environments where they tried it, they there was a lot of a lot of issues,
- 26:40like with the with with people's phone cameras not picking up the right sign to
- 26:45guide them to it. And then also depending on the lighting conditions,
- 26:50like if there was a lot of direct sunlight, the the phone cameras couldn't actually read
- 26:54the actual lens code. So code.
- 26:56So products like Navy Lens and good maps Explorer like things like that where they're,
- 27:02where they're using the camera to find codes that sort of point you in the right
- 27:07direction. They probably work best indoors.
- 27:10And I think the, the transit systems that have done more experimenting,
- 27:14experimenting with indoor environments have had better luck than than we did here when we
- 27:18did the six month project here.
- 27:20Here. So it I think that's where the that those types of technology are going to shine.
- 27:26The other technical piece that's that really has been a game changer are the smart
- 27:31glasses. Because now you can you can now you can put something on your head.
- 27:35You don't have to carry your phone around. And you can ask.
- 27:38Ask them for information.
- 27:40And they're getting better.
- 27:42There they are. They literally daily I think they're getting better at determining things
- 27:47like if you ask it, what's in front of me?
- 27:50If you're standing in front of a sign, they'll tell you what it is.
- 27:52And a lot of times be able to read you what's on that sign as well,
- 27:56too. It's it's as well.
- 27:57So that's where that technology is going to, is going to help,
- 28:01but it's technology. And so I still in my advocacy role still look,
- 28:07think low tech solutions have to be part of the mix as well too,
- 28:10because there's still a large population of people who are blind that that may not even
- 28:16own the appropriate smartphones to to run all this stuff,
- 28:18because it does require the almost the most modern phones to do it.
- 28:23Donna Jodhan, LLB, ACSP, MBA: Is it difficult to learn how to use the meta glasses?
- 28:28Richard Marion: No, not really, not from my opinion.
- 28:30It was you it there's there's there's lots of information online.
- 28:35There's some YouTube videos from from various accessibility experts on how to get started
- 28:41with it as well. And even when you put them on,
- 28:43it gives you a good idea of there's a, there's a,
- 28:47there's a help guide. You can you can read and it gives you sort of it gives you
- 28:53suggestions of what questions you can ask them and as well and,
- 28:56and what answers you can expect as well.
- 29:00In the accessibility settings in the meta glasses.
- 29:02Now you can change, you can tell it that you're blind.
- 29:05Tell them you're blind and you want and you want more detailed descriptions.
- 29:09You can you can activate the the BMI service on them.
- 29:15And so and so you can just say, basically say,
- 29:17hey, meta, be my eyes.
- 29:18And also you're connected with a live agent like IRA has a connection to meta as well
- 29:24too, but it's a bit more complicated and does require a bit more skill because they their
- 29:30connection has to be linked through WhatsApp and And.
- 29:35So it it's a bit, for lack of a better term.
- 29:39It seems to be the term I use.
- 29:41It's a bit clunky because it does require a couple extra steps to do it,
- 29:45and sometimes it works and sometimes it doesn't.
- 29:47Like the last time I had to use that particular navigation aid when I was looking
- 29:52for the passport office at, of all places I and I couldn't make the
- 29:57connection with IRA, so I ended up basically doing the doing the call with my phone camera
- 30:02and waving my phone in front of me while I was walking down the street looking for the
- 30:06right building.
- 30:07Donna Jodhan, LLB, ACSP, MBA: Oh, gosh. Must have been a bit hairy for you
- 30:12Richard Marion: Yes and no, but I've I've I've done, I've done the virtual assistants work that
- 30:18way before. And so for those that don't know,
- 30:20be my eyes and IRA are actually live people like there.
- 30:24So there are people sitting in front of a computer or whatever actually viewing the
- 30:28live feed from your phone's camera.
- 30:33Donna Jodhan, LLB, ACSP, MBA: Is starting to wind down. But I have this question for you.
- 30:36How do you strike the right balance between high tech accessibility solutions and low
- 30:45tech, always there solutions?
- 30:49Okay, like tactile cues, Braille and strong audio announcements.
- 30:59Richard Marion: I still think the balance should lean in favor of low as because I kind of touched on
- 31:04that a bit earlier. I think the balance should always lean in favor of low tech
- 31:07solutions, because everybody can use some form of low tech solution,
- 31:11because high tech still does involve you having some sort of personal device.
- 31:15And, and and if you're in a situation where you don't have your personal device,
- 31:19a device, at least the low tech solutions are there for you as well.
- 31:24And a lot of low tech solutions are can be can are part of are are are being made part
- 31:31of the the the physical design standards that are coming out with various accessibility
- 31:37acts and updates to building codes and things as well too.
- 31:40So it's hope. Hopefully they'll all be there and and,
- 31:44and as we develop, develop more accessible wayfinding with tactile with wayfinding tiles
- 31:52and, and other other solutions like your phone is not going to tell you,
- 31:58for example, that you're, that you've strayed from the sidewalk.
- 32:02Side. The bike path side of a, of a of a shared path.
- 32:05But tactile tiles will tell you that, like, even if you're not using a cane,
- 32:12you know, if you just step on it with your shoe,
- 32:14you go, oh, I didn't realize I'd strayed over into the.
- 32:16I'm straying over into the bike lane, for example,
- 32:19because in shared paths, the bike lane and the sidewalk are level with
- 32:22each other. So it's it's so that your phone isn't going to tell you that.
- 32:28Donna Jodhan, LLB, ACSP, MBA: I take it you use a combination of both low tech and high tech?
- 32:32Yeah. Yeah. You do? Yeah.
- 32:35And you've got a guide dog, Baja.
- 32:37Richard Marion: I've got a guide dog and.
- 32:38Yeah, Baja is is is my trusty companion.
- 32:43And but again, it's the same, even though I have a guide dog,
- 32:48if I dogs grab with, if they're not going to be able to tell that they're,
- 32:54that they're walking on the bike lane side of the path because they're trained to go either
- 32:58on the left hand side or right hand side or something. So you have to if you're if you're
- 33:02on a shared path, they may be you may be walking down the bike lane and not know it
- 33:06until you, until you, until you've crossed like until until someone
- 33:09on a bike approaches you from behind. So you still need you still need some physical
- 33:14adaptation.
- 33:16Donna Jodhan, LLB, ACSP, MBA: So she's just part of the overall suite of.
- 33:19Of technology that. Yeah.
- 33:21Richard Marion: And also like obviously obviously the their role is to make sure you're safe and that and
- 33:27preventing you from you know crossing streets when you're not supposed to or falling down
- 33:32stairs and things like that.
- 33:33Donna Jodhan, LLB, ACSP, MBA: So and you've had many guide dogs.
- 33:35I've met a few of them.
- 33:37Richard Marion: Yeah, yeah.
- 33:39Donna Jodhan, LLB, ACSP, MBA: So I know you've spoken publicly about complex design issues like modern bus stop
- 33:48layouts. What accessibility concerns, concerns do you see emerging as cities
- 33:56redesign streets, stops and transit exchanges?
- 34:04Richard Marion: So I think the thing that's that's because because the we're getting into areas of
- 34:10different types of mobility, like for, for the general public.
- 34:13So like the e-scooters, e-bikes and and so and we're,
- 34:21we're starting to get a lot more multi-use environments.
- 34:23So I think the thing that the cities have to keep in mind is they have to really work with
- 34:27all everyone and come up with solutions that,
- 34:30that actually in maintain accessibility.
- 34:33So. So some of the big issues that I touched on earlier,
- 34:36the the separated bike lanes and the floating platform bus stops is a major accessibility
- 34:41issue. And every and if we don't sort of if we actually don't come to grips with that now
- 34:47and develop some sort of national guidance or standard on it,
- 34:50every single city is going to do something slightly different.
- 34:53And and, and every city is going to have a different view of the advice they're getting
- 34:59from their community of people with disabilities as well to on the issue as well.
- 35:03And we're seeing that in British Columbia.
- 35:06Victoria is doing one thing Cologne is doing something else.
- 35:11Vancouver might be doing something and even within the same city,
- 35:15like they're doing different things as, as they sort of look at.
- 35:18So that's the kind of thing like the trying to figure out the best way for everyone to
- 35:24coexist because the cities are, are, are trying to focus less on the,
- 35:30the personal vehicle like the car cars and and so by doing that they they our streets
- 35:36are changing. And I would like to think it's for the better because it's going to be
- 35:40better for the environment, but it creates more accessibility.
- 35:44It potentially could create a whole new set of accessibility challenges for people with
- 35:49disabilities. Like there are people that say they won't leave their home now because the
- 35:52bus stop they have to go to is beside a separated bike lane.
- 35:55And yet that in the past that wasn't nobody even thought about separated bike lanes and
- 36:00bus stops co-existing.
- 36:06Donna Jodhan, LLB, ACSP, MBA: Well you've worked in so many different landscapes,
- 36:10so many different environments.
- 36:12And as the clock winds down I want to ask you this question.
- 36:15What's next for my good friend Richard Marion,
- 36:18where are you going next.
- 36:19What are you thinking. What are you hoping.
- 36:26Richard Marion: I don't know, I it's funny when, when I, when I first started doing advocacy,
- 36:29when I was a student at 21 years old, I said,
- 36:32I'm never going to be doing this for the rest of my life. That was never my goal is I just
- 36:35wanted to do something when I was a university student and and and then and then
- 36:40all of a sudden, like I said, 35 years later,
- 36:43I'm still a big part of my life.
- 36:46I think for me, what's next is, is I want to continue I want to continue
- 36:51working on accessibility issues.
- 36:52I've also been I think I might want to might move towards sort of accessible recreational
- 37:00activities like I do, I do I am a board member of the vocal I
- 37:03Descriptive Arts Society. So accessible theater and community events is is is
- 37:08becoming a major passion of mine as well.
- 37:11And so I think that's, that's I want to continue that work.
- 37:14And so as I sort of wind down any work I've been doing on transit or web accessibility I
- 37:20think that's I would want to spend my volunteer time doing that.
- 37:24And also, my husband and I want to do more of our traveling as well too.
- 37:27So like, I like have to kind of we kind of were.
- 37:30We were both. We're not I won't say we're old,
- 37:33but we're we're kind of getting into that age where we think we're like, well, we thought
- 37:37we maybe we should cross off a few of our sort of things that we really want to do
- 37:41that, that, that before we can't do them anymore.
- 37:44So like so I think over the next 5 to 10 years,
- 37:48I definitely will do a little less sort of hardcore disability advocacy work and do
- 37:55something, do some, some work that's a little more I wouldn't say enjoyable,
- 37:59but it's just different for me.
- 38:00And then and, and then so that's, that's why I kind of dabble with,
- 38:05like I said, accessible theater and community events.
- 38:10Donna Jodhan, LLB, ACSP, MBA: We will not I mean, we did not touch on the fact that and I think you were the youngest
- 38:14president of the Alliance for Equality of Blind Canadians.
- 38:17Richard Marion: I believe so, yeah. I was I.
- 38:19Was. 20. Nine when 28.
- 38:2629 when I got elected.
- 38:28Did, so did it for one year.
- 38:32If I knew now what I knew.
- 38:33If I knew then what I know now.
- 38:34I may, may have still done it, but would have definitely done a lot of
- 38:38different things. But that's a whole other podcast on the early years of the A,
- 38:43B, C or the back. Then it was the National Federation of Blind Advocates for equality.
- 38:46So yeah.
- 38:48Donna Jodhan, LLB, ACSP, MBA: And that's where we met when I was vice president of the ABC and then became
- 38:53president. And you walk the walk with me.
- 38:55Richard Marion: Yeah.
- 38:55Donna Jodhan, LLB, ACSP, MBA: I think this deserves another podcast to talk about your experiences in that field and what
- 39:03you experienced, what what you enjoyed, what you did not quite enjoy,
- 39:07what you'd like to see improved.
- 39:09So in closing, are there any other comments you would like to make or anything else you'd
- 39:16like to tell our listeners?
- 39:19Richard Marion: What I'd like to tell you? Listen, especially your younger listeners, like, I
- 39:22know, I know today we we all think that all answers are in social media,
- 39:28but there is still a need for for group advocacy.
- 39:32And, you know. So if you are troubled with an issue like social media is great because
- 39:38sometimes it. Sometimes it results in the change you're expecting. But finding like
- 39:42minded individuals and community and getting involved in your community really will help
- 39:47things overall. And because social media itself is it is nice and it's a great it's a
- 39:55great tool, but it should only be one tool in the toolbox.
- 39:59And and and also, I don't want to sound like one of those old people,
- 40:04but like, the issues people are dealing with today are a lot like,
- 40:12they're I was just going to say simpler, but they're different.
- 40:16But but when, when we were younger, like, we,
- 40:19we didn't have the same sort of tools that that could go that could reach the masses.
- 40:25So that's like social media is great as a tool,
- 40:28but you know, but still getting together with like minded individuals and being part of a
- 40:33group and being on local advisory committees is really is really important,
- 40:36is a really important part of that, because that's where real change that's in
- 40:41my, my opinion, the real changes happen that affect you,
- 40:44your personal life on a day to day basis.
- 40:48Donna Jodhan, LLB, ACSP, MBA: I agree. Richard Marion aka Rich.
- 40:52Thank you so much for being a part of our podcast.
- 40:55I want to thank you and I look forward to continuing to work with you.
- 41:00Richard Marion: Great. Thank you very much. It's been enjoyed.
- 41:02Enjoyed being a guest.
- 41:03Donna Jodhan, LLB, ACSP, MBA: Okay. You take care now.
- 41:05Richard Marion: You too.
- 41:05Donna Jodhan, LLB, ACSP, MBA: Okay. Bye bye.
- 41:06Richard Marion: Bye.
- 41:07Donna Jodhan, LLB, ACSP, MBA: Bye bye.
- 41:11Podcast Commentator: Donna wants to hear from you and invites you to write to her at DonnaJodhan@Gmail.com.
- 41:17Until next time.