Latest / Keys To The Shop : Equipping Coffee Shop Leaders
Two responses to Accountability
One of the most needed but conspicuously missing pieces of the coffee shop puzzle is accountability. Both leaders and baristas need accountability in order to thrive but we neglect to put in place as a real process because we are afraid of what it might uncover in us, or in them.
Today we will be discussing the two ways we tend to respond to accountability and what our responses indicate regarding our attitudes toward work and even our fit for the role itself.
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The skinny
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