Latest / The Dentalpreneur Podcast w/ Dr. Mark Costes
1552: OM Expectations & Priorities
Without lead measures, you won't have targets that are predictive of future results. These Wildly Important Goals or WIGs allow corrective action, says Dr. Mark Costes, from this Mastermind meeting. He also cites the need for calm and constructive dialogues with employees that require correction while giving feedback on how to improve performance with a definitive plan in place.
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