Latest / Becker’s Payer Issues Podcast / Reframing GLP-1 Strategy Through Clinical Outcomes, Behavior Change, & True ROI
Transcript
- 0:00Hello, and welcome to the Becker's Healthcare Podcast.
- 0:02My name is Chanel Banger. Today, I'm excited
- 0:04to welcome back Jennifer Jones to the podcast
- 0:06for a conversation on reframing GLP ones and
- 0:09ROI.
- 0:10Jennifer is a healthcare leader with more than
- 0:12twenty years of experience across clinical dietetics,
- 0:15wellness programming, and employer health. After working directly
- 0:18with patients and employees, she now focuses on
- 0:21population health as director of clinical solutions at
- 0:23Noom Health. Jennifer, welcome to the podcast. Great.
- 0:26Thanks so much. Happy to be here. Happy
- 0:27to be back. Of course. Well,
- 0:29to get us started, at a high level,
- 0:31can you tell me what has changed at
- 0:33Noom Health in the past year?
- 0:35I've had a lot of changes. It's been
- 0:36exciting, though.
- 0:37Obviously,
- 0:38GOP ones are still a really hot topic
- 0:41for the industry, and we have evolved with
- 0:45that process as well.
- 0:47So we still work really closely with payers
- 0:49and with employers on supporting the behavior change
- 0:52component.
- 0:53But as we think about GLP ones, what's
- 0:56changed significantly is how we partner with payers
- 0:59and plans on how to offer that to
- 1:02their members.
- 1:03So while we still have, like, a fully
- 1:05embedded kind of integration with the PBM, we
- 1:07also now have carve out solutions, and then
- 1:09we also offer direct to consumer options as
- 1:12well. So a lot's happened, a lot of
- 1:14big changes, but we've seen a lot of
- 1:16adoption and a lot of success with the
- 1:17new programs as well. Got it. Got it.
- 1:19And now that we're all caught up, in
- 1:21your Becker's
- 1:22presentation, you shared real world cost savings data
- 1:25from NOOM's Metabolic Health Program. For payers who
- 1:28remain skeptical of r o one claims, what
- 1:30differentiates
- 1:31programs that deliver measurable value from those that
- 1:33simply add support on top of already high
- 1:35med spend?
- 1:37Yeah. I think the the one key thing
- 1:38that we tried to emphasize
- 1:41in our presentation
- 1:42was
- 1:43obesity is not a pharmacy problem. And I
- 1:46think a lot of the times when we
- 1:47look at programs that are trying to solve
- 1:49ROI around GLP ones,
- 1:52They're trying to solve a pharmacy problem, but
- 1:54the bigger problem is the conditions that GLP
- 1:56ones treat. So diabetes, obesity, those are truly
- 1:59chronic conditions that drive up medical cost.
- 2:03So looking at a program like Noom and
- 2:06those types of programs that offer support in
- 2:08conjunction
- 2:10with the medications,
- 2:11we're seeing outcomes for ROI. We're seeing outcomes
- 2:14on downstream medical cost impact. So
- 2:17it's more than just support in that perspective.
- 2:20Plans that who are skeptical, I think it's
- 2:22because they're only looking at it from the
- 2:24lens of this is a pharmacy problem.
- 2:27And when you broaden that perspective and look
- 2:29at it as a true chronic condition medical
- 2:32plan
- 2:33issue as well, that's when you can start
- 2:36to
- 2:37utilize
- 2:38different types of framework, different programs that can
- 2:40truly have a broader impact on ROI.
- 2:43Absolutely. Thank you so much for walking us
- 2:45through that. And now benefit design for GLP
- 2:48ones is still evolving in real time. How
- 2:50can payers adjust eligibility duration and reauthorization
- 2:54requirements without creating confusion or disruption for members?
- 2:58That's a really tough question because we traditionally
- 3:01have
- 3:02always looked at solving the GLP one spend
- 3:04problem with these acute cost containment measures that
- 3:08have worked really well in other pharmacy challenges
- 3:11that we've had, but that works for more
- 3:13acute episodic type of conditions. And when we're
- 3:15dealing with GLP one conditions
- 3:18or conditions that that those medications treat, those
- 3:21are chronic conditions.
- 3:22So we have to look at those levers
- 3:24like eligibility, like prior auth, like reauthorization,
- 3:28all of those with a little bit of
- 3:30a different lens and understand
- 3:33we may need to have some give and
- 3:35take on how much we wanna push one
- 3:37versus the other because those can be good
- 3:41for cost containment,
- 3:42but we have to understand how that then
- 3:45could
- 3:46result in changes or challenges to the overall
- 3:49clinical outcomes as well.
- 3:51So
- 3:52what we have set up and what we
- 3:54have found effective is you still have obviously
- 3:56certain eligibility criteria that every plan is going
- 3:58to have, but then we also employ a
- 4:01step therapy approach. So we do utilize some
- 4:04oral anti obesity medications, non GOP ones, to
- 4:08treat people that are maybe a little bit
- 4:09lower risk or intermediate risk. So they may
- 4:11not necessarily have the high risk of cardiovascular
- 4:14disease or as much weight to lose as
- 4:16other individuals. So we can probably get a
- 4:18good benefit from an oral medication
- 4:20with behavior change instead of just going directly
- 4:22to a GLP one. So that's that's one
- 4:25of our approaches as well. But a lot
- 4:27of times what we're seeing now in conversations
- 4:31is we have groups that are looking to
- 4:33try to set, like, limits on how long
- 4:35they can use GLP ones or put spending
- 4:37caps on that, which, again, from a cost
- 4:40containment perspective,
- 4:41that can work, but
- 4:43your trade off is a huge loss as
- 4:45far as from a clinical perspective. And there's
- 4:47there's not, you know, any clinical efficacy to
- 4:49a program that would be set up like
- 4:51that as well. So a lot of different
- 4:53levers, a lot of different opportunity, but it's
- 4:55finding that nice balance of where you can
- 4:57help control some cost, but also
- 5:00seek the broader clinical outcome.
- 5:02Got it. Got it. And as a follow-up
- 5:03to that, what should leaders prioritize to maintain
- 5:07that balance you were just talking about? Yeah.
- 5:09I think, you know, what we have seen
- 5:11is
- 5:12when we work with groups that have offered
- 5:14pretty much, like, unfettered access to GOP ones.
- 5:16Now there there's obviously the clinical eligibility and
- 5:18there may be a PA in process, but
- 5:20that's usually about it. When they convert to
- 5:23a Noom clinical program, so Noom's prescribing the
- 5:26medications,
- 5:27and we're following that alongside with our behavior
- 5:29change program.
- 5:30We will see a natural dropout
- 5:33anywhere from probably, like, twenty five to thirty
- 5:35percent of people that were on GLP ones
- 5:37because they don't wanna convert to the Noom
- 5:39program, because they don't wanna put in the
- 5:41effort
- 5:42to really put in the behavior change and
- 5:44meet with the clinician every three months and
- 5:46have a health coach and kind of go
- 5:47through that process. So there's some natural selection
- 5:50that's there.
- 5:51So I think, again, the the balance here
- 5:53from a leadership standpoint is understanding there will
- 5:56be some friction that is going to come
- 5:57with change.
- 5:59But, ultimately, you wanna be able to support
- 6:01those members that are in it for the
- 6:02long haul that want to see the best
- 6:04outcomes for themselves from a health perspective.
- 6:08Now looking ahead a bit, as longer term
- 6:10outcomes data continues to mature, how do you
- 6:12see GLP one coverage strategies evolving over the
- 6:15next years? And what should payers be preparing
- 6:18for now?
- 6:19I think we'll continue to see a lot
- 6:21of change because, you know, we've already had
- 6:23two orals that have come to market this
- 6:25year for for GLP ones. We're likely to
- 6:28see retrotide come to market probably late this
- 6:30year, early next year. So we are gonna
- 6:32have more and more medications, which are going
- 6:35to have more and more demand from our
- 6:37members and from the population.
- 6:40So I think the biggest challenge as far
- 6:41as with outcomes data is if you don't
- 6:44have a structured plan in place today,
- 6:46you are gonna be really pressed to see
- 6:48any type of positive outcomes over the next
- 6:50year or two years.
- 6:51So building your framework now, as far as,
- 6:54again, what are all the levers you're pulling
- 6:56to help with some cost containment, but also
- 6:59optimize the clinical
- 7:00investment in the medications
- 7:02is where you need to be now to
- 7:04be able to see that ROI in one
- 7:06to three years as well. Ultimately, first, you're
- 7:09likely to see the benefit as far as
- 7:11from a pharmacy reduction, most likely, but that
- 7:14is not where the core of your ROI
- 7:15is going to come from as far as
- 7:17from pharmacy claims savings.
- 7:18Again, it's the clinical investment and the behavior
- 7:21change that will really help with that downstream
- 7:23impact and effect from an ROI perspective.
- 7:26That makes a lot of sense. Well, Jennifer,
- 7:27I wanna thank you for your time today.
- 7:29But before I let you go, is there
- 7:30anything else that listeners should know?
- 7:33Oh, gosh.
- 7:34I think again, I can't underscore enough just
- 7:37really evaluating your population and those key levers
- 7:40and and reframing how you think about the
- 7:43use of GLP ones today, not as a
- 7:45pharmacy problem, but really understanding the conditions they're
- 7:48treating
- 7:48to where you can optimize the medications
- 7:51with behavior change and get sustained results post
- 7:54medication or even just long term medication use
- 7:57to ensure that people will optimize the clinical
- 7:59outcomes.
- 8:00Absolutely. Well, Jennifer, I wanna thank you once
- 8:02again for your time and for sharing insights
- 8:04today on the Becker's Healthcare podcast.
- 8:06Thanks so much for having me. We also
- 8:08wanna thank our podcast sponsor, Noom. You can
- 8:10tune into more podcasts from Becker's Healthcare by
- 8:13visiting our podcast page at beckershospitalreview.com.