Latest / Outspoken the Podcast / Rachael Finch Defends Viral Running Video, Skye Wheatley Gets scammed & Sarah's Day's Surprising Admission
Transcript
- 0:02Speaker 1: Hello and welcome to Outspoken.
- 0:04Speaker 2: It's your dose of the hottest influencer and pop culture
- 0:07Speaker 2: news twice a week. I'm Sophie Torber and coming up
- 0:10Speaker 2: on today's show, Rachel Finch hits back at critics after
- 0:14Speaker 2: running video goes viral. Sky Wheatley is scammed by a
- 0:17Speaker 2: Thai eye clinic. Sarah's Day's surprising admission and a cafe
- 0:22Speaker 2: is slammed for its secret charges. But first, Gold Coast
- 0:26Speaker 2: influencer Georgia Richards has sparked debate by revealing.
- 0:30Speaker 1: She prefers flat soft drink.
- 0:33Speaker 3: I feel like this is probably criminal for a lot
- 0:35Speaker 3: of people, but I've been keeping my Pepsi Max in
- 0:37Speaker 3: the fridge with no lid on so that it goes
- 0:39Speaker 3: flat quickly because I love flat soft drink. I lowkey
- 0:43Speaker 3: feel like that's psycho behavior, but I can't change who
- 0:45Speaker 3: I am.
- 0:47Speaker 2: I've never heard anyone do this before. I always thought
- 0:50Speaker 2: that once the soft drink goes flat, you throw it out. Yeah,
- 0:52Speaker 2: because the whole point of soft drink is it's supposed
- 0:54Speaker 2: to be bubbly and light and refreshing. And I think
- 0:56Speaker 2: that when soft drink is flat, It tastes so gross
- 0:59Speaker 2: and syrupy.
- 1:00Speaker 1: It's like a different drink.
- 1:01Speaker 2: Have you guys seen all of those people on TikTok
- 1:03Speaker 2: in America who add some kind of sachet to their
- 1:06Speaker 2: Diet Coke? Yeah, and they talk about the Diet Coke
- 1:09Speaker 2: being crispy. And I know exactly what they mean. And
- 1:12Speaker 2: there is a certain art to it. So you have
- 1:14Speaker 2: to have the Diet Coke, not to the point that
- 1:16Speaker 2: it's frozen, but very, very cold. And then you also
- 1:20Speaker 2: have to have pellet ice with it. And yeah, there's
- 1:23Speaker 2: like this sachet of lime. juice that you can put
- 1:25Speaker 2: in there. And there definitely is a difference between a
- 1:28Speaker 2: good Diet Coke and a bad one. I hate drinking
- 1:30Speaker 2: soft drink out of a can. Like I must have
- 1:32Speaker 2: it in a glass with ice.
- 1:34Speaker 1: But back to flat Pepsi, maybe it's so you can
- 1:36Speaker 1: drink more of it. Or that you don't bloat after
- 1:40Speaker 1: you have it.
- 1:41Speaker 2: Personally, I think that any sort of flat soft drink,
- 1:44Speaker 2: it almost makes me feel like I can taste the
- 1:46Speaker 2: chemicals in it.
- 1:47Speaker 1: Just have cordial if you want something flat. Do you
- 1:49Speaker 1: know what the worst is though? Post-mix. Any sort of
- 1:52Speaker 1: post-mix drink.
- 1:53Speaker 2: Because If I get a Post-Mix Coke No Sugar from McDonald's, for.
- 1:57Speaker 1: Some reason, this is TMI, but it makes me piss constantly.
- 2:01Speaker 2: See, I don't usually like Post-Mix, but I do like
- 2:04Speaker 2: a McDonald's Coke No Sugar. I think Post-Mix is different
- 2:07Speaker 2: at McDonald's compared to a restaurant.
- 2:10Speaker 1: That's when it tastes like shit.
- 2:11Speaker 2: But does it make you need to wee constantly when
- 2:13Speaker 2: it's Post-Mix? I think it's any diet soft drink does
- 2:15Speaker 2: that to me.
- 2:17Speaker 1: Suck in the air, suck in the air. Go, go, go.
- 2:21Speaker 2: Rachel Finch has hit back at critics after vision of
- 2:23Speaker 2: her screaming and running behind her daughter went viral.
- 2:27Speaker 1: The former Miss Universe contender has defended her actions, claiming
- 2:30Speaker 1: she was merely trying to motivate her child.
- 2:33Speaker 2: Now, for those who missed it, last week we discussed
- 2:35Speaker 2: how Rachel's behaviour at her eight-year-old daughter's school cross-country race
- 2:39Speaker 2: had sparked debate. To give it context, Rachel said this
- 2:43Speaker 2: about the race.
- 2:45Speaker 1: Cross-country time. Oh, my gosh, I think I'm more nervous
- 2:49Speaker 1: than father. I'm running to the first checkpoint.
- 2:54Speaker 2: I'm about to throw up. I'm getting all these feelings
- 2:58Speaker 2: back up when I used to do it. She then
- 3:01Speaker 2: shared shaky vision of herself running behind her daughter, screaming
- 3:04Speaker 2: encouragement in a clip she named Crazy Cam. Okay, here
- 3:09Speaker 2: we go.
- 3:10Speaker 4: Second downhill.
- 3:13Speaker 1: Suck in the air, suck in the air. Go, go, go.
- 3:16Speaker 2: Whoa.
- 3:24Speaker 1: That's it, Violet. Well done.
- 3:28Speaker 2: Now, as we usually do, we created a promo clip
- 3:31Speaker 2: based on the Rachel topic and shared it on Instagram. Now,
- 3:35Speaker 2: that reel ended up getting over 50,000 views and attracted
- 3:38Speaker 2: a lot of commentary. Rachel's friend and former MKR contestant
- 3:42Speaker 2: Ash Pollard wasn't happy with the reel and tagged Rachel
- 3:46Speaker 2: in it. She accused us of being mean and cruel
- 3:49Speaker 2: and demanded that we remove this pathetic opinion piece before
- 3:52Speaker 2: we destroyed a world meaning human's day.
- 3:55Speaker 1: Ironic that she tagged her friend in it to ruin
- 3:58Speaker 1: her day.
- 3:59Speaker 2: Yeah, that's what I didn't get because she's like, you
- 4:01Speaker 2: better take this down before it ruins Rachel's day, but
- 4:04Speaker 2: tagged her in it. She then proceeded to private message
- 4:07Speaker 2: us saying that it was pathetic material and that we
- 4:09Speaker 2: weren't impacting the world in a positive way whatsoever. Now,
- 4:13Speaker 2: presumably this caused Rachel to hit back. So she jumped
- 4:16Speaker 2: on her Instagram story and said this.
- 4:19Speaker 5: Just a quick message to anyone else wanting to criticize
- 4:24Speaker 5: or personally attack me for wanting to support, encourage, and
- 4:29Speaker 5: motivate my child to do the very best that she
- 4:33Speaker 5: can do. A couple of things.
- 4:35Speaker 1: Just one, check your facts.
- 4:37Speaker 5: And two, check back in eight or so years when
- 4:41Speaker 5: Violet is an adult to see the progress.
- 4:47Speaker 2: Since then, Rachel has blocked Outspoken and our personal Instagram
- 4:51Speaker 2: accounts from being able to view her account.
- 4:54Speaker 1: Quite a reaction.
- 4:55Speaker 2: I was quite taken aback by Rachel's comment telling people
- 4:59Speaker 2: to check back in in eight years time when.
- 5:01Speaker 1: Violet's an adult. Because firstly, if we're fact checking, Violet
- 5:04Speaker 1: will be 16 then. So still not an adult.
- 5:08Speaker 2: And secondly, if anything, that comment has proven just how
- 5:11Speaker 2: much unnecessary pressure she is placing on Violet.
- 5:15Speaker 1: She's eight years old.
- 5:16Speaker 2: Who knows if she still will be competing in cross
- 5:18Speaker 2: country in eight years time. Yeah, it's also a strange
- 5:21Speaker 2: way to defend yourself because there are many parents of
- 5:23Speaker 2: sporting legends out there that conducted themselves in terrible manners
- 5:28Speaker 2: to help their kids achieve success. So think Andre Agassi.
- 5:32Speaker 2: It doesn't mean it's the correct way to act just
- 5:34Speaker 2: because they then achieve success as an adult.
- 5:37Speaker 1: Also, our issue wasn't with her screaming encouragement at her child.
- 5:40Speaker 2: It was the fact that she was actually physically running
- 5:43Speaker 2: around the track after her which was potentially putting off
- 5:46Speaker 2: other children in the race.
- 5:47Speaker 1: Yeah, she interfered with the race.
- 5:50Speaker 2: And funnily enough, since the story went viral, people claiming
- 5:53Speaker 2: to be parents of children at Violet's school have come
- 5:56Speaker 2: out of the woodwork. One woman alleged that Rachel's behavior
- 6:00Speaker 2: impacted her own daughter's performance. She wrote, my daughter was
- 6:03Speaker 2: running directly behind her. She was too intimidated to overtake
- 6:06Speaker 2: due to the mom yelling and getting in the way.
- 6:09Speaker 2: Unfortunately for Rachel, her commentary seems to have just drawn
- 6:12Speaker 2: more attention to the story because it has been picked
- 6:15Speaker 2: up by some pretty large media publications, including Sunrise, The
- 6:19Speaker 2: Daily Telegraph, Sky News, The Daily Mail and Pedestrian. I
- 6:23Speaker 2: did find Sunrise's coverage very interesting because they ended up
- 6:27Speaker 2: sharing this edited version of the clip of Rachel running
- 6:30Speaker 2: behind her daughter and they cut certain bits out that
- 6:34Speaker 2: made Rachel look like she was yelling. And they also
- 6:37Speaker 2: didn't include the clip of Rachel saying how nervous she
- 6:40Speaker 2: was before the race. So I don't feel like they
- 6:43Speaker 2: set it up correctly.
- 6:44Speaker 5: Yeah.
- 6:45Speaker 2: It appears that they were moderating comments on their social
- 6:47Speaker 2: media too.
- 6:48Speaker 1: And because I had a look at them and I compared.
- 6:50Speaker 2: Them to other media publications and on the other media
- 6:54Speaker 2: publications comment section, all of the comments were negative, but
- 6:58Speaker 2: then on sunrises, all of them were positive and saying
- 7:01Speaker 2: what a great mum she was and being negative towards us. Yeah. Well,
- 7:05Speaker 2: it's interesting when you consider that Rachel previously worked as
- 7:07Speaker 2: a weather presenter on Sunrise and Amy, you sued the network.
- 7:11Speaker 1: So ironic. I mean, the whole thing was misleading though.
- 7:15Speaker 2: The fact that they edited the bits that they clearly
- 7:18Speaker 2: deemed to prove what we were saying out of the
- 7:21Speaker 2: clips just speaks volumes. Also the headline that they ran
- 7:24Speaker 2: with when they put screaming in inverted commas and it's like, Well,
- 7:28Speaker 2: in our commentary, we said she was screaming motivation. And
- 7:31Speaker 2: a lot of parents were in the commentary saying, there's
- 7:34Speaker 2: nothing wrong with screaming motivation. It's like, as you said, Amy,
- 7:37Speaker 2: our issue was not with the motivational talk. It was
- 7:40Speaker 2: with running behind her daughter, putting pressure on her and
- 7:44Speaker 2: also interfering with the overall school race. But it was
- 7:47Speaker 2: clear that Sunrise were trying to paint a different, a
- 7:50Speaker 2: completely different picture.
- 7:51Speaker 1: And I think that.
- 7:52Speaker 2: They were trying to relate to those parents who think
- 7:56Speaker 2: that some school communities have gone too woke in not
- 7:59Speaker 2: allowing kids to get first prize or second prize. That's
- 8:02Speaker 2: not what the story was about. And having previously worked
- 8:06Speaker 2: in the media, you obviously have different contacts working at
- 8:09Speaker 2: different publications. Whether Rachel reached out to Sunrise and said, hey,
- 8:14Speaker 2: can you help me out a bit? I need a
- 8:16Speaker 2: bit of positive publicity around this. Because most of the commentary,
- 8:19Speaker 2: probably 99% of it, was saying that she had done
- 8:23Speaker 2: the wrong thing by running after her daughter on the track.
- 8:25Speaker 2: I do understand it must be difficult for Rachel to
- 8:28Speaker 2: hear people talking about her parenting techniques. But if you
- 8:31Speaker 2: are going to be sharing that type of content online,
- 8:35Speaker 2: surely you're going to assume that people are going to
- 8:37Speaker 2: talk about it, especially when it's such controversial behavior. Yeah.
- 8:40Speaker 1: And it's not the first time.
- 8:41Speaker 2: I mean, in our original segment, we spoke about how
- 8:43Speaker 2: she had been criticized for feeding her kids a very
- 8:46Speaker 2: ultra healthy diet. And In that instance, we actually stuck
- 8:50Speaker 2: up for her and said, we don't really see anything
- 8:52Speaker 2: wrong with that. Again, though, she chose to share that content.
- 8:57Speaker 2: She captioned it crazy cam herself. I don't know what
- 9:01Speaker 2: she thought she was doing by putting that out there.
- 9:03Speaker 2: And again, I think that people were particularly critical because
- 9:05Speaker 2: they felt as though her behavior was detrimental and impacting
- 9:09Speaker 2: other students at the school, not just her own daughter.
- 9:11Speaker 2: And I think there were question marks around whether a
- 9:14Speaker 2: parent who wasn't a celebrity was would have been able
- 9:17Speaker 2: to act like that. I would love to know the
- 9:19Speaker 2: conversations going on at that school because now that it
- 9:22Speaker 2: has attracted widespread media attention, it almost feels like the
- 9:26Speaker 2: school needs to come out and comment. I mean, I'm
- 9:28Speaker 2: guessing that it's an elite private school. And yes, I
- 9:32Speaker 2: think that a lot of questions will be asked why
- 9:34Speaker 2: a parent was allowed to run the race and impact
- 9:39Speaker 2: the other students in that way. They will not be
- 9:41Speaker 2: coming out and publicly commenting about this. However, I would
- 9:44Speaker 2: love to be a fly on the wall of the
- 9:45Speaker 2: staff room.
- 9:46Speaker 1: Let's just go in balls deep. Yeah, balls deep always. Disclaimer,
- 9:49Speaker 1: I'm not proud of this moment.
- 9:52Speaker 2: Sky Wheatley has revealed she's been scammed by a Thai
- 9:55Speaker 2: medical clinic she found on TikTok.
- 9:58Speaker 1: The winner of I'm a Celeb was so desperate.
- 10:00Speaker 2: To get rid of a benign eye condition that she
- 10:02Speaker 2: purchased eye drops from Dr.
- 10:04Speaker 1: Jam Medicine.
- 10:06Speaker 2: Now, after using the eye drops consistently for five months
- 10:09Speaker 2: without any results, She asked her followers if they thought
- 10:13Speaker 2: she'd been scammed. I just find it crazy that she
- 10:16Speaker 2: used the eye drops for five months. It made me
- 10:18Speaker 2: feel really ill when I heard that because I'm like,
- 10:20Speaker 2: what damage has been done? Well, also the fact that
- 10:23Speaker 2: she is taking medical advice from TikTok. Yeah, that is,
- 10:26Speaker 2: I suppose, the scariest part of this whole story. Now,
- 10:29Speaker 2: to help solve the case, Sky provided receipts, including a
- 10:32Speaker 2: message thread between her and Dr. Jam. Now, in the messages,
- 10:36Speaker 2: Sky demanded the doctor send her videos of inside the
- 10:39Speaker 2: medical center and a machine that they had been talking about.
- 10:43Speaker 2: So I'm guessing this is a machine they said would
- 10:44Speaker 2: help with her eye condition. The doctor refused, saying that
- 10:48Speaker 2: there were no videos and the doctors were busy treating patients.
- 10:51Speaker 2: So Sky replied saying, I'm sure they would send some
- 10:53Speaker 2: for me. I've spent that much money. I'm a loyal customer.
- 10:57Speaker 2: She also shared a very dodgy looking review and added, haha,
- 11:01Speaker 2: the review. Fucking hell, I'm such a dumb bish. She
- 11:04Speaker 2: also said that she tried to call the clinic, but
- 11:06Speaker 2: no one answered. Skye also shared screenshots from the clinic's TikTok.
- 11:11Speaker 2: So I have had a look and not to victim blame,
- 11:14Speaker 2: but I cannot believe that she purchased from this TikTok.
- 11:17Speaker 2: It just looked like a complete scam.
- 11:19Speaker 1: Why didn't she just.
- 11:20Speaker 2: Visit her local GP or get a referral to an
- 11:24Speaker 2: eye clinic?
- 11:24Speaker 1: Well, this is the whole issue.
- 11:26Speaker 2: So she has got an eye specialist in Australia and
- 11:29Speaker 2: she has spoken about this eye condition that she suffers
- 11:32Speaker 2: from for quite a while.
- 11:33Speaker 1: So it's called pinguicula.
- 11:35Speaker 2: And it is characterized by a harmless yellowish rays growth
- 11:39Speaker 2: in the white part of the eye. And it can
- 11:41Speaker 2: cause eye redness and irritation and dry eyes. So it
- 11:44Speaker 2: doesn't sound very nice.
- 11:46Speaker 1: And the exact.
- 11:47Speaker 2: Cause is unknown, but it is believed to be caused
- 11:50Speaker 2: by exposure to sun, wind and dust. It's also been
- 11:53Speaker 2: linked to the use of tanning beds, which is quite
- 11:55Speaker 2: ironic considering the sky has been criticized for using tanning
- 12:00Speaker 2: beds in the past.
- 12:01Speaker 1: Wow, that's scary.
- 12:02Speaker 2: Don't you think this is just a sign of the
- 12:03Speaker 2: times though, in terms of everyone is now using TikTok
- 12:07Speaker 2: as a search engine, a bit like how people would
- 12:09Speaker 2: use Dr.
- 12:10Speaker 1: Google.
- 12:10Speaker 2: Yeah, but I'm surprised in this case, because as you said, Kate,
- 12:13Speaker 2: not to victim blame, but this TikTok account didn't.
- 12:16Speaker 1: Look very legit.
- 12:16Speaker 2: It does have 39,000 followers and there is one video
- 12:20Speaker 2: that has over 1.7 million views, but The majority of
- 12:24Speaker 2: the content is in Thai, so I don't know how
- 12:27Speaker 2: she could understand the content. But when you're desperate for
- 12:30Speaker 2: a solution, she's been told by her specialist, really, there's
- 12:32Speaker 2: nothing else we can do for you apart from if
- 12:34Speaker 2: you want to have surgery. Well, no, they've told her
- 12:37Speaker 2: it's not actually bad enough to have the surgery. So
- 12:40Speaker 2: surgery is only recommended when it potentially could be a
- 12:44Speaker 2: cancerous growth and they're worried about that. But it sounds
- 12:47Speaker 2: very full on the surgery that you need to have,
- 12:50Speaker 2: like the growth is removed and it has to be
- 12:52Speaker 2: replaced by bits of eye. It just sounded so gross.
- 12:55Speaker 2: But the thing is, if something sounds too good to
- 12:57Speaker 2: be true, quite often it is because I tried to
- 13:00Speaker 2: click on the website to find out how much these
- 13:02Speaker 2: eye drops cost, but it took me to some weird
- 13:05Speaker 2: link and I was worried that I was going to
- 13:06Speaker 2: get a virus on my phone.
- 13:08Speaker 1: But then I found a.
- 13:09Speaker 2: Video that is converted into English and it claimed that
- 13:12Speaker 2: the eye drops will cure the condition that Skye suffers
- 13:14Speaker 2: from in a matter of days without surgery.
- 13:17Speaker 1: So that does seem quite unbelievable.
- 13:20Speaker 2: I just hope that whatever she's been putting in her
- 13:23Speaker 2: eyes is just a clear solution or something.
- 13:26Speaker 1: Yeah, it's not actually hasn't made it worse. Yeah, that
- 13:28Speaker 1: it's just Visine or something.
- 13:30Speaker 2: One of her followers did ask her why she would
- 13:32Speaker 2: purchase a medical product from Thailand. And she replied, because
- 13:36Speaker 2: it's making me sad and I focus on it a
- 13:38Speaker 2: lot and I just want healthy looking eyes. I was hopeful, lol,
- 13:41Speaker 2: but I kind of thought it was a scam. But
- 13:42Speaker 2: the eye drops actually came. I was like, oh, maybe
- 13:44Speaker 2: it's legit. but I've also been using them for five
- 13:47Speaker 2: months and no change. I mean, my eyes were less inflamed, haha,
- 13:51Speaker 2: but no change. It's really sad that people prey on
- 13:54Speaker 2: people's vulnerability because in this instance she's obviously so desperate
- 13:58Speaker 2: to fix this condition that she's willing to try some
- 14:01Speaker 2: random eye drops that she already thinks possibly are a scam.
- 14:05Speaker 1: Yeah, but I thought she might have.
- 14:06Speaker 2: Been more savvy after the whole botched Thai breast implant
- 14:10Speaker 2: issue because she's been very vocal about that around.
- 14:13Speaker 1: Months Is it around 10 years ago now?
- 14:15Speaker 2: She did have her breast implants done in Thailand and
- 14:18Speaker 2: she has had so many medical issues off the back
- 14:20Speaker 2: of it and had to get them.
- 14:22Speaker 1: Fixed in Australia.
- 14:23Speaker 2: Well, I think it's just a warning for everyone not
- 14:25Speaker 2: to buy any medicine off TikTok. Yeah, well, I am
- 14:28Speaker 2: a little bit concerned because Sky did put up another
- 14:31Speaker 2: Q & A box asking if castor oil helped with
- 14:34Speaker 2: her eye condition.
- 14:37Speaker 1: Just don't put random shit in your eyes. Yeah, I
- 14:39Speaker 1: think she needs to go back to her specialist.
- 14:41Speaker 4: Surely I'm not the only one. I feel like most
- 14:43Speaker 4: families have certain items in their household that they would
- 14:46Speaker 4: like call them names that they're not.
- 14:49Speaker 2: Sarah's Day has admitted she didn't know the names of
- 14:52Speaker 2: some household items until she was in her 20s. The
- 14:55Speaker 2: fitness influencer confessed that her family made up new names
- 14:58Speaker 2: for everyday items, which led to confusion in her adult years.
- 15:02Speaker 4: Starting off strong with toasted sandwich. I didn't call it
- 15:06Speaker 4: a toasted sandwich for the first 20.
- 15:08Speaker 1: Years of my life.
- 15:10Speaker 4: All my friends called them Jaffles. I was like, what
- 15:13Speaker 4: the heck is Jaffle? I thought they were talking about Jaffas,
- 15:15Speaker 4: like those lollies, like the chocolate lollies. My family called
- 15:19Speaker 4: it Brevels. Like the brand of the sandwich press, like
- 15:23Speaker 4: I thought they were called Brevels. And I would honestly
- 15:26Speaker 4: go to cafes and order Brevels.
- 15:30Speaker 2: It's so funny because our family did the exact same thing.
- 15:33Speaker 2: We had so many made up names for just everyday
- 15:36Speaker 2: household things. And it wasn't until I was quite old
- 15:40Speaker 2: until Brandon paid me out and said.
- 15:41Speaker 1: What are you talking about?
- 15:42Speaker 2: Oh, I couldn't believe when she said Breville, because that's
- 15:45Speaker 2: what our family have always called toasties. And I've never
- 15:48Speaker 2: heard anyone else say it before. I find it funny
- 15:52Speaker 2: that there are so many different terms for toastie. Like
- 15:54Speaker 2: toasty is such a simple way of explaining a toasted sandwich.
- 15:58Speaker 5: Yeah.
- 15:58Speaker 2: But it seems like everyone has grown up with a
- 16:00Speaker 2: different one. Like Reese's family used to call them toasty toasties.
- 16:04Speaker 2: I know Dale and his friends debate whether it's a
- 16:05Speaker 2: toasty roasty or a toasty posty. Toasty roasty sounds delicious,
- 16:09Speaker 2: but I feel like it should have some, like that
- 16:12Speaker 2: doesn't just have cheese. I feel like that would have.
- 16:14Speaker 1: Potato in it.
- 16:14Speaker 2: Yeah, but that's because there's two different types of toasted sandwiches.
- 16:17Speaker 2: So there's toasties or jaffles. So Jaffles are made in
- 16:21Speaker 2: a special jaffle maker and they have special grooves to
- 16:24Speaker 2: create a pattern on the bread and there's a clamp
- 16:26Speaker 2: and it seals the edges. In a jaffle, you could
- 16:29Speaker 2: have things like canned spaghetti because it's not going to
- 16:32Speaker 2: fall out the edges.
- 16:33Speaker 1: But with a toasty, it's a flat iron. So you
- 16:36Speaker 1: could do it on a pan or it's just a flat.
- 16:37Speaker 2: I think a toasty is more of a traditional basic sandwich.
- 16:42Speaker 1: I prefer a toasty to a jaffle.
- 16:44Speaker 5: Really? What?
- 16:44Speaker 1: Oh, I much prefer a jaffle. We grew up. With Jaffa.
- 16:47Speaker 2: So you know what Dale makes sometimes in the Jaffa maker,
- 16:51Speaker 2: he will do two minute noodles with baked beans and cheese.
- 16:55Speaker 5: Well, all together.
- 16:56Speaker 2: Yeah.
- 16:56Speaker 1: That is disgusting. I do want to argue for the
- 16:59Speaker 1: use of the word Breville.
- 16:59Speaker 2: I would like to know how many listeners also refer
- 17:02Speaker 2: to toasties as Breville's growing up because when Breville's came
- 17:06Speaker 2: out in 1974, their whole marketing was around, let's call
- 17:10Speaker 2: this a Breville. Like it was great brand awareness because
- 17:14Speaker 2: They had ads saying, this is a Breville.
- 17:15Speaker 1: This isn't a toasty or a Jaffel.
- 17:17Speaker 5: Yeah.
- 17:17Speaker 2: But as my husband said, it's not as if you
- 17:20Speaker 2: call toasties sunbeams. And I'm sure sunbeam also have Jaffel makers.
- 17:24Speaker 2: It is a great marketing technique because we're still talking
- 17:27Speaker 2: about it, what, 30 years on. God, does anyone else
- 17:30Speaker 2: feel like a toasty at the moment? Yeah.
- 17:31Speaker 1: My go-to one is baked beans, cheese, and a little
- 17:34Speaker 1: bit of chili flakes.
- 17:35Speaker 2: I haven't had baked beans in a toasty for a
- 17:37Speaker 2: while because I think it just gets so messy.
- 17:39Speaker 1: And if I'm having to clean it up.
- 17:41Speaker 2: I actually like putting a bit of Vegemite in my
- 17:43Speaker 2: toasties with the cheese. It's like a bit of a
- 17:45Speaker 2: cheesy-mite toastie.
- 17:46Speaker 1: Well, that's the other thing.
- 17:47Speaker 2: How the hell are you meant to clean the Jaffel
- 17:49Speaker 2: pan or your Breville?
- 17:51Speaker 1: You never do.
- 17:52Speaker 2: And I think that's why it tastes so good because
- 17:54Speaker 2: it has years and years of coated butter in there
- 17:58Speaker 2: and you just wipe it out with.
- 17:59Speaker 1: A piece of paper towel. We actually have Risa's grandparents'
- 18:01Speaker 1: old one and it's like the one Dad and Mum have.
- 18:04Speaker 1: Extra flavour. And it is so good, yeah. 50 years
- 18:06Speaker 1: of flavor on that one.
- 18:07Speaker 2: Now, one of the other names that Sarah wasn't sure
- 18:11Speaker 2: of until she was in her 20s was a TV remote.
- 18:14Speaker 1: So she used to call it the Zapper.
- 18:16Speaker 2: And she said it wasn't until one of Sarah's friends
- 18:18Speaker 2: came over and Sarah said, could you pass me the Zapper?
- 18:21Speaker 2: And her friend was like, what on earth are you
- 18:23Speaker 2: talking about that she realized?
- 18:25Speaker 1: I haven't heard of Zapper before. I've heard of Clicker,
- 18:28Speaker 1: the Flickr. I mean, we just called it the remote
- 18:31Speaker 1: at home. Well, someone wrote in saying they also called
- 18:34Speaker 1: it buttons growing up. Buttons is kind of cute. Get
- 18:37Speaker 1: the buttons. That's actually very cute. Doesn't it sound so
- 18:40Speaker 1: Kath and Kim? I can imagine them being like, yeah,
- 18:42Speaker 1: hand over the zapper. I feel like our family made
- 18:44Speaker 1: up so many of these. The ones that I could
- 18:46Speaker 1: think of was curry in a hurry.
- 18:48Speaker 2: So it wasn't until I was 24 that I realized
- 18:53Speaker 2: that curry was just curry.
- 18:55Speaker 1: Yes, because I mentioned it to a boyfriend and he's like,
- 18:58Speaker 1: what are you talking about? Weren't you like 18? No,
- 19:01Speaker 1: I was 24. That's really sad.
- 19:03Speaker 2: Another one is Tajay. So that is the nickname for Target.
- 19:08Speaker 2: Our parents would always say, I'm going to Tajay. And
- 19:10Speaker 2: I always thought it was a different store. Tajay does
- 19:12Speaker 2: sound a lot fancier. I think that's one that they
- 19:14Speaker 2: probably embrace themselves. Another one that we get paid out
- 19:17Speaker 2: a lot about is Sleepy Man. So apparently that's just
- 19:21Speaker 2: called sleep, that stuff that's in your eye after you
- 19:24Speaker 2: go to sleep. But And mom used to be like, oh,
- 19:25Speaker 2: you've got a sleepy man in your eye. She also,
- 19:28Speaker 2: I don't know if this is on the same page,
- 19:30Speaker 2: but when we were little, she also used to tell
- 19:33Speaker 2: us that if we didn't come inside when it was cold,
- 19:35Speaker 2: that Jack Frost would get us.
- 19:38Speaker 1: I pass that on to friends and stuff. And they're like,
- 19:40Speaker 1: what the hell is that? It's a character in a book,
- 19:42Speaker 1: isn't it? Jack Frost. I think it is.
- 19:44Speaker 2: It makes me excited to think of all of the
- 19:47Speaker 2: stupid things that Kate, we're going to be able to
- 19:48Speaker 2: tell your baby just like makeup oh yeah we'll have
- 19:52Speaker 2: to completely mess with him so it's not until he
- 19:54Speaker 2: gets a girlfriend who's like what let's put a thread
- 19:56Speaker 2: in the facebook group and people can share some funny
- 19:59Speaker 2: ones in there and that maybe we can implement those we've.
- 20:02Speaker 3: Never gotten so many complaints every two minutes where's the
- 20:04Speaker 3: top of this month who.
- 20:05Speaker 2: Ate the rest of it Melbourne cafe owners have been
- 20:08Speaker 2: forced to apologise after podcaster Peter Williams slammed their venue
- 20:12Speaker 2: for secretly charging him $ 1 to have his muffin heated.
- 20:17Speaker 2: I just got the quote from Mean Girls in my head.
- 20:20Speaker 2: Would you like someone assigned to butter your muffin? Yeah. Well,
- 20:23Speaker 2: in a post which has recently gone viral, Peter, who
- 20:26Speaker 2: is also a motivational speaker, explained that he recently dined
- 20:30Speaker 2: at Leaf and Vine at Ringwood in Melbourne's east. when
- 20:33Speaker 2: he was charged $ 1 to heat up his $ 7 raspberry
- 20:36Speaker 2: and white chocolate muffin. Now, he alleged that the charge
- 20:40Speaker 2: was added to his bill without his knowledge, and he
- 20:43Speaker 2: told his 26,000 followers on Facebook that it left a
- 20:47Speaker 2: real bitter taste in his mouth. He wrote, I was
- 20:50Speaker 2: having a fantastic time all until that very moment that
- 20:53Speaker 2: I got the receipt. I wasn't in a space or
- 20:56Speaker 2: position to argue for it. Always make sure you are checking.
- 20:59Speaker 2: We have to lift the standard here. I feel for
- 21:02Speaker 2: him because this happened to me the other day at
- 21:04Speaker 2: a venue I won't name, but I got a hot
- 21:07Speaker 2: chocolate and I wanted to get it in a paper
- 21:10Speaker 2: cup because I was getting the absolute ick. This place
- 21:12Speaker 2: usually serves them in a mug and they pour chocolate
- 21:15Speaker 2: all around the edge and it's absolutely delicious. But when
- 21:18Speaker 2: I was sitting in the cafe, I could see everyone
- 21:20Speaker 2: else like licking it, the cup, and I was like, oh,
- 21:23Speaker 2: how clean really is that? And then they charged me,
- 21:27Speaker 2: I think it was $ 9. 50 for a hot chocolate in
- 21:30Speaker 2: a takeaway cup.
- 21:31Speaker 1: That's outrageous.
- 21:32Speaker 2: Yeah, and I went to pay and I must have
- 21:34Speaker 2: given the girl a weird look and she's like, oh, sorry, yeah,
- 21:36Speaker 2: it's a bit more in a takeaway cup.
- 21:38Speaker 1: And I'm thinking, why?
- 21:39Speaker 2: Yeah, you don't have to clean it. To be fair,
- 21:41Speaker 2: it was a monstrous cup. Yeah, it was delicious. And
- 21:44Speaker 2: I think that this is why this post went viral
- 21:46Speaker 2: because so many people could relate to it because at
- 21:49Speaker 2: the moment the cost of living is so astronomically high
- 21:53Speaker 2: that And a lot of businesses are taking advantage of
- 21:56Speaker 2: customers by adding in little surcharges that don't need to
- 21:58Speaker 2: be there. I don't think that it's small businesses that
- 22:01Speaker 2: are screwing people over because they're having to also compete
- 22:05Speaker 2: with the cost of living and they're having to pay
- 22:08Speaker 2: staff wages, which usually at a cafe is the bulk
- 22:12Speaker 2: of your bill. So normally they're having to charge a
- 22:15Speaker 2: lot for coffees to make up for the fact that
- 22:17Speaker 2: they're having to pay staff so much. Yeah, I totally
- 22:20Speaker 2: understand that and it would be such a difficult time
- 22:22Speaker 2: to have a small business. But I also think that
- 22:24Speaker 2: in this circumstance it was one of those sneaky little
- 22:27Speaker 2: charges that didn't have to happen because we also have
- 22:30Speaker 2: to remember that people are struggling so much at the moment. Yeah,
- 22:34Speaker 2: and I think that just comes– $ 8 in.
- 22:38Speaker 1: Total to be served up a muffin?
- 22:39Speaker 2: I would assume that the owner probably thought, look, if
- 22:41Speaker 2: you're paying $ 7 for a muffin, you're probably not struggling
- 22:44Speaker 2: that much. Doesn't this not just feel very 2012, though,
- 22:47Speaker 2: that this post went viral on Facebook? Because I feel
- 22:49Speaker 2: like the core demographic of Facebook is Gen Xers and
- 22:52Speaker 2: baby boomers, and they would have been livid about this.
- 22:55Speaker 2: They hate any extra charge and they will quibble over it,
- 22:58Speaker 2: even though they're probably the ones.
- 22:59Speaker 1: Who can afford it. It just comes down to communication.
- 23:01Speaker 2: So if the person has said, hey, that's an extra
- 23:03Speaker 2: charge of $ 1, And then given the guy the option
- 23:07Speaker 2: to say, no, I don't want to pay an extra dollar.
- 23:09Speaker 1: Well, on Wednesday, the cafe owners, Beck and Pete Murray.
- 23:13Speaker 1: Pete Murray. Yeah, it's not the Pete Murray.
- 23:15Speaker 2: Well, they made an appearance on Channel 9's A Current
- 23:18Speaker 2: Affair defending their store from the hate and negative comments
- 23:21Speaker 2: they said.
- 23:22Speaker 1: This made A Current Affair?
- 23:23Speaker 2: Yeah. So this was the perfect A Current Affair story
- 23:26Speaker 2: because they live for petty disputes like this. Now, Beck
- 23:30Speaker 2: and Pete told the program that the charge was a mistake.
- 23:33Speaker 2: Beck said it was a mistake by someone who was
- 23:35Speaker 2: in training. We don't charge to heat up a muffin.
- 23:38Speaker 2: We never will and never had. They then went on
- 23:41Speaker 2: to explain that the error was apparently due to a
- 23:44Speaker 2: new employee getting confused over the store's 2000 plus buttons.
- 23:49Speaker 1: I'm sorry, I'm calling bullshit here.
- 23:52Speaker 2: As someone who has been a very hopeless waiter in
- 23:54Speaker 2: the past, and there is no way that I would
- 23:57Speaker 2: have been able to accidentally stumble over to find the
- 24:00Speaker 2: exact button that specifically.
- 24:02Speaker 1: Charged patrons for hitting up that item. Do you know
- 24:04Speaker 1: what I think it is? I think it was a
- 24:07Speaker 1: dickhead charge.
- 24:08Speaker 2: You know when someone's rude to you at a restaurant
- 24:10Speaker 2: and there's probably that button where you're like, I'm going
- 24:12Speaker 2: to charge you a little bit extra because you were
- 24:14Speaker 2: rude to me. I think that's a bit harsh for
- 24:16Speaker 2: this poor guy. I actually think that when you're a
- 24:20Speaker 2: new employee, you're a real stickler for the rules. And
- 24:23Speaker 2: they were probably told, Yes, you have to make sure
- 24:25Speaker 2: you put these extra charges on. Yeah. And now they're
- 24:28Speaker 2: playing dumb and saying, oh, no, it was an accident.
- 24:30Speaker 2: As you said, Soph, I remember we used to work
- 24:32Speaker 2: at Baker's Delight and there was a button for every
- 24:34Speaker 2: single product.
- 24:35Speaker 1: I used to get so flustered.
- 24:37Speaker 2: I have noticed at Zambreros that they do charge you
- 24:40Speaker 2: for extra stuff too. But I think it depends on
- 24:44Speaker 2: how nice you are because I'm someone who orders extra
- 24:48Speaker 2: sauce and sometimes I'll get charged and sometimes I won't.
- 24:50Speaker 1: And I'm not saying this guy's a dickhead. He sounds
- 24:52Speaker 1: really nice.
- 24:53Speaker 2: But I'm saying sometimes there are instances where cafes will
- 24:57Speaker 2: charge you extra, maybe if you didn't ask as nicely
- 25:00Speaker 2: or if they don't know you.
- 25:01Speaker 1: Yeah, but that's not fair.
- 25:02Speaker 2: I actually think it seems like it's been a direct
- 25:04Speaker 2: instruction from someone high up that, okay, when someone orders
- 25:07Speaker 2: a muffin, here's a little extra if they ask for
- 25:09Speaker 2: this to be heated up. I also question– Why are
- 25:13Speaker 2: there 200 plus buttons? They must have a pretty extensive menu.
- 25:16Speaker 1: Wait, you asked that question.
- 25:18Speaker 2: Yeah, every time we go out with friends, most of
- 25:20Speaker 2: our friends have dietary requirements or you want something particular
- 25:23Speaker 2: removed from an item.
- 25:24Speaker 1: Yeah, but you type that in. That's not a special button.
- 25:26Speaker 5: No.
- 25:27Speaker 2: Yeah, but also with all the different milk variations these
- 25:30Speaker 2: days and people are very picky. I mean, I actually
- 25:34Speaker 2: probably would pay a dollar to have a muffin heated
- 25:36Speaker 2: up because there's nothing worse than a stale muffin. Amy,
- 25:39Speaker 2: we were at a cafe the other day. We ordered
- 25:41Speaker 2: savoury muffins and it could have been hotter. It actually
- 25:45Speaker 2: ruined the.
- 25:45Speaker 1: Overall taste of the muffin.
- 25:46Speaker 2: Well, it's kind of like I've got into a bad
- 25:47Speaker 2: habit of getting Cheesy Mike's Scrolls from Baker's Delight and
- 25:50Speaker 2: one time the girl offered to.
- 25:52Speaker 1: Heat it up. Oh, that was a late. I was
- 25:53Speaker 1: there with you. I don't believe I was charged for
- 25:55Speaker 1: it and now I just can't have it cold. Anyway,
- 25:58Speaker 1: back to this story.
- 25:59Speaker 2: Beck did continue saying those 200 items don't always work
- 26:03Speaker 2: to plan. In this instance, this one had a surcharge
- 26:06Speaker 2: attached to it but it shouldn't have. The couple also
- 26:09Speaker 2: said that they would have given Peter a refund if
- 26:11Speaker 2: he asked for one and wish he wouldn't have named
- 26:14Speaker 2: and shamed them online.
- 26:16Speaker 1: I am sorry. Again, I am on Peter's side here.
- 26:19Speaker 2: Why is it up to Peter to scrutinize every receipt
- 26:21Speaker 2: that he gets? You don't expect people to be sneaky
- 26:24Speaker 2: and add in extra charges like this. When it's only
- 26:26Speaker 2: a dollar, it is a bit embarrassing to say something because, again,
- 26:30Speaker 2: when I got charged $ 9.
- 26:31Speaker 1: 50 for my hot chocolates, Inside, I was dying. I
- 26:34Speaker 1: was like, this is ridiculous.
- 26:35Speaker 2: I would never pay $ 9. 50 or choose to pay that
- 26:37Speaker 2: amount for a hot chocolate.
- 26:39Speaker 1: I felt ripped off. But I just said, yeah, cool, whatever.
- 26:42Speaker 1: Got on with it.
- 26:42Speaker 2: I suppose it's funny because he has gone the extra
- 26:47Speaker 2: step to name and chain them online. But I think
- 26:49Speaker 2: there's a difference between saying, gosh, is anyone else outraged
- 26:53Speaker 2: by this on social media to actually saying something in person? Well,
- 26:57Speaker 2: the cafe owners, they really did use the current affairs
- 27:00Speaker 2: story as an opportunity to blame Peter. So they said,
- 27:03Speaker 2: it's unfortunate that when I contacted Peter, he took six
- 27:06Speaker 2: hours to reply to me after watching the plethora of
- 27:09Speaker 2: a snowstorm of comments on social media damning us. Now,
- 27:12Speaker 2: Peter declined to speak to a current affair and claimed
- 27:15Speaker 2: the coverage of the story was heavily edited. leading him
- 27:19Speaker 2: to release a four-page statement that reputed many of their claims.
- 27:24Speaker 2: I just love how much time has been wasted over
- 27:26Speaker 2: this dollar search option. So he explained that he had
- 27:29Speaker 2: spoken to the owners privately and they apologized over the
- 27:33Speaker 2: extra charge and explained that they received significant backlash because.
- 27:37Speaker 1: Of the post. So he agreed to remove.
- 27:39Speaker 2: The post because it was not his intention to call
- 27:42Speaker 2: out the business specifically and because they apologized for the charge.
- 27:46Speaker 2: He then explained that he refrained from talking to the
- 27:49Speaker 2: media because he felt like the matter had been resolved.
- 27:52Speaker 2: He then wanted to explain why he went to social
- 27:54Speaker 2: media instead of approaching the cafe to sort out the issue.
- 27:58Speaker 2: He said he was disappointed when he saw the charge,
- 28:00Speaker 2: but had already left the cafe and was traveling interstate.
- 28:03Speaker 2: He wrote, to be honest, I did not believe it
- 28:05Speaker 2: was an error, system, trainee or otherwise. The charge was specific,
- 28:09Speaker 2: purposeful and perfectly aligned with their actions.
- 28:12Speaker 1: No different to.
- 28:13Speaker 2: The charges of almond milk and mug charges on the
- 28:15Speaker 2: previous receipts from the cafe. If the charge was for
- 28:18Speaker 2: something completely random or a double up that I thought
- 28:20Speaker 2: was a genuine error, of course, I would have taken
- 28:23Speaker 2: it to them. or more than likely not bothered with
- 28:25Speaker 2: any action at all. I felt the charge and more importantly,
- 28:28Speaker 2: not being told about the charge was wrong.
- 28:30Speaker 1: So I called it out. I agree with everything he said.
- 28:33Speaker 2: I think the mistake was he maybe just shouldn't have
- 28:35Speaker 2: named the cafe. Yeah, but I think he's within his
- 28:38Speaker 2: right to do so because he's warning people, if you
- 28:41Speaker 2: go to that cafe, be careful, you might get some
- 28:44Speaker 2: extra charges. I don't think he should have named and
- 28:46Speaker 2: shamed them because at the end of the day, it
- 28:47Speaker 2: is a small business. Everyone is struggling. I think it
- 28:50Speaker 2: is just an interesting conversation to have. about how we
- 28:53Speaker 2: feel about these additional charges and whether we think that
- 28:55Speaker 2: they're fair and how they should be communicated because that
- 28:59Speaker 2: should be listed on a menu. I also don't think
- 29:02Speaker 2: he thought that it would get the attention that it
- 29:05Speaker 2: did as well. I mean, he also has taken a
- 29:08Speaker 2: pretty big swipe at a current affair. He said that
- 29:10Speaker 2: it's important to note that a current affair put his
- 29:12Speaker 2: face and business on screen without permission and aired a
- 29:15Speaker 2: post that he had taken down. And he said, He'd
- 29:18Speaker 2: been made out to be the bad guy for calling
- 29:20Speaker 2: something out that affects.
- 29:21Speaker 1: Everything, everyone.
- 29:22Speaker 2: And that's a prime example of sometimes why you should
- 29:25Speaker 2: talk to the media. We often tell our clients that,
- 29:28Speaker 2: that sometimes it's better to be giving your opinion in
- 29:31Speaker 2: a story as opposed to them just taking grabs off
- 29:33Speaker 2: the internet. Well, yeah, you've got to be proactive in
- 29:35Speaker 2: sharing your side of the story, because as we said,
- 29:37Speaker 2: this is a perfect Dakaran affair style story. So they
- 29:41Speaker 2: needed both parties to speak. And in most instances, they
- 29:44Speaker 2: probably would have been on the customer's side because their
- 29:47Speaker 2: audience would have heavily related to being stung. But because
- 29:50Speaker 2: he didn't speak, they thought, fuck this guy, we're.
- 29:52Speaker 1: Going to make him the baddie. They didn't even necessarily think,
- 29:55Speaker 1: fuck this guy.
- 29:56Speaker 2: But if you're giving all of this airtime to the
- 29:59Speaker 2: restaurant owner, they're going to be able to have more
- 30:01Speaker 2: time to get their point across. See, I actually thought
- 30:03Speaker 2: they would have thought, fuck this guy, because from someone
- 30:06Speaker 2: who's worked, Amy, we both worked at Today Tonight, it's
- 30:09Speaker 2: very frustrating when someone does refuse to speak. And in
- 30:13Speaker 2: this situation, with a current affairs style story, it's a
- 30:16Speaker 2: bit more opinion, like you can actually more personally make
- 30:19Speaker 2: it a bit more biased than a straight news story. Yeah,
- 30:21Speaker 2: but we've been approached before by different news outlets to
- 30:24Speaker 2: commentate on different issues. And if you're busy, sometimes you're like, oh,
- 30:30Speaker 2: I don't really have the time to do it. And
- 30:32Speaker 2: you might not want to put your face to a
- 30:34Speaker 2: story where you're squabbling over a dollar. But I can
- 30:37Speaker 2: totally understand why he didn't want to talk to a
- 30:39Speaker 2: current affair because I think he was shocked how much
- 30:43Speaker 2: attention this post actually got.
- 30:44Speaker 1: And maybe he thought by not talking it would shut
- 30:46Speaker 1: it down.
- 30:47Speaker 5: Yeah.
- 30:48Speaker 2: I think that's where we're going to leave things today
- 30:49Speaker 2: because I feel like everyone is extremely hungry after all
- 30:52Speaker 2: of these food topics.
- 30:52Speaker 1: You've got to get a muffin and a toasty.
- 30:54Speaker 2: Yes. This podcast was recorded on the traditional land of
- 30:57Speaker 2: the Kaurna people of the Adelaide Plains.
- 31:00Speaker 1: We pay respect to elders past and present.
- 31:02Speaker 2: And don't forget to follow Outspoken on Instagram at Outspoken
- 31:05Speaker 2: underscore the underscore podcast. You can also follow Kate, Sophie
- 31:09Speaker 2: and I on Instagram.
- 31:10Speaker 1: It's just our name. Sophie has an underscore between her name.
- 31:13Speaker 2: And if you do want to hear more content from us,
- 31:15Speaker 2: we do drop a subscriber episode every Thursday. With bonus content,
- 31:19Speaker 2: all the details to sign up are in our show notes.