593: Why You Should Not Manage Gen Z

Keys To The Shop : Equipping Coffee Shop Leaders · Mar 17, 2026 · 42m

The favorite past time of many an owner is to gripe about their younger Gen Z staff. Before them it was millennials. Before them it was Gen X, before them...well, you get the idea. For as long as coffee shops have hired employees, leaders have found it challenging to lead and manage a younger work force and the reason given is that there is just something about "That" generation.

Well, I have good news for you! On today's episode we will be talking about why you should not manage these Gen Z people! At least not the way you think you do. We will explore the counterproductive practice of…