Accountability Is A Design Problem Before It Is A People Problem
In this episode of Culture Focused Practice, Dr. Tara Vossenkemper explains why accountability problems are often leadership and system-design problems before they’re people problems.
Before assuming someone is lazy, careless, or unwilling to take ownership, Tara recommends auditing four conditions:
Clarity before judgment: Define the outcome, quality standard, ownership, and timeline—and confirm that the person understands what success looks like.
Ownership with authority and support: Give people permission to act, along with the tools, capacity, information, and coaching they need to follow…
The skinny
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