Latest / Keys To The Shop : Equipping Coffee Shop Leaders
159 : Unconscious Bias w/ Lauren Lathrop of Mill City Roasters
What we think and how we act are inextricably linked. In the world of hospitality how our views and assumption about others influences everything form how we serve customers -to who we promote to leadership positions in the cafe. A large part of what contributes to our behavior is actually under the radar and as such goes unaddressed. Today we making a conscious effort to tackle and talk about unconscious bias w/ special guest , Lauren Lathrop of Mill City Roasters!
Lauren works as part of the education team at Mill City Roasters in Minneapolis, where she recently moved after 10 years in…
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