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The Calm in the Chaos | Macon News

In a powerful moment of recognition, Houston County commissioners honored 911 operator Amanda Shell for her heroic calm during the Warner Robins High School shooting — a call that tested every ounce of her training. Though praised by fire chief Chris Stoner as “the calm in the chaos,” Shell humbly credited her entire 911 team, calling them a “well-oiled machine.” Sheriff Matt Moulton echoed the unsung heroism of dispatchers, calling them “heroes that sit in a dark room nobody ever sees.” Shell, who’s been with the department since 2014, sees her role not as heroism but as duty — a deep…

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