Latest / Speaking of Supply Chain / Building the Foundation for AI Success: Real Lessons from SCLA 2026
Transcript
- 0:00Speaker 1: A lot of times companies focus on the tools and
- 0:04Speaker 1: the technology because that's maybe the easy part. It's harder
- 0:09Speaker 1: to build people and build teams that are able to
- 0:13Speaker 1: successfully utilize these tools and navigate a lot of change.
- 0:18Speaker 2: Tools are sexy, right, and you can get your arms
- 0:20Speaker 2: around them. You understand where they start and where they stop,
- 0:23Speaker 2: and you can very clearly compare tool A the tool
- 0:27Speaker 2: be the tool. See people are more complex. Welcome to
- 0:34Speaker 2: speaking of supply chain. I'm Christine Barnhardt, head of Industry
- 0:38Speaker 2: Engagement and Alliances at me BACK. This is where we
- 0:41Speaker 2: go beyond the buzzwords to unpack what actually drives supply
- 0:45Speaker 2: chain performance. I recently returned from the Supply Chain leaders
- 0:49Speaker 2: in Action Conference or SCLA twenty twenty six, and rather
- 0:54Speaker 2: than simply recap the agenda, I wanted to share the
- 0:57Speaker 2: themes that consistently emerged across the keynotes, the breakout sessions,
- 1:02Speaker 2: the customer key studies, and the hallway conversations. While AI
- 1:07Speaker 2: was certainly front and center, what surprised me most wasn't
- 1:11Speaker 2: how much people talked about artificial intelligence. It was how
- 1:15Speaker 2: often they talked about leadership, trusted data, standardized processes, and
- 1:20Speaker 2: people The messages throughout the conference were remarkably consistent. AI
- 1:26Speaker 2: can accelerate transformation, but it doesn't replace the fundamentals. Joining
- 1:31Speaker 2: me today is my colleague Kate Davis, who also attended
- 1:34Speaker 2: the conference, and together we're going to share our biggest
- 1:38Speaker 2: takeaways from the week and what they mean for supply
- 1:41Speaker 2: chain leaders. Kate, welcome, how are you doing this morning?
- 1:46Speaker 3: Doing well? Thank you? Thanks for having me, glad.
- 1:48Speaker 2: To be on awesome. Before we jump in, I would
- 1:51Speaker 2: love for you to introduce yourself. What do you do
- 1:54Speaker 2: here at MEVAC.
- 1:55Speaker 3: That is a good question. So I'm Kate Davis.
- 1:58Speaker 1: I have been with NVOK for over ten years now
- 2:02Speaker 1: and I lead our business voman and sales team for
- 2:04Speaker 1: North America and also the pharma and life science industry
- 2:09Speaker 1: practice globally.
- 2:10Speaker 2: And Kate is being way too modest because she's kind
- 2:14Speaker 2: of the a little engine that could behind our behind
- 2:19Speaker 2: our sales and business development team, and we appreciate her
- 2:22Speaker 2: so much because she keeps this on the straight and narrow.
- 2:27Speaker 2: So let's get started. Kate, what was your overall impression
- 2:31Speaker 2: of the conference. Was there anything that really stood out
- 2:35Speaker 2: for you?
- 2:36Speaker 1: Yeah, I would say, you know, typically or similar to
- 2:40Speaker 1: other recent conferences, AI was a really big topic, but
- 2:45Speaker 1: I think at SCLA specifically, something that stood out to
- 2:49Speaker 1: me was the focus on the people side of it
- 2:54Speaker 1: and leadership, and you know, every discussion was not only
- 2:59Speaker 1: on technolog and AI, but really focused on the people's
- 3:05Speaker 1: side as well.
- 3:07Speaker 2: Agreed, I would say the same, which I think for
- 3:11Speaker 2: me was kind of heartwarming. I think some of the
- 3:13Speaker 2: other conferences I've been to have been very technology focused,
- 3:19Speaker 2: and we did. We talked about a lot of AI.
- 3:22Speaker 2: They opened the conference with a hands on AI workshop
- 3:26Speaker 2: where we got to build an agent, but leadership and
- 3:32Speaker 2: fundamentals and people and process was all part of the
- 3:37Speaker 2: discussion as well, which I thought was really cool. The
- 3:41Speaker 2: other thing that I appreciated in that hands on workshop,
- 3:44Speaker 2: which kind of set the tone I think for the
- 3:47Speaker 2: whole conference, is it wasn't about solving like the biggest
- 3:51Speaker 2: problem in the room. It was about learning by doing
- 3:55Speaker 2: and building confidence with AI, And at least for me
- 3:58Speaker 2: because I'm kind of a nerd, it was it was
- 4:01Speaker 2: pretty fun. I would love to understand what you thought
- 4:05Speaker 2: about that first session, and I don't think we were
- 4:08Speaker 2: at the same table, So what what did your table
- 4:12Speaker 2: talk about or build during that session.
- 4:16Speaker 1: Yeah, I think something that stood out for me from
- 4:18Speaker 1: that session was, you know a lot of times we
- 4:21Speaker 1: talk about AI and you might see what one company
- 4:25Speaker 1: is doing and it looks very very innovative and ahead
- 4:29Speaker 1: of the curve, and that can be intimidating for others, right,
- 4:34Speaker 1: and it almost seems like this huge learning curve and
- 4:39Speaker 1: very difficult to get into the same kind of playing field.
- 4:42Speaker 1: But in this session, it was really more about experimenting,
- 4:46Speaker 1: like you said, right, learning from doing start small, try
- 4:49Speaker 1: things out, learn from what you're doing, and you know,
- 4:54Speaker 1: go on to a journey of getting to that that
- 4:57Speaker 1: innovation and.
- 4:59Speaker 3: Big fancy tool.
- 5:01Speaker 2: Right.
- 5:01Speaker 1: So we talked about that at my table that you
- 5:04Speaker 1: know a lot of the people are just experimenting right
- 5:08Speaker 1: now and they don't have uh, you know, robust AI
- 5:11Speaker 1: platform that they're using day in and day out.
- 5:14Speaker 3: You Know.
- 5:14Speaker 2: The other thing that I heard from several people is that,
- 5:18Speaker 2: especially where AI is concerned, don't start out necessarily trying
- 5:23Speaker 2: to solve a critical business problem. And and and I
- 5:27Speaker 2: don't mean start small. I mean sometimes it's better to
- 5:32Speaker 2: start kind of fun, right, fun entertaining something that maybe
- 5:39Speaker 2: as a company you've been wanting to do, but it
- 5:41Speaker 2: just hasn't been a priority. Uh So I thought that
- 5:44Speaker 2: that was interesting too, which is because that's how you learn, right.
- 5:48Speaker 2: And I thought about that, and I was like, you know,
- 5:51Speaker 2: we don't. We don't start out writing novels, right. We
- 5:54Speaker 2: struck out like coloring on a piece of paper, right,
- 5:57Speaker 2: and and then our creativity.
- 5:59Speaker 1: Yeah.
- 6:00Speaker 2: Yeah, So what were your thoughts on that? I mean,
- 6:03Speaker 2: do you think that small winds build confidence or I.
- 6:07Speaker 3: Don't think so. I mean, even you know, when you're
- 6:09Speaker 3: thinking about these.
- 6:10Speaker 1: Types of tools or projects around AI, a lot of
- 6:16Speaker 1: it is change management, and I think part of change
- 6:19Speaker 1: management is building in those small winds, celebrating the wins
- 6:23Speaker 1: along the way to build momentum, build the buy in,
- 6:26Speaker 1: and keep people motivated. If you start and it's not
- 6:30Speaker 1: going well, you're going to lose people very quickly.
- 6:33Speaker 2: What was interesting because I had just like a week before,
- 6:37Speaker 2: been at another conference, the s and OP Best of
- 6:41Speaker 2: the Best SNOP conference, and a good friend of mine
- 6:44Speaker 2: was there from Dude Wipes and they're a really fun
- 6:48Speaker 2: organization too. I'd love to get them in SDLA. But
- 6:51Speaker 2: she was talking about how in the beginning they were
- 6:55Speaker 2: utilizing AI just to create like funny images that they
- 7:00Speaker 2: could put in decks so that people would like remember
- 7:04Speaker 2: the image and reinforce whatever the deck was talking about.
- 7:09Speaker 2: And so as we were talking in this session the
- 7:12Speaker 2: first day of SCLA, I kept thinking about that. I
- 7:15Speaker 2: kept thinking, you know, maybe maybe we're like going about
- 7:19Speaker 2: this wrong and instead of trying to boil the ocean,
- 7:22Speaker 2: we just need to have some fun with it so
- 7:25Speaker 2: that it's not so intimidating, right, exactly, Yeah, it was.
- 7:30Speaker 2: It was also fun for me. I took notes throughout
- 7:33Speaker 2: the conference and my key quote this for this particular
- 7:37Speaker 2: session was AI capability is built through experimentation, not perfection. Yeah,
- 7:44Speaker 2: and we so reward success. And I think as a
- 7:49Speaker 2: society we have forgotten like how to be curious and
- 7:54Speaker 2: inquisitive and that it's okay to experiment and fail. So
- 8:00Speaker 2: maybe this will reteach us.
- 8:03Speaker 1: Yes, And I think that motto of fail fast and
- 8:06Speaker 1: learn from it is important here. I think a lot
- 8:09Speaker 1: of companies and people are afraid to fall behind, but
- 8:14Speaker 1: I don't think you're going to get there without this
- 8:16Speaker 1: experimentation and learning from doing.
- 8:18Speaker 2: Good good agreed, Agreed, So we kind of shifted gears
- 8:22Speaker 2: on Tuesday morning physically as well as mentally with Brian
- 8:28Speaker 2: Biro's keynote on leadership, and at first it almost felt
- 8:33Speaker 2: disconnected from the previous day's AI discussion. By the end
- 8:38Speaker 2: of the conference, I realized it really wasn't. In many ways,
- 8:42Speaker 2: as technology evolves, leadership becomes even more important. So I
- 8:47Speaker 2: would love to understand what you thought about Brian's keynote,
- 8:53Speaker 2: what really resonated with you, And I'll tell you for me,
- 8:58Speaker 2: it was really about us as individuals, as humans, we
- 9:03Speaker 2: are the biggest durance to breaking through to that next
- 9:08Speaker 2: level of leadership and success and grounding, if you will.
- 9:14Speaker 3: Yeah, totally agree.
- 9:15Speaker 1: And I really really enjoyed this session, you know, not
- 9:19Speaker 1: only from the learning, but also just that activity of
- 9:24Speaker 1: breaking through the board, which was great. And I think
- 9:28Speaker 1: you're exactly right. There's so much that is tied to
- 9:33Speaker 1: leadership around success, you know, around AI and anything else.
- 9:39Speaker 1: And I think his key message was really, you know,
- 9:43Speaker 1: we need leaders more than ever when we're talking about
- 9:45Speaker 1: these complex, you know, solutions and problems who are creating clarity,
- 9:52Speaker 1: building trust in their teams, and helping people navigate that
- 9:56Speaker 1: uncertainty or you know, the unknown frontier of AI.
- 10:01Speaker 2: Yeah, it's interesting my my my wood, my block is
- 10:05Speaker 2: read it there so that when I come into my
- 10:08Speaker 2: office I see it. It reminds me of what my
- 10:12Speaker 2: intention was and what it is that I want to
- 10:16Speaker 2: break through in the coming months. So for those of
- 10:20Speaker 2: you that have never been to one of Brian's talks,
- 10:24Speaker 2: and I think he said he did, He's done over
- 10:26Speaker 2: like ten thousand of these, right, he's the breakthrough speaker.
- 10:31Speaker 2: We literally got to like karate punch a piece of
- 10:36Speaker 2: a piece of wood and by the way, it was
- 10:39Speaker 2: solid wood, right, Like, this is not something that scored.
- 10:41Speaker 2: There's no gimmick to it. There is some technique, but
- 10:47Speaker 2: I did really enjoy it. So I think for me,
- 10:52Speaker 2: a couple of things that I picked up was he
- 10:55Speaker 2: said we should build people before building organization and the
- 11:00Speaker 2: other one was around connection outperforms blame any thoughts on that.
- 11:06Speaker 3: Yeah, I thought that was a really powerful message.
- 11:10Speaker 1: I think a lot of times, you know, companies focus
- 11:14Speaker 1: on the tools and the technology, and because that's maybe
- 11:19Speaker 1: you know, the easy part. It's harder to build people
- 11:25Speaker 1: and build teams that are able to successfully utilize these tools,
- 11:29Speaker 1: uh and navigate a lot of change.
- 11:32Speaker 2: Agreed, And the tools tools are sexy, right like, and
- 11:36Speaker 2: you can get your arms around them. You understand where
- 11:38Speaker 2: they start and where they stop, and you can very
- 11:42Speaker 2: clearly compare tool AI, the tool be the tool. See,
- 11:46Speaker 2: people are more complex, right and we have nuance and
- 11:52Speaker 2: you know, we have what's important to us and our
- 11:55Speaker 2: in our beliefs versus the company's beliefs, and so it
- 11:58Speaker 2: is more complicated. I think you're right. I think it's easy.
- 12:01Speaker 2: I had not thought about it like that. But also
- 12:05Speaker 2: technology changes quickly. Today we're talking about AI. What are
- 12:09Speaker 2: we going to be talked about in three years. I
- 12:11Speaker 2: don't know, but I think leadership remains really the differentiator
- 12:16Speaker 2: for what makes some companies more successful than others.
- 12:20Speaker 1: Any thoughts, Yeah, I agree, And even you know, kind
- 12:24Speaker 1: of putting AI to the side, I know that's that's
- 12:27Speaker 1: been a focus. But with any sort of technology or
- 12:31Speaker 1: system selection implementation, you know, we see this stay in
- 12:35Speaker 1: a day out in our projects, the tool is the
- 12:38Speaker 1: focus and how are we going to configure it? What
- 12:40Speaker 1: are the requirements, what's the functionality? But a bigger focus,
- 12:45Speaker 1: or at least equal focus, should be the governance. Who's
- 12:48Speaker 1: using it? How are they using it? Day in and
- 12:50Speaker 1: day out, you know, do the day in the life
- 12:52Speaker 1: of and is this working for them?
- 12:55Speaker 3: Right? So having that dual focus on not only the tool,
- 12:58Speaker 3: the sexy part, but also the people and the governance
- 13:02Speaker 3: and the leadership.
- 13:05Speaker 2: Yeah, you know, we could have an entire podcast, I
- 13:08Speaker 2: think Kate just talking about governance, operating models, change, change management,
- 13:15Speaker 2: change experience because it's it's often considered a nice to have.
- 13:22Speaker 2: Oh we don't really need that. The tool is going
- 13:24Speaker 2: to fix it, And you're like, absolutely not right it.
- 13:27Speaker 2: You want to you want to fail and fail fast.
- 13:30Speaker 2: Don't think about those things and only buy a tool,
- 13:34Speaker 2: right So uh okay, So note to self, UH will
- 13:38Speaker 2: have a follow up when you uh when you get
- 13:41Speaker 2: back next spring, and we'll talk about uh, we'll talk
- 13:45Speaker 2: about uh change experience and whatnot. So start putting your
- 13:49Speaker 2: stories together now. So for me, one of the strongest
- 13:55Speaker 2: customer stories that I actually saw at the conference came
- 13:58Speaker 2: from Craft TIGNDS.
- 14:00Speaker 3: UH.
- 14:00Speaker 2: What stood out for me wasn't the AI, it was
- 14:05Speaker 2: the years that they invested in building trusted data connected
- 14:10Speaker 2: planning governance, which we just talked about, and standardized processes
- 14:16Speaker 2: before they introduced AI agents and autonomous capabilities. So it
- 14:22Speaker 2: really I think reinforced what we've just been talking about.
- 14:25Speaker 2: And I think you were with me in that session, correct,
- 14:30Speaker 2: So what I mean, what did it? I mean, did
- 14:31Speaker 2: it resonate with you too? Or am I weird? Not weird?
- 14:36Speaker 3: You're not weird. I think it's it definitely resonated in its.
- 14:40Speaker 1: Core to what they were showcasing was that you need
- 14:44Speaker 1: a really good foundation, I think right to kind of
- 14:48Speaker 1: build the AI on top of so having like you said,
- 14:52Speaker 1: good data, good processes, governance, and then your AI, when
- 14:57Speaker 1: you put it on top is even more effective and
- 15:02Speaker 1: you know you can actually trust what it's giving.
- 15:05Speaker 3: You is usable. So it's similar to what we do.
- 15:09Speaker 1: You know, with any sort of automation, we say the
- 15:13Speaker 1: process and the data should be the foundation.
- 15:15Speaker 3: If you automate a bad process, it's still.
- 15:17Speaker 2: A bad process.
- 15:18Speaker 1: Right.
- 15:19Speaker 2: I am on record multiple times saying, you know, one
- 15:25Speaker 2: of the big things that AI does is drive you
- 15:27Speaker 2: to the wrong answer faster. It is more efficient, right,
- 15:30Speaker 2: it doesn't necessarily mean it's a better answer at the
- 15:33Speaker 2: end of the day. So I think that that's kind
- 15:36Speaker 2: of fundamental. Is there anything else that you think organizations
- 15:40Speaker 2: need to be aware of? As they're building their foundation.
- 15:45Speaker 1: Yeah, I think part of it is also, you know,
- 15:48Speaker 1: going back to the people, having a cross functional team
- 15:53Speaker 1: enables greater outcomes for AI. So a lot of companies
- 15:58Speaker 1: we see, you know, there's eloads of teams working on
- 16:01Speaker 1: our own AI tools.
- 16:03Speaker 3: But if you can really make this.
- 16:05Speaker 2: More broad and.
- 16:08Speaker 1: More cross functional, with more teams giving input and utilizing
- 16:11Speaker 1: the data and providing data, I think this is even
- 16:15Speaker 1: the next step and enabling better outcomes. You know.
- 16:19Speaker 2: The other thing, and I've heard a lot of people saying, oh, well,
- 16:23Speaker 2: I don't need to buy a tool, I'm just going
- 16:25Speaker 2: to build a tool, or I don't need to hire
- 16:26Speaker 2: a consultant. I can get everything I need off a chat,
- 16:30Speaker 2: GPT or cloud, or I don't need to work with
- 16:33Speaker 2: an analyst. And I would push back, and I would say, well,
- 16:37Speaker 2: you only know the questions to ask that you know,
- 16:41Speaker 2: and others no questions to ask beyond that, and they
- 16:45Speaker 2: have experiences beyond that. So I think that the need
- 16:50Speaker 2: to collaborate not just within your organization but across multiple organizations.
- 16:58Speaker 2: And I do think that is one of the unique
- 17:00Speaker 2: things about supply chain leaders in action is it's by
- 17:04Speaker 2: the members for the members, right, So it's all of
- 17:07Speaker 2: us coming together, technologists, consultants, practitioners and having that discussion
- 17:14Speaker 2: and that collaboration that also is really really meaningful, maybe
- 17:20Speaker 2: even more meaningful now that everybody thinks that they can
- 17:24Speaker 2: just get everything they need from an AI large language model.
- 17:30Speaker 1: Yeah exactly, and even you know, talk about cross functional
- 17:34Speaker 1: within an organization, but also we heard about some companies
- 17:38Speaker 1: working with their suppliers and their customers to integrate data
- 17:42Speaker 1: and it's even more powerful then.
- 17:45Speaker 2: Yeah exactly. So on the third day of the conference,
- 17:49Speaker 2: I had the opportunity to moderate a panel on the
- 17:54Speaker 2: future of planning, the pivot in planning, and one of
- 17:57Speaker 2: the things that really struck me was how quickly the
- 18:00Speaker 2: panel came together. So we had practitioners from different organizations,
- 18:06Speaker 2: we had a technology partner that was represented, yet everyone
- 18:11Speaker 2: came back to the same conclusions. Technology alone is not
- 18:15Speaker 2: the answer. So trusted data, aligned processes, cross functional collaboration,
- 18:21Speaker 2: human expertise remains essential. I feel like we're like a
- 18:24Speaker 2: broken record. So I know that you were in the
- 18:28Speaker 2: UH in the discussion because you graciously took some pictures
- 18:32Speaker 2: for me. What do you hear? What resonated with you.
- 18:36Speaker 1: Yeah, I think it is kind of a core message
- 18:39Speaker 1: that that translated across a lot of the different topics.
- 18:43Speaker 1: And we saw, you know, what some companies are doing
- 18:46Speaker 1: with their planning systems and really kind of your your
- 18:51Speaker 1: message of planning to performance and having those measurable outcomes,
- 18:57Speaker 1: you know, and thinking about how they're using their planning
- 19:01Speaker 1: processes and tools, and again the governance and the people
- 19:06Speaker 1: and leadership exactly.
- 19:08Speaker 3: Yeah.
- 19:09Speaker 2: One of the things that Matt to Sean talked about
- 19:12Speaker 2: on the panel was human in the loop versus human
- 19:17Speaker 2: on the loop. Any thoughts for how people should think
- 19:21Speaker 2: about that and interpret it. Yeah.
- 19:23Speaker 1: I thought that was actually one of the most interesting
- 19:26Speaker 1: points of the conversation, right because they hadn't really thought
- 19:30Speaker 1: about it in that way before, you know, having people
- 19:37Speaker 1: in the loop versus on the loop and giving that
- 19:42Speaker 1: feedback in order to be able to better trust the outcomes,
- 19:47Speaker 1: right exactly.
- 19:48Speaker 2: Yeah, And you know, I think maybe we haven't termed
- 19:52Speaker 2: it that for the last couple of years. We talked
- 19:55Speaker 2: previously as an industry about like AI giving you what
- 20:02Speaker 2: it thinks the answer is right, and then you telling
- 20:05Speaker 2: it yes or no right, or or whether we're just
- 20:09Speaker 2: observing right and we're letting it do its thing and
- 20:12Speaker 2: it's learning on its own, and we're we're there, and
- 20:16Speaker 2: we're kind of we're the Overlord or the Overwatch, right,
- 20:20Speaker 2: but we're not actually, you know, really embedded in it.
- 20:24Speaker 2: And so I do think some companies that are perhaps
- 20:28Speaker 2: a little bit more mature, a little bit ahead of
- 20:32Speaker 2: where the majority are right now, they've moved from that
- 20:35Speaker 2: human in the loop to the human on the loop.
- 20:38Speaker 2: But what's interesting is I saw a statistic a couple
- 20:40Speaker 2: of weeks ago that said something like between three and
- 20:43Speaker 2: eight percent of these AI pilots are successful. That is
- 20:48Speaker 2: not we're ready to take humans out of business, right like,
- 20:52Speaker 2: We're nowhere near that. So I thought that that was
- 20:55Speaker 2: really good. I think the other thing in the panel
- 20:59Speaker 2: that I loved hearing was nobody talked about we're trying
- 21:03Speaker 2: to lay everybody off. It was really about how can
- 21:06Speaker 2: we support our people make better decisions?
- 21:10Speaker 1: Yes, yes, I totally agree, And I think you know,
- 21:14Speaker 1: we talked about the adoption rate a lot as well. Right,
- 21:19Speaker 1: you can build these fancy processes and tools, but if
- 21:23Speaker 1: people aren't using them, they're obviously not going to be successful.
- 21:26Speaker 3: And I think having that you know, human.
- 21:30Speaker 1: Providing the operational decisions and giving the tools or the
- 21:35Speaker 1: AI more input, more feedback, gets a better result, so
- 21:40Speaker 1: that hopefully you build trust in the system, you build
- 21:43Speaker 1: trust in the tool, and there's a better adoption rate.
- 21:46Speaker 2: Yeah. So, as the conference are what was it two days?
- 21:50Speaker 2: Two and a half days getting to a close, I
- 21:53Speaker 2: realized almost every speaker, regardless of topic, came back to
- 21:59Speaker 2: the same fundamental message, whether people were talking about AI
- 22:04Speaker 2: or planning or logistics or warehouse or leadership or transformation.
- 22:09Speaker 2: Right right, Because there's a bevy of topics that get
- 22:12Speaker 2: covered over that two and a half days, the fundamentals
- 22:16Speaker 2: haven't really changed, right, Like, it's still about getting the
- 22:21Speaker 2: best product with the best quality, you know, with the
- 22:24Speaker 2: best price to a customer when a customer wants it.
- 22:28Speaker 2: That hasn't changed. So, I mean, how would you summarize
- 22:34Speaker 2: the conference? I'm going to put you on the spot
- 22:37Speaker 2: in one or two sentences.
- 22:40Speaker 1: So I would say my biggest takeaway and in the
- 22:43Speaker 1: summary that I got out of the conference's companies are
- 22:47Speaker 1: trying to be more flexible, be more agile with everything
- 22:53Speaker 1: that's happening in the world right all the disruption and
- 22:57Speaker 1: constant changes and the need to get to customers faster. Right,
- 23:02Speaker 1: things are changing more and expectations are growing at the
- 23:05Speaker 1: same time. And I think what's really important as we
- 23:09Speaker 1: have these you know, new technologies, new tools like AI
- 23:13Speaker 1: coming and becoming more and more prevalent in companies implementing this,
- 23:19Speaker 1: That's not the only solution to agility, right, It's also
- 23:23Speaker 1: you need to build stronger teams, have better leaders that
- 23:27Speaker 1: can use these tools in an effective way. And if not,
- 23:31Speaker 1: you know, you could be spending a lot of time
- 23:34Speaker 1: and being distracted by trying to get onto this AI curve.
- 23:40Speaker 1: If you don't do it in the right way, it
- 23:41Speaker 1: can actually maybe be a hindrance. So the really building
- 23:46Speaker 1: blocks you need that good foundation of good data governance
- 23:52Speaker 1: teams and then adding on AI and technology and tools
- 23:57Speaker 1: can help you unlock that that agility and flexibility and
- 24:00Speaker 1: be able to make better decisions.
- 24:02Speaker 2: Faster, right exactly. And I think I'm going to speak
- 24:06Speaker 2: for you, but I think that is probably the message
- 24:09Speaker 2: that we would reinforce as a company to our clients, right, Like, hey, guys,
- 24:15Speaker 2: don't just jump on the AI bandwagon just to check
- 24:18Speaker 2: the blocks, right, Let's really think about how are you
- 24:22Speaker 2: going to use it. What is the problem you're trying
- 24:24Speaker 2: to solve. What is the data that is required to
- 24:28Speaker 2: solve that problem? Because if you spend a bunch of
- 24:30Speaker 2: money on a tool, but you don't have good data
- 24:33Speaker 2: for that tool, I mean it's you know, a gold
- 24:37Speaker 2: plated boat anchor, right like, doesn't do you a lot
- 24:40Speaker 2: of good anything in particular that surprised you.
- 24:46Speaker 1: I mean, I would say, honestly, the keynote from Brian
- 24:50Speaker 1: surprised me. I was not expecting this breakthrough exercise. You know.
- 24:56Speaker 3: I thought he was joking at.
- 24:57Speaker 1: First, and he was like, we're going to break boards.
- 25:00Speaker 1: So that was surprising to me, but similar to you,
- 25:03Speaker 1: by the end of the conference, I thought, yeah, that
- 25:06Speaker 1: really did have a rightful place, and we should be
- 25:09Speaker 1: focusing on leadership and not just technologies and the fancy
- 25:14Speaker 1: tools that companies are rolling out, but really professional personal
- 25:18Speaker 1: growth for everyone on our teams.
- 25:20Speaker 2: And I'm lucky to be on the advisory board representing
- 25:24Speaker 2: Mebach at SCLA, So I got to spend a little
- 25:28Speaker 2: bit of time in a breakout session with Brian with
- 25:32Speaker 2: the other advisors, and I will tell you he is
- 25:35Speaker 2: just he has so much energy and he's so much
- 25:38Speaker 2: fun and a bit like practical pragmatic. Right, He's not
- 25:43Speaker 2: some academic that is speaking to you about leadership. And
- 25:47Speaker 2: what was interesting as we had the discussion was many
- 25:51Speaker 2: of us because he challenged us. He's like, where is
- 25:54Speaker 2: the first place that you thought about applying this?
- 25:56Speaker 3: For?
- 25:57Speaker 2: Almost hands down everybody in the room did and say
- 26:00Speaker 2: it work. Yeah, Like I want to take this to
- 26:03Speaker 2: my family, I want to take this to my kids.
- 26:05Speaker 2: I want to take this to this you know, young
- 26:08Speaker 2: person that I've been mentoring or whatever, because it was
- 26:12Speaker 2: just it was so energizing, like this whole light bulb
- 26:16Speaker 2: moment where you're like, I'm not keeping my eye on
- 26:20Speaker 2: the prize and therefore I'm not you know, I'm not
- 26:24Speaker 2: focused enough on what actually I'm trying to accomplish. I'm
- 26:29Speaker 2: thinking three or five steps ahead, and quite frankly, that's
- 26:33Speaker 2: a distraction, right. It was just, Yeah, it was I
- 26:38Speaker 2: I have thought about the session a lot since since
- 26:42Speaker 2: we were at a CLA a couple of weeks ago,
- 26:45Speaker 2: and I'm trying to figure out, like what if there's
- 26:48Speaker 2: any public sessions that Brian's doping because I'm like, I'm
- 26:51Speaker 2: gonna take my children because they need to have that
- 26:54Speaker 2: moment too.
- 26:55Speaker 1: I was very motivational, and you know, I've also been
- 26:58Speaker 1: thinking about his message around having a vision right and
- 27:03Speaker 1: visualizing what you want that success to look like. And
- 27:07Speaker 1: that's probably half the battle right, is being able to
- 27:11Speaker 1: visualize what works like and where you want to be
- 27:14Speaker 1: at the end of the day.
- 27:15Speaker 2: Agreed, Amy Rarden and I left the conference and we
- 27:19Speaker 2: had another event right after it, and we did the
- 27:23Speaker 2: finger pointing exercise. I don't know if people aren't familiar,
- 27:27Speaker 2: but Brian has you think about a spot, like turn around,
- 27:31Speaker 2: look behind you, think about the spot behind you, and
- 27:34Speaker 2: then point to it, and then he has you visualize now,
- 27:38Speaker 2: now I want you to think about going past the
- 27:41Speaker 2: spot that you pointed to, and you do that a
- 27:44Speaker 2: couple of times, and then as you turn to point,
- 27:48Speaker 2: it's like magic, you go past that initial point that
- 27:53Speaker 2: you went to. And so Amy and I were like,
- 27:57Speaker 2: we're like preaching this to everybody that we met for
- 27:59Speaker 2: like two or three days afterwards. I came home told
- 28:02Speaker 2: my husband about it because it was I mean, you
- 28:05Speaker 2: know what, it makes a lot of sense, and it
- 28:07Speaker 2: was a really quick way to kind of reinforce that
- 28:10Speaker 2: vision matters right, I think vision matters personally and professionally.
- 28:15Speaker 2: So if there was one message that I took away
- 28:21Speaker 2: from SCLA, it's that AI is not replacing fundamentals, and
- 28:26Speaker 2: it is not replacing people, it's actually making them even
- 28:30Speaker 2: more important. So I think organizations that really invest in
- 28:34Speaker 2: trusted data, standardized processes, strong leadership, and collaboration are really
- 28:40Speaker 2: in the best position to take advantage. So, Kate, I
- 28:45Speaker 2: so appreciate you joining me today, Love, thank you. How
- 28:48Speaker 2: can folks get in touch with you?
- 28:52Speaker 3: They can reach out to me on LinkedIn. I am
- 28:57Speaker 3: also have an email that they can reach out to.
- 29:00Speaker 2: So before we'd wrap, I'd also like to recognize one
- 29:04Speaker 2: of the highlights of the conference for me, which was
- 29:07Speaker 2: scla's Lifetime Achievement Award presented to mister John Fitzgerald, who
- 29:12Speaker 2: is actually a very good friend of mine. So throughout
- 29:15Speaker 2: his career, John has been a champion for supply chain professionals, innovators,
- 29:21Speaker 2: and he has mentored countless individuals myself included within supply chain,
- 29:27Speaker 2: and his closing remarks included the reminder that eighty is
- 29:31Speaker 2: the new sixty, which I thought was a really fitting
- 29:34Speaker 2: into a conference that ultimately reinforced the importance of leadership, curiosity,
- 29:40Speaker 2: and investing in people. So for those of you listening,
- 29:44Speaker 2: if you'd like to have a conversation with me, you
- 29:47Speaker 2: can find me on LinkedIn. I'm always happy to connect.
- 29:51Speaker 2: And before we wrap, i'd like to thank our sponsor, Meeboch.
- 29:54Speaker 2: Meebok is a global supply chain consulting and engineering firm
- 29:58Speaker 2: focused on helping organization's improved service, optimize working capital, strengthen
- 30:04Speaker 2: their resilience, and drive measurable business outcomes across the end
- 30:09Speaker 2: to end supply chain. From strategy and planning transformation through manufacturing, warehousing,
- 30:15Speaker 2: transportation and distribution operations, Miebach helps organizations turn supply chain
- 30:22Speaker 2: decisions into real world performance. Thanks again for joining us
- 30:27Speaker 2: and we'll see you next time. On speaking of supply
- 30:30Speaker 2: chain