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Why Eliminating Jobs Because of AI is Failing and How to Get It Right
Companies like Klarna made headlines for replacing 700 customer service workers with AI agents, only to quietly hire them all back 18 months later. IBM laid off 8,000 employees to implement AI systems, then had to bring people back when they realized the 15% of problems AI couldn't handle contained all the real risk. This episode reveals why the "AI will eliminate jobs" narrative is backfiring spectacularly.
Join Michael LaVista, CEO of Caxy Interactive, and COO Hannah Deason as they break down what's really happening with AI in the workforce. You'll discover Hannah's "TJR Scan" framework…
The skinny
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