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#42: A Trial Lawyer’s Rules for Hard Conversations | Jefferson Fisher
Michael sits down with trial lawyer Jefferson Fisher, author of The Next Conversation, on why hard conversations are some of the most uncomfortable things we do and how to handle them with strength. They discuss:
00:00 Preview
01:41 The hardest conversation he's ever had
05:30 What to do before having a hard conversation
14:57 Don't win the argument, understand it
17:02 Let your breath be the first word
24:16 Stop over-apologizing
26:31 Five second rule of silence
31:02 Why brevity wins: say it in three sentences
44:50 Boundaries: lead with the no
51:24 When someone's grieving, just do the…
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