Latest / Outside the Box with Asendia USA: The International e-Commerce Podcast / 18 part 2: Advancements in e-Commerce Shipping to Mexico

Transcript

18 part 2: Advancements in e-Commerce Shipping to Mexico · Outside the Box with Asendia USA: The International e-Commerce Podcast

• 0:00
  First
• 0:00
  of
• 0:00
  all,
• 0:00
  Asendia,
• 0:01
  you
• 0:01
  know,
• 0:01
  we
• 0:01
  are
• 0:02
  100%
• 0:03
  compliant
• 0:04
  everywhere.
• 0:05
  It's
• 0:05
  super
• 0:05
  important
• 0:05
  to
• 0:06
  us
• 0:06
  to
• 0:06
  be
• 0:06
  compliant
• 0:07
  globally.
• 0:08
  So
• 0:08
  the
• 0:09
  most
• 0:09
  important
• 0:09
  thing
• 0:09
  we,
• 0:10
  we
• 0:10
  want
• 0:10
  to
• 0:11
  ensure
• 0:11
  is
• 0:11
  that
• 0:11
  our
• 0:11
  broker
• 0:12
  is
• 0:13
  somebody
• 0:13
  trust
• 0:14
  is
• 0:15
  somebody
• 0:15
  that
• 0:16
  really
• 0:16
  knows
• 0:17
  the
• 0:17
  law.
• 0:17
  This
• 0:18
  is
• 0:18
  Outside
• 0:18
  the
• 0:19
  Box
• 0:19
  with
• 0:19
  Asendia
• 0:20
  USA,
• 0:21
  a
• 0:21
  podcast
• 0:22
  educating
• 0:22
  US
• 0:23
  based
• 0:23
  brands,
• 0:24
  marketplaces
• 0:24
  and
• 0:25
  e
• 0:25
  tailers
• 0:25
  on
• 0:26
  international
• 0:26
  shipping
• 0:27
  topics
• 0:27
  and
• 0:27
  how
• 0:28
  they
• 0:28
  can
• 0:28
  expand
• 0:28
  their
• 0:29
  global
• 0:29
  e
• 0:29
  commerce
• 0:30
  footprint
• 0:31
  Back
• 0:32
  to
• 0:32
  another
• 0:32
  episode
• 0:33
  of
• 0:33
  Outside
• 0:33
  the
• 0:34
  Box
• 0:34
  with
• 0:34
  Asendia
• 0:34
  USA
• 0:35
  podcast
• 0:35
  where
• 0:35
  we
• 0:36
  continue
• 0:36
  the
• 0:36
  conversation
• 0:37
  where
• 0:37
  we
• 0:37
  left
• 0:37
  off
• 0:38
  last
• 0:38
  week.
• 0:38
  Jason,
• 0:39
  you
• 0:39
  had
• 0:39
  some
• 0:39
  questions
• 0:40
  I
• 0:40
  think
• 0:40
  on
• 0:40
  the
• 0:40
  customs
• 0:41
  broker
• 0:41
  or
• 0:42
  something?
• 0:42
  Yeah.
• 0:42
  So
• 0:43
  Leslie,
• 0:44
  as
• 0:44
  you
• 0:44
  and
• 0:44
  I
• 0:44
  have
• 0:45
  kind
• 0:45
  of
• 0:45
  gone
• 0:45
  through
• 0:46
  a
• 0:46
  lot
• 0:46
  of
• 0:46
  the
• 0:46
  development
• 0:46
  of
• 0:47
  this
• 0:47
  network
• 0:47
  going
• 0:48
  down
• 0:48
  into,
• 0:49
  into
• 0:49
  Mexico,
• 0:50
  we've
• 0:50
  been
• 0:50
  dealing
• 0:50
  with
• 0:50
  a
• 0:50
  lot
• 0:50
  of
• 0:51
  vendors
• 0:51
  and,
• 0:51
  and,
• 0:52
  and
• 0:53
  different
• 0:53
  agreements
• 0:53
  between
• 0:54
  the
• 0:54
  different
• 0:54
  parties.
• 0:54
  So
• 0:55
  can
• 0:55
  you
• 0:55
  kind
• 0:55
  of
• 0:56
  explain
• 0:56
  to
• 0:56
  us
• 0:56
  what
• 0:56
  that
• 0:56
  relationship
• 0:57
  with
• 0:57
  the
• 0:57
  customs
• 0:58
  broker
• 0:58
  is
• 0:58
  like
• 0:59
  and
• 0:59
  why
• 0:59
  it's
• 0:59
  so
• 0:59
  important
• 1:00
  to
• 1:00
  what
• 1:00
  you
• 1:00
  guys
• 1:00
  have
• 1:00
  set
• 1:01
  up?
• 1:03
  Yeah,
• 1:03
  Abs,
• 1:04
  I
• 1:04
  mean,
• 1:05
  over
• 1:05
  the
• 1:05
  years,
• 1:05
  over,
• 1:06
  you
• 1:06
  know,
• 1:07
  the
• 1:08
  last
• 1:08
  20
• 1:08
  years,
• 1:09
  well,
• 1:10
  most
• 1:10
  of
• 1:10
  the
• 1:11
  customs
• 1:11
  broker
• 1:11
  just
• 1:12
  kind
• 1:12
  of
• 1:12
  did
• 1:12
  everything
• 1:14
  day
• 1:14
  to
• 1:14
  day.
• 1:14
  Nothing
• 1:15
  really
• 1:15
  changed
• 1:16
  and
• 1:16
  nobody
• 1:17
  was
• 1:17
  really
• 1:18
  investigating
• 1:18
  anything
• 1:19
  going
• 1:19
  on
• 1:20
  more
• 1:20
  than,
• 1:20
  you
• 1:21
  know,
• 1:21
  the
• 1:21
  usual,
• 1:22
  the
• 1:22
  usual
• 1:23
  ad
• 1:23
  hoc
• 1:24
  investigations
• 1:25
  and,
• 1:25
  and
• 1:25
  customs.
• 1:26
  But
• 1:27
  the
• 1:27
  reason
• 1:27
  it's
• 1:28
  so
• 1:28
  important
• 1:28
  to
• 1:28
  have
• 1:29
  an
• 1:29
  excellent
• 1:30
  broker
• 1:30
  and
• 1:31
  more
• 1:31
  important
• 1:31
  now
• 1:32
  with
• 1:32
  all
• 1:32
  the,
• 1:33
  all
• 1:33
  the
• 1:33
  tariffs
• 1:34
  changes
• 1:34
  and
• 1:34
  everything
• 1:35
  is
• 1:35
  that,
• 1:35
  you
• 1:36
  know,
• 1:36
  first
• 1:36
  of
• 1:36
  all,
• 1:37
  Cyndia,
• 1:37
  you
• 1:38
  know,
• 1:38
  we
• 1:38
  are
• 1:39
  100%
• 1:40
  compliant
• 1:41
  everywhere.
• 1:41
  It's
• 1:42
  super
• 1:42
  important
• 1:42
  to
• 1:42
  us
• 1:42
  to
• 1:43
  be
• 1:43
  compliant
• 1:44
  globally.
• 1:45
  So
• 1:45
  the
• 1:45
  most
• 1:45
  important
• 1:46
  thing
• 1:46
  we,
• 1:46
  we
• 1:47
  want
• 1:47
  to
• 1:47
  ensure
• 1:47
  is
• 1:48
  that
• 1:48
  our
• 1:48
  broker
• 1:49
  is
• 1:49
  somebody
• 1:50
  trust
• 1:51
  is
• 1:51
  somebody
• 1:52
  that
• 1:52
  really
• 1:53
  knows
• 1:53
  the
• 1:53
  law.
• 1:55
  And
• 1:55
  the
• 1:55
  test,
• 1:55
  there's
• 1:56
  really
• 1:56
  a
• 1:56
  test
• 1:56
  this
• 1:57
  time
• 1:58
  because
• 1:58
  the
• 1:58
  law
• 1:59
  has
• 1:59
  changed
• 2:00
  so
• 2:00
  many
• 2:00
  times.
• 2:00
  As
• 2:01
  we
• 2:01
  all
• 2:01
  know
• 2:01
  with
• 2:01
  the
• 2:01
  tariff
• 2:02
  changes
• 2:03
  since
• 2:03
  August,
• 2:04
  the
• 2:04
  brokers
• 2:05
  are
• 2:05
  just
• 2:05
  all
• 2:05
  on
• 2:06
  their
• 2:06
  toes
• 2:06
  and
• 2:06
  running.
• 2:07
  And
• 2:08
  some
• 2:08
  brokers,
• 2:10
  which
• 2:10
  we
• 2:10
  don't
• 2:11
  really
• 2:11
  understand
• 2:11
  why,
• 2:12
  have
• 2:13
  been
• 2:13
  a
• 2:13
  more
• 2:13
  lackadaisical,
• 2:14
  if
• 2:14
  you
• 2:14
  will,
• 2:16
  in
• 2:17
  getting
• 2:17
  to
• 2:17
  the
• 2:17
  law
• 2:18
  quicker,
• 2:19
  knowing
• 2:19
  though
• 2:20
  that
• 2:20
  the
• 2:20
  risk
• 2:20
  is
• 2:21
  if
• 2:21
  they
• 2:21
  don't
• 2:21
  interpret
• 2:22
  the
• 2:22
  law
• 2:22
  fast
• 2:22
  and
• 2:23
  tell
• 2:23
  their
• 2:23
  clients
• 2:23
  that,
• 2:24
  that
• 2:24
  they
• 2:24
  really
• 2:24
  run
• 2:24
  the
• 2:25
  risk
• 2:25
  of,
• 2:25
  of
• 2:26
  losing
• 2:26
  their
• 2:26
  license
• 2:27
  or
• 2:27
  getting
• 2:27
  their
• 2:27
  license
• 2:28
  suspended.
• 2:28
  And
• 2:28
  they're
• 2:28
  very
• 2:29
  hard
• 2:29
  to
• 2:29
  come
• 2:29
  by.
• 2:30
  So
• 2:30
  it's
• 2:31
  super
• 2:31
  important.
• 2:31
  And
• 2:32
  our
• 2:32
  broker
• 2:32
  has
• 2:32
  proven
• 2:33
  himself
• 2:33
  and
• 2:33
  of
• 2:33
  course
• 2:34
  we
• 2:34
  have,
• 2:34
  you
• 2:35
  know,
• 2:35
  multiple
• 2:35
  brokers
• 2:37
  that,
• 2:37
  you
• 2:37
  know,
• 2:38
  we
• 2:38
  always
• 2:38
  want
• 2:38
  to
• 2:38
  talk
• 2:39
  to
• 2:39
  and
• 2:39
  keep,
• 2:40
  and
• 2:40
  keep
• 2:40
  each
• 2:40
  other
• 2:41
  honest
• 2:41
  and
• 2:41
  informed.
• 2:42
  But
• 2:42
  you
• 2:43
  know,
• 2:43
  it's
• 2:43
  important
• 2:44
  to
• 2:44
  sit
• 2:44
  with
• 2:45
  Hacienda,
• 2:46
  to
• 2:46
  sit
• 2:46
  with
• 2:46
  Customs
• 2:47
  and
• 2:47
  go
• 2:47
  over
• 2:48
  the
• 2:48
  interpretations
• 2:49
  of
• 2:49
  the
• 2:49
  law.
• 2:49
  And
• 2:50
  make
• 2:50
  certain
• 2:50
  that
• 2:51
  what
• 2:51
  you
• 2:51
  understand
• 2:52
  is
• 2:52
  what's
• 2:52
  going
• 2:52
  to
• 2:52
  happen
• 2:53
  because
• 2:54
  we
• 2:54
  don't
• 2:54
  want,
• 2:54
  you
• 2:55
  know,
• 2:55
  next
• 2:55
  new
• 2:55
  client
• 2:56
  or
• 2:56
  somebody
• 2:57
  else's
• 2:57
  new
• 2:57
  client
• 2:58
  to
• 2:58
  get
• 2:58
  caught
• 2:59
  the
• 2:59
  minutia
• 2:59
  and
• 3:00
  the
• 3:00
  regulations
• 3:01
  of
• 3:01
  somebody
• 3:02
  interpreting
• 3:03
  law
• 3:03
  wrong.
• 3:03
  So
• 3:04
  yeah,
• 3:05
  that's
• 3:05
  one.
• 3:06
  So
• 3:06
  from,
• 3:06
  from
• 3:06
  my
• 3:07
  side
• 3:07
  of
• 3:07
  the
• 3:07
  house
• 3:07
  on
• 3:08
  the
• 3:08
  legal
• 3:08
  compliance
• 3:08
  side,
• 3:09
  it's
• 3:09
  so
• 3:09
  great
• 3:09
  to
• 3:09
  see
• 3:10
  that
• 3:10
  our
• 3:10
  partners
• 3:11
  are
• 3:11
  willing
• 3:11
  to
• 3:11
  go
• 3:11
  that
• 3:12
  extra
• 3:12
  mile
• 3:12
  to
• 3:12
  make
• 3:12
  sure
• 3:13
  they're
• 3:13
  compliant
• 3:14
  to
• 3:14
  go
• 3:14
  through
• 3:14
  with
• 3:14
  the
• 3:14
  different
• 3:15
  auditing.
• 3:15
  That's
• 3:16
  response
• 3:16
  they
• 3:16
  have
• 3:17
  to
• 3:17
  do
• 3:17
  to,
• 3:18
  that
• 3:18
  goes
• 3:18
  along
• 3:18
  with,
• 3:19
  with
• 3:19
  that
• 3:19
  compliance
• 3:20
  and
• 3:20
  that
• 3:20
  government
• 3:20
  oversight.
• 3:21
  So
• 3:22
  for
• 3:22
  me
• 3:22
  it
• 3:22
  makes
• 3:22
  my
• 3:22
  life
• 3:23
  easy
• 3:23
  when
• 3:23
  we're
• 3:23
  able
• 3:23
  to
• 3:24
  connect
• 3:24
  with
• 3:24
  vendors
• 3:24
  who
• 3:25
  have
• 3:26
  compliance
• 3:26
  first
• 3:26
  mentality.
• 3:27
  Yeah.
• 3:27
  And
• 3:27
  I,
• 3:28
  I
• 3:28
  guess
• 3:28
  I,
• 3:28
  I
• 3:29
  look
• 3:29
  at
• 3:29
  it
• 3:29
  too
• 3:29
  and
• 3:29
  this
• 3:29
  is
• 3:30
  for,
• 3:30
  for
• 3:30
  either
• 3:30
  Mike
• 3:31
  or
• 3:31
  Leslie.
• 3:31
  But.
• 3:32
  And
• 3:32
  this
• 3:32
  may
• 3:32
  just
• 3:33
  be
• 3:33
  an
• 3:33
  easy
• 3:33
  serve
• 3:34
  up
• 3:34
  but
• 3:34
  it
• 3:34
  again,
• 3:34
  it's
• 3:35
  just
• 3:35
  good
• 3:35
  to
• 3:35
  educate
• 3:36
  too.
• 3:36
  But
• 3:36
  you
• 3:36
  mentioned
• 3:36
  some
• 3:37
  of
• 3:37
  the
• 3:37
  brokers
• 3:37
  that
• 3:37
  are
• 3:37
  taking
• 3:38
  a
• 3:38
  little
• 3:38
  bit
• 3:38
  more
• 3:38
  of
• 3:38
  a
• 3:38
  laxadaisical
• 3:39
  approach.
• 3:40
  What
• 3:40
  is
• 3:40
  the
• 3:40
  impact
• 3:41
  on
• 3:41
  clearance
• 3:42
  and
• 3:42
  delivery
• 3:43
  when
• 3:44
  it
• 3:44
  comes
• 3:44
  to
• 3:44
  material
• 3:45
  coming
• 3:45
  into
• 3:45
  Mexico
• 3:46
  then
• 3:46
  if
• 3:46
  you're
• 3:47
  working
• 3:47
  with
• 3:47
  a
• 3:47
  broker
• 3:47
  that
• 3:48
  has
• 3:48
  a
• 3:48
  more
• 3:48
  la.
• 3:51
  Yeah,
• 3:51
  well,
• 3:52
  I
• 3:52
  mean
• 3:52
  the
• 3:52
  repercussions
• 3:53
  are
• 3:54
  many
• 3:54
  things
• 3:54
  that
• 3:55
  you
• 3:55
  can
• 3:55
  set
• 3:56
  up
• 3:56
  your
• 3:56
  API
• 3:56
  and
• 3:57
  set
• 3:57
  up
• 3:57
  your
• 3:57
  business
• 3:57
  relationship
• 3:58
  with
• 3:58
  a
• 3:58
  customer,
• 3:59
  I
• 3:59
  mean
• 3:59
  with
• 3:59
  a
• 3:59
  broker
• 4:00
  and
• 4:00
  then
• 4:01
  you
• 4:01
  know,
• 4:01
  without
• 4:01
  them
• 4:02
  doing
• 4:02
  their
• 4:02
  homework,
• 4:02
  they
• 4:03
  lose
• 4:03
  their
• 4:03
  license
• 4:03
  or
• 4:03
  they're
• 4:04
  suspended
• 4:04
  and
• 4:05
  now
• 4:05
  you've
• 4:06
  got
• 4:06
  to
• 4:06
  withdraw
• 4:07
  everything
• 4:07
  you've
• 4:07
  done
• 4:07
  and
• 4:08
  find
• 4:08
  another
• 4:09
  option.
• 4:10
  And
• 4:10
  so
• 4:11
  that,
• 4:11
  that's,
• 4:11
  that's,
• 4:12
  that's
• 4:12
  one
• 4:12
  of
• 4:12
  the
• 4:12
  things.
• 4:13
  But
• 4:13
  the,
• 4:13
  the
• 4:14
  other
• 4:14
  issue
• 4:14
  is
• 4:15
  that
• 4:15
  if
• 4:15
  you
• 4:15
  are
• 4:16
  not
• 4:16
  compliant
• 4:17
  and
• 4:17
  you're
• 4:17
  not,
• 4:18
  you're
• 4:18
  not
• 4:18
  getting
• 4:19
  the
• 4:19
  right
• 4:19
  information
• 4:19
  from
• 4:20
  the
• 4:20
  customer,
• 4:20
  I
• 4:21
  mean
• 4:21
  from
• 4:21
  the
• 4:21
  broker,
• 4:22
  you
• 4:22
  can
• 4:22
  get,
• 4:23
  you
• 4:23
  know,
• 4:23
  you
• 4:23
  can
• 4:23
  have
• 4:24
  your
• 4:24
  products.
• 4:27
  What's,
• 4:28
  what's
• 4:28
  that
• 4:28
  word?
• 4:29
  Taken.
• 4:29
  And
• 4:32
  you
• 4:32
  can,
• 4:33
  you
• 4:34
  can
• 4:34
  have
• 4:34
  them
• 4:34
  held.
• 4:35
  But
• 4:35
  more
• 4:35
  importantly.
• 4:37
  That's
• 4:37
  funny.
• 4:38
  I
• 4:38
  can't
• 4:38
  think
• 4:38
  that's
• 4:38
  okay.
• 4:39
  I
• 4:39
  know,
• 4:39
  it's
• 4:40
  like
• 4:40
  I
• 4:40
  was
• 4:40
  just
• 4:41
  like
• 4:41
  man,
• 4:41
  I'm
• 4:41
  digging
• 4:41
  deep
• 4:42
  here
• 4:42
  too.
• 4:42
  The
• 4:42
  same
• 4:42
  thing
• 4:43
  happened
• 4:43
  to
• 4:43
  me
• 4:43
  earlier
• 4:43
  today
• 4:43
  too.
• 4:44
  I
• 4:44
  don't
• 4:44
  know,
• 4:44
  back
• 4:44
  to
• 4:45
  school.
• 4:45
  Who
• 4:45
  knows
• 4:45
  what
• 4:45
  is
• 4:45
  it?
• 4:46
  But,
• 4:46
  yeah,
• 4:48
  but.
• 4:48
  Confiscated.
• 4:50
  There
• 4:50
  it
• 4:50
  is.
• 4:50
  Okay.
• 4:52
  Your
• 4:52
  products,
• 4:53
  confiscated.
• 4:53
  And
• 4:54
  you
• 4:54
  can
• 4:54
  get
• 4:54
  on
• 4:54
  the
• 4:54
  blacklist
• 4:55
  at
• 4:55
  customs
• 4:55
  where
• 4:56
  they'll
• 4:56
  be
• 4:56
  watching
• 4:56
  for
• 4:56
  your
• 4:57
  labels
• 4:57
  in
• 4:57
  the
• 4:57
  future
• 4:58
  and
• 4:58
  you
• 4:58
  won't
• 4:58
  be
• 4:59
  able
• 4:59
  to.
• 4:59
  Yeah,
• 4:59
  don't
• 4:59
  forget
• 5:00
  it.
• 5:00
  You
• 5:00
  know,
• 5:00
  there's
• 5:01
  70
• 5:02
  reasons
• 5:03
  Mexico's
• 5:04
  E.
• 5:04
  Commerce
• 5:04
  market
• 5:05
  is
• 5:05
  booming
• 5:05
  and
• 5:06
  the
• 5:06
  time
• 5:06
  to
• 5:06
  expand
• 5:07
  is
• 5:07
  now.
• 5:08
  Consumers
• 5:08
  are
• 5:09
  mobile
• 5:09
  first
• 5:09
  connected
• 5:10
  and
• 5:10
  spending
• 5:11
  More
• 5:11
  than
• 5:11
  ever
• 5:11
  on
• 5:12
  fashion,
• 5:12
  electronics
• 5:13
  and
• 5:13
  everyday
• 5:14
  goods.
• 5:15
  Mexican
• 5:15
  E
• 5:15
  commerce
• 5:16
  is
• 5:16
  no
• 5:16
  longer
• 5:17
  just
• 5:17
  big
• 5:17
  city
• 5:17
  driven.
• 5:18
  Shoppers
• 5:19
  nationwide
• 5:19
  are
• 5:20
  buying
• 5:20
  online.
• 5:21
  But
• 5:21
  success
• 5:22
  depends
• 5:22
  on
• 5:22
  getting
• 5:22
  deliveries
• 5:23
  right,
• 5:23
  navigating
• 5:24
  regulations
• 5:25
  and
• 5:25
  meeting
• 5:26
  high
• 5:26
  customer
• 5:27
  expectations.
• 5:28
  AendiaUSAis
• 5:29
  yourtrustedlogisticspartnerwithflexiblesolutions,customsexpertiseandreliable
• 5:35
  networks.Wegetyourparcels
• 5:37
  toMexicanshoppersquicklyand
• 5:39
  compliantly.Expandwithconfidence.
• 5:42
  Unlock
• 5:42
  MexicowithAccendiausa.ScantheQRcode
• 5:46
  Asendia
• 5:46
  USA.
• 5:47
  Scan
• 5:47
  the
• 5:47
  QR
• 5:47
  code
• 5:48
  or
• 5:48
  downloadourMexico
• 5:49
  eCommerceebooktoday.
• 5:51
  Blacklist
• 5:52
  at
• 5:52
  Custom
• 5:53
  Sounds
• 5:53
  like
• 5:53
  a
• 5:54
  scary
• 5:54
  place
• 5:54
  to
• 5:54
  be.
• 5:55
  Okay.
• 5:55
  All
• 5:56
  right.
• 5:56
  Interesting.
• 5:58
  All
• 5:58
  right,
• 5:58
  well,
• 5:59
  keeping
• 6:00
  with
• 6:00
  the
• 6:00
  compliance
• 6:01
  theme,
• 6:01
  one
• 6:02
  of
• 6:02
  my
• 6:02
  favorite
• 6:02
  topics
• 6:03
  with
• 6:04
  Mexico
• 6:04
  has
• 6:05
  been
• 6:05
  as
• 6:05
  I'm
• 6:05
  bringing
• 6:05
  new
• 6:05
  clients
• 6:06
  on,
• 6:06
  is
• 6:07
  if
• 6:07
  maybe
• 6:08
  again
• 6:08
  Mike
• 6:08
  or
• 6:08
  Leslie.
• 6:09
  So
• 6:09
  the
• 6:09
  ability
• 6:10
  to
• 6:10
  manage
• 6:10
  RFIC
• 6:11
  requirements.
• 6:11
  Right.
• 6:12
  It's
• 6:12
  an
• 6:13
  important
• 6:13
  topic
• 6:14
  and
• 6:14
  I
• 6:14
  want
• 6:14
  to
• 6:14
  talk.
• 6:15
  I
• 6:15
  know
• 6:15
  we
• 6:15
  talked
• 6:16
  about
• 6:16
  it
• 6:16
  in
• 6:16
  the
• 6:17
  previous
• 6:17
  episode,
• 6:18
  but
• 6:18
  let's
• 6:18
  refresh
• 6:18
  everybody
• 6:19
  on
• 6:19
  what
• 6:19
  the
• 6:20
  RFC
• 6:20
  IC
• 6:20
  requirement
• 6:21
  is
• 6:21
  and
• 6:22
  then
• 6:22
  what
• 6:22
  is
• 6:22
  our
• 6:23
  ability?
• 6:24
  What
• 6:24
  abilities
• 6:24
  or,
• 6:25
  you
• 6:25
  know,
• 6:25
  capabilities
• 6:26
  do
• 6:26
  we
• 6:26
  have
• 6:26
  to
• 6:26
  customize
• 6:27
  solutions
• 6:27
  for
• 6:27
  clients
• 6:28
  with
• 6:28
  this
• 6:28
  requirement?
• 6:29
  Sure.
• 6:30
  So
• 6:31
  back
• 6:31
  in,
• 6:32
  I
• 6:32
  guess,
• 6:33
  the
• 6:33
  last
• 6:33
  part
• 6:33
  of
• 6:34
  the
• 6:34
  fourth
• 6:34
  quarter,
• 6:35
  Mexican
• 6:36
  custom,
• 6:36
  Mexican
• 6:36
  customs
• 6:37
  came
• 6:37
  up
• 6:37
  and
• 6:37
  they
• 6:38
  gave
• 6:38
  us
• 6:38
  the
• 6:39
  requirement
• 6:39
  for
• 6:39
  all
• 6:40
  shippers
• 6:40
  coming
• 6:40
  into
• 6:41
  Mexico.
• 6:41
  Like
• 6:42
  you'll
• 6:42
  see
• 6:42
  in
• 6:42
  Brazil
• 6:42
  and
• 6:43
  many
• 6:43
  other
• 6:43
  large
• 6:44
  countries
• 6:45
  that
• 6:45
  they're
• 6:45
  requiring
• 6:45
  the
• 6:46
  tax
• 6:46
  ID
• 6:47
  and
• 6:47
  the
• 6:47
  tax
• 6:47
  ID
• 6:48
  of
• 6:48
  the
• 6:48
  consignee
• 6:49
  so
• 6:49
  that
• 6:49
  they
• 6:50
  can
• 6:50
  monitor
• 6:50
  what
• 6:51
  that
• 6:51
  particular
• 6:51
  consignee
• 6:52
  is
• 6:52
  bringing
• 6:53
  into
• 6:53
  the
• 6:53
  country.
• 6:54
  So
• 6:54
  people
• 6:55
  were
• 6:55
  scrambling
• 6:55
  and
• 6:56
  doing
• 6:56
  their
• 6:56
  best
• 6:57
  and
• 6:57
  most
• 6:57
  people
• 6:57
  did
• 6:58
  not
• 6:58
  have
• 6:58
  that
• 6:59
  tax
• 6:59
  id.
• 6:59
  So
• 7:00
  we
• 7:01
  worked
• 7:01
  really
• 7:02
  hard
• 7:02
  with
• 7:02
  our
• 7:02
  partners
• 7:04
  in
• 7:04
  Mexico
• 7:05
  and
• 7:05
  within
• 7:05
  our
• 7:05
  team
• 7:05
  to
• 7:06
  come
• 7:06
  up
• 7:06
  with
• 7:06
  a
• 7:06
  way
• 7:06
  to
• 7:07
  support
• 7:08
  our
• 7:08
  customers
• 7:08
  who
• 7:09
  did
• 7:09
  not
• 7:09
  have
• 7:09
  those.
• 7:10
  And
• 7:11
  I'm
• 7:11
  really
• 7:11
  proud
• 7:12
  of
• 7:12
  our
• 7:12
  extended
• 7:12
  team.
• 7:14
  I
• 7:14
  think
• 7:15
  everybody's
• 7:15
  done
• 7:15
  a
• 7:15
  really
• 7:16
  great
• 7:16
  job
• 7:16
  of
• 7:17
  supporting
• 7:17
  those
• 7:17
  customers
• 7:18
  who
• 7:18
  don't
• 7:18
  have
• 7:18
  those.
• 7:19
  But
• 7:19
  the
• 7:19
  rule
• 7:19
  is
• 7:20
  you
• 7:20
  need
• 7:20
  them.
• 7:20
  We
• 7:21
  have
• 7:21
  had
• 7:21
  some
• 7:21
  competitors
• 7:22
  who
• 7:22
  send
• 7:24
  memorandums
• 7:24
  out
• 7:25
  that
• 7:25
  say
• 7:25
  that
• 7:25
  they're
• 7:25
  not
• 7:26
  required,
• 7:26
  but
• 7:27
  they
• 7:27
  are.
• 7:28
  You
• 7:28
  might
• 7:28
  find
• 7:28
  a
• 7:29
  place
• 7:29
  in
• 7:29
  customs
• 7:30
  where
• 7:30
  you
• 7:30
  can
• 7:30
  get
• 7:30
  them
• 7:30
  through
• 7:31
  again,
• 7:31
  where
• 7:31
  customs
• 7:32
  aren't
• 7:32
  paying
• 7:33
  attention,
• 7:33
  something
• 7:34
  like
• 7:34
  that.
• 7:35
  And
• 7:35
  you
• 7:36
  can
• 7:36
  get
• 7:36
  by.
• 7:37
  But
• 7:37
  the
• 7:37
  law
• 7:37
  clearly
• 7:38
  says
• 7:38
  that
• 7:39
  you
• 7:39
  do
• 7:39
  need
• 7:39
  a
• 7:39
  tax
• 7:40
  ID
• 7:40
  or
• 7:40
  you
• 7:40
  also
• 7:41
  need
• 7:41
  a
• 7:42
  Curb
• 7:43
  Population
• 7:43
  Identification
• 7:44
  Number.
• 7:45
  And
• 7:45
  that's
• 7:45
  for
• 7:47
  people
• 7:47
  who
• 7:47
  are
• 7:47
  under
• 7:48
  18.
• 7:48
  And
• 7:49
  those
• 7:49
  are
• 7:49
  also
• 7:50
  assigned.
• 7:51
  So
• 7:52
  if
• 7:52
  Nick
• 7:53
  knows
• 7:53
  this,
• 7:53
  Nick's
• 7:54
  got
• 7:54
  a
• 7:54
  customer
• 7:54
  now
• 7:55
  who's
• 7:55
  shipping
• 7:56
  a
• 7:56
  formal
• 7:56
  clearance.
• 7:58
  So
• 7:58
  if.
• 7:59
  Let
• 7:59
  me
• 7:59
  go
• 7:59
  back
• 8:00
  to
• 8:00
  that.
• 8:00
  If
• 8:00
  you're
• 8:00
  shipping
• 8:00
  a
• 8:01
  T1,
• 8:02
  which
• 8:02
  is
• 8:02
  an
• 8:02
  informal
• 8:03
  clearance,
• 8:04
  then
• 8:04
  each
• 8:04
  individual
• 8:05
  consignee
• 8:06
  can
• 8:06
  give
• 8:06
  their,
• 8:07
  their
• 8:07
  tax
• 8:07
  IDs,
• 8:08
  but
• 8:09
  if
• 8:09
  you
• 8:09
  have
• 8:09
  a
• 8:10
  more
• 8:10
  of
• 8:10
  a
• 8:10
  formal
• 8:11
  clearance
• 8:11
  and
• 8:11
  you're
• 8:12
  shipping
• 8:12
  in
• 8:12
  tons
• 8:13
  of
• 8:14
  many
• 8:14
  items
• 8:14
  that
• 8:15
  are
• 8:15
  going
• 8:15
  to,
• 8:16
  you
• 8:16
  know,
• 8:16
  people
• 8:17
  for
• 8:17
  marketing
• 8:18
  or
• 8:18
  various
• 8:18
  reasons,
• 8:20
  we
• 8:20
  are
• 8:20
  able
• 8:20
  to
• 8:20
  support
• 8:21
  you
• 8:21
  with
• 8:21
  A,
• 8:21
  with
• 8:22
  A,
• 8:22
  A1
• 8:23
  formal
• 8:24
  clearance
• 8:24
  and
• 8:25
  we're
• 8:25
  able
• 8:25
  to
• 8:27
  rent,
• 8:28
  if
• 8:28
  you
• 8:28
  will,
• 8:29
  and,
• 8:29
  and
• 8:29
  offer
• 8:30
  the,
• 8:30
  the
• 8:30
  tax
• 8:31
  ID
• 8:31
  of
• 8:31
  our
• 8:32
  broker
• 8:33
  or
• 8:33
  whatever
• 8:34
  free
• 8:34
  trading
• 8:34
  company
• 8:35
  we
• 8:35
  find
• 8:35
  for
• 8:36
  our
• 8:36
  customer.
• 8:37
  So
• 8:38
  those
• 8:38
  are
• 8:38
  ways
• 8:38
  that
• 8:38
  we
• 8:39
  can
• 8:39
  support.
• 8:40
  Awesome.
• 8:41
  And
• 8:41
  which
• 8:41
  I,
• 8:42
  and
• 8:42
  I
• 8:42
  am
• 8:42
  greatly
• 8:43
  appreciative
• 8:43
  of
• 8:44
  the
• 8:44
  solutions
• 8:45
  that
• 8:45
  you
• 8:45
  guys
• 8:45
  have
• 8:45
  found.
• 8:46
  So
• 8:46
  thank
• 8:46
  you.
• 8:47
  Okay.
• 8:48
  Very
• 8:48
  good.
• 8:50
  Transit
• 8:51
  times.
• 8:51
  Yes.
• 8:52
  Go
• 8:52
  ahead,
• 8:52
  Jason.
• 8:52
  Back
• 8:53
  on
• 8:53
  to,
• 8:53
  I
• 8:53
  guess
• 8:54
  the
• 8:54
  Laredo
• 8:54
  facility
• 8:55
  a
• 8:55
  little
• 8:55
  bit
• 8:56
  when
• 8:56
  you
• 8:56
  talked
• 8:56
  about
• 8:56
  transit
• 8:57
  times.
• 8:57
  So,
• 8:58
  Mike,
• 8:58
  where
• 8:59
  are
• 8:59
  we.
• 9:00
  Where
• 9:00
  did
• 9:00
  we
• 9:00
  start
• 9:00
  with
• 9:01
  transit
• 9:01
  times?
• 9:01
  Where
• 9:01
  have
• 9:02
  we
• 9:02
  gotten
• 9:02
  it
• 9:02
  to?
• 9:02
  And
• 9:03
  have
• 9:03
  we
• 9:03
  been
• 9:04
  able
• 9:04
  to
• 9:04
  improve
• 9:04
  our
• 9:04
  experience
• 9:05
  at
• 9:05
  all?
• 9:06
  Yeah,
• 9:07
  absolutely.
• 9:08
  And
• 9:09
  just
• 9:09
  before
• 9:10
  we
• 9:10
  get
• 9:10
  on
• 9:10
  the
• 9:10
  solution
• 9:11
  that
• 9:11
  we're.
• 9:11
  That
• 9:12
  Leslie
• 9:12
  and
• 9:12
  I
• 9:12
  have
• 9:13
  built
• 9:13
  over
• 9:13
  the
• 9:13
  past
• 9:14
  year
• 9:14
  or
• 9:14
  so,
• 9:16
  the
• 9:16
  reason
• 9:17
  why
• 9:17
  we,
• 9:17
  we
• 9:18
  started
• 9:18
  to
• 9:18
  do
• 9:18
  this
• 9:18
  was
• 9:19
  because
• 9:19
  of
• 9:19
  the
• 9:20
  boom
• 9:20
  in
• 9:20
  Latin
• 9:20
  America
• 9:21
  and
• 9:21
  the
• 9:21
  amount
• 9:21
  of
• 9:21
  E
• 9:22
  commerce
• 9:23
  purchases
• 9:23
  that
• 9:24
  have
• 9:24
  been
• 9:24
  happening
• 9:25
  within
• 9:25
  Mexico
• 9:26
  from
• 9:26
  different
• 9:27
  countries,
• 9:27
  especially
• 9:28
  the
• 9:28
  U.S.
• 9:29
  so
• 9:29
  previously,
• 9:30
  before
• 9:30
  we
• 9:31
  set
• 9:31
  up
• 9:31
  this
• 9:31
  direct
• 9:32
  to
• 9:32
  Mexico
• 9:32
  solution,
• 9:33
  we
• 9:33
  were
• 9:33
  seeing
• 9:34
  roughly
• 9:35
  15
• 9:36
  business
• 9:36
  days
• 9:36
  or
• 9:36
  21
• 9:37
  calendar
• 9:37
  days,
• 9:38
  depending
• 9:38
  on
• 9:38
  which
• 9:39
  metric
• 9:39
  you
• 9:40
  like.
• 9:40
  More
• 9:41
  from
• 9:41
  the
• 9:41
  time
• 9:42
  we
• 9:42
  were
• 9:42
  processing
• 9:42
  the
• 9:42
  parcels
• 9:43
  to
• 9:43
  the
• 9:43
  time
• 9:43
  they're
• 9:44
  getting
• 9:44
  delivered.
• 9:45
  And
• 9:45
  I'm
• 9:46
  very
• 9:46
  happy
• 9:46
  to
• 9:46
  say
• 9:47
  that
• 9:47
  since
• 9:48
  we
• 9:48
  launched
• 9:48
  our
• 9:48
  direct
• 9:49
  to
• 9:49
  Mexico
• 9:49
  service,
• 9:50
  we've
• 9:50
  been
• 9:50
  seeing
• 9:51
  about
• 9:52
  eight
• 9:52
  business
• 9:53
  days
• 9:53
  to
• 9:53
  11
• 9:54
  calendar
• 9:54
  days
• 9:55
  from
• 9:55
  the
• 9:55
  processing
• 9:56
  to
• 9:56
  the
• 9:56
  delivery.
• 9:57
  So
• 9:58
  we
• 9:58
  were
• 9:59
  able
• 9:59
  to
• 9:59
  cut
• 9:59
  our
• 9:59
  transits
• 10:00
  in
• 10:00
  half,
• 10:00
  I
• 10:01
  am
• 10:01
  happy
• 10:02
  to
• 10:02
  say.
• 10:02
  The,
• 10:02
  from
• 10:03
  a
• 10:03
  cost
• 10:03
  and
• 10:04
  the
• 10:04
  rates
• 10:04
  we're
• 10:05
  able
• 10:05
  to
• 10:05
  provide
• 10:05
  our
• 10:06
  customers,
• 10:06
  they're
• 10:07
  much
• 10:07
  cheaper
• 10:07
  than
• 10:07
  what
• 10:07
  we
• 10:08
  had
• 10:08
  before.
• 10:09
  So
• 10:09
  I
• 10:09
  think
• 10:09
  we've
• 10:10
  definitely
• 10:10
  set
• 10:10
  ourselves
• 10:11
  up
• 10:11
  to
• 10:11
  provide
• 10:11
  our
• 10:12
  customers
• 10:12
  a
• 10:12
  great
• 10:12
  experience
• 10:13
  on
• 10:13
  both
• 10:13
  transit
• 10:14
  and
• 10:14
  price.
• 10:17
  To.
• 10:17
  Just
• 10:17
  build
• 10:17
  on
• 10:18
  that.
• 10:18
  Across
• 10:19
  all
• 10:19
  of
• 10:19
  our
• 10:20
  facilities,
• 10:20
  no
• 10:20
  matter
• 10:20
  where
• 10:21
  they
• 10:21
  are,
• 10:21
  from
• 10:21
  Los
• 10:22
  Angeles
• 10:22
  to
• 10:22
  JFK
• 10:23
  and
• 10:23
  Ord,
• 10:25
  we're
• 10:25
  seeing
• 10:26
  about
• 10:26
  95
• 10:27
  to
• 10:27
  98%
• 10:28
  of
• 10:28
  the
• 10:28
  parcels
• 10:29
  delivered
• 10:29
  within
• 10:30
  10
• 10:30
  business
• 10:30
  days.
• 10:31
  So
• 10:32
  I
• 10:32
  know
• 10:32
  what
• 10:32
  I
• 10:32
  was
• 10:33
  speaking
• 10:33
  to
• 10:33
  before
• 10:33
  was
• 10:34
  averages.
• 10:34
  But
• 10:35
  all,
• 10:36
  just
• 10:36
  about
• 10:36
  all
• 10:36
  the
• 10:37
  parcels
• 10:37
  are
• 10:37
  getting
• 10:37
  delivered
• 10:38
  within
• 10:39
  a
• 10:39
  little
• 10:39
  over
• 10:40
  a
• 10:40
  week,
• 10:40
  which
• 10:41
  we're
• 10:41
  very
• 10:41
  thrilled
• 10:42
  and
• 10:42
  very
• 10:43
  proud
• 10:43
  of.
• 10:44
  On
• 10:44
  top
• 10:44
  of
• 10:45
  that,
• 10:45
  yeah,
• 10:45
  that's
• 10:45
  a
• 10:46
  massive
• 10:46
  difference.
• 10:46
  That
• 10:46
  50
• 10:47
  is
• 10:47
  a
• 10:47
  massive
• 10:47
  cut.
• 10:48
  In
• 10:48
  terms
• 10:48
  of
• 10:48
  transit
• 10:48
  times.
• 10:49
  What
• 10:49
  is,
• 10:50
  what
• 10:50
  was
• 10:51
  the
• 10:51
  biggest
• 10:51
  chunk,
• 10:51
  right?
• 10:52
  Was
• 10:52
  it
• 10:52
  front
• 10:53
  end
• 10:53
  on
• 10:53
  getting
• 10:54
  it
• 10:54
  to
• 10:54
  Laredo?
• 10:54
  Was
• 10:55
  it
• 10:55
  the
• 10:55
  customs
• 10:55
  clearance
• 10:56
  part?
• 10:56
  But
• 10:56
  where,
• 10:57
  where
• 10:57
  did
• 10:57
  you
• 10:58
  guys
• 10:58
  find
• 10:58
  the
• 10:58
  biggest
• 10:58
  savings
• 10:59
  in
• 10:59
  terms
• 10:59
  of
• 10:59
  transit
• 11:00
  time.
• 11:01
  I
• 11:01
  would
• 11:01
  think
• 11:01
  it's.
• 11:02
  It
• 11:03
  could
• 11:03
  be
• 11:03
  a
• 11:03
  plethora
• 11:04
  of
• 11:04
  things
• 11:04
  because
• 11:05
  as
• 11:06
  we
• 11:06
  all
• 11:06
  know
• 11:06
  as
• 11:07
  parcels,
• 11:07
  especially
• 11:08
  in
• 11:08
  international
• 11:08
  shipping,
• 11:09
  there's
• 11:09
  a
• 11:09
  lot
• 11:09
  of
• 11:09
  different
• 11:10
  legs.
• 11:11
  So
• 11:11
  it's
• 11:11
  hard
• 11:11
  to
• 11:12
  say
• 11:12
  to
• 11:12
  pinpoint
• 11:13
  in
• 11:13
  one
• 11:13
  place,
• 11:14
  but
• 11:14
  one
• 11:15
  of
• 11:15
  the
• 11:15
  most
• 11:15
  common
• 11:15
  places
• 11:16
  where
• 11:16
  transits
• 11:16
  can
• 11:17
  get
• 11:17
  extended
• 11:17
  in
• 11:17
  Mexico
• 11:18
  is
• 11:18
  customs
• 11:18
  clearance.
• 11:19
  And
• 11:20
  I
• 11:20
  think
• 11:20
  the
• 11:20
  fact
• 11:20
  that
• 11:20
  we've
• 11:21
  been
• 11:21
  using
• 11:21
  Laredo
• 11:21
  as
• 11:22
  a
• 11:22
  gateway,
• 11:22
  we
• 11:23
  have
• 11:23
  a
• 11:23
  great
• 11:23
  relationship
• 11:24
  with
• 11:24
  our
• 11:24
  broker
• 11:24
  and
• 11:25
  he
• 11:25
  has
• 11:25
  a
• 11:25
  great
• 11:25
  relationship
• 11:26
  with
• 11:26
  the
• 11:26
  Mexican
• 11:27
  customs
• 11:27
  authorities
• 11:28
  in
• 11:28
  Laredo.
• 11:29
  We've
• 11:29
  been
• 11:29
  able
• 11:30
  to
• 11:30
  cut
• 11:30
  our
• 11:31
  customs
• 11:31
  clearance
• 11:31
  times
• 11:32
  between
• 11:33
  24
• 11:33
  and
• 11:34
  48
• 11:34
  hours,
• 11:34
  which
• 11:35
  I
• 11:35
  think
• 11:35
  is
• 11:36
  a
• 11:36
  huge
• 11:36
  testament
• 11:37
  to
• 11:37
  why
• 11:38
  we
• 11:38
  were
• 11:38
  able
• 11:38
  to
• 11:39
  see
• 11:39
  such
• 11:39
  quicker
• 11:40
  transit
• 11:40
  times
• 11:40
  over
• 11:41
  the
• 11:41
  past
• 11:41
  year.
• 11:42
  That's
• 11:42
  incredible.
• 11:43
  And
• 11:44
  Mike,
• 11:44
  I
• 11:44
  just
• 11:44
  want
• 11:44
  to
• 11:44
  add
• 11:45
  to
• 11:45
  that
• 11:45
  the,
• 11:45
  the
• 11:45
  other
• 11:46
  side
• 11:46
  of
• 11:46
  the
• 11:46
  coin
• 11:46
  is
• 11:46
  that
• 11:46
  those
• 11:47
  are
• 11:47
  those
• 11:47
  transit
• 11:48
  times
• 11:48
  x
• 11:48
  our
• 11:49
  facilities
• 11:49
  throughout
• 11:50
  the
• 11:50
  usa.
• 11:51
  So
• 11:51
  for
• 11:51
  those
• 11:51
  clients
• 11:52
  who
• 11:52
  are
• 11:53
  getting
• 11:53
  it,
• 11:53
  getting
• 11:54
  that
• 11:54
  product
• 11:54
  directly
• 11:55
  to
• 11:55
  Laredo,
• 11:55
  our
• 11:56
  transit
• 11:56
  times
• 11:56
  are,
• 11:57
  are
• 11:57
  much
• 11:58
  quicker
• 11:58
  than
• 11:58
  that.
• 11:59
  So
• 11:59
  just
• 11:59
  just
• 11:59
  to
• 12:00
  clarify
• 12:00
  the
• 12:01
  origin.
• 12:01
  Site,
• 12:03
  I
• 12:03
  can
• 12:04
  even.
• 12:05
  Yeah,
• 12:06
  and
• 12:06
  I
• 12:06
  could
• 12:06
  jump
• 12:06
  in
• 12:06
  on
• 12:06
  that
• 12:07
  too.
• 12:07
  I
• 12:07
  mean,
• 12:07
  even
• 12:07
  this,
• 12:07
  this
• 12:08
  client
• 12:08
  who's,
• 12:08
  you
• 12:09
  know,
• 12:09
  really
• 12:09
  right
• 12:09
  smack
• 12:10
  in
• 12:10
  the
• 12:10
  middle
• 12:10
  of
• 12:10
  the
• 12:10
  country,
• 12:11
  if
• 12:11
  you
• 12:11
  will,
• 12:13
  you
• 12:13
  know,
• 12:13
  that
• 12:13
  they
• 12:13
  ship
• 12:14
  into
• 12:14
  Laredo
• 12:15
  and
• 12:15
  then
• 12:15
  from
• 12:15
  processing,
• 12:16
  the
• 12:16
  average
• 12:16
  that
• 12:17
  I
• 12:17
  saw
• 12:17
  for
• 12:17
  about
• 12:17
  a
• 12:18
  six
• 12:18
  week
• 12:18
  period
• 12:19
  is
• 12:20
  it's
• 12:20
  like
• 12:21
  7.25
• 12:22
  days.
• 12:22
  Right.
• 12:22
  And
• 12:23
  I
• 12:23
  mean
• 12:23
  that,
• 12:23
  that's
• 12:24
  phenomenal
• 12:25
  and
• 12:25
  that's
• 12:25
  with
• 12:25
  a
• 12:26
  very
• 12:26
  high
• 12:26
  tolerance
• 12:26
  of
• 12:27
  deliveries,
• 12:27
  you
• 12:28
  know,
• 12:28
  and
• 12:28
  that's
• 12:28
  even,
• 12:28
  you
• 12:29
  know,
• 12:29
  going
• 12:29
  even
• 12:29
  further
• 12:29
  in
• 12:30
  terms
• 12:30
  of
• 12:30
  every
• 12:30
  time
• 12:31
  we've
• 12:31
  processed
• 12:31
  the,
• 12:32
  the,
• 12:32
  you
• 12:32
  know,
• 12:33
  this
• 12:33
  particular
• 12:33
  job
• 12:34
  for
• 12:34
  this
• 12:34
  client,
• 12:34
  things
• 12:35
  continue
• 12:35
  to
• 12:35
  be
• 12:35
  more
• 12:36
  efficient
• 12:36
  and
• 12:36
  more
• 12:36
  effective
• 12:37
  in
• 12:37
  terms
• 12:37
  of
• 12:37
  deliveries
• 12:38
  and
• 12:38
  everything
• 12:39
  else
• 12:39
  that
• 12:39
  you
• 12:39
  guys
• 12:40
  do.
• 12:41
  So,
• 12:42
  yeah,
• 12:42
  the
• 12:43
  service
• 12:43
  is
• 12:43
  great
• 12:44
  compared
• 12:44
  to
• 12:44
  especially
• 12:45
  and
• 12:45
  I
• 12:45
  can
• 12:46
  just
• 12:46
  blanket
• 12:46
  statement,
• 12:46
  the
• 12:46
  service
• 12:47
  is
• 12:47
  great,
• 12:47
  but
• 12:47
  you
• 12:47
  have
• 12:48
  to
• 12:48
  look
• 12:48
  at
• 12:48
  what
• 12:48
  was
• 12:48
  available
• 12:49
  previously
• 12:50
  to
• 12:50
  actually
• 12:50
  say
• 12:51
  the
• 12:51
  service
• 12:51
  is
• 12:52
  really
• 12:52
  great.
• 12:53
  So
• 12:53
  good
• 12:53
  job
• 12:53
  to
• 12:54
  you
• 12:54
  guys
• 12:54
  on
• 12:54
  that
• 12:54
  as
• 12:55
  well.
• 12:55
  Thank
• 12:55
  you
• 12:55
  for
• 12:56
  listening.
• 12:56
  Tune
• 12:56
  in
• 12:56
  again
• 12:57
  next
• 12:57
  week
• 12:57
  when
• 12:57
  we
• 12:57
  continue
• 12:58
  this
• 12:58
  discussion.
• 12:59
  Share,
• 12:59
  subscribe
• 13:00
  and
• 13:00
  download
• 13:01
  our
• 13:01
  podcast
• 13:02
  to
• 13:02
  learn
• 13:02
  more
• 13:03
  about
• 13:03
  today's
• 13:03
  topic
• 13:04
  or
• 13:04
  for
• 13:04
  a
• 13:04
  free
• 13:05
  consultation,
• 13:06
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• 13:06
  us
• 13:06
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• 13:07
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• 13:11
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• 13:11
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• 13:11
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• 13:11
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• 13:12
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• 13:12
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• 13:13
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• 13:13
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• 13:13
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• 13:14
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• 13:14
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• 13:15
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• 13:15
  and
• 13:16
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