Episode 206: The Power of the Front Desk Employee
What We Cover In This Episode:
News with Nick and a look at "rucking" [0:43]
Why front desk staff is such a vital piece for your business to thrive [5:09]
What type of employee you should be looking for when hiring front desk staff [6:13]
The gamble you're taking by not having a front desk staff member [10:5]
Tips on how to deal with the issue of not having space for a front desk system [11:18]
Quick wins and how being a secret shopper can give you a fresh perspective on today's topic [17:37]
Our weekly challenge, a "Business Boost Blitz" and what this is all about [19:31]
Quotes:
"I think…
The skinny
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