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#42: A Trial Lawyer’s Rules for Hard Conversations | Jefferson Fisher

Michael sits down with trial lawyer Jefferson Fisher, author of The Next Conversation, on why hard conversations are some of the most uncomfortable things we do and how to handle them with strength. They discuss:

00:00 Preview

01:41 The hardest conversation he's ever had

05:30 What to do before having a hard conversation

14:57 Don't win the argument, understand it

17:02 Let your breath be the first word

24:16 Stop over-apologizing

26:31 Five second rule of silence

31:02 Why brevity wins: say it in three sentences

44:50 Boundaries: lead with the no

51:24 When someone's grieving, just do the…

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